prime partner guide_2011

Partner Guide 2010/11

Prime Partner G

uide 2010/11

EditorKaren [email protected]

Editorial TeamLindsay JamesAdam LawrenceRebecca LambertMichele Witthaus

Publication ManagerMarcus Miola

Business ManagementRichard PeppermanRachael HeggsClaire Southan

Partner ManagersDuncan [email protected] [email protected] [email protected] [email protected] [email protected]

SubscriptionsRitwik [email protected]

ReprintsStuart [email protected]

Creative DirectorLeigh Trowbridge

DesignersBruce GrahamPaul Robinson

Website ManagerChris Jackson

PublisherToby [email protected]

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Welcome to the Prime Partner Guide 2010/2011.This year, our directory for the global manufacturing and resources sector brings together

almost 130 companies from Microsoft’s vibrant partner community who have demonstrated

excellence in their field and are proud to showcase their industry-leading solutions and services.

Never short of ways to help customers further improve efficiency, productivity, visibility and

collaboration, Microsoft and its partners pride themselves on being at the forefront of technological

innovation. We are all too aware that in this day in age being successful rides on having the ability to keep

up with demand shifts in the market. This requires not only bringing the right products and services to

market, but having the right people and technology in place within the company to ensure the smooth

running of fundamental business processes. In striving to achieve this, customers find they are not just

keeping up with the competition but that they are getting ahead of the competition.

Energomash Group, Siemens and Carlsberg Group, profiled in the following pages, are examples

of just some of the many leading enterprise customers that are already benefitting from cutting-edge

technology implementations from Microsoft and its partners. In this guide you can also hear from

leading experts in the industry about the issues that are important to them, as well as find a detailed

catalogue of the companies who are committed to delivering the solutions our customers need today and

in the future.

We hope you find it a valuable and informative resource.

Çağlayan ArkanGeneral Manager, Manufacturing & Resources Sector

Microsoft

foreword

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publishing partners

The Prime Partner Guide is produced annually in partnership with Microsoft and offers a comprehensive reference of service providers to the manufacturing and resources industries. For further information, visit www.onwindows.com/prime

Microsoft (NASDAQ ‘MSFT’) is the world leader in software, services and solutions that help people and businesses realise their full potential. The company offers a wide range of products and services designed to empower people through great software – anytime, any place and on any device.

www.microsoft.com

featuring

sponsors

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Viewpoint 08 A clear view of the organisation

Martijn van der Hoeden, founder and CEO, Assistance Software

10 Innovation for sustainability: setting the scenePhilippe Forestier, executive vice president of Global Affairs and Communities, Dassault Systèmes

12 Mobilising manufacturing processesHarald Ehrl, founder and CEO, GAB

15 MI for true BIColeman Easterly, solutions manager, GE Intelligent Platforms

19 The agony and the ecstasy of MESAxel Hohnberg, business unit manager, Microsoft Solutions, Noser Engineering

23 Business intelligence for the manufacturing sectorPaul Barber, president, PROPHIX Software

27 Product success in a complex environmentJan Larsson, marketing director for NX Digital Product Development, Siemens PLM In practice

30 CSM IberiaArquiconsult

32 OSL GroupAssistance Software

34 Stork Industry ServicesCadac Organice

36 Siemens Energy and AutomationCincom

38 SevconColumbus IT

40 Piaggio Aero IndustriesDassault Systèmes

contents

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42 Papierfabrik UtzenstorfGAB

44 Qatar SteelGE Intelligent Platforms

46 NaryanmarneftegazGMCS

48 WC Bradley CompanyI.B.I.S.

50 Apollo VredesteinICT Spirit

52 TevaGroupe SCI

54 BygghemmaMercatoR

56 CarlsbergNorriq

58 Daetwyler CablesNoser Engineering

60 WSPPrecio

62 HOFFProfitbase

64 East Jordan Iron WorksPROPHIX

66 DragenopharmscarabaeusTEC

68 Energomash GroupSiemens PLM Software

70 Speedboard Assembly ServicesSoftlink Solutions

72 SiemensSoftware Innovation

74 CES GroupTo-Increase

76 crenoxYAVEON

Directory 80 Solutions index94 Companies A-Z

contents

38 50

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Prime Partner Guide 2010/11

Assistance Software is a Microsoft independent

software vendor, and has developed integrated innovations with the

Microsoft Dynamics suite of products, which seamlessly

integrate with the Assistance Software PSO solution for

Microsoft Dynamics.

The business world is constantly changing and solution providers need

to prove that they are able to match its pace. Innovation must be more than a word – it must become a core value. Those who succeed are constantly developing functionalities to help customers meet their needs. Good resource planning makes processes transparent to the users, allowing them to integrate and access information with speed and ease. The goal is to provide a 360-degree view of both the organisation and its clients.

Information regarding the three vital areas of acquisitions, projects and aftersales is often scattered across organisations. A truly effective solution integrates them all, providing a complete and instant overview of the organisation. It is possible to see at a glance what is in the sales funnel and what opportunities are available, as well as to obtain an immediate analysis of which projects are succeeding and which are in the danger zone, or who has paid their invoices on time and who has not.

Assistance PSO for Microsoft Dynamics is a complete solution for professional service organisations, providing businesses with the ability to integrate and access all necessary knowledge and data. The Microsoft Dynamics product line consists of four essential

programs: Dynamics CRM, Dynamics NAV, Dynamics AX and Dynamics GP. Assistance PSO integrates all four, with an additional option for large companies wanting further control of their human resources management.

Because Assistance PSO runs on the Microsoft platform, this eliminates the need for users to learn an entirely new interface. As a result, organisations, both large and small, can perform all of their tasks through one single application. The two disparate worlds of processes (invoices, hours, projects) and people (documents, e-mails, appointments) are unified, as users only need to record information in one place. Assistance PSO does the rest, providing a full overview of client details, including address, e-mail, account activity, documents, project information and invoices. With an employee functionality that goes further than a simple list of personnel, users can easily find out who is working on what. Each individual’s department, job title, skills, history, and previous and current projects are listed, and users can further refine complex information by creating role-based dashboards for each position and gauges key performance indicators such as average hourly rates and revenue.

Projects are at the core of Assistance PSO. Access to basic

Martijn van der Hoeden looks at the key challenges facing business management solution providers today

A clear view of the organisation

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project information, such as description, type of project and department, is only the beginning. Users have the capability to enter different hourly rates, group and filter by field, and add team members so they can enter their own information (such as time spent on a project).

Once a project is saved, it is automatically sent to Dynamics CRM to track all related e-mails.

Time is money and careful monitoring of resources is more essential than ever. To this end, the system has two important functionalities: alerts and reverse planning. Alerts help businesses keep within budget – every change within the capacity planning module is automatically checked before users can proceed. Reverse planning ensures that all confirmed changes in Outlook and scheduling are automatically updated in Assistance PSO.

The solution can easily be tailored to fit the individual business and its needs. Users can create and modify profiles for

every role in the organisation, from assistant to project manager and beyond. Everyone from engineers to architects can create their own templates, set different hourly rates for different clients, create role-based dashboards, and set gauges for specific indicators, such as hourly rates, time and revenue. Whatever the specific requirements, Assistance PSO can meet the parameters and adjust them when necessary.

Assistance Software is constantly revising and expanding its vision of providing a total solution for its users. The focus on integration and innovation has led to the development of quality software that can be used in every kind of organisation. Assistance PSO’s flexibility is extended even further with a SharePoint add-on. All information relating to a project needs to be distributed quickly and accurately amongst the team members and this add-on ensures that any changes made in Assistance PSO are automatically updated in the microsites created

by Microsoft SharePoint. All users then have instant access to accurate and up-to-date information. Invoices and purchase orders can be created, then automatically posted and updated so that the project manager has an overview. Users can easily view artwork, e-mails, appointments and any updates to the project, all at the same time.

Founded two decades ago in the Netherlands, Assistance Software now has 12,000 clients and provides full-service solutions on a global scale. The company has achieved the status of Microsoft Gold Certified Partner and has made a strong entrance into the North American market, with clients such as OSL Group, Santiago Calatrava and the American Institute of Architects. Both OSL Group and the American Institute of Architects have called Assistance PSO ‘intuitive’ – with good reason. The software was designed to work the way its users do, and making software user-friendly means making it compatible with people as well as applications. Part of the company’s vision is to create software that people can actually use.

Assistance Software’s dedication to excellence is reflected in the training and support provided by both the company and its partners. This ensures a smooth and comprehensive transition to Assistance PSO. The various training packages allow for the quick communication of focused information and users can select a package that best suits their organisation. After installation, customers continue to receive fast and efficient support, both online and offline.

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The new driver of innovation is sustainability. Innovation for sustainability in this

sense means developing our thinking and processes in order to achieve economic growth while allowing social development and environmental preservation. But if there is a consensus on the need to create a sustainable model of growth and wealth, what is hidden behind these words? Defining what this entails and how to do this is far from being clear at this stage. This is a common challenge for businesses and governments as it implies a profound redefinition of our existing models.

The wake-up call, which has caused us to rethink how we tackle sustainability, has been largely initiated by the environmental debate. The world’s environmental challenges are well known: natural resources are becoming scarce, biodiversity is being lost, and our climate is changing. Interestingly, resolving climate change has been higher on the agenda as it has been presented by international bodies as the most pressing environmental challenge. For the past decade, governments, businesses and individuals have been focusing on reducing greenhouse gas emissions. Therefore, much innovation has been driven by the climate change

challenge, and there have been great developments in the IT sector in this area: smart grids for grid efficiency, smart meters for consumption efficiency, software for energy and carbon management, and so on. Yet this sense of urgency may cause us to embark on a new path of unsustainability.

Although climate change is a concern that needs to be addressed, the way we are tackling it at the moment is not necessarily helping us to determine a long-term global sustainability strategy as such. For example, if reducing greenhouse gas emissions means we have to use more water and raw materials, this is not a sustainability strategy. We need to address climate change by using an integrated approach, taking into account other environmental challenges as well as social development and economic growth.

The example of climate change demonstrates how policies have influenced business practices and public opinion, which in turn has driven a demand in the market for innovation. It shows how agents are interconnected as well highlighting the global challenges.

A systemic approach that takes into account our interconnected and interdependent world in order to drive innovation is needed

3D virtual universes hold the key to sustainability, says Philippe Forestier

Philippe Forestier is executive vice president of Global Affairs and Communities and member of Dassault Systèmes’ Executive

Committee. He is in charge of developing business and

promoting the group’s image and visibility by leveraging

networks of influencers and executive relationships.

Forestier also serves as a member of the board and is

vice president of the European Software Association and

of the French Software Association. He is also an

advisor to the French Ministry of Foreign Trade.

Innovation for sustainability: setting the scene

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to properly face the global sustainability challenge. This will involve making use of multi-disciplinary skills and reuniting disconnected communities – private and public, cross-sectoral industries, businesses, academia and individuals. This approach will allow us to define new sustainable models, enabling innovation for sustainability.

Since much of our past innovation has been developed on unsustainable ground, now more than ever we need collaborative innovation that isn’t afraid of going against the grain. That is why many companies like Dassault Systèmes are investing heavily in talented employees

research and development and strengthening partnerships. Among Dassault Systèmes’ ideas, which it believes hold the key to sustainability, is 3D virtual universes 3D virtual universes enable businesses in all industries to digitally define and simulate products, as well as the processes and resources required to manufacture, maintain and recycle them. Innovation for sustainability in this manner asks for the collaboration of all stakeholders to define new sustainable design patterns and implement systemic sustainability strategies.

3D opens the door to the world we imagine. Let’s imagine a sustainable world together.

“ Innovation for sustainability means developing our thinking and processes in order to achieve economic growth while allowing social development and environmental preservation”

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Harald Ehrl is the founder and CEO of GAB Gesellschaft zur

Anwendungsberatung für die Datenverarbeitung, which he

founded in 1997 in Plattling, Germany. Since 2001, his

company has been developing mobile applications for the

manufacturing industry, and in particular the paper production

industry.

A high degree of digitalisation in production related workflows has

already been achieved, but there are still some major areas, particularly with respect to non-production related workflows, where the degree of digitalisation has not yet progressed sufficiently.

Digitalisation of processes in the manufacturing environment has so far been linked and limited to static objects and a largely desktop-bound workforce. So far, whenever processes had to be executed while on the move or outside of the local area network perimeters, this led to breaks in the digital process chain. The attendant symptoms of these breaks typically are redundancies in the entry of data, time delays, errors and stunted business intelligence.

The advent of sufficiently powerful mobile devices, wireless technologies such as RFID and wide area networks now provide an adequate foundation for the digitalisation of workflows entailing decentralised objects and a workforce that is on the move. However the ‘above surface’ structures still need to be built before these technologies can be harnessed productively.

The leading developers of enterprise resource planning (ERP) systems have already made some effort to mobilise their applications, but as yet, do not offer true mobility to their customers. When looking at their system architecture, it quickly

becomes apparent why this is so. The software was not developed under the paradigm of mobility and therefore lacks the essential feature: leanness. This raises the question whether this is the direction we need to be looking, or whether we should be searching for more specialised applications, focused on handling data between large enterprise back-end systems and mobile devices.

Plant maintenance is case in point. The on-site inspection and maintenance processes undertaken by maintenance staff in manufacturing environments are still mostly documented by hand. Even though technical objects and service schedules may be managed in applications such as the plant maintenance module (PM) from SAP, and service orders may be generated automatically, the actual execution of the task takes place outside of the digital workflow.

The issues related to this are that documentation of the work done tends to be rudimentary and unstructured. Job reports get done at the end of the shift or the end of day, at best. In industries where maintenance records must be kept for auditing purposes, documentation is tedious and time consuming.

On-site data retrieval and data entry via mobile devices helps increase productivity by streamlining the workflow and significantly improving business intelligence in the areas of maintenance and

A new generation of mobile applications and mobile devices offers major cost savings and productivity gains, says Harald Ehrl

Mobilising manufacturing processes

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Microsoft BizTalk Server forms a strong basis for mobile maintenance apps like MMM2010

repair, which in can help reduce plant and machine downtime.

Most readers would agree with this in principle so far. The real issue, they might argue, lies with the exchange of data between the ERP system and the mobile application. IT departments are generally very reluctant to open up their business-critical ERP software to peripheral applications, even more so when writing access to the ERP system is required. They have good reason to be reluctant.

However, this is where a change in thinking needs to take place. Companies will have to allow their business application environments to be more permeable with regard to the exchange of business data. This is a necessary prerequisite for a continued digitalisation of business processes within enterprises.

Microsoft’s BizTalk Server provides an excellent technical

platform for companies to integrate disparate systems into a heterogeneous but seamless environment for their business data.

Together with Microsoft SQL Server and Windows Mobile, it forms a formidable basis for the development of mobile maintenance applications such as MMM2010 solution offered by Microsoft Gold Partner GAB. MMM2010 utilises Microsoft’s line-of-business adapters to exchange data between its mobile application platform and enterprise business applications such as SAP PM.

The software is designed to allow a flexible configuration of inspection, maintenance and repair workflows, to suit the needs of the customer. The management cockpit of MMM2010 provides maintenance departments with a powerful tool to manage service calls,

maintenance and repair orders, and to manage maintenance staff effectively.

The frontend application is designed for ease of use and to enable maintenance staff to handle their mobile devices with minimal of training. The mobile devices are equipped with touch screens, Wi-Fi, 3G connectivity and GPS, and incorporate barcode and/or RFID scanners.

Depending on the needs of the customer, report back and synchronisation of data can be handled online as jobs are completed, or at the end of shift, when the mobile device is returned to its cradle for charging. Experience has shown that the cost of implementing a mobile maintenance application such as MMM2010 is often amortised within 12 to 18 months through productivity gains and cost savings.

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Coleman Easterly is a solutions manager for GE Intelligent

Platforms, Proficy Operations Management Software,

responsible for manufacturing operations management

functionality. Easterly has been providing solutions for

performance management in manufacturing operations for

24 years, in various roles as both a customer and supplier

of information technology.

In a manufacturing company, business performance depends a lot on manufacturing

performance. As companies leverage business intelligence (BI) for monitoring, reporting and analysing business performance, manufacturing businesses need it to include real, accurate and complete manufacturing intelligence (MI). Real MI means that the manufacturing performance indicators have integrity between their many sources and the BI layer, so that high-level rollups agree with the details in the drill-downs across many contexts and perspectives.

In the physical sense, all aspects of manufacturing are interrelated and from a business perspective there are many competing priorities. Without the whole picture (BI infused with real MI) to support a balanced view of both, initiatives can inadvertently counteract their intentions. Energy consumption is one of those issues where reduction efforts have impacts on both the process and the finished product.

If pushed too far, a resulting increase in product waste or machine downtime may even offset the economic and environmental improvements sought by the efforts. However, empowered with adequate manufacturing BI, manufacturers can see and better understand process relationships to help balance the trade-offs for

more holistic optimisation and sustainable improvements.

The bigger pictureSufficient integration of business and manufacturing information enables both production managers and enterprise executives to see and appreciate the cause-and-effect relationships between operational parameters and business metrics, allowing all levels of the organisation to work harmoniously towards common goals.

IT teams play a strategic role in helping to close the corporate/factory information gap by selecting technology that seamlessly integrates business and manufacturing, such as SharePoint for BI, and GE Intelligent Platforms’ Proficy Operations Management software for MI.

Computerised or not, business objectives and manufacturing realities are already being integrated by something or somebody, to facilitate production in the first place and to track performance. ‘Performance’ is basically how well the ‘realities’ conform to the objectives. Some of the realities in manufacturing are production execution, resource consumption, efficiency, quality test results and environmental emissions. Some objectives of the business are production schedules, recipes, quality specifications and regulatory requirements. Several other perspectives and contexts such as history relative

For effective business intelligence, manufacturers need real manufacturing intelligence, says Coleman Easterly

MI for true BI

16 Prime Partner Guide 2010/11

to the present or quality test data relative to process conditions, must also be brought together to form the big picture needed for decision support and troubleshooting.

Integration You can’t adequately integrate manufacturing with business by simply entering production and inventory information into the enterprise resource planning system at the end of the week from logsheets and control room strip charts. Likewise, you don’t get real manufacturing intelligence by just connecting controllers and sensors to the BI layer. The system(s) that rolls up the cryptic raw data into useful intelligence must reflect the myriad of inevitable exceptions handled by people during the manufacturing process, like rework, exception routing and manual work, which all play a role in shaping the final record.

As an example, a common approach to tracking raw material consumption, typically called backflushing, involves calculating the quantity of each ingredient consumed according to the recipe or bill of material (BOM) for each unit of the product being made. It seems harmless, but the problem with this approach is that the final ‘as-made’ resource consumption for some products can end up very different from the ‘as-planned’ recipes and BOMs, which can really throw off inventory and other numbers.

The cumulative imprecision of not tracking consumption with real measurements can have many cascading implications that drive costs up, including

inventory stock-outs, expedited raw material deliveries, late finished goods shipments, delayed changeovers and machine downtime. Those situations trigger adjustments like increased safety stocks and more physical inventory checks, as well as more frequent accounting corrections.

Capturing (and using) real measurements also helps improve several other issues related to inventory and consumption, like more precise logistics coordination, improved forecasting, and enhanced insight into real manufacturing costs and profitability when it rolls up to the BI layer.

Automated capture of real measurements, combined with involvement in the manufacturing process, improves the usefulness of the intelligence and the precision of execution. It also contributes to the integrity of data reported for compliance and disclosure obligations such as those related to product safety, energy consumption and environmental emissions. The following illustration helps emphasise the depth or spectrum of contexts, where data integrity matters.

As no one wants to overstate or understate the totals, the annual environmental emissions number reported to public disclosure bodies should agree with the sum of the monthly numbers reported to regulatory bodies, which should agree with the numbers reported at the daily production meetings, which should agree with the numbers on the strip charts in the control rooms, which should agree with the numbers on the operator’s control panels

right now – which will (should) eventually roll up to be next year’s reported number.

Driving business resultsThe opportunity here is to appropriately automate and integrate the information tasks of both the manufacturing activity and the derivation of intelligence from it with a cohesive solution. There is so much detail that underlies manufacturing intelligence; the best way to capture it is as it occurs, via the same systems that are interacting with the people, the process, the product – everything involved with manufacturing. We typically refer to these as manufacturing execution systems or manufacturing operations management.

Enabling technologies such as Proficy derive real MI by being involved with the manufacturing execution, directing and tracking activity according to the business objectives, while automating the information capture. With the right systems, ‘actionable intelligence’ can also be ‘intelligent action’.

Integrating a company’s BI and MI is imperative to closing the corporate/factory information gap and requires a technology framework that supports leveraging the touch points between business and manufacturing. Forward-looking IT teams that understand this advantage and make it a key criterion of their technology selection can play a critical role in helping their companies better align their business strategy and operational tactics toward common goals for consistently high performance.

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Axel Hohnberg is business unit manager, Microsoft

Solutions at Noser Engineering in Winterthur, Switzerland.

Hohnberg’s approach to MES comes from the years spent

within the highly competitive automotive sector where he

developed global solutions with reciprocal production lines on several continents

designed to deliver optimal ROI. Since joining Noser in

2006, Hohnberg has further developed MES thought

leadership while rolling out solutions across a number of global manufacturing

environments.

A strategic business-to-business manufacturing execution system (MES)

integrated from enterprise resource planning (ERP) to the production line enables collaboration for fast, accurate decisions to quickly improve value streams; traceability and international compliance; increased production line flexibility; and the opportunity to scale productivity across the enterprise.

And while the European MES market is expected to grow over the next five years at a compound annual growth rate (CAGR) of more than ten per cent, developing an effective MES strategy requires a considered approach.

Global manufacturing, particularly in the developed economies, continues to experience intense pressure with increasing levels of competition, driven by fast-paced technological and market shifts. These drive the development of rapid, agile, high-quality manufacturing techniques. And as competition becomes increasingly global, manufacturers are required to meet numerous international standards across multiple markets. Additionally, shareholders are demanding increased returns from the manufacturing infrastructure.

With global manufacturing reaching a level of unprecedented complexity, investing in technology is typically seen as a must. As a result, investment trends have included ERP,

product lifecycle management tools, supply chain management systems, and process and manufacturing control systems.

Often the key barrier facing manufacturers when they consider total B2B MES integration is the return-on-investment (ROI) calculation. The complexity in modern manufacturing environments, with their diverse information systems, can make change, and integration, a daunting, expensive and time-consuming task.

MES solutions have traditionally been sold as ‘packaged systems’, rather than customised solutions further impacting ROI. Additionally, many of the control systems are proprietary and communications between legacy systems are often complex. Useful integration with ERP suites had also sometimes proven difficult until the adoption of the ISA 95 standards. Also, there is concern about information overload and the capacity of the organisation to effectively utilise the additional data produced by MES.

Within this murky and often uncertain landscape, MES has often been seen as disruptive and costly without the benefits of integration clearly visible – particularly in terms of financial return.

An experienced MES provider will understand how to balance the requirements of the business processes, the complexity of

Axel Hohnberg takes a look at some of the perceived barriers around manufacturing execution systems

The agony and the ecstasy of MES


the existing structures and the potential long-term benefits. They will also be able to minimise downtime and disruption and maximise the financial impact of the MES investment.

A customised approach to MES rather than a ‘packaged system’ most often provides the sought after increase in operational excellence as well as the long-term benefits and ROI. Microsoft allows partners to embed its core products into their MES solutions, creating a robust, highly flexible and cost-effective MES development environment.

An experienced MES partner will also know how to fully integrate with and optimise the existing ERP investment and production line assets while integrating to communication tools the global team can easily access and understand – whether

they be on the shop floor or in the board room.

With extensive experience in global MES strategies and solutions, Noser Engineering begins every MES project with a series of robust business conversations about what is working and what isn’t along the supply chain. The company utilises a ‘point system’ to identify high-performing or under-performing hotspots along the supply chain. Noser further explores with its customers what needs to be anticipated in the future to provide them with an adaptive, intelligent manufacturing process. Noser Engineering supports global manufacturers in the assessment of their business processes and existing structures to determine the best approach to MES integration while delivering immediate and

continuous long-term benefits:• A move closer to the customer

through strategic B2B and MES• Providing global teams along

the supply chain with strategic, transparent communication and operational platforms

• Optimising existing ERP and MES investments – making for a more adaptive, cost-effective manufacturing environment

• Maximising the initial ERP investment by integrating it into the production line while securing the investment made on production assets

• Real-time analytics to support decision making

• Collection of quality data to enhance traceability required by international standards – thus driving continuous improvement and innovation across research and development and production workflows.

A glimpse from the supply chain of Noser Engineering’s MES customer Daetwyler Cables based in Switzerland and China

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Paul Barber, president of PROPHIX Software, holds

an MA in Mathematics from Cambridge University and an

MBA from the Richard Ivey School of Business. Having

been in the software industry for over thirty years, Paul

led PROPHIX Software’s recent metamorphosis from

a software distributor to a developer of world-class

performance management solutions.

A true business intelligence (BI) solution simplifies information discovery and

analysis, making it possible for decision makers at all levels of an organisation to more easily access, understand, analyse, collaborate, and act on information, anytime and anywhere. Unfortunately, typical BI solutions tend to support only traditional data sources that were designed to enhance business applications, such as sales, marketing and human resources. Therefore, BI in the manufacturing industry only becomes a worthwhile investment when the gap between manufacturing and business environments is eliminated.

Solutions such as PROPHIX have the ability to integrate data from multiple sources into a single unified view of the business, making the most of manufacturing information. PROPHIX Software is a leading developer of solutions designed to automate financial processes including budgeting, planning, reporting, analysis and performance management. It helps solve the common challenge of the quality of BI information by improving the source data with its underlying technology.

Data integrity involves a whole segment of the software industry devoted to improving the integration of data from existing

systems. Extract, transform, load (ETL) tools do exactly what they imply – they extract data, transform it to make it more accurate or consistent, and load it into a database for eventual display – and are sold mainly to larger companies that have many legacy systems. Mid-sized companies that use enterprise resource planning (ERP) systems often have less of a need for ETL tools since the system takes care of storing data in a consistent format. However, even if a company has an ERP system, it may be better to avoid allowing a BI system direct access to production data. Directly accessing real-time production data can cause performance issues with those production systems; it would not be a good idea if every time the CEO looked at sales data, the invoicing system ground to a halt.

A key component of the success of a BI application is an efficient and reliable data retrieval process; hence, PROPHIX Software embraces the superior functionality of Microsoft’s Online Analytical Processing (OLAP) database for BI applications – Microsoft SQL Server Analysis Services (MSAS), the standard OLAP database in the industry. The functional advantages of OLAP include the speed of data retrieval, flexible reporting

Business intelligence for the manufacturing sectorPaul Barber looks at the challenges of extracting the right data to integrate with a true business intelligence solution


capabilities and sophisticated calculations that can be defined in the OLAP database.

Previously known as multidimensional databases, OLAP databases have been used in the enterprise software market for decades and have been established as a powerful technology for many business applications. Because of the success of Analysis Services, there are many BI tools targeted at the mid-market that use MSAS as a data source and these are becoming a commodity. Because of this, PROPHIX was designed to interoperate with as many such BI tools as possible. PROPHIX is an excellent vehicle for creating Analysis Services OLAP cubes and importing data into those cubes so that BI tools can be used to view the data contained in them.

PROPHIX has been proven to grow with companies as the industry changes and, to date, hundreds of manufacturing companies are using PROPHIX

to create financial models that contain data that can be used by BI applications. It includes many of the key features for data extraction and integration, but with a user interface that is easy for non-IT professionals. PROPHIX will calculate metrics (for example revenue and headcount), can be used as a mechanism for collecting data that is not available electronically, and can create OLAP models quickly and easily. It is not an ETL product or a data warehouse tool, but one of PROPHIX’s major strengths is that it can be used by a finance professional to implement business-focused BI applications with minimal need of IT expertise or involvement – skills that are often in short supply in smaller companies. PROPHIX Software has had experience with OLAP technology since the 1980s and has been involved in performance management software with capabilities for the development of a BI solution including:• Enabling non-IT professionals

to create and maintain

Microsoft SQL Server Analysis Services models, including importing structures and data

• Offering the ad hoc analysis tool that can be used for unstructured BI access to numerical data and includes analytical capabilities such as delta analysis

• Enabling non-IT professionals to calculate and maintain metrics in a PROPHIX model for use in BI applications

• Including workflow capabilities for managing the collection of manually entered data for BI systems, including e-mail collection using spreadsheets.

PROPHIX combines Microsoft SQL Server technology with business knowledge, to offer the most effective BI resources and allow manufacturing companies the ability to make critical decisions based on inclusive information rather than incomplete data. PROPHIX can facilitate compatibility between operational and business information.

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Product success in a complex environmentJan Larsson explores the many facets of product development and delivery

Jan Larsson is marketing director responsible for the

marketing of the NX Digital Product Development family of solutions at Siemens PLM

Software across EMEA. He has worked in the CAD/CAM/CAE

software field within numerous industries and has years of

experience in the hardware industry, focusing on input devices for CAD/CAM/CAE

professionals

It used to be fairly straight-forward to conceptualise a new innovative product idea,

do some market research and verification of the concept before getting into the design phase and some real life testing before manufacturing and distributing the product in question.

In the early automotive days, the Model T offered its customers very little in the way of options or customisation. In fact, Henry Ford used to say: “You can paint it (your car) any colour…as long as it’s black.”

However today, nearly all manufacturing companies deal not only with a global audience for the product but also with a dispersed design and manufacturing chain, creating a very complex environment that needs to be managed and controlled to successfully launch a product.

Complexity has to be managed while meeting the more demanding requirements for:• Speed – rapidly take an idea

and deliver it to the market• Globalisation – develop

innovations in the context of the global market being served, global partners that are engaged and global resources used to bring these innovations to market

• Sustainability – deliver product innovations that are environmentally friendly today and will not have harmful effects on the environment in

the future• Optimisation – take full

advantage of the resources available today through greater productivity and more efficient processes, all while optimising the cost and quality of the products.

In order for companies to meet these requirements, deal with the increase in complexity and, more importantly, understand the large amount of information necessary to take the right decision at any point in time, they require the correct infrastructure and tools along with a very good understanding of the overall requirements and processes.

As an example, let’s look at the complexity of today’s vehicles; which far exceeds that of the first Model T. The spectrum of customisation available to today’s automotive customers adds a tremendous amount of complexity that must be dealt with by the automotive manufacturers.

Looking at a typical car line gives trillions of possible combinations when you consider any colour, any features, anytime, anywhere.

In order to compete and to meet the varying needs of a diverse, global customer base, the automotive industry has been evolving over the years to a strategy of common platforms. This approach has resulted in a tremendous amount of both product and process complexity.

“ Coming up with the right product means defining the specific aspects that will meet or exceed the needs of today’s customers”


Customisation can involve a great many different variables

When considering the number of options and the production of these options on a single global platform, we see a highly complex product brought to market through a set of complex processes.

This complexity is required to meet the increased requirements of the consumer for greater personalisation in their products and is fundamental to the competitiveness of automotive manufacturers as well as manufacturers across all vertical industries.

So what is the answer?Companies must be able to simultaneously execute the activities required to offer the right product and build it in the best way possible. By establishing an environment where they can simultaneously deal with these issues, they ultimately will transform their process of innovation.

Coming up with the right product means defining the specific aspects that will meet or exceed the needs of today’s customers. In particular these customer requirements fall into the categories of timing, function, performance, style and price. That means the product is available when the customer wants it, it provides needed value, regarding functionality it is either better than other products on the market or performs exactly as the customer requires, it looks and feels exciting, and it is available to the customer at a price that is competitive and meets their threshold.

Of course, these requirements then all have a direct effect on how the product should be built. For example, the manufacturer needs to be able to manage the overall production costs while ensuring quality. This means

the company can make a tidy profit and the customer gets a product that meets or exceeds their expectations and will last as long as it is expected to. Manufacturers also need to bear in mind availability – ensuring that its products can be delivered on time to customers no matter where they are in the world – and sustainability; something that has become so important today, both on an environmental and a regulatory compliance level.

So to summarise, in order for manufacturers to be able to simultaneously build the right product in the correct manner, they must develop a rich platform of product and process knowledge to underpin and support continuous innovation across the multiple disciplines and phases that encompass the product’s lifecycle.

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in practice


Industry: Food and beverageCountry: Spain and PortugalSolution: Enterprise resource planningPartner: ArquiconsultTechnology: Dynamics NAVBenefits: Rapid access to data, improved communication, more informed decision making

CSM Iberia is part of CSM, a large supplier of bakery products and a leading player in natural food preservation and green chemicals. The

company, with three manufacturing plants in Portugal and Spain, offers a wide portfolio of products. Its customers include artisan bakers, bakery chains, in-store bakeries, industrial bakeries and food service providers.

In order to achieve a fast response to its outbound network of customers and suppliers, CSM needed to deal with several different sources of information at once, but had problems maintaining integrity and extracting and compiling data. It was not taking full advantage of its native enterprise resource planning (ERP) system, which had serious implications for the long-term support costs of the ERP system and other external implementations.

The company found Microsoft Dynamics NAV to be a strong ERP tool that could be adapted to the specifics of each market. It was supported by the experienced Arquiconsult team, who not only thoroughly understand the local requirements and process, but also possess full knowledge of Dynamics NAV’s development potential. The choice of solution and partner proved to be the right formula to fully respond to the company’s needs in the short-term and to develop tailor-made solutions, crucial to creating new opportunities in the highly competitive and demanding supply chain execution field.

Based on a small number of critical core processes and several surrounding automatisms and interfaces, Dynamics NAV was able to integrate and manage, in a seamless way, the complexity of all supply chain processes, from the supplier, through the manufacturing flows, warehousing, transport distribution and up to the final customer.

Successful ERP practices and configurations were

conducted based on centralised data. To support this model, several Dynamics NAV interfaces were built; supported by manufacturing, warehouse management, automated data capture system (ADCS) and stocks granules. This not only simplified processes, but also improved the manufacturing and warehousing environment, while transactions could be carried out as close to real time as possible.

All transactions are now performed directly on the enterprise database server. Users are able to move data automatically to and from production and warehouse areas in real time. For example, production confirmations and warehouse pickings are carried out using RF scanners, and items, lots, quantities and bins are registered by the Navision ADCS solution.

Since deploying Dynamics NAV, CSM Iberia has benefited from rapid access to critical data; improved communication between departments, customers and suppliers; reduced warehouse control and more informed decision making with real-time data. All this is combined with EAN128 standards, automatic labelling and lot traceability.

The whole supply chain management process now runs more smoothly and CSM Iberia can obtain information faster. “All of our processes will be centralised,” says João Martins CSM project team leader. “Projects will be more effectively planned and resourced and people won’t waste time looking for information.”

CSM Iberia

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in practice


Industry: High tech and electricalCountry: CanadaSolution: ERPPartner: Assistance SoftwareTechnology: Microsoft Dynamics, Assistance PSOBenefits: Flexibility, better integration, total ERP solution

With its headquarters in Montreal, Quebec, OSL Group is one of Canada’s largest privately held below-the-line marketing

agencies and a leader in brand activation. OSL needed a new enterprise resource planning (ERP) solution after the company’s aggressive growth strategy caused it to outgrow the legacy system that was in place.

Manon Bolduc, vice president, finance at OSL, explains why the company chose Assistance PSO for Microsoft Dynamics as its total ERP solution. “OSL had grown to the point where the previous system could no longer handle our operation. We wanted a solution that offered flexibility to adapt to our clients’ needs. Each client agreement is different – there are no standards, hence the need for software that would enable us to answer each client’s requirements.”

The company chose Assistance PSO for Microsoft Dynamics following a recommendation by Second Foundation, one of Assistance Software’s partners. A key factor in the decision was the flexibility that Assistance PSO offered by allowing the organisation to manage outside of the box while respecting best business practices. The solution also offered versatility within all areas of OSL, along with better-facilitated integration within the organisation. “PSO both easily allows for a quick glimpse into the business and provides in-depth analysis,” says Bolduc. “The software maximises Microsoft tools already in place in the organisation and known by the users. It is a strong

management tool focused on efficiency and profitability. Finally, Assistance PSO is intuitive, both in terms of look and feel.”

The adoption of the new system worked particularly smoothly because end users were involved in the decision-making process, remarks Bolduc. “Their input at this point was a key factor in the success of the implementation. The final decision was taken after hands-on demos were performed for OSL

by the finalist vendors. The process involved approximately 18 of our people (business leaders and experts as well as senior management). Assistance PSO stood out as being very intuitive and best suited for our needs.” She adds that the choice of the software was based on a global approach to the company’s requirements and was not viewed only as a finance or project management initiative.

OSL Group

“ The software maximises Microsoft tools already in place in the organisation and known by the users. It is a strong management tool focused on efficiency and profitability”

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in practice


Industry: Oil and gas, food and beverage, metalsCountry: The NetherlandsSolution: Document management Partner: Cadac OrganiceTechnology: Windows SharePoint Services 3.0, Cadac Organice Explorer, Cadac Organice PublishBenefits: Flexible document management, easy to find and retrieve documents, immediate insight into version control and document history

Stork Industry Services (Stork IS) is a worldwide organisation focused on maintenance management and project management in the

oil and gas, chemistry, energy and environment, food, pharmacy and base metals industries. Stork IS supports customers in improving performance and reducing costs. By providing integrated, customer-specific technical services, it takes joint responsibility for the total cost of ownership of its customers’ production installations.

The company’s operations in Delfzijl began with the incorporation of the services department of Akzo Nobel Delfzijl. As a result, Stork IS now also provides services to other clients like Bio Methanol Chemie Nederland (Bio MCN). Bio MCN is a consortium responsible for the production and delivery of environmentally friendly bio-methanol that is used in green fuel. Stork IS supports Bio MCN in maintaining the plant and installations and manages the project and information. “Our projects involve large amounts of documents and it is very important that the information is properly managed and that all project members receive the relevant up-to-date documents,” says Bert Gaster of Stork IS.

Stork IS’ engineering department was already working with a document management system that was well suited to Akzo Nobel. But when Stork IS started to accept projects from other clients, it was not possible to tailor the system to the needs of these clients without customisations. It also proved difficult to provide external clients with access to documents. As the supplier also stopped maintenance of the system, Stork IS had to look for another solution. “We compared a number of solutions,” says Gaster. “Eventually we chose Cadac Organice as it can be easily configured and tailored to the needs of our clients and, due to the underlying SharePoint technology, we can easily open up the system to external users.” The seamless integration of SharePoint with the company’s Microsoft platform was an additional advantage.

“In Cadac Organice we manage the in-built situation, and present project information and project history,” says Gaster. “With Cadac Organice Explorer we can easily find and retrieve documents, including version control and document history, which is an important labour regulation demand. Due to the easy way that documents can be sorted and grouped, every user is

able to view their own documents. When a project is delivered, we use Cadac Organice Publish to convert the project information into PDF and publish it to a SharePoint location that can be accessed by our clients. As a result, clients have direct access to the in-built situation.” As Bio MCN regularly needs hard copies of drawings, Cadac Organice Publish was also used to create a print module. Bio MCN can use this module remotely to find and select the necessary drawings in Cadac Organice and print them in batches through Cadac Organice Publish.

Cadac Organice helps Stork IS manage its clients’ project documents in a flexible way and helps customise them according to the needs of its clients. In addition, clients are able to access and view all documents themselves. “Cadac Organice provides us with a flexible tool to manage our information, and all project documents,” concludes Gaster.

Stork Industry Services

“ Cadac Organice provides us with a flexible tool to manage our information, and all project documents”

36

in practice


Industry: Automotive and Industrial Country: USSolution: Product configurationPartner: CincomTechnology: Cincom AcquireBenefits: Reduction in quotation time, increased quotation volume, increased product and pricing consistency, easy to use system

Siemens Energy and Automation manufactures and sells high-performance induction motors at its Norwood facility in the US. These motors are sold

into the most demanding applications in the industry. High performance, low maintenance and long service life are essential to Siemens’ continued success in this worldwide market.

Also critical to Siemens’ success is customer satisfaction. Customers demand quick turnaround of quotations and consistent quality and performance. A manual quotation system that was hampered by a number of time-consuming processes drove quotation turnaround times to as much as five days. A mix of e-mails and faxes made the quotation system error prone and pricing quotations inconsistent. With a product that featured thousands of possible configurations, and nearly as many pricing variables, Siemens knew it would be a huge challenge to streamline and automate this process.

After an exhaustive evaluation of nearly every interactive selling and product configuration solution on the market, Siemens came to the conclusion that Cincom Acquire was the only solution that would address its business challenges.

The results of this implementation were both fast and dramatic. The manual processes required to complete the motor performance certification data required by Siemens’ customers were reduced from four weeks to less than a single hour. Engineering resources were

reduced because Acquire actually creates the CAD drawings used for proposals. Pricing is now accurate in a market that is subject to volatile pricing structures. Lead times are reduced by equally impressive amounts.

Overall benefits to Siemens include quotation time reductions from days to minutes, increased quotation volumes of three to five hundred per month, dramatic reductions in lead times, increased product and pricing consistency and overall higher margins on every sale. Perhaps most amazing of all is the simplicity and ease of use associated with Cincom Acquire. Users only need product knowledge and very limited IT support. Cincom Acquire guided selling and Product Configuration software is used by over 30,000 users worldwide.

Siemens Energy and Automation

“ After an exhaustive evaluation of nearly every interactive selling and product configuration solution on the market, Siemens came to the conclusion that Cincom Acquire was the only solution that would address its business challenges ”

38

in practice


Industry: High tech and electricalCountry: United KingdomSolution: Management solutionPartner: Columbus ITTechnology: Microsoft Dynamics AXBenefits: Single view of operations, accurate financial reporting

Global manufacturer Sevcon, which designs, manufactures and markets electric motor control systems, needed to replace the ageing

and disparate IT systems running at its five international sites. A lack of integration meant business managers were unable to get an accurate, up-to-date view of the company. Sevcon worked with Columbus IT to deploy a solution based on Microsoft Dynamics AX. The new solution is easily customised to meet manufacturing needs, can grow with the business and offers flexibility.

Since its inception in 1961 in the United Kingdom, Sevcon has been at the forefront of electric vehicle technology. The company’s success has resulted in expansion to France, the US, Japan and Korea.

A lack of visibility of data meant that senior managers had to manually calculate accounts information, sales figures, and inventory and stock levels. Financial reporting across the business was slow, and the inconsistent nature of charts of accounts forced the company’s technical team to develop a complex financial reporting solution.

Since implementing Microsoft Dynamics AX, Sevcon has gained clearer visibility across

its business worldwide. The solution improves inter-company trade and stock control and, as a direct result of improved business efficiencies, customers benefit from a faster, more responsive service.

The solution has given employees greater business visibility across multiple sites. Sevcon now hosts all its business information on a single accessible system. The modern, graphical user interface makes viewing detailed information far easier.

“I now have a consistent overview of our global business on one screen,” says Matt Boyle, president and chief executive officer, Sevcon. “I can switch between subsidiaries and compare real-time data in seconds. This is a huge improvement that adds significant value to the strategic decision-making process.”

The distributed nature of the business means that Sevcon has a real need for country-specific features. Multi-language and multi-currency functionality helps ensure information complies with local legal and accounting standards. Sales employees can clearly see the status of products in the supply chain and new orders placed by contractors in real time, making it easier to assess stock levels or predict market trends

Regulatory and compliance legislation, such as the Sarbanes-Oxley Act, creates additional requirements for transparency and control across businesses. Sarbanes-Oxley enforces internal accounting controls, stating that all business records, including electronic records and electronic messages, must be saved for five years. The accurate financial reporting enabled by the solution has helped the company to comply with regulations and cut audit costs. Creating and maintaining corporate records cost-effectively is easy with Microsoft Dynamics AX. The standardised processes and reporting features have enabled Sevcon to introduce consistency of financial reports and automate record keeping across the entire group, thus reducing costs considerably.

Sevcon

40

in practice

Industry: Aerospace Country: Global Solution: PLMPartner: Dassault SystèmesTechnology: Enovia V6 PLM, Microsoft SQL ServerBenefits: Enhanced collaboration capabilities, user-friendly interface

Founded in 1884, Piaggio Aero Industries is one of the world’s oldest aircraft manufacturers. To date, the company has produced more than 50 aircraft

models, including the P.180 Avanti II – an aircraft that has gathered a reputation for style, quality and eco-friendly design. The company’s core activities include aircraft design and manufacturing, aero engine and aero structure parts manufacturing, and aircraft and engine maintenance.

The company wanted to transform its isolated business processes into a closely integrated collaborative environment that would provide employees and partners with access to mission-critical intellectual property including design data. Following a comprehensive tender process, Piaggio Aero Industries chose global PLM provider Dassault Systèmes to implement its Enovia V6 PLM solution running on Microsoft SQL Server 2005.

“As the international aerospace industry continues to evolve, our biggest business challenge is ensuring that we have the infrastructure in place to support the transformation of our company from a low volume, niche manufacturer to a best-in-class, global player,” says Antonio Maglione, Piaggio Aero Industries’ chief technology officer. “Dassault Systèmes’ Enovia V6 PLM solution will enable us to more efficiently compete on a global stage by maximising real-time collaboration to drive sustainable innovation, product development and new initiatives.”

Enovia V6 is part of Dassault Systèmes fully integrated V6 PLM portfolio, a next generation PLM 2.0 environment that enables users to create and collaborate on-line in real-time via an immersive, lifelike experience. The solution offers important advantages to companies like Piaggio Aero Industries because it allows original equipment manufacturers and suppliers to transform isolated business processes into closely integrated, collaborative ones. With Enovia V6, companies can harness the collective intelligence of the extended enterprise. “That is a key point of the Enovia architecture because we needed to share information in real-time with different partners around the world in order to leverage their capabilities,” says Maglione.

The benefits following the implementation have been significant. Enovia V6 allows Piaggio Aero Industries to create and collaborate in real-time from remote

locations via the Internet. “Online remote authoring enables all of our stakeholders such as Piaggio Aero Industries employees, risk-sharing partners, suppliers, and customers to connect and work together simultaneously on the same product,” says Roberto Zuffada, chief information officer at Piaggio Aero Industries.

The unified V6 environment provides access to all product-related information or knowledge necessary to design, manufacture, and deliver products to market. On a single platform, V6 supports modelling applications for engineering disciplines as well as collaborative business processes that span the entire product lifecycle. “This is important to Piaggio Aero Industries because we have a lot of intellectual property in the company,” says Zuffada. “We need to ensure that it’s available to everyone.”

To enhance the real-time component of the implementation, Piaggio Aero Industries also deployed the Enovia 3DLive interface as part of the V6 solution. The environment is extremely user-friendly, enabling both technical and non-technical employees to easily access corporate intellectual property and work together in 3D over the Web.


Piaggio Aero Industries“ Dassault Systèmes’ Enovia V6 PLM solution will enable us to more efficiently compete on a global stage”

42

in practice


Industry: Pulp, paper and woodCountry: SwitzerlandSolution: Active Directory, Exchange, ERP, MES migrationPartner: GABTechnology: Hyper-V Server, Windows Server 2008, Exchange Server, SharePointBenefits: Migration without loss of productivity

Papierfabrik Utzenstorf is a Swiss paper mill, producing more than 205 thousand tonnes of paper annually for the European news publishing

industry. Formerly a wholly owned subsidiary of the Myllykoski Group, Utzenstorf Papier became an independent company in 2009 as the result of a management buyout. One of the significant challenges arising out of the buyout was the necessity to design and set up an autonomous IT infrastructure and environment for the new company and the subsequent migration of all relevant data from the Myllykoski environment to the Utzenstorf environment within a time frame of just six months.

The challenge presenting itself to the newly independent company was threefold. The company had to design, source and set up its own data centres within an autonomous hardware, software and network environment. It also needed to install, configure and roll out all required systems, from manufacturing (MES) and commercial (ERP) systems to office and communication systems. Finally it needed to migrate all required data, including manufacturing, commercial and user data from the Myllykoski environment to the new Utzenstorf environment without incurring any manufacturing downtime.

Following the recommendation by Myllykoski Group, Utzenstorf Papier contracted IT migration experts from GAB to execute the migration. In order to ensure the best possible business continuity for mission critical applications, and to limit disaster recovery times to below four hours, two high-availability EVA disk arrays from Hewlett Packard, running Microsoft’s Hyper-V server virtualisation technology, were installed in the data centres at Utzenstorf. An Active Directory structure was designed and implemented for the company, followed by the installation and setup of a complete Windows Server landscape, encompassing Windows Server 2008, Exchange Server 2007 and SharePoint Services. Finally, existing data was migrated from the Myllykoski environment to the new Utzenstorf environment.

Within three months of starting, the data centres were in operation and the Utzenstorf IT environment up and running. The newly licensed client software was rolled out and all user data migrated to the new environment. In the following three months, leading

up to the end of the year, the ERP and MES systems were configured and tested. When the productive IT environment went live on 1 January 2010 as scheduled, no downtime had been incurred.

“The successful carve-out of the IT environment from Myllykoski to Utzenstorf was a vital precondition for our successful future as an independent company,” explains Alain Probst, head of services at Papierfabrik Utzenstorf. “Downtime of our production, means a loss in sales of about CHF400,000 per day. We needed a partner who could master the challenge. GAB promised us that they could do the job on time, in budget and without incurring downtime. They delivered on their promise, without exception.”

Papierfabrik Utzenstorf

“ GAB promised us that they could do the job on time, in budget and without incurring downtime. They delivered on their promise, without exception”

44

in practice


Qatar Steel is widely recognised as a leader in the steel industry, extending its pioneering commitment from an expansive mill site located

in the heart of the progressive Mesaieed Industrial City, 45 kilometres south of the nation’s capital, Doha.

In need of a solution to improve operating efficiency through a reliable and optimal production process, Qatar Steel has adopted Proficy software from GE Intelligent Platforms for a world-class production management system. Proficy covers data collection from multiple systems including control systems of the production machines, material handling systems, and an enterprise resource planning system.

Inspired to meet the growing demand for steel in Qatar as well as the region in general, Qatar Steel has embarked upon a series of initiatives aimed at increasing its production capacity. The ongoing modernisation and technically advanced expansion projects are designed to produce world-class products, which will further enhance the company’s presence in the world of steel production.

“This solution will enable Qatar Steel to better monitor and control material flow, production

processes, equipment performance, operator activities, and other key performance indicators at various levels of the organisation,” says Erik Udstuen, vice president of software and services for GE Intelligent Platforms. “It also aggregates data for top management reporting and decision-making.”

The Middle East is expected to produce more than 60 million tons of raw steel by 2010 and Qatar Steel will be a forerunner in this production. The company is regarded as an innovator and has been instrumental in the development of the region since 1978 when production began.

“The decision to standardise on Proficy was made after an exhaustive evaluation process including current and future requirements analysis, return on investment scenarios and implementation methodology,” says Malek Hamdieh, IT manager for Qatar Steel.

An extensive pilot project tackled the plant’s biggest problem area – tracking and optimising the raw material input to the plant. The previous system was based on large quantities of hand-written material that was difficult to control and use, making information analysis slow and prone to error.

“The Proficy Software enables us to deliver on work simplification, elimination of errors and delays in providing real time information with the context for better and faster decisions,” says Yousef Al Emadi, Qatar Steel production manager.

Qatar Steel

Industry: Metals and miningCountry: QatarSolution: Production management systemPartner: GE Intelligent PlatformsTechnology: Proficy platformBenefits: Improved operating efficiency, reliable production process, better decision making and reporting

46

in practice


Oil and gas company Naryanmarneftegaz was founded in December 2001 in Naryan-Mar, Russia. The company conducts a wide range

of activities in the industry including prospecting hydrocarbon deposits, extracting oil and gas, processing raw material and selling oil, gas and refined products in and outside Russia. Naryanmarneftegaz is a joint venture owned by Russian oil and gas company, Lukoil and American company ConocoPhillips.

Up until 2008 Naryanmarneftegaz used separate software products and Excel spreadsheets to maintain bookkeeping, financial accounting, inventory control, management and tax accounting, as well as reporting according to generally accepted accounting principles (GAAP) standards. This created inefficiencies as double processing of primary documents was common and inconsistencies in reports required time-consuming reconciliation and the company could not guarantee validity of information.

Back in November 2006, the management at Naryanmarneftegaz made the decision to modernise the financial information system by creating a single information environment. According to project head Alina Zennikova, before the tender was called, detailed functional requirements were developed for the new finance system, which subsequently became the foundation for the technical project. “As part of the tender almost all solutions which were offered on the Russian market of corporate products at that moment were reviewed,” Zennikova explains. “In order to evaluate the contenders offering software products, we designed a ten-level hierarchical analysis method. Because our requirements on level nine included, among other things, return on investment in system implementation, competitors with very strong solutions were forced to withdraw from the competition. Level ten, the capability to support rapid development of the joint venture, was only achieved by a Microsoft Dynamics AX solution.”

GMCS, an IT consulting company in Russia, was selected as the partner for the project together with its industry solution GMCS Oil&Gas, which is built on Microsoft Dynamics AX. GMCS was chosen as the partner for the project because of a number of successfully implemented projects for international companies operating in the Russian market. As part of

the project, GMCS consultants computerised financial, taxation, management and GAAP accounting processes, contract coordination, registration, support procedures and cash flow budget management. It also completed some challenging tasks specific to the oil and gas industry, such as keeping separate accounts for input of VAT for export operations, tubing records, ordering costs accounting for materials purchase and sale of materials to contractors.

The new information system was implemented in just eight months. Fully featured management accounting was designed for the system and the distribution of operational and capital expenditures was greatly improved. “The company can now obtain reliable data on production costs of end products by site,” says Zennikova. “The enterprise is able to quickly process economic transactions, work with the electronic data archive, conduct electronic coordination of payment bids and post user questions and suggestions to the information module.”

According to Zennikova, the automation of day-to-day activities brings the interaction of Russian and Western specialists to a whole new business level. Discussion of problem issues, substantiated by data from the information system, is more constructive. “In the long-term we will achieve a ‘virtual enterprise’ effect if we continue standardising business processes according to international experience,” notes Zennikova. “I see the system’s efficiency in the incentives for the mutual development of the company and the corresponding software.”

Naryanmarneftegaz

Industry: Oil and GasCountry: RussiaSolution: Financial systems Partner: GMCSTechnology: GMCS Oil&Gas, Microsoft Dynamics AXBenefits: More reliable data, improved efficiency

48

in practice


Industry: Consumer goods and distributionCountry: USASolution: ERP SolutionPartner: I.B.I.S., Inc.Technology: Microsoft Dynamics GPBenefits: Reduce IT footprint, lower total cost of ownership, ease of use, decreased annual support costs

The WC Bradley Company is a 118-year-old, privately owned company, headquartered in Columbus, Georgia. Founded as a “cotton

factoring” business, the company has historically operated diverse businesses in industries including textiles, farm implement manufacturing, crop and livestock production, wholesale supply businesses for industrial and building contractors, retail businesses in outdoor sports equipment and licensed sports apparel, and barbecue grill manufacturing.

Company headquarters are located on the Chattahoochee River in historic uptown Columbus in renovated buildings dating from 1885 that were previously used to store cotton and other goods for the business. During the past century, the company has transitioned through different businesses and industries, keeping itself in sync with market and consumer demands.

WC Bradley had been operating its enterprise resource planning (ERP) system on Oracle and JBA applications for eleven years. Although it was possible to stabilise the system to meet the most critical business needs during this period, it became clear that it carried an extremely high total cost of ownership.

When it was announced that the company’s current version of Oracle was to be replaced, the company was faced with a decision: to embark on a lengthy and expensive upgrade, or to replace the system with another solution. “We were looking to simplify our IT footprint and reduce cost while providing the functionality necessary to run our businesses,” says Brett Peters, director of business applications and project management for WC Bradley.

After a six-month system rationalisation process conducted by an internal committee together with the Gartner Group, the decision was made to replace the system with Microsoft Dynamics GP. The primary goals in implementing the new solution were to reduce the company’s IT footprint and achieve a lower total cost of ownership, preserving much of the functionality gained through customisations to the former system, while also eliminating functional challenges inherent in it.

After selecting Microsoft Dynamics GP for its solution, WC Bradley found I.B.I.S. Inc. through online research. The company ultimately selected I.B.I.S. as

its implementation partner because of the company’s ability to deliver Dynamics GP solutions, and knowledge of Dynamics add-on products.

WC Bradley has been able to meet its primary objectives, decreasing its IT footprint by more than 40 per cent and reducing its total support costs by hundreds of thousands per year – all while providing and improving critical functionality and uptime and streamlining business processes.

“The selection process took ten months, but resulted in us making the right decision to achieve our business objective,” comments Peters. “Our divisions are now on a unified platform, which has simplified management reporting and related decision-making, and our user adoption rate and user satisfaction are high and growing higher.”

WC Bradley Company

“ Our divisions are now on a unified platform, which has simplified management reporting and related decision-making, and our user adoption rate and user satisfaction are high and growing higher”

50

in practice


Industry: Automotive and industrial Country: The NetherlandsSolution: ICT infrastructurePartner: ICT SpiritTechnology: Microsoft SQL Server, Office, Exchange ServerBenefits: Reduced costs, increased productivity

Apollo Vredestein is a leading Dutch tyre manufacturer, focusing mainly on tyres for high performance cars. The special design of

Italdesign Giugiaro, the legendary Italian design house, is the signature for top quality tyres for top quality cars. An additionally important market for the company is agricultural and industrial vehicles and two-wheelers. With its 11 worldwide branches, Apollo Vredestein is a well-known name in the international tyre market. Furthermore, as a subsidiary of the ambitious Indian tyre company, Apollo Tyres, the company has succeeded in obtaining even more international recognition.

ICT Spirit is Apollo Vredestein’s long-time supplier of ICT infrastructure and Microsoft plays a crucial role in this. “This goes back to the time of Windows NT 3.51,” says Robert Velnaar, manager of the service desk at Apollo Vredestein. “We then had to make a choice: continue with Novell or opt for a complete Microsoft environment. As, at that time, Microsoft was able to offer more added value with its SNA and SQL Server, we decided to go over to Microsoft completely.” Velnaar has never regretted this decision. In particular, the simple and fully integrated management makes the Microsoft platform pre-eminently suitable for large production plants.

“If I look back, it is not any one particular Microsoft product that solved a specific problem for us. It is the entire package that gives us extra benefits,” continues

Velnaar. Apollo Vredestein runs its full ICT infrastructure on the Microsoft platform with Windows server, Exchange Server, ISA server and several SQL Servers. This also applies to all 11 international branches, which are all included in a single large domain. “This is ideal for managing,” adds Velnaar.

Apollo Vredestein users all work with Windows-based workstations and use Office as a production suite. According to Velnaar, this is not only the most commonly used application worldwide, but also the only option for deploying the best possible productivity. The integration with the ICT infrastructure is seamless. The best example of this is Exchange Server’s integration with Office.

Users can very easily view and share schedules, consult with each other, and plan meetings and appointments easily, even in different time zones. This saves a lot of telephone consultations and the related valuable time that is lost through these. As a result of the full integration of Exchange and Office, management load is very low. The sophisticated Microsoft solutions offer optimal benefits to both users and management.

Velnaar is very pleased with the help that ICT Spirit has provided: “They are true partners and they help us deal with all the major issues. ICT Spirit not only provides solutions, but also thinks systematically about how ICT can really contribute to our business. In the production sector this is important because it gives us a competitive edge.”

Apollo Vredestein

52

in practice


Industry: Pharmaceutical manufacturingCountry: GlobalSolution: Business management solutionPartner: SCITechnology: Microsoft Dynamics NAVBenefits: Cost centre management, faster reporting

Teva Neuroscience is the branded products arm of Teva Pharmaceutical, one of the largest generic drug manufacturers in the world, with headquarters

in Israel. Following the success of its branded neurological products such as multiple sclerosis treatment Copaxone, Teva needed a more complete business management solution to meet its increasingly complex reporting, budgeting and forecasting needs, and was rapidly outgrowing its existing SAGE ACCPAC system. Says Jean-Francois Boily, senior manager, finance and information systems, Teva Neuroscience: “Our business is driven by cost centres like R&D and marketing – projects are entrepreneurial, and decisions are made quickly.” The company needed a system that could handle a greater volume of transactions through a short accounting cycle. Another key requirement was a reporting engine that was comprehensive, real time and easy to use. There was also a need to manage multi-company, multi-currency transactions with the capability to interact with and report on complex marketing initiatives.

Teva’s parent company was making Oracle-based accounting software its global standard. However, with the help of its long-time IT partner SCI, the Canadian company made a case for deploying Microsoft Dynamics NAV, because the Microsoft solution met all of the needs of the organisation at a fraction of the cost of Oracle. A Microsoft Certified Dynamics Partner and pharmaceutical industry specialist based in Montreal, SCI advised Teva to deploy Microsoft Dynamics NAV’s general ledger, payroll, HR and expense-tracking modules so that the company could implement a formal budgeting system and manage its resources more efficiently.

Georges Haddad, president and founder of SCI, explains: “We’ve found Microsoft Dynamics NAV to be the right solution in meeting the needs of smaller standalone business units operating within large global pharmaceutical enterprises.”

For Boily, the proposed solution was a clear winner. “As a professional accountant, I want a speedy reporting cycle, precision, facility of forecasting and a familiar, easy-to-use interface,” he says. “Why would I contemplate a massive transition with a large price tag, when I get everything I need out of Microsoft Dynamics NAV?”

SCI customised Microsoft Dynamics NAV with a bridging application between the system’s database

and the reporting interface used by Teva project managers, for easier interpretation of accounting reports. The solution was configured to map between the company’s Canadian and US GATS reporting. The resulting system has allowed Teva to set up a formal budgeting process that enables the accounting team to find out exactly where the various expenses are going, and what projects each cost reconciles with. Microsoft Dynamics NAV also matches budget actuals with forecasting, which helps the company allocate funds more efficiently. Teva can automate

more of its financial information cycles, which makes for speedier reporting.

“Microsoft Dynamics NAV gives us the ability to fine-tune our data to see where money was spent for which tactics,” says Boily. “We’re running our accounting activities with a team of only three people, and given that we’re a publicly traded company and we’ve got massive reporting to do, the efficiency of Microsoft Dynamics NAV is really the greatest benefit for us. The solution has helped us generate US$70 million-plus of revenue with a system that is extremely affordable.”

Teva

“ The solution has helped us generate US$70 million-plus of revenue with a system that is extremely affordable”

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in practice

Industry: Pharmaceutical/Life sciences Country: Canada Solution: CRM solutionPartner: SCITechnology: Microsoft Dynamics CRM, Office 2007Benefits: Flexibility, customisation, business insight

Montreal-based Paladin Labs is one of Canada’s leading specialty pharmaceutical companies. A critical part of the company’s

success and growth is its ability to consistently bring innovative products to the market. The company needed a more flexible customer relationship management (CRM) system that would grow and change with the business. Working under tight migration deadlines, Paladin teamed up with Microsoft technology partner SCI to implement Microsoft Dynamics CRM. The flexible customer relationship management solution is now helping

Paladin realise significant cost savings. Sales staff can pull real-time data from the CRM system to make more informed decisions much more quickly than before, while managers benefit from a more comprehensive, up-to-date view of the business.

To ensure its sales force has access to new information, Paladin needs to update its CRM database each time a product is introduced. But the existing CRM system could not cope with the demands placed on it, says James Anderson, manager, sales and marketing data. “The company is in a state of perpetual change, whether it’s signing new partners or obtaining new products to promote, so providing people with information that’s current is critical,” says Anderson. “However, updating the CRM system with the information our sales people need became very frustrating and time consuming.” Given these challenges and the large volumes of data entering the CRM system, Paladin needed a more scalable solution. An upcoming major sales conference provided the incentive to take action.

After extensive research, Paladin decided to work with Microsoft Certified Partner SCI to implement Microsoft Dynamics CRM. Jose Hildago, director, SCI, explains: “It was essential to implement a CRM solution that was extremely flexible, easy to use and cost-effective.” Microsoft Dynamics CRM provides seamless integration with products in the Microsoft Office system, including Office Outlook messaging and collaboration client and Excel spreadsheet software. This helped reduce learning and data-entry times, allowing the company to implement the solution well within the three-month timeline.

The fully integrated system gives the company the

capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales.

“We’ve eliminated a lot of previous frustration because we now have the power to make changes in the system when users need them,” says Anderson. “Users love the ability to make changes on the fly. We can build customised views or menus and different scenarios on our own as soon as a change occurs. The system’s flexibility goes deeper than just providing us with more access; we now have the tools to ensure that we are able to keep up with our constantly changing business.”

Paladin Labs

“ Microsoft Dynamics CRM provides seamless integration with products in the Microsoft Office system, including Office Outlook messaging and collaboration client and Office Excel spreadsheet software. This helped reduce learning and data-entry times, allowing the company to implement the solution well within the three-month timeline.”

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Industry: Durable consumer goodsCountry: SwedenSolution: AX CommercePartner: MercatoRTechnology: Microsoft Dynamics AX, Microsoft Commerce Server, .NET, BizTalk Server 2009Benefits: Increased sales, reduced administration

One of the fastest growing e-commerce companies in Sweden, Bygghemma provides online and over-the-phone shopping to the DIY

home builder market. In 2009, thanks to the success of the company’s first TV commercial, Bygghemma outgrew the capabilities of its e-commerce platform. The company faced rising customer dissatisfaction due to shipment lag times and product mismatches. A lack of smooth integration between front end and back end meant that countless hours were spent simply receiving and inputting orders. “The site wasn’t performing the way we needed it to and customers would leave after accessing pages that didn’t work,” comments Johan Uddh, chief technology officer, Bygghemma.

Microsoft partners MercatoR Data and Avensia delivered a turnkey overhaul of the company’s e-commerce site and business back end. MercatoR implemented its AX Commerce solution, based entirely on Microsoft Dynamics AX 2009, Microsoft Commerce Server 2009 and the Microsoft .NET Framework. The AX Commerce Server solution has a Web layer coded in ASP.NET MVC, an integrated content management system, and a search and prediction engine that optimises the customer experience. In addition, the back-end administration systems were transitioned to Microsoft Dynamics AX 2009 to allow for near-seamless integration with product and transaction information, and Microsoft BizTalk Server 2009 was implemented to make it easier to exchange data with suppliers. MercatoR also implemented Microsoft Dynamics AX in parallel for Bygghemma’s largest supplier, HAFA Bathroom Group, which manufactures and supplies flat pack bathrooms. Microsoft Dynamics AX facilitates production and distribution within the entire supply chain.

Time to market was crucial, since Bygghemma could not afford further downtime. Both the Commerce Server 2009 and Microsoft Dynamics AX business system were deployed in just three months from order to launch. Based on these improvements, sales grew by 25 per cent after one month, while organic traffic to the site increased by over 50 per cent.

The company now plans to expand into Denmark, Norway and Finland thanks to the enhanced support for multiple languages, currencies and channels in the Microsoft solution. There are also plans to create

new delivery channels, including smart phones and social networks. Because of the integration between servers, staff can now handle more than 150 orders per hour (up from 20 previously). The improved Web site means that 90 per cent of transactions now take place online, reducing the time spent on administration by 70 per cent and on service and support by 60 per cent. Orders are now sent to suppliers using BizTalk Server, further speeding delivery. In addition, each time a DIY homebuilder buys a product, Bygghemma can promote tools and accessories related to it. Microsoft Commerce Server 2009 has also enabled the company to respond much more quickly to changes in supplier pricing.

“All these exciting improvements have only been made possible because of the openness and flexibility of AX Commerce Server,” remarks Uddh. “Each time we embark on a new e-commerce strategy, we know we can handle making those changes in-house in one or two days. We never run into a change or challenge now that is not possible to meet with ease.”

Bygghemma

“ Because of the integration between servers, staff can now handle more than 150 orders per hour (up from 20 previously)”

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Industry: BeverageSolution: Drink-ITPartner: NORRIQTechnology: Microsoft Dynamics NAVBenefits: Easy to adjust to the regional and local differences, better follow-up of the breweries’ KPIs, easy to use and implement.

The Carlsberg Group is primarily concerned with the production, sale and distribution of beer and soft drinks, and is the fourth largest brewery

group in the world. More than 45,000 people work for the Carlsberg Group, and its products are sold in more than 150 markets.

In connection with Carlsberg’s expansion towards the East, Asia is one of Carlsberg’s strategic growth areas; but it soon became clear the company could not use the same IT solution as the other established Carlsberg breweries around the world. For the Asian countries that have emerging markets, a less complex IT solution was needed.

“When the Carlsberg Group decided to expand to markets in Asia we were aware that we required an IT system which could adapt to these new markets,” says Torben Melskens, strategy director, Carlsberg IT. ”We chose Microsoft Dynamics NAV because it has a complexity which suited our needs. The only catch with NAV was that the system was not intended for our industry. Therefore, we had to either develop our own solution or purchase one. Microsoft recommended Drink-IT from NORRIQ, which was a proven IT solution for breweries.”

Carlsberg has put together an implementation team that consists of both internal as well as external consultants and local key users. When the company starts a new brewery it always prepares a business case as the framework for a very thorough matching of expectations. Once it has drawn up the final agreement with the implementation partner, four or five months pass before it goes live. Subsequently, the experts remain in place for a

couple of months until the local company feels comfortable enough to take over the day-to-day running of the new solution. The consultants then move on to the next implementation.

“Five to six months in total is a very quick implementation time, taking all the conditions into account,” adds Melskens. “However, with Microsoft Dynamics NAV and Drink-IT from NORRIQ we have acquired a solution that is both easy to use and implement. The costs are quite reasonable as well. It is also designed to accommodate change, has a flexible front-end and a standardised back-end, and is easy to adjust to regional and local differences.

Melskens explains what advantages Carlsberg has gained from introducing the solution into its breweries: “The new IT solution functions as a backbone for the entire business,” he says. “We have gained complete transparency across functions and a united world view, which provides closer integration between the head office and the breweries. In this way, we can ensure easier benchmarking and a better follow-up of the breweries’ key performance indicators, material requirements planning and quality control. Microsoft Dynamics NAV and Drink-IT have already been successfully implemented in five of our companies in India, Vietnam, Laos and China, and we are working nonstop to get the system implemented in the rest of our Asian breweries in the emerging markets. Drink-IT has been a huge success for Carlsberg.”

Carlsberg

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in practice


Industry: High tech and electrical Country: Switzerland and ChinaSolution: Manufacturing Execution SystemPartner: Noser EngineeringTechnology: Windows Services, .NET, Windows Presentation Foundation, Windows Communication Foundation, SQL Server, SOAPBenefits: Supply chain integration from order to delivery, real-time analytics from production line driving transparency, traceability, quality, productivity agility and price-performance, secured production assets

Daetwyler Cables is a division of the Daetwyler Group, founded in Switzerland and active in over 80 countries, with 4,500 employees, generating

approximately €800 million in annual global sales revenue.“Working together with Noser Engineering was

smooth and uncomplicated as they rapidly understood our business processes and then developed a manufacturing execution system (MES) which brings us real value add, while optimising our daily manufacturing activities,” says Hubert Lussmann, technical manager, harnessing, Daetwyler Cables.

Central to Daetwyler Cables’ value proposition is its ability to rapidly deliver exactly what its customers require, across the globe, at the best possible price-performance. This requires an agile, high-performance manufacturing environment.

Noser began with a series of robust business conversations with the Daetwyler Cables’ team about their supply chain utilising a ‘point system’ to identify high-performing or under-performing hotspots. Noser further explored what needed to be anticipated in the future to provide an adaptive, intelligent manufacturing process. After assessing business processes, existing structures, and future requirements, Noser developed an MES strategy to fully integrate the existing enterprise resource planning (ERP) system while replacing the existing manufacturing control system.

A business-to-business client interface enables orders via electronic data interchange files to be automatically processed to the ERP system, providing global teams with a transparent overview of the manufacturing process at any point along the supply chain. A phased renewal of Daetwyler Cables’ manufacturing units with integration of MES clients and services along the production line increased uptime while providing protection of production assets.

The B2B and MES services were implemented with Windows Services in C# with .NET 3.5. The client graphical user interfaces were developed with Windows Presentation Foundation and communicate via Windows Communication Foundation with the Web service. The production lines utilise a SQL Server data bank for back up and production data and the individual production units on the line are connected with component object model interoperability. A proprietary .NET library from the original ERP system was integrated to provide procurement

classifications to the ERP Web service.With extensive experience in global MES

strategies and solutions, Noser Engineering supported Daetwyler Cables to determine the best approach to MES integration while delivering immediate and continuous long-term benefits. The system delivered a move closer to the customer through strategic B2B and MES, optimised existing ERP and MES investments making for a more adaptive, cost-effective, manufacturing environment. It also maximised the initial ERP

investment by integrating it to the production line, secured production assets, and provided operators with an easy to use interface and increased uptime. Manufacturing cost calculation processes were optimised with real-time analytics to support decision-making. The MES also delivers quality data to enhance traceability required by international standards – thus driving continuous improvement and innovation across research and development and production workflows.

Daetwyler Cables

“ Working together with Noser Engineering was smooth and uncomplicated as they rapidly understood our business processes”

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In the mid-1990s, global design, engineering and management consultancy company WSP developed a process-oriented system based on the company’s

work with quality and environmental management under the ISO 9001 and ISO 14001 certifications. “It worked well, but it was constructed with the contemporary tools and standards of that day and age,” says Per Linder, IT director at WSP Group. “Basically, it was written on paper with descriptive procedures for each step of the process.”

Three years ago, WSP reviewed the existing system to assess how well it was working. The company concluded that, although the system had served the organisation well, it needed to be refurbished. “We began by reviewing what we wanted in the actual process,” says Per Forsmark, who is responsible for quality and environmental systems at WSP. “We have a main process for all missions and we have identified a number of mission types. The main process is the same and we can add different things to different types of missions, such as railroads or building constructions, for example. We have now identified some 70 different mission types that modify and add procedures and tools to the basic process.”

When the initial study was completed, WSP began reviewing various options and platform providers. The company chose to implement Microsoft SharePoint 2010 and Office 2010, and hired specialist service supplier Precio to build the required solution. The new system is in development and final delivery is expected in September 2010.

The system consists of three modules, says Mikael Johannesson, solution architect at Precio. “The first module is the process support, where users find the templates, tools and routines they will need for each mission. The mission management module, which is the second part, then creates the task automatically. The task is then coupled to the assignment process for a specific mission. This section also has support for document management, which consists of a combination of a SharePoint database of Office documents and local file servers for larger files, such as computer-aided design files. Finally, there is a module that allows the user to give feedback, such as suggestions for changes in processes or procedures. In this way, WSP has the potential to capture this type of information in a unified way.”

The company was pleased to be able to upgrade directly from Office 2003 to Office 2010, says Precio business manager Bjorn Bemgård. “In Office 2010, we have added functionality for managing Office templates. A neat feature, for example, is that personalised information is filled in automatically for a specific mission.” During the fourth quarter of 2010, implementation of the new platform will take place gradually, continuing during the first half of 2011 until everybody is working with the same process model in the projects. “We hope to be more efficient and increase quality,” says Linder. “Basically, it is all about affordable quality for the customer.”

WSP

Industry: Engineering design and consultancyCountry: GlobalSolution: Process-oriented management systemPartner: PrecioTechnology: Microsoft SharePoint 2010 and Office 2010Benefits: Improved efficiency, unified information

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in practice


Industry: Food and beverageCountry: NorwaySolution: Business intelligence, budgeting and financial planningPartner: ProfitbaseTechnology: Windows Server, SQL ServerBenefits: Performance visibility, improved productivity

HOFF is one of the largest potato processors in Norway, handling about one third of the country’s production. HOFF delivers potato

products under its brand name to grocery stores, caterers and wholesalers throughout Norway. The company has approximately 230 employees and reported revenue of NOK488 million (US$65 million) in 2008.

For more than 25 years, workers at HOFF had been entering information for key performance indicators (KPIs) into spreadsheets. HOFF management had a company goal of achieving 85 per cent overall equipment effectiveness with the aim of moving above the industry average (82 per cent) and eventually into best-in-class (91 per cent). This was an aggressive objective, so HOFF needed to reduce all forms of waste, change its production processes and find a way to measure progress.

The company devised a programme, the HOFF Production System, which aimed to involve all employees in the process of continuous improvement, and to capture good metrics to immediately show the effects of any changes. In order to achieve these goals, HOFF needed to be able to measure and analyse how its machines and plants were running and, as new processes and procedures were instituted, to immediately see the impact.

HOFF selected Profitbase and Microsoft for its business intelligence, budgeting and financial planning system. The system comprises Profitbase Studio for development and administration of the data warehouse, Profitbase WebPlan for operational budgeting and Profitbase SIM for financial planning. Completed in November 2008, the system is totally integrated and built on Microsoft technology that includes Windows Server and SQL Server. The system extracts data from the existing business and production systems and delivers metrics to management on finance, sales, human resources, inventory and production.

Less time is now spent on data capture and reporting and the quality of the data is superior to that captured by the previous system. This means that management trusts the figures and is confident in using the reports to make decisions. Reports have KPIs for the company, for each product and for the various departments, so it is easy to identify where the problems are. The results are

not visible only to management – everyone in the plant has complete and up-to-date visibility of how their department is performing through HOFF’s Rally Report, which displays results on large monitors throughout the plant.

Since the implementation of the HOFF Production System, of which the Profitbase solution is a key element, productivity has continually improved quarter on quarter. Higher productivity means doing more with less and that means more profits are going directly to the bottom line. As a result, HOFF is well on its way to achieving its goal of being a world-class manufacturing enterprise.

“The Rally Report contributes to better awareness for workers around results and each department’s contribution to the results,” says Kay Kristiansen, CIO, HOFF Norway. “Management can also see how new processes and procedures are working and track trends in each department. We are able to do this because of the information quality and level of detail we get from the Profitbase system.”

HOFF

“ The Rally Report contributes to better awareness for workers around results and each department’s contribution to the results”

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in practice


Industry: Metals and miningCountry: USASolution: Budget managementPartner: PROPHIXTechnology: SQL ServerBenefits: Cost and time savings, automated systems, scalability, data integrity

East Jordan Iron Works (EJIW) is a leading American manufacturer of construction castings, fire hydrants and tree grates. The company is

located in East Jordan, Michigan, where the foundry has been operating since the late 1800s. EJIW has 21 stocking branch locations and two distribution centres throughout the US and Canada. The company also has four other foundries located in Oklahoma, France, Ireland and China.

Like many other companies, EJIW used Microsoft Excel for budgeting tasks but began to experience challenges as the company grew. A major challenge for Joe Spyhalski, manager of costs and budgets at EJIW, was the consolidation of multiple spreadsheets. “We had ten managers controlling their own Excel budget spreadsheets, so it was a mess trying to aggregate all the data,” says Spyhalski. “It was a clerical nightmare and it was really difficult to make any changes.”

EJIW investigated several different software vendors and found PROPHIX to be the ideal solution. “Right from the start, it was the cost of the solution that really intrigued us,” adds Spyhalski. “PROPHIX was very competitive and met our requirements for automated imports, custom report formatting, e-mail report distribution, and drill through to source data in our AS/400 legacy system. PROPHIX offered the most benefits and an all-in-one solution that could expand to further uses in the future.” Built on industry-standard Microsoft SQL Server technology, PROPHIX offers an open architecture that simplifies the integration and data aggregation within its existing infrastructure. In addition, Microsoft Analysis Services, a leader in online analytical processing database services, provides an ideal foundation for powerful multi-dimensional analysis of data, such as drill through to underlying data, slicing

and dicing, multiple dimension hierarchies and trend analysis.

Some of the benefits that EJIW has experienced include data integrity, effortless change requests and time savings. The company can also leverage its legacy data due to PROPHIX’s integration capabilities. EJIW is a growing company, so the ability to add new sales yards or manufacturing centres by simply dragging and dropping in different branches has been beneficial. “It is a huge time saver, especially because rollup structures are automatically updated without having to change any formulas,” says Spyhalski. “We are still in a growth mode and it makes it a lot easier for all of us.”

PROPHIX was initially implemented for the financial portion of the company, but over time, EJIW has expanded its use to include multiple aspects of the organisation. “We now have several models: multi-dimensional sales model, inventory model, labour hours model, and raw materials model,” explains Spyhalski. “We get all our latest raw material purchases and we calculate a weighted average cost of all the materials for the month. We then take those numbers to feed into our manufacturing system for our standard costs. PROPHIX has been great for us because, in addition to the finance model, we have all these other types of models we’re using on a daily basis, which help us truly understand our business.” In the future, EJIW plans to implement PROPHIX at other locations.

East Jordan Iron Works

“ PROPHIX was very competitive and met our requirements for automated imports, custom report formatting and e-mail report distribution”

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in practice


Leading German manufacturer Dragenopharm began its search for a new enterprise resource planning (ERP) system in 2003. A careful decision

process led to the selection of a vertical industry solution from scarabaeusTEC.

Implementation of the solution began in 2005 and took exactly seven months for all four of Dragenopharm’s sites. This also included the complete good manufacturing practice (GMP) validation of the system at all sites. During the implementation, a team of more than 30 people from Dragenopharm and scarabaeusTEC identified more than 150 specific requirements, which were documented during consolidation workshops. All these requirements have since been met by scarabaeusTEC. The flexibility of the solution proved to be a significant cost saver when updates and upgrades became necessary.

The solution is completely based on Microsoft technology. It runs on Windows Servers with SQL Server as its back end and Windows XP or higher.

The core application, scarabPLUS, is integrated with Microsoft Office, using Microsoft Access for visualising data and presenting reports, and can be customised according to the needs of end-users and pharmaceutical requirements. The middle tier has a business logic layer that runs on SQL Server, using stored procedures, functions and triggers for optimal performance. The data and database also run on SQL Server.

In addition to handling material management, purchasing, sales, logistics and production, the solution contains fully integrated quality control modules to organise the laboratory information management

system. In addition, scarabPHARAO handles document management and archiving. Searching for documents and indexing new documents in the electronic document store is always possible based on the consolidated data from the ERP system. With respect to GMP requirements, this solution allows Dragenopharm to track every version of every printed document, even down to a single printed label from goods entry of base material to distribution of the final packages.

As a vertical solution for pharmaceutical production, scarabPLUS includes complete batch recording and batch tracking by design. A computer-controlled weighing-system is also integrated for drug safety and pharmacovigilance.

In 2008 Dragenopharm merged with Swiss Caps Holding, a Swiss contract manufacturer for pharmaceuticals, food supplements and health care products. Today all sites and units of Dragenopharm are connected to the main system. This ensures an integrated workflow system without gaps.

“scarabPLUS has been our preferred ERP system since its successful implementation in 2005,” said Heiko Bjarsch, managing director, technical operations at Dragenopharm. “ We are still running it with perfect satisfaction. Our decision to select scarabaeusTEC has provided us with sustained success.”

Dragenopharm

Industry: PharmaceuticalCountry: GermanySolution: Enterprise resource planningPartner: scarabaeusTECTechnology: scarabPLUS, scarabPHARAO, Windows, SQL Server, Office, Visual BasicBenefits: Compliant with FDA manufacturing guidelines, fully validated, enables business growth, decreased costs, increase in turnover

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in practice


Industry: Power engineeringCountry: Russia Solution: PLM systemPartner: Siemens PLM Software Technology: NX, TeamcenterBenefits: Improved product quality, reduced costs in prototype production and testing, integrated information environment

T he Energomash Group unites several enterprises and engineering centres and is one of Russia’s largest power engineering companies. Its

operations cover design, construction and installation of gas turbine generator units for heat stations, and its product line includes electrical equipment, oil and gas-related technology, metallurgy, heavy engineering and transportation equipment, as well as electric power and heat generation.

When Energomash first began establishing its engineering centres, it started looking for a product lifecycle management (PLM) system. The company had numerous requirements, including the need for tight synchronisation between the CAD and data systems to create a unified digital platform, real-time product data exchange between the corporation’s divisions and the ability to extend the functionality of the systems. Energomash’s management also wanted a system that would support concurrent multi-user assembly editing and minimise design and production planning costs by replacing time-consuming manual workflows with automated ones. A PLM market analysis led to Energomash selecting Siemens PLM Software technology – Teamcenter for digital lifecycle management and NX for digital product development.

The deployment began at Energomash’s St Petersburg Engineering Center while the GTTETs 009 low-power heat and power station was being designed. By developing a standard digital mock-up of the gas turbine engine, the team working on the power station was able to better manage the project at each individual stage. Energomash also reported much improved product quality alongside reduced costs in prototype production and testing.

A number of other projects were successfully deployed using NX and Teamcenter, leading to Energomash making the decision to set a company standard for complex product design. NX was configured to meet the construction industry’s requirements related to metallic structures design and documentation layout, and in-house, best-practice design techniques were developed for standard electric units, including design automation using a reference library and model prototypes. Now all production planning processes are supported by downloading the

geometric parameters of an NX model into a corresponding Teamcenter entity.

Corporate-wide information (Teamcenter) and design (NX) systems enable Energomash to perform the complete array of product lifecycle activities within an integrated information environment. These include client database management, in-house order creation, basic product structure development by the design and production planning departments, and paper design documentation generation from the digital product structure and 3D models. The technologies make extensive use of Siemens PLM’s global alliance with Microsoft – both are tightly integrated with Windows and Office – providing users with a familiar interface to work within.

Energomash also created a reference library of materials, standard and original equipment manufacturer parts and units, as well as tooling to serve as a primary reference resource. To maintain data integrity and to avoid duplication, the library supports special entity naming rules. There are duplication removal and publishing procedures for new entities with multi-site collaboration.

The deployment of Teamcenter and NX has resulted in highly coordinated activities across geographically distributed engineering centres. According to its management, the Siemens solution provides an integrated information environment that enables managing the entire product lifecycle.

Energomash Group

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in practice


Industry: High tech and electrical Country: UKSolution: Enterprise resource planningPartner: Softlink SolutionsTechnology: SQL Server, .NET Framework, Windows Server, Exchange ServerBenefits: Greater flexibility, improved cash flow, quicker lead time

Speedboard Assembly Services offers an entire range of contract manufacturing and electronic manufacturing services from its ISO

9001:2008-approved facility in Windsor, the UK. It was formed in 2003 following a management buy-out of Speedboard by Richard Watson and Neil Owen.

The company’s fully bespoke service is designed to provide clients with a range of design services (printed circuit board, design for manufacturability and design for testability), procurement services, assembly (surface mount devices, mixed technology, conventional and final/box build), programming, Kanban stock holding, dispatch/logistics, order fulfilment and full after-sales service.

“Speedboard has been using Softlink Solutions enterprise resource planning (ERP) system for about 30 years,” says Owen, managing director, Speedboard Assembly Solutions. “This was before my time with the company. In my experience however, the software, because it is tailored to our specific needs, has fitted in with our own procedures so we’ve not had to adapt to an off-the-shelf product.”

As contract electronics manufacturers, it is vital that Speedboard always has sufficient components available to meet quick lead times for its clients. However, the administrative costs incurred in maintaining sufficient stock levels are high in comparison to the low value of the component parts.

“The main problem was ensuring we always had a good stock level of each component so when a client wanted something made, we had the parts available,” says Owen. “However keeping vast quantities of stock on hand was not good for cash flow so we needed a solution.”

Although there are plenty of consignment stock control systems on the market, Speedboard didn’t want to be in the position of trying to run two systems that didn’t integrate seamlessly with each other.

“That’s when we approached Softlink Solutions,” explains Owen. “They quickly returned to us with the perfect solution. They designed and developed a consignment stock control system that integrated into their existing ERP system. Now we always have stock available and our administrative costs have dramatically been cut.”

“We are also very excited that Softlink Solutions has renewed the life of the ERP system to run on Microsoft

SQL Server under a .NET Framework, which we will be moving to in the future,” adds Owen. “They have also moved us onto a reliable and stable environment utilising Windows Server and implementing Microsoft Exchange for our emails. Not only has this extended the life of our software system seamlessly, it has also improved integration with our partners and suppliers.”

Using the Softlink Solutions ERP system, Speedboard enjoys greater flexibility from a system that is tailored to its exact requirements and with the reassurance of product longevity by future versions being based on SQL Server and the .NET Framework.

“Softlink Solutions ERP system has enabled us to move with the times without having to get to grips with new systems and procedures,” says Owen. “The new stock consignment system has not only improved our cash flow, it has also enabled us to meet quick lead times adding greater value to our own client relationships.”

Speedboard Assembly Services

“ Softlink Solutions ERP system has enabled us to move with the times without having to get to grips with new systems and procedures”

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in practice


Industry: Oil and gasCountry: GlobalSolution: Information management: process support, project collaboration, document control, document managementPartner: Software Innovation Technology: ProArc, Microsoft SharePoint, Office, Outlook, SQL ServerBenefits: Better collaboration, greater efficiency, improved visibility

Global enterprise Siemens is a major player in the oil and gas sector. For the past ten years Siemens has relied on ProArc from technology

provider Software Innovation to better manage information, leading to more timely deliveries, risk reduction and therefore better project control.

“In order to be a successful supplier in this industry, it is essential to have good document and correspondence management systems,” says Siemens’ project manager, Magnus Wessel-Aas. “In our projects, aspects of the engineering work are performed by sub-contractors. Our main task is to integrate every element into a comprehensive system. These need to be documented according to various requirements, such as Norwegian and American certification requirements.”

ProArc provides complete management of documents and correspondence, while meeting strict requirements for documentation and security. The ProArc Planning Module also allows Siemens to be in control of the progress of projects.

Wessel-Aas continues: “We have used ProArc for ten years. It gives us a central and secure repository where we can easily manage the increasing volume of letters, e-mails, drawings, manuals, procedures and correspondence. With a complete history of all the documents, the fully traceable system allows for increased accountability. We can, for example, trace the revision history of drawings. Should there be any form of dispute with other parties involved in a project, we can check the history to confirm what was agreed, what documents were sent and when.”

ProArc is also an important contractual support tool. “The majority of our projects are international, complex and extremely difficult to implement,” says Wessel-Aas. “Historically, traceability is absolutely essential, especially in the latter phases of a project when there is often increased time pressure and risk of ambiguities and misunderstandings.”

ProArc is also used to help Siemens to achieve the desired levels of quality and efficiency it is renowned for. “It is particularly needed in our projects in Asia, where local collaborators are less likely to have their own robust document management systems,” explains Wessel-Aas. “Our projects each have two separate repositories – one for editable documents and one for those documents that must remain unedited. In addition to these, we have a customer portal through which

selected documents in ProArc can be made available to the customer. This is of course based on strict access rules.”

In addition to a system for managing documents and correspondence, Siemens needed an efficient way of gaining an overview of the progress of projects. To meet this need, it is using the ProArc Planning module.

“This is extremely successful and we can see that this application gives us significant efficiency gains,” says Wessel-Aas. “At the point of supplying project documents to customers, we need to know exactly what their status is and be able to see what stage the documents supplied under the contract are at. ProArc Planning helps us with this. We can define delivery dates and milestones for each document – for example when it needs to be delivered internally and externally. We can also run reports for someone working with a specific subsystem. This means that we can see how much progress we have made, detect any delays and focus on them, and allocate key people where needed.”

Siemens“ ProArc provides complete management of documents and correspondence, and meets strict security requirements”

74

in practice

Based in Minnesota, CES Group manages a network of heating, ventilation, and air-conditioning equipment manufacturers. Venmar

CES, which specialises in both engineer-to-order and configure-to-order energy recovery ventilation solutions, maintains two locations, which both used different production systems. Each organisation had developed its own supporting line-of-business and database applications and maintained separate accounting and production databases. The use of non-integrated systems lengthened the time needed to complete basic tasks. The absence of a single, centralised repository for sales, accounting, and inventory data hampered visibility into operations and made reporting extremely difficult and time consuming.

Venmar CES engaged Microsoft Gold Certified Partner To-Increase for help in deploying Industrial Equipment Manufacturing (IEM) for Microsoft Dynamics AX alongside the To-Increase e-Con Sales and Product Configurator, a Certified for Microsoft Dynamics solution. In addition to meeting a significant portion of our requirements out of the box, we liked the fact that Microsoft worked closely with independent software vendors to layer additional, industry-specific capabilities on top of the core functionality of Microsoft Dynamics AX,” says John Clayton, project manager for CES Group.

CES Group now expects to significantly reduce overhead and IT maintenance costs while maximising its competitive advantage through co-ordinated transaction processing and improved data analysis. “By running a single, real-time transaction-processing system across our locations, we can synchronise our purchasing and manufacturing operations so that we can quickly route materials to where they need to be to get orders completed in less time,” says Clayton,.

Venmar CES has streamlined its order-to-cash cycle, boosting the efficiency of order and production sub processes by up to 85 per cent. By managing all purchase orders, invoices, and payments to suppliers in a single system, Venmar CES can better track total procurement costs. Moreover, synchronising the procurement function for its two locations has enabled the company to standardise its contract-purchasing process. “The ability to access all our data in Dynamics AX has enabled us to make continuous improvements

in supply chain and inventory management,” says Wade Tkachuk, operations manager at Venmar CES. “We can now align production more closely with demand so we can scale more efficiently.”

Venmar CES has also been able to optimise its order-to-cash cycle. By using the To-Increase e-Con Sales and Product Configurator alongside Dynamics AX, the company can create bills of materials and routes with greater accuracy and speed. “With the e-Con tool, we can get quotes, orders, and bills of materials into the system in less time so jobs get to the production floor faster,” says Tkachuk. “With the production information linked with financials and inventory in Dynamics AX, we can easily track shipments and invoices against orders to speed up payment cycles and improve our cash position.”

By capitalising on easy-to-use and flexible reporting tools from IEM, Venmar CES has better visibility into every aspect of its business, which helps managers boost efficiency and reduce cost. “In our previous manufacturing system, producing sales backlog reports took up to two days. With Dynamics AX, we can create a much more detailed report in minutes,” Tkachuk explains. “We can use the lead-time visibility to scale our production capacity up or down.”


CES Group

Industry: Heating and ventilation Country: Global Solution: ERP System Partner/ISV: To-IncreaseTechnology: Industrial Equipment Manufacturing, Microsoft Dynamics AX, To-Increase e-Con Sales, Product ConfiguratorBenefits: Enhanced supply chain control, increased order-processing efficiency by 85 per cent, consolidated, on-demand reporting

76

in practice


Industry: ChemicalsCountry: GermanySolution: Enterprise resource planningPartner: YAVEONTechnology: Microsoft Dynamics NAVBenefits: Fast ERP implementation, transparent processes

Following the bankruptcy proceedings of its American parent company, German pigment producer crenox needed to replace its enterprise

resource planning (ERP) system at short notice. YAVEON stepped in to implement Microsoft Dynamics NAV for 40 users with the YAVEON ProBatch chemical industry solution.

crenox has been producing the white pigment titanium dioxide at its Uerdingen plant since 1957. With an annual production volume of 107,000 tons, crenox Uerdingen is now one of the largest plants of its kind. In March 2009, the Krefeld-headquartered subsidiary with more than 500 employees was forced to follow in the footsteps of its US parent company Tronox and file for bankruptcy. The receiver, Eberhard Stock, regarded this as an excellent opportunity to secure the long-term future of the site by means of restructuring. He appointed Stefan Schaap from ad tempus consulting as interim manager for this process.

After disengaging from the parent company, crenox had to restructure its entire operation, including its business software. “Continuing to operate with the existing, proprietary ERP solution would not have made financial sense and would have hindered the sale of the site,” explains Schaap. For this reason, a new ERP system needed to be operational in all departments by 3 August 2009.

“We looked into three different providers,” says head of IT at crenox, Björn Krause. “What particularly impressed us about YAVEON was its industrial expertise and stringent implementation concept.” The project finally got underway at the end of May, leaving just nine

weeks for all project phases to be implemented, from the initial analysis to actually going live. “Even when time is of the essence, it is of paramount importance that all phases of the project are performed faultlessly, otherwise the problems experienced during live operation become severe,” comments Michael Dierdorf, project manager at YAVEON.

At the same time, Schaap ensured that his team adjusted to the standard processes of Microsoft Dynamics NAV and the YAVEON ProBatch industry solution. General ledger, purchases, sales, asset accounting, inventory/warehouse management, manufacturing, quality assurance, controlling and customer relationship management have now been mapped in the system for 40 concurrent users.

A further challenge lay in connecting the production control and maintenance systems. In order for crenox to be able to work independently and to reproduce and test the entire 2009 fiscal year in Microsoft Dynamics NAV, it was essential that YAVEON transfer 220,000 general ledger entries and more than 12,000 fixed asset ledger entries into the new system. Thanks to YAVEON ProE-SCM, interfaces could be created very quickly.

“We wouldn’t have been able to convert the ERP system had it not been for the excellent work of project manager Michael Dierdorf from YAVEON,” says Schaap. crenox is now prepared for all eventualities, as figures and processes are transparent and the entire optimisation can be driven from a central location.

crenox


direCtOrY

80

solutions index

There are two indexes, followed by an A to Z listing of

companies that provide technology solutions.

First is an index of industry sectors, for example food and

beverage, metals and mining, and listed within each sector are

the solution providers that have industry-specific expertise.

Using this index you can start with your industry to seek out a

technology partner.

Second is the solutions focus, an index of technology solutions

that partners offer. Review this index to find a list of partners

who are active in a particular technology, such as application

development or business intelligence.

The A to Z of companies contains information about solution

providers, including contact details and a company profile.

Please bear in mind that this directory is based on

information supplied by the solution providers themselves.

Our intention is to equip you with a resource for easy access

to contact information and corporate descriptions in the

process of selecting a partner, rather than a recommendation.

Details change and we apologise if any of the information

in this directory is out of date or inaccurate by the time you

read it.

Please visit www.onwindows.com for live listings and the latest

news and research from hundreds of our partners. In our online

Partner Directory you will find the most comprehensive, up-to-

date catalogue of Microsoft partners and coverage of their key

announcements.


InDUSTRy SecTOR

Aerospace and defenceabtisAgility Business SolutionsAssistance SoftwareATS InternationalAvanadeBSUcadac Organicecapscancellentcheops technologycincomcrown computingDassault SystèmesDAXeAMDekkerDemand Solutions europeDerdackDescartesDigipede Technologiese2e ProjectsecXeDUTIepicorForm IT SolutionsGe Intelligent Platforms

Go Virtual nordicGruppo ecobyte Technology – IstanteIn2grate Business SolutionsInfomanintellecomIntersoft Management SystemsKerberosMaximaMcLaren SoftwarencIMOlivia SistemasPDM TechnologyPreactor InternationalPrecio SystemutvecklingPredisysProfitbaseProgram FrameworkPROPHIX SoftwarePTcReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSimpson Associates Information

ServicesSkillteamSoftware InnovationSword AchieverSyncronologyTHOLD-ITTPG The Project GroupVision IT - VDS computingZylog Systems

Automotive and industrialA.n.e.ABHabtisAgility Business SolutionsAIVeBSAnnataArquiconsultascention information managementATS InternationalAvanadeBSUcapscancellentcheops technologycincom

Welcome to the directory section of the Prime Partner Guide 2010/2011.

DIRecTORy

81

cnD Schugcolumbus ITcOMPUTenZ eDV-LösungenconplementcOPA-DATAcrowe Horwathcrown computingDassault SystèmesDAXeAMDelaware consultingDemand Solutions europeDerdackDescartesDigipede Technologiese2e ProjectsecOnneXecXedan IntegratoreDUTIepicorForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsInfomanintellecomIntersoft Management SystemsIntiro DevelopmentInvensys Operations ManagementIOKKerberosKeyteamKPIT cummins InfosystemsMaison consulting & SolutionMaximaMBS-Modern Business SystemsMercator ImproveMPS & AffärssystemnAVAX Group

ncIMnORRIQ BelgiumOffimacOlivia SistemasORBISPDM TechnologyPlatani nederlandPreactor InternationalPrecio SystemutvecklingPrediktorPredisysProfitbaseProgram FrameworkPROPHIX SoftwarePTcQuriusReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSimpson Associates Information ServicesSkillSkillteamSoftlink SolutionsSoftware InnovationSword AchieverSyncronologyTHOLD-ITTo-IncreaseTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

ChemicalsabtisAgility Business SolutionsAIVeBSArquiconsultascention information managementAspen TechnologyATS InternationalAvanadeBSUcadac Organice

capscancellentcheops technologycolumbus ITcrowe Horwathcrown computingDassault SystèmesDAXeAMDelaware consultingDemand Solutions europeDerdackDescartese2e ProjectsecXedan IntegratoreDUTIepicorForm IT SolutionsGABGcGGe Intelligent PlatformsGeisler DatensystemeGMcSGruppo ecobyte Technology – IstanteI.B.I.S.IcT SpiritInfomanIntersoft Management SystemsIntiro DevelopmentInvensys Operations ManagementIOKKerberosMaison consulting & SolutionMaximaMBS-Modern Business SystemsMcLaren SoftwareMercator ImproveMindSetnAVAX GroupncIMnORRIQ BelgiumOffimacOlivia SistemasPlatani nederlandPreactor InternationalPrecio Systemutveckling

InDUSTRy SecTOR

82

solutions index


PredisysPrime VisionProfitbasePROPHIX SoftwareQuriusReal consulting Integration and Operationruntime softwarescarabaeusTecSiemensSiemens PLM SoftwareSimpson Associates Information ServicesSkillSkillteamSoftware InnovationSword AchieverTPG The Project GroupVision IT - VDS computingyaveonZylog Systems

Consumer goods4DynamicsA.n.e.ABHabtisAcT SolutionsAgility Business SolutionsAIVeBSArquiconsultascention information managementATS InternationalAvanadeBSUcapscancheops technologycolumbus ITcrown computingDassault SystèmesDemand Solutions europeDerdackDescartese2e ProjectsecOnneXecXeDUTI

epicorForm IT SolutionsGABGcGGe Intelligent PlatformsGruppo ecobyte Technology – IstanteI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigointellecomIntersoft Management SystemsIntiro DevelopmentInvensys Operations ManagementIOKitnetxKerberosKeyteamKPIT cummins InfosystemsMaximaMBS-Modern Business SystemsMercator ImproveMindSetMPS & AffärssystemnAVAX GroupncIMnORRIQ BelgiumORBISPlatani nederlandPreactor InternationalPredisysPrime VisionProfitbasePROPHIX SoftwarePTcQuriusReal consulting Integration and Operationruntime softwareScISiemensSiemens PLM SoftwareSimpson Associates Information ServicesSkillSkillteam

Softlink SolutionsSprinx SystemsSword AchieverSyncronologyTHOLD-ITTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

Food and beverageABHabtisAdifoAIVeBSArquiconsultascention information managementAssistance SoftwareATS InternationalAvanadeBSUcadac Organicecapscancheops technologycolumbus ITcOPA-DATAcrowe Horwathcrown computingDassault SystèmesDAXeAMDelaware consultingDemand Solutions europeDerdackDescartese2e ProjectsecOnneXecXedan IntegratoreDUTIepicorForm IT SolutionsGcGGe Intelligent PlatformsGeisler DatensystemeGMcSGruppo ecobyte Technology – Istante

83

I.B.I.S.In2grate Business SolutionsIndigoIntersoft Management SystemsInvensys Operations ManagementIOKKerberosKeyteamKPIT cummins InfosystemsMaison consulting & SolutionMaximaMBS-Modern Business SystemsMercator ImproveMindSetnAVAX GroupnORRIQ BelgiumOlivia SistemasORBISPlatani nederlandPreactor InternationalPrecio SystemutvecklingPrediktorPredisysPrime VisionProfitbasePROPHIX SoftwareQuriusReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSimpson Associates Information ServicesSkillSkillteamSprinx SystemsSword AchieverSyncronologyTPG The Project GroupVision IT - VDS computingyaveonZylog Systems

High tech and electrical4Dynamicsabtis

AcT SolutionsAgility Business SolutionsAIVeBSArquiconsultascention information managementATS InternationalAvanadeBSUcapscancellentcheops technologycincomcnD Schugcolumbus ITconplementcrown computingDassault SystèmesDemand Solutions europeDerdackDescartesDigipede Technologiese2e ProjectsecOnneXecXedan IntegratoreDUTIepicorePocket SolutionsForm IT SolutionsFujitsu Technology SolutionsGABGcGGe Intelligent PlatformsGeisler DatensystemeGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigoInfomanintellecomIntersoft Management SystemsitnetxKerberos

KeyteamKPIT cummins InfosystemsMaximaMBS-Modern Business SystemsMPS & AffärssystemnAVAX GroupnavicomncIMnORRIQ BelgiumOffimacORBISPDM TechnologyPlatani nederlandPreactor InternationalPrecio SystemutvecklingPrediktorPredisysPrime VisionProfitbasePROPHIX SoftwarePTcQuriusReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSkillSoftlink SolutionsSoftware InnovationSword AchieverSyncronologyTHOLD-ITTo-IncreaseTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

Life sciencesA.n.e.abtisArquiconsultATS InternationalAvanadeBSUcapscan

InDUSTRy SecTOR

84

solutions index


cheops technologycnD Schugconplementcrown computingDAXeAMDemand Solutions europeDerdackDescartesDigipede Technologiese2e ProjectsecXeDUTIepicorForm IT SolutionsGABGe Intelligent PlatformsGo Virtual nordicGruppo ecobyte Technology – IstanteI.B.I.S.In2grate Business SolutionsInfomanIntersoft Management SystemsInvensys Operations ManagementitnetxKerberosMaison consulting & SolutionMaximaMcLaren SoftwarenAVAX GroupnavicomnORRIQ BelgiumPreactor InternationalPrecio SystemutvecklingPredisysPrime VisionProfitbasePROPHIX SoftwarePTcQuriusReal consulting Integration and Operationruntime softwarescarabaeusTecScISiemensSiemens PLM Software

SkillteamSouthworksSword AchieverSyncronologyTHOLD-ITTPG The Project GroupyaveonZylog Systems

Metals and miningA.n.e.abtisAcT SolutionsAgility Business SolutionsAIVeBSAspen TechnologyATS InternationalAvanadeBSUcadac Organicecapscancheops technologycrowe Horwathcrown computingDassault SystèmesDAXeAMDemand Solutions europeDerdackDescartese2e ProjectsecXeDUTIepicorForm IT SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGo Virtual nordicGruppo ecobyte Technology – IstanteI.B.I.S.IndigoInfomanintellecomIntersoft Management SystemsInvensys Operations ManagementKerberos

MaximaMcLaren SoftwarenAVAX GroupnavicomncIMnORRIQ BelgiumOffimacOlivia SistemasPreactor InternationalPrecio SystemutvecklingPredisysProfitbasePROPHIX SoftwarePTcReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSimpson Associates Information ServicesSkillSoftware InnovationSword AchieverTHOLD-ITTo-IncreaseTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

Oil and gasabtisArquiconsultAspen TechnologyATS InternationalAvanadeBSUcadac Organicecapscancellentcheops technologycomputers & communication Technologycrown computingDassault SystèmesDAXeAM

85

DekkerDemand Solutions europeDerdackDescartesDigipede Technologiese2e ProjectsecXeDUTIepicorePocket SolutionsForm IT SolutionsGe Intelligent PlatformsGMcSGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigoIntersoft Management SystemsIntiro DevelopmentInvensys Operations ManagementKerberosMaison consulting & SolutionMaximaMcLaren SoftwareMindSetnAVAX GroupnavicomncIMnORRIQ BelgiumPDM TechnologyPreactor InternationalPrediktorPredisysProfitbaseProgram FrameworkPROPHIX SoftwarePTcReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSoftware Innovation

Sword AchieverTo-IncreaseTPG The Project Group

Pulp, paper and woodABHabtisAgility Business SolutionsArquiconsultAspen TechnologyATS InternationalAvanadeBSUcadac Organicecapscancellentcheops technologycrown computingDassault SystèmesDAXeAMDemand Solutions europeDerdackDescartese2e ProjectsecXeDUTIepicorForm IT SolutionsGABGe Intelligent PlatformsGruppo ecobyte Technology – IstanteI.B.I.S.Intersoft Management SystemsInvensys Operations ManagementKerberosMcLaren SoftwareMercator ImproveMindSetneugebauer RhapsoPlatani nederlandPreactor InternationalPrecio SystemutvecklingPrediktorPredisysProfitbasePROPHIX Software

QuriusReal consulting Integration and Operationruntime softwareSiemensSiemens PLM SoftwareSkillSprinx SystemsSword AchieverSyncronologyTPG The Project GroupTRIMITVision IT - VDS computing

Utilities4DynamicsABHabtisAIVeBSArquiconsultascention information managementAspen TechnologyATS InternationalAvanadeBSUcadac Organicecapscancheops technologyconvergyscOPA-DATAcrown computingDassault SystèmesDekkerDelaware consultingDemand Solutions europeDerdackDescartesDigipede Technologiese2e ProjectsecXeDUTIepicorePocket SolutionsForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent Platforms

86

solutions index


InDUSTRy SecTOR

Geisler DatensystemeGMcSGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigoInfomanintellecomIntersoft Management SystemsInvensys Operations ManagementKerberosKPIT cummins Infosystems

McLaren SoftwareMindSetMPS & AffärssystemnAVAX GroupncIMnORRIQ BelgiumPlatani nederlandPreactor InternationalPredisysProfitbaseProgram FrameworkPROPHIX SoftwarePTcQuriusReal consulting Integration and

Operationruntime softwareSiemens PLM SoftwareSimpson Associates Information ServicesSkillSkillteamSoftware InnovationSprinx SystemsSword AchieverTHOLD-ITTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

87

Application development and hosting4DynamicsArquiconsultascention information managementATS InternationalAvanadecadac Organicecellentcheops technologycIBeR SwedencnD Schugcolumbus ITcOMPUTenZ eDV-Lösungencomputers & communication TechnologyconplementDelaware consultingDerdacke2e ProjectsecXePocket SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGiraff Data KonsultGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.In2grate Business SolutionsInfomanintellecomIntersoft Management SystemsIntiro DevelopmentIOKKerberosKeyteamKPIT cummins InfosystemsMaximaMBS-Modern Business SystemsMcLaren SoftwareMeridiumnAVAX GroupnavicomncIM

Olivia SistemasOutsourceryPrecio SystemutvecklingPrediktorPredisysPrime VisionProgram FrameworkPTcQuriusReal consulting Integration and Operationruntime softwareSiemensSimpson Associates Information ServicesSkillSkillteamSoftlink SolutionsSoftware InnovationSouthworksSprinx SystemsSyncronologyTo-IncreaseTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

Business intelligence4DynamicsAcT SolutionsAdifoAgility Business SolutionsAIVeBSAnnataArquiconsultascention information managementAspen TechnologyAssistance SoftwareATS InternationalAvanadecapscancellentcIBeR SwedencincomcnD Schugcolumbus IT

cOMPUTenZ eDV-Lösungencomputers & communication Technologyconplementconvergyscrowe Horwathcrown computingDelaware consultingDemand Solutions europeDescartese2e ProjectsecOnneXecXedan IntegratoreDUTIepicorFujitsu Technology SolutionsGcGGe Intelligent PlatformsGeisler DatensystemeGiraff Data KonsultGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.In2grate Business SolutionsInfomanIntersoft Management SystemsInvensys Operations ManagementiSmart Business SolutionsKerberosKeyteamKPIT cummins InfosystemsMaison consulting & SolutionMaximaMBS-Modern Business SystemsMercator ImproveMindSetnAVAX GroupnavicomncIMnORRIQ BelgiumOlivia SistemasORBISPrecio SystemutvecklingPredisysPrime Vision

SOLUTIOn FOcUS

solutions index


solutions index

ProfitbaseProgram FrameworkPROPHIX SoftwareQuriusReal consulting Integration and OperationscarabaeusTecScISiemensSimpson Associates Information ServicesSkillSoftlink SolutionsSoftware InnovationSprinx SystemsSword AchieverSyncronologyTHOLD-ITTPG The Project GroupTRIMITVision IT - VDS computingyaveonZylog Systems

Collaboration4DynamicsA.n.e.abtisAcT SolutionsArquiconsultascention information managementAspen TechnologyAvanadecadac Organicecapscancellentcheops technologycincomcnD Schugcolumbus ITcOMPUTenZ eDV-LösungenconplementDassault SystèmesDelaware consultingDemand Solutions europeDerdackDescartes

e2e ProjectsecOnneXecXedan IntegratoreDUTIForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigoInfomanintellecomIntersoft Management SystemsIntiro DevelopmentInvensys Operations ManagementIOKitnetxKerberosKeyteamKPIT cummins InfosystemsMaximaMBS-Modern Business SystemsMercator ImproveMindSetnAVAX GroupnavicomncIMOffimacOutsourceryPDM TechnologyPlatani nederlandPrecio SystemutvecklingPredisysProgram FrameworkPROPHIX SoftwarePTcQuriusReal consulting Integration and Operationruntime software

SiemensSiemens PLM SoftwareSimpson Associates Information ServicesSkillSoftlink SolutionsSoftware InnovationSouthworksSprinx SystemsSyncronologyTHOLD-ITTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

Commerce solutions4DynamicsAcT SolutionsAdifoArquiconsultascention information managementAvanadecincomcolumbus ITcOMPUTenZ eDV-LösungenconplementDelaware consultingDescartesecXeDUTIepicorForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGiraff Data KonsultGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.In2grate Business SolutionsInfomanIntiro DevelopmentiSmart Business SolutionsKerberosKPIT cummins Infosystems

SOLUTIOn FOcUS

89

MaximaMBS-Modern Business SystemsMercator ImproveMeridiumnAVAX GroupnavicomncIMPrecio SystemutvecklingPrime VisionProgram FrameworkQuriusReal consulting Integration and Operationruntime softwareSkillSkillteamSoftlink SolutionsSprinx SystemsTHOLD-ITTRIMITZylog Systems

Consumer4DynamicsAcT SolutionsAMDArquiconsultAvanadeDerdackDescarteseDUTIForm IT SolutionsGe Intelligent PlatformsGiraff Data KonsultGruppo ecobyte Technology – IstanteI.B.I.S.iSmart Business SolutionsKeyteamMaximaMBS-Modern Business SystemsMercator ImproveMindSetncIMReal consulting Integration and Operationruntime software

ScISkillSoftlink SolutionsTHOLD-ITTRIMITZylog Systems

Customer relationship management4DynamicsAcT SolutionsAdifoAIVeBSArquiconsultAssistance SoftwareAvanadecapscancellentcheops technologycIBeR SwedencincomcnD Schugcolumbus ITcOMPUTenZ eDV-Lösungencomputers & communication Technologyconvergyscrowe HorwathDelaware consultingDerdackecOnneXecXedan IntegratoreDUTIepicorForm IT SolutionsFujitsu Technology SolutionsGcGGiraff Data KonsultGMcSGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.In2grate Business SolutionsInfomanIntersoft Management Systems

Intiro DevelopmentiSmart Business SolutionsKerberosKeyteamKPIT cummins InfosystemsMaison consulting & SolutionMaximaMBS-Modern Business SystemsMercator ImproveMindSetnAVAX GroupnavicomncIMnORRIQ BelgiumOffimacORBISOutsourceryQuriusReal consulting Integration and Operationruntime softwarescarabaeusTecScISkillSoftlink SolutionsSoftware InnovationSprinx SystemsTHOLD-ITTRIMITVision IT - VDS computingyaveonZylog Systems

Finance, accounting and HR4DynamicsAcT SolutionsAdifoAgility Business SolutionsAIVeBSAMDArquiconsultascention information managementAssistance SoftwareAvanadecapscancellentcincom

90

SOLUTIOn FOcUS

solutions index


cOMPUTenZ eDV-Lösungencrowe Horwathcrown computingDAXeAMDelaware consultingecXedan IntegratoreDUTIepicorForm IT SolutionsFujitsu Technology SolutionsGcGGiraff Data KonsultGMcSGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.In2grate Business SolutionsIntersoft Management SystemsIntiro DevelopmentiSmart Business SolutionsKerberosKeyteamKPIT cummins InfosystemsMaison consulting & SolutionMaximaMBS-Modern Business SystemsMercator ImproveMindSetnAVAX GroupnavicomnORRIQ BelgiumOffimacOlivia SistemasPrime VisionProgram FrameworkPROPHIX SoftwareQuriusReal consulting Integration and Operationruntime softwarescarabaeusTecScISimpson Associates Information ServicesSkill

Softlink SolutionsSyncronologyTRIMITVision IT - VDS computingyaveonZylog Systems

Hardware4DynamicsA.n.e.abtisAdifoAMDBSUcheops technologycolumbus ITecXedan IntegratorForm IT SolutionsFujitsu Technology SolutionsGe Intelligent PlatformsGo Virtual nordicGruppo ecobyte Technology – IstanteI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigoIOKKerberosMaximaMBS-Modern Business SystemsOffimacQuriusReal consulting Integration and OperationSkillSkillteamSoftlink SolutionsSprinx SystemsTHOLD-ITVision IT - VDS computingZylog Systems

High performance computing4DynamicsAdifo

AMDAvanadecheops technologyconplementDigipede TechnologiesForm IT SolutionsFujitsu Technology SolutionsGe Intelligent PlatformsGo Virtual nordicI.B.I.S.IndigoKerberosMaximaMBS-Modern Business SystemsncIMQuriusReal consulting Integration and Operationruntime softwareSiemens PLM SoftwareSkillteamSoftlink SolutionsSouthworksSprinx SystemsVision IT - VDS computingZylog Systems

Integration4DynamicsA.n.e.abtisAIVeBSArquiconsultascention information managementAspen TechnologyAssistance SoftwareATS InternationalAvanadecheops technologycIBeR Swedencincomconvergysconplementcrowe HorwathDemand Solutions europeDerdackDescartes

91

ecXedan IntegratoreDUTIePocket SolutionsForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGIA InformatikGiraff Data KonsultGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsInfomanintellecomIntersoft Management SystemsIntiro DevelopmentInvensys Operations ManagementIOKitnetxKerberosKeyteamKPIT cummins InfosystemsMaximaMBS-Modern Business SystemsMercator ImproveMeridiumMindSetMPS & AffärssystemnAVAX GroupnavicomncIMnORRIQ BelgiumOffimacORBISPDM TechnologyPrecio SystemutvecklingPredisysProgram FrameworkPROPHIX SoftwareQuriusReal consulting Integration and

Operationruntime softwareSiemensSimpson Associates Information ServicesSkillSkillteamSoftlink SolutionsSouthworksSprinx SystemsSyncronologyTHOLD-ITTo-IncreaseTPG The Project GroupTRIMITVision IT - VDS computingZylog Systems

Mobility4DynamicsA.n.e.abtisArquiconsultAvanadeBSUcellentcheops technologycIBeR Swedencolumbus ITcomputers & communication TechnologyDerdackDescartese2e ProjectsecXePocket SolutionsForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIndigoInfoman

intellecomIntiro DevelopmentInvensys Operations ManagementIOKitnetxKerberosKeyteamKPIT cummins InfosystemsMaximaMBS-Modern Business SystemsMeridiumMindSetnAVAX GroupnavicomncIMOutsourceryPlatani nederlandPrecio SystemutvecklingProgram FrameworkQuriusReal consulting Integration and Operationruntime softwareScISkillSkillteamSoftlink SolutionsSouthworksSprinx SystemsTHOLD-ITVision IT - VDS computingZylog Systems

Operating Systems4DynamicsA.n.e.abtisAIVeBSAMDAvanadeBSUcheops technologyDemand Solutions europeecXeDUTIePocket SolutionsForm IT Solutions

92

SOLUTIOn FOcUS

solutions index


Fujitsu Technology SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGIA InformatikGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIndigointellecomIntiro DevelopmentIOKitnetxKerberosMaximaMBS-Modern Business SystemsncIMOffimacPlatani nederlandQuriusReal consulting Integration and OperationSkillSkillteamSoftlink SolutionsTHOLD-ITVision IT - VDS computingZylog Systems

Security4DynamicsA.n.e.abtisBSUcellentcheops technologycolumbus ITDerdackDescartesecXeDUTIForm IT SolutionsFujitsu Technology SolutionsGe Intelligent Platforms

Giraff Data KonsultGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIndigointellecomInvensys Operations ManagementIOKitnetxKerberosMaximaMBS-Modern Business SystemsncIMOffimacOutsourceryPDM TechnologyPlatani nederlandQuriusReal consulting Integration and OperationSkillSkillteamSoftlink SolutionsSouthworksTHOLD-ITVision IT - VDS computingZylog Systems

Storage4DynamicsA.n.e.abtisBSUcheops technologyecXeDUTIForm IT SolutionsFujitsu Technology SolutionsGe Intelligent PlatformsGIA InformatikGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.

IcT SpiritintellecomIOKKerberosMaximaMBS-Modern Business SystemsncIMOffimacOutsourceryReal consulting Integration and Operationruntime softwareSkillSkillteamSoftlink SolutionsTHOLD-ITVision IT - VDS computingZylog Systems

Systems and network management4DynamicsA.n.e.abtisATS InternationalAvanadeBSUcellentcheops technologycrowe HorwathDelaware consultingDerdackecXeDUTIForm IT SolutionsFujitsu Technology SolutionsGABGe Intelligent PlatformsGeisler DatensystemeGIA InformatikGo Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.IcT SpiritIn2grate Business SolutionsIndigo

93

intellecomInvensys Operations ManagementIOKitnetxKerberosMaximaMBS-Modern Business SystemsMercator ImproveMeridiumncIMPlatani nederlandQuriusReal consulting Integration and Operationruntime softwareSkillSkillteamSoftlink SolutionsSouthworksTHOLD-ITVision IT - VDS computingZylog Systems

Training4DynamicsabtisAcT SolutionsAdifoAIVeBSArquiconsultascention information managementAspen TechnologyAssistance SoftwareATS InternationalAvanadecellentcolumbus ITcomputers & communication Technologyconplemente2e Projectsedan IntegratoreDUTIForm IT SolutionsFujitsu Technology SolutionsGe Intelligent PlatformsGeisler Datensysteme

Go Virtual nordicGruppo ecobyte Technology – IstanteHönigsberg & Düvel DatentechnikI.B.I.S.In2grate Business SolutionsIndigoInfomanIntersoft Management SystemsIOKitnetxKeyteamMaximaMBS-Modern Business SystemsMercator ImproveMindSetMPS & AffärssystemnAVAX GroupnavicomncIMnORRIQ BelgiumOlivia SistemasPrime VisionProgram FrameworkQuriusReal consulting Integration and Operationruntime softwareScISiemensSimpson Associates Information ServicesSkillSoftlink SolutionsSouthworksSword AchieverTPG The Project GroupTRIMITVision IT - VDS computing


companies A-Z

4DynamicsHerstedvang 8AlbertslundDenmark2620

Jens Lykkegaard, CEOTel: +45 8830 7000Fax: +45 8830 [email protected]

4Dynamics Corporation opens a global door by matchmaking reselling partners with independent software vendor partners to market their industry solutions and components under one contract, through one trustworthy and sustainable partner network, in one set of terms from one partner.

4Dynamics is represented on all continents in more than 30 countries, and offers a number of well-proven industrial solutions through Certified Microsoft Partners.

This provides your Microsoft Certified Partner an easy way to do business with an ability to increase focus on delivering high-quality, well-proven solutions and services to their customers and, at the same time reduce project and financial risk compared to first time development projects.

A.N.E.Deurlestraat 3Belgium9840

Denis Vercruysse, Internal Sales and MarketingTel: +32 9223 5174Fax: +32 9233 [email protected]

A.N.E.’s mission is to excel in the definition, execution and management of traditional and managed ICT services, enabling our customers to focus on their core activities.

Our specialisations include:• IT service management: 24x7 server management,

network management (LAN / WLAN / WAN), security management and workstation management

• Managed hosting: shared virtual hosting, online backup, cloud services and ASP hosting

• System integration: desktop / server virtualisation and consolidation, business continuity services, SAN / NAS storage and migrations

• Consulting• Service desk services: field services, desk side support.

95

ABHN. Nezihi Ozmen Mah. Kasim Sk. No:34 MerterIstanbulTurkey34169

Nevra Aydogan, MR SpecialistTel: +90 212 449 [email protected]

ABH, with a history that goes back to 1983, was founded in 2003. ABH can provide different solutions from application development to customisation of package solutions for enterprise resource planning, supply chain management, strategic enterprise management, customer relationship management and business intelligence. ABH gives process consultancy, project management, training, infrastructure installation and support services, while providing these solutions. ABH’s data centre supplies all these services to companies as if they own their IT departments, without any IT investment and organisation. ABH provides these services to many different sectors, including food and beverage, automotive and industrial equipment.

Continuously improving in terms of creativity and quality, ABH strives to strengthen its solutions and expertise through strategic cooperations and to become an eminent and agile IT solutions provider in Turkish, Eurasian and Middle Eastern markets. Our vision is to become a leading ICT services company that will transform Turkey into one of the biggest IT service providing countries.

ABH’s headquarters are situated in Istanbul and the company employs approximately 200 IT professionals.

abtisHauptstr. 66RemchingenGermany75196

Thorsten Weimann, CEOTel: +49 723 231 9230Fax: +49 723 2319 [email protected]

abtis GmbH is an innovative and dynamic company whose core business is the provision of professional IT services. We link locations worldwide, create communication channels, migrate and standardise systems. In short: we increase performance reliably.

Through our diverse technical consulting we offer technology-based solutions adapted to individual needs. This ensures great value and sustained return on investment to cross-sector companies. All of our solutions use the core Microsoft technology platforms and applications of Windows Servers, Active Directory, System Center Configuration Manager, System Center Operations Manager, Forefront, SQL Server, Exchange, Retail Management System, Public Key Infrastructure, Hyper-V, SharePoint and Microsoft licensing.

Profound know-how, documented in extensive certifications in the areas of IT security, infrastructure, virtualisation, communications, software distribution, system and document management and archiving, characterises our variety of services.

Our team, consisting of qualified, skilled professionals, offers expert advice in every single step of your project, helping you to apply best-of-breed technologies to grab a competitive advantage. This opens out into an extensive service portfolio, ranging from analysis and consultation, conception and implementation to follow-up service and training.

As our work is based on individual requirements, our customers are medium-sized and big businesses, government agencies as well as large IT system houses and consulting agencies for whom we act as sub-contractors.


companies A-Z

ACT SolutionsTung Che Commercial Centre246 Des Voeux Road WestHong Kong

Puff Chan, Senior ManagerTel: +852 3568 7568Fax: +852 8148 [email protected]

With more than ten years’ Microsoft Dynamics AX implementation experience in Greater China, ACT is recognised as a Gold Certified Partner and member of Presidents Club 2009 for Dynamics AX. Our dedicated professionals and proven implementation methodology guarantee ongoing success and fast return of value.

ACT provides total vertical solutions for:1) Jewellery trading and manufacturing2) Jewellery retail management (POS)3) Apparel and textiles trading and manufacturing4) Labelling and printing trading and manufacturing5) Logistics and distribution, RFID integration, wireless

logistics solutions6) China customs declaration system.

Our scope of service includes1) Full suite Dynamics AX implementation2) AX rollout implementation in Greater China3) Help-desk support service to regional offices in Greater

China.4) Enterprise workflow design and recommendation.

One customer said of ACT Solutions: “During the deployment of the new system, they gave us many useful recommendations, including advice pertaining to business process regulations that we had overlooked. Their knowledge of this industry went beyond our expectations. The system deployment for the mainland production plant would not have been completed in time without the support of ACT.”

AdifoIndustrielaan 11bMaldegemBelgium9990

Bea Van Deynse, Marketing ManagerTel: +32 5030 3235Fax: +32 5071 [email protected]

Adifo NV is a Belgium-based software company, supplying solutions for the international nutrition industries. Our specialised software tools link critical information between commercial feed, aquafeed, pet food, premix, food and trading companies and their suppliers and customers.

Adifo helps nutrition manufacturers attract and retain customers by providing the information structure needed to operate effectively. Adifo has collaborated with leading feed and food manufacturers worldwide for more than 30 years, guaranteeing continuity and expertise in developing and supporting dynamic business solutions.

Adifo has been a Microsoft Gold Certified Partner for more than a decade.

Adifo’s products include:• MILAS value-driven logistics and financials, based on

Microsoft Dynamics AX, combines a proven standard enterprise resource planning product from Microsoft with 30 years of experience of Adifo in logistic and financial software for the international nutrition industry

• BESTMIX profit-driven feed formulation software creates a bridge between the farmer’s need to produce top-quality animals and the economic reality of the farm and the market

• BESTMIX clever recipe management software covers the complete recipe cycle from new product development through to generating product specifications, reducing costs, speeding up product development, minimising the risk of recalls and increasing customer satisfaction.

97

Agility Business Solutions7000 Fitzwater Road Suite 220ClevelandOhioUnited States44141

Frank Geric, Director of Marketing and CommunicationsTel: +1 440 546 8384Fax: +1 440 546 [email protected]

For more than 20 years the team at Agility Business Solutions has worked to help global manufacturers to improve their operations. Agility Business Solutions is a Microsoft Gold Certified Partner and specialises in selling and implementing solutions based on Microsoft Dynamics AX. Agility Business Solutions focuses on working with organisations to improve their operations through better manufacturing practices and enhanced use of systems.

AIVEBSVia E. Mattei, 1/CMarcon (VE)Italy30020

Giuseppe Camia, General ManagerTel: +39 041 595 7311Fax: +39 041 456 [email protected]

AIVEBS Aive Business Solutions is an AIVE Group company that was founded to assist companies in the business of manufacturing, services and distribution and to design and implement computing systems that optimise business processes and leverage corporate knowledge leading to competitive advantage. We provide software, business process analysis and system design, technical expertise, implementation, training and support services. Aive Business Solutions has significant experience in reviewing corporate reporting needs, as well as manufacturing needs and requirements, and in evaluating accounting systems.


companies A-Z

AnnataPO Box 651FarehamHampshireUnited KingdomPO14 9LA

Mark Holt, ConsultantTel: +44 (0) 7740 426 [email protected]

Annata Ltd is an international management consulting and technology services company. With the combination of deep industry experience and comprehensive capabilities within chosen technology areas, Annata works closely with customers around the world to help them become high-performance businesses. Annata operates through four wholly owned offices in northern Europe and a certified partner network covering all other continents.

Annata‘s strategy builds on our expertise in consulting and technology. Adding that to our industry knowledge and the industry-specific solutions offerings, including Annata IDMS, we help businesses around the world to undertake high-impact business improvement projects.

Some of the strengths that define Annata and distinguish us from our competitors are:• Robust and tested partner organisation, including the

partner training, certification and support model• ‘Certified for Microsoft Dynamics’ and ‘Tested for

Microsoft Dynamics’ technology solutions• Extensive industry expertise• Customer-focused service model• Innovative approach to business technology• Long-term commitment to the development of our

employees.

The Annata IDMS vertical solution is certified for Microsoft Dynamics AX and is designed for the downstream automotive and machinery markets.

Annata also works in the retail and transportation industries and provides electronic invoice processing solutions.

Arquiconsult Pólo Tecnológico de LisboaEstrada do Paço do Lumiar, Lote 1, S16Portugal1600-546 Lisboa

Sérgio Espírito Santo, Commercial ManagerTel: + 351 217 101 161Fax: + 351 217 101 [email protected]

Arquiconsult is an information systems consulting company for Microsoft business solutions technologies, and is composed of a team of consultants with considerable experience in these products in Spain and Portugal. Almost the whole team began its activity in this area in 2000, when Navision was established in Portugal.

Arquiconsult has implemented some of the most complex Microsoft business solutions, namely in Microsoft Dynamics NAV. Currently, it has a group of 50 consultants who possess great knowledge surrounding interconnections with other systems. They are being frequently recommended to international clients following implementations in our country.

Arquiconsult is constantly seeking to innovate. Through partnership with our clients in different areas of activity. We add value to Microsoft Dynamics NAV, building verticalisations for different areas of activity, such as commerce and distribution, navigation and medical and hospital.

In Portugal and Spain we work with some of the best Dynamics NAV solutions in the field. This is demonstrated through our partnership with Landsteinar, which enables us to place before Portuguese companies the best complete solution for commerce and distribution.

We have a maintenance service that is unique in Portugal and in Spain. We provide support for our products around the clock, even on weekends. That is why Arquiconsult is a trusted partner for Microsoft business solutions implementations.

99

ascention information management Otto-Lilienthal-Straße 2D-88046 FriedrichshafenGermany88046

Mario Schmalzl, Managing ConsultantTel: +49 754 195 2830Fax: +49 7541 9528 [email protected]

ascention is a consultancy and software house operating in the areas of business intelligence front-end, and data management. The consultants at ascention design and implement cross-industry solutions in the areas of business intelligence, controlling and data warehousing, according to customer requirements. Preconfigured business and process components are used in combination to accelerate implementation and guarantee quality standards.

solutions

The ascention user-driven data warehouse helps build up a fully customisable data warehouse while maintaining data warehouse standards and cutting implementation time and cost. It provides an open solution based on Microsoft SQL Server, aids in improving data quality and alleviates the complexity of data management processes.

consulting

Corporate performance management combines business processes, methods and metrics into a strategy. The focus in the implementation of a corporate performance management strategy is the combination of requirements of the management cycle, which is based on reliable and consistent data. Using technologies like analysis, scorecarding, planning/simulation and reporting, ascention supports its customers in achieving business excellence.

With more than 30 employees working in southern Germany, Austria, Switzerland and the UK, ascention focuses on mid-sized to large enterprises and is able to present numerous references confirming ascention is able to fulfil its most important target: successful projects and satisfied customers.

Aspen Technology200 Wheeler RoadBurlington MassachusettsUnited States01803

Ann MorganSenior Manager, Corporate CommunicationsTel: +1 781 221 6400Fax: +1 781 221 [email protected]

AspenTech Inc is a world-leading supplier of software that optimises process manufacturing.

From our Massachusetts Institute of Technology and US Department of Energy roots in the early 1980s, to the groundbreaking release of aspenONE V7, AspenTech has always been at the forefront of innovation in the process industries.

With integrated aspenONE solutions, process manufacturers can implement best practices for optimising their engineering, manufacturing, and supply chains. As a result, AspenTech customers are better able to achieve their operational excellence goals – increasing capacity, improving margins, reducing costs and becoming more energy efficient.

Today, AspenTech solutions are used by virtually every leading company in the process manufacturing industry. More than 75,000 users at over 1,500 companies rely on AspenTech. For more than 25 years, AspenTech customers have achieved hundreds of millions of dollars in cost savings and performance improvements.

AspenTech’s leadership and experience is manifested in aspenONE V7. It represents best practices for process optimisation. It redefines ease-of-use in software for the process industries. It makes operational excellence achievable and – even in the face of today’s market challenges – easier than you think.


companies A-Z

Assistance Softwareamsterdamsestraatweg 15NaardenNetherlands1411 AW

Jerry Leemans, Partner ManagerTel: +31 357 503 [email protected]

Assistance PSO for Microsoft Dynamics is an integrated solution for the service sector (professional service organisations). This unique solution is based on Microsoft platform technology and is developed for service providers that work on a project-by-project basis. The system’s powerful interface enhances the productivity of your staff and organisation right from day one.

Integrates with: Microsoft Word, Excel, Outlook and SharePoint and also with Microsoft Dynamics CRM and Assistance HRM for Microsoft Dynamics.

Assistance Software strategy: the global worldwide implementation of PSO Assistance. With a network of reliable and loyal independent software vendor partners.

ATS InternationalMollerusweg 82P.O. Box 4993HaarlemNetherlandsNL-2031 BZ

Lucie Kufova, MarketingTel: +31 237 511 200Fax: +31 237 511 [email protected]

ATS International B.V. is a global independent solution provider. We provide products and services for all three levels of the automation pyramid – control, execution and information.

ATS’s business activities are specifically designed to support the full lifecycle of automation and IT systems with consulting, implementation, training and 24x7 support.

ATS is an innovative, strategic knowledge partner offering seven areas of expertise:• Control technologies• SCADA/HMI• Programming languages• Communication and networks• Databases• Manufacturing execution systems• Lean, Six Sigma and quality.

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Avanade141 Wardour StreetLondonUnited KingdomW1F 0UT

Nicole Forsbrey, European Marketing ManagerTel: +44 (0) 20 7025 1000Fax: +44 (0) 20 7025 [email protected]

Avanade is a joint venture between Accenture and Microsoft, and is uniquely positioned to help customers realise the promise of reduced cost of ownership associated with Microsoft-based solutions. Recognising that IT environments are heterogeneous, Avanade’s technology experts are trained to develop solutions leveraging Microsoft’s enterprise products which integrate with, and extend current capabilities, while maximising the value of existing infrastructure and applications investments.

Avanade specialises in three areas: technology infrastructure including Windows migration, exchange migration and operations management; .NET solutions including .NET development and migration, integration architecture and mobile architecture; and enterprise collaboration including extended enterprise portal.

We specialise in projects that are:• High risk – when you’re tackling projects that are

beyond business-critical, you need a partner to shoulder the risk

• Complex – at Avanade we specialise in creating business advantage out of complexity

• Pioneering – because we have early access to Microsoft and developer technology, we make sure you do too

• Critical – meeting the tightest timescales depends on deep expertise. With an average of 13 years experience each, our consultants have the world’s deepest pool of expertise.

Avanade partners with its customers to create new products and services, serve customers better, streamline operations, and optimise collaboration across all groups and boundaries.

BSULoopkantstraat 31Netherlands5405 AC Uden

Shirley Pruijmboom, MarketingTel: +31 413 243 333Fax: +31 413 243 [email protected]

BSU is a knowledge organisation that provides advanced expertise and techniques to support its clients in the field of ICT. As a reliable ICT partner, we provide high-quality solutions, freeing clients from concern about their ICT environment and allowing them to focus fully on their core business.

Our core activities are focused on providing solutions for an ICT infrastructure in which operational objectives assume a central role. What you may expect from BSU is a clear analysis of business processes, empathy and a translation into technological solutions that enable clients to do business more effectively and efficiently.

Thanks to our broad experience, focus and familiarity with prominent branches – government, education, construction, industry and transport, financial and commercial services, and enterprise – we are uniquely familiar with the challenges that face your business. Working in close consultation with you, we can implement technological solutions in your operating process that will improve the responsive speed of your organisation and make it more successful.

BSU specialisations include:• Data management, your data under control: always

accessible, secure, efficient and recoverable in case of loss

• Network infrastructures, your network: highly functional and controllable

• Server optimisation, your server park: cost savings and controllable

• Security, optimal security of your ICT environment.


companies A-Z

Cadac OrganiceNieuw Eyckholt 282HeerlenNetherlands6419 DJ

Guus Weitzel, Int. Marketing ManagerTel: +31 454 001 010Fax: +31 454 001 [email protected]

Cadac Organice BV is a Microsoft Gold Certified Partner and developer of the Cadac Organice Product Suite, a software suite for engineering document management and document control, which is fully based on Microsoft SharePoint. Cadac Organice helps project-driven organisations to manage their (project) documents and to control their document distribution and tracking. Cadac Organice is easy to use, is instantly accepted by all users and immediately improves the business process and results of project-driven organisations.

CapscanGrand Union House20 Kentish Town Road LondonUnited KingdomNW1 9BB

Kei Hau, Marketing ManagerTel: +44 (0) 20 7428 1255Fax: +44 (0) 20 7267 [email protected]

With more than 1,800 customers worldwide, Capscan is a leading provider of international addressing software and data integrity services. A Microsoft Certified Partner, its award-winning solutions enable you to capture, verify and enhance name and address data. They help organisations to lower costs, reduce fraud and improve customer service.

Capscan’s flagship product, Matchcode, is available as a stand-alone programme for data capture, a Web-based tool for online address verification and a tool for batch cleansing of commercial databases. The company also offers mailing solutions, on-demand addressing and data cleansing services, integrations for Microsoft customer relationship management (CRM), and bureau services.

Key benefits of Capscan’s addressing systems:• Ensures your contact CRM database is populated with

only accurate and verified address information• Creates a single customer view by ensuring the

accuracy and consistency of the data stored across the organisation

• Improves customer communication by ensuring mailings are addressed correctly, ensuring correct delivery and enhancing brand image

• Increases operational efficiency and reduces costs through reducing data entry time

• Improves the overall quality of the data stored in your systems, resulting in more accurate reporting and better customer analysis

• Helps organisations to comply with government or legislative standards for best-practice.

103

cellentGartenstraße 97Germany73430

Petra Gänsler, Marketing ManagerTel: +49 736 197 4121Fax: +49 736 197 [email protected]

Our core competencies range from IT and organisational consulting, conception and implementation of individual applications and comprehensive, tailored security engineering to provision of all possible managed information services. Our service portfolio includes:• IT and organisational consulting: business process

consulting and optimisation, project and performance management

• SAP: introduction of SAP R/3 and mySAP components; template development and rollouts; release, deployment and migrations; redevelopment (.Net); workflow and document management; business warehouse and strategic planning; supply chain management, product lifecycle management, customer relationship management and mobile solutions

• Application development: business intelligence; Internet and intranet portals; database design and development and individual development

• Managed services: application management for SAP R/3; legacy-systems and customised applications; provision and operation of infrastructures within the system and infrastructure management

• IT infrastructures: design and optimisation of IT processes based on ITIL; CMMI und EFQM; consultation and introduction of KPI systems; IT assessments for determination of maturity level of IT infrastructures; operational processes; service offerings; communication and collaboration; security; data archiving; server-based computing; software virtualisation; high availability; system management; basic infrastructure services.

Our holistic and innovative solutions for IT and organisational issues allow us to pursue novel approaches.

Cheops technologyPrins Boudewijnlaan 49Belgium2650

Bianca Verhoeven, Office AssistantTel: +32 3366 5030Fax: +32 3366 [email protected]

‘Managing IT networks’. This baseline leaves little to the imagination and shows that building, optimising and maintaining complex computer networks is our specialty. We provide business solutions based on innovative technologies that have already shown their worth.

The added value of Cheops nv includes:• Reducing your operational costs• Increasing your productivity• Accelerating your time to market• Managing and controlling your business risks• Creating and maintaining your competitive advantage.

You can not only optimise your processes and keep down costs, but your business will also be supported by a responsive IT infrastructure and so you can respond more flexibly and faster to constantly changing markets and new challenges.

We give a new meaning to customer-orientation, with our focus on quality and made-to-measure service. Our goal is clear: we want to take away your IT worries so you can concentrate fully on your core business.

‘Enabling our customers’ is our daily goal.


companies A-Z

CIBER SwedenDrottninggatan 25StockholmSweden11151

Eva Cederlöf, Marketing ManagerTel: +46 850 611 [email protected]

CIBER Inc is a global information technology consulting, services and outsourcing company applying practical innovation through services and solutions that deliver tangible results for both commercial and government clients. Services include application development and management, enterprise resource planning implementation, change management, project management, systems integration, infrastructure management and end-user computing, as well as strategic business and technology consulting. Founded in 1974 and headquartered in Greenwood Village, Colorado, CIBER has more than 8,000 employees. We operate in 18 countries.

CIBER Sweden AB has 140 employees and offices in Stockholm, Malmö and Sundsvall.

Cincom55 Merchant St.Cincinnati, OH45246United States

Lou Washington, Senior Marketing ManagerPhone: +1 800 224 6266Fax: +1 513 612 [email protected]

Cincom and its partners deliver and support innovative software and services to simplify complex business processes.

Cincom Acquire simplifies complex selling by delivering critical product, pricing and process knowledge to the point of sale.

Acquire customers typically experience 80 per cent increases in order accuracy, double digit increases in sales volume and significant drops in day sales outstanding. An estimated 30,000 users enjoy the benefits of Cincom Acquire.

Cincom Control provides customers with robust lean enhanced enterprise resource planning (ERP) functionality that accelerates operational excellence by delivering critical information to decision makers in real time. Decision-making is informed far earlier in a given business process than with traditional ERP systems. Control customers are able to integrate the manufacturing and financial processes in their enterprise, which allows them to build products in unison with customer demand. Cincom Control is used by thousands of customers in hundreds of locations throughout the world.

Cincom solutions deliver high value to customers by helping them raise revenues through lowered costs and reduced risk.

105

CND SchugMaybachstr.11Germany71691

Heiko Lube, Sales ManagerTel: +49 7141 7900 05Fax: +49 7141 790 [email protected]

CND Schug is a Microsoft Gold Partner for small and medium-sized companies. We deliver customised solutions for Microsoft CRM and SharePoint. Combined with our expertise in search engine optimisation, we build powerful solutions for Enterprise 2.0.

Columbus ITLautrupvang 6DK-2750 BallerupDenmark2750

Kirstin Pedersen, Marketing CoordinatorTel: +45 2969 [email protected]

Columbus IT provides industry-specific solutions for industrial equipment, discrete, chemical process and food manufacturing. Our Industrial Equipment Manufacturing solution based on Microsoft Dynamics AX is designed to drive higher quote win ratios, adapt quickly to customer requirements and streamline business, engineering and production processes for increased efficiency and profitability.

Our enterprise solution for chemical process manufacturing, based on Microsoft Dynamics NAV, addresses the unique challenges and specific demands regarding document management, regulatory compliance, process formulisation, production planning and quality assurance that this industry faces.

Our VerticalSoft food manufacturing solution offers a wide range of vertically focused functionality for food manufacturers including recipe formulisation, brand control with private label, product profitability, inventory, production planning, version control, lot tracking and recall requirements.

Capitalising on the strong industry knowledge of its professionals, Columbus IT effectively blends decades of software product experience with industry expertise to provide its manufacturing customers with fully integrated end-to-end solutions that greatly increase efficiency by streamlining processes and lowering costs. With our project management implementation methodology based on Microsoft Sure Step, Columbus IT has significantly reduced risks associated with enterprise resource planning implementations, successfully implementing more than 5,000 customers on Microsoft Dynamics solutions in more than 100 countries worldwide.


companies A-Z

COMPUTENZ EDV-LösungenObere Vorstadt 16SindelfingenGermany71063

Andreas Krämer, General ManagerTel: +49 703 170 780Fax: +49 703 170 [email protected]

COMPUTENZ GmbH supports small and mid-sized enterprises in their business processes with the help of enterprise resource planning solutions.

Activities include service, customisation and sales of business solutions based on Microsoft Dynamics NAV.

Computers & Communication TechnologyOmraniyah CenterWata MousaytbehBeirutLebanon113-5890 Hamra

Suhair Haddad, Commercial ManagerTel: +961 181 9500Fax: +961 181 [email protected]

CCT sal is a Middle Eastern company based in Beirut, Lebanon and established in 1999. It is a software house that has the capacity to develop five dimensional (5D) based solutions. CCT does not develop simple three dimensional (3D) applications, it has instead developed a 5D framework which includes 3D tools and a development platform. CCT also develops other applications such as enterprise content management, business process management and mobility solutions that integrate with the framework. Hence the motto “had it been easy, others would have done it” which enables organisations like CCT to achieve these solutions.

CCT delivers solutions to its customers in the construction field as well as related industries, having deployed successfully in more than 100 projects all over the Middle East, Africa and the Caspian region.

CCT is a member of Workflow Management Coalition and is working on becoming compliant with semantic Web initiatives.

CCT is a Microsoft Certified Gold Partner specialised in providing business solutions. Our experience has grown in the Dynamics Navision ERP solution with add-on rental business verticals specifically for contracting and construction companies, in addition to the different modules of Dynamics NAV. The main features of the rental business are: tracking of equipment by asset, inventory management, service and repair, real time fleet availability, meter tracking, flexible pricing options and management reports.

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conplementSuedwestpark 92Germany90449

Juergen Lorenz, CEOTel: +49 911 2550 9760Fax: +49 911 255 097 [email protected]

conplement AG is a company highly specialised in future-proof enterprise software solutions. Concepts are created and implemented in close coordination with the customer, providing a measurable increase in value. The foundation of conplement’s capabilities is its extensive software engineering expertise with Microsoft’s application platform and its associated technology stack. Many years of specialising in Microsoft technologies and platforms has resulted in state-of-the-art solutions. The consistent management of technology and innovation used by conplement ensures that methods employed today are ready for the development of tomorrow.

Through extensive R&D investment and the continuous training of all employees, conplement constantly reinforces its technological lead. Numerous Microsoft-certified projects, competencies and staff support this cutting-edge position.

All procedures and methods at conplement are continuously measured by a strict principle: only activities that contribute to success remain. This central idea leads to straightforward, results-oriented project management and streamlined processes. Customers benefit from timely, yet sophisticated and comprehensive results that are tailored to individual needs and requirements.

Software engineering is conplement’s core competency. Distinct technology positioning and streamlined project management are the key to success. Based on this, conplement focuses on enterprise Web solutions, enterprise software solutions, embedded software solutions and cloud computing solutions.

Convergys 201 East Fourth StreetCincinnatiOhio45202United States Mary Ann Tillman, Director, Product Marketing and UtilitiesTel: +1 303 422 [email protected]/utility

Convergys Corporation understands that utility companies are facing a myriad of challenges with the smart grid. As a global leader in relationship management, we provide innovative next generation billing and customer care solutions to support the rapid advancement of smart grid technology. Combined with over 25 years of proven experience and expertise in helping multi-national corporations through transformative network changes, Convergys exemplifies innovation in times of change. We were the first company to produce a wireless bill, to support both triple- and quad-play services for telecommunications and to go to market with purpose-built, real-time smart grid billing and customer care. Convergys Smart CIS solutions, powered by Microsoft, not only serve current utility needs via flexible real-time rating, massive scale, dynamic pricing and advanced customer care, but also minimise risk while delivering market-leading innovation. Convergys billing and customer care solutions, when combined with the power of Microsoft Dynamics CRM, provide pre-integrated, proactive and actionable customer intelligence to drive the ultimate customer service experience. Inquire about our unique business and deployment models that help utilities to get the most out of smart grid investments.


companies A-Z

COPA-DATAKarolingerstr 7bSalzburgAustria5020

Julia Angerer, Public Relations [email protected]

The European automation specialist COPA-DATA is an innovation leader for HMI/SCADA software. COPA-DATA’s successful process control system zenon has been automating, controlling and visualising production processes and allocation of resources in companies of several different industries for more than 23 years. This includes automotive, machine building, pharmaceutical, energy and food and beverage.

COPA-DATA exclusively focuses on Windows operating platforms and extensively uses the latest Microsoft technologies such as SQL Server 2008, VBA and .NET/VSTA. zenon is the only HMI/SCADA solution which runs on all Windows platforms from Windows Embedded CE up to Server 2008. Recently, the product suite has been certified as ‘Compatible with Windows 7’.

COPA-DATA is an independent company, acting quickly and flexibly, creating new standards for functionality and ease of use and setting the trends on the market.

The COPA-DATA distribution network includes subsidiaries for Central and Eastern Europe, France, Germany, Iberia, Italy, Scandinavia, the UK and the US as well as partners in numerous countries around the world. COPA-DATA currently has more than140 employees and has many satisfied customers, including internationally successful companies such as BMW Group, Audi, Festo, Pepsi-Cola, Andritz and Swarovski.

Crowe Horwath55 Campau AveNW Suite 300Grand RapidsMichiganUnited States49503

Josh Cole, PrincipalTel: +1 616 752 4274Fax: +1 616 752 [email protected]

Tailored solutions, tangible resultsAs one of the largest public accounting and consulting firms in the US, Crowe Horwath LLP has been a powerful ally for manufacturers for more than 60 years. Crowe delivers high-value performance solutions that combine business process, technology, and deep industry knowledge. Our professionals take the time to understand the unique process and technology challenges facing your organisation, rather than selling one-size-fits-all solutions. At Crowe we focus on strategies and systems that yield tangible results and help improve your return on investment. We structure our projects so that your own internal teams can carry on seamlessly; achieving continuing results long after implementation is completed.

Through our focused consulting practice serving the manufacturing and distribution industry, Crowe professionals provide publicly traded and private companies with a broad range of practical solutions:* Crowe supplier viability solution* Business results road map* M&A integration* Business results delivery* IT advisory solution* Enterprise resource management, Microsoft Dynamics

AX* Customer relationship management.

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Crown ComputingAmber Close, Tamworth Business ParkAmington,TamUnited KingdomB77 4RP

David Hughes, Head of MarketingTel: +44 (0) 1827 309 800Fax: +44 (0) 1827 309 [email protected]

Established in 1987, Crown Computing is a leading UK supplier of workforce management solutions to medium-to-large organisations in both the private and public sectors. Our experience in time and attendance, scheduling/rostering and the broader aspects of workforce management is exceptional and this is reflected in our client base, which includes major organisations such as BAE Systems, ITN, Ford of Britain, Unilever, Carillion, Scottish Power, Royal Mail, Lancashire Police and several large UK local authorities.

Our mission is to provide our customers with the very best systems to optimise the investment they make in their workforce. Investment in customer support and research and development has grown to keep pace with technology and market demands. With our help, customers will identify areas where improvements are required and where costs can be saved resulting in improved productivity, better customer service and success in the market place.

Dassault Systèmes 10 Rue Marcel Dassault78946 Velizy Villacoublay CedexFrance

Isabelle de Cidrac, Director, MS allianceTel: +33 161 626 162www.3ds.com

As a world leader in 3D and product lifecycle management (PLM) solutions, Dassault Systèmes brings value to more than 100,000 customers in 80 countries. A pioneer in the 3D software market since 1981, Dassault Systèmes develops and markets PLM application software and services that support industrial processes and provide a 3D vision of the entire lifecycle of products, from conception to maintenance to recycling. The Dassault Systèmes portfolio consists of CATIA for designing the virtual product, SolidWorks for 3D mechanical design, DELMIA for virtual production, SIMULIA for virtual testing, ENOVIA for global collaborative lifecycle management, and 3DVIA for online 3D lifelike experiences.


companies A-Z

DAXEAMSuite 2000, 500 - 4th Avenue SWCalgary, ABCanadaT2P 2V6

Daniela Huttenrauch, Product Manager, Enterprise Asset ManagementTel: +1 905 399 [email protected]

Powered by Microsoft Dynamics AX, DAXEAM is an enterprise asset maintenance solution that manages the complete asset life cycle. As a native Dynamics AX module, DAXEAM integrates your maintenance operations with your back office enterprise resource planning solution and provides equipment and asset maintenance to AX customers in asset intensive industries such as aerospace/aviation, process manufacturing, mining, oil and gas and fleets.

Dekker3633 E. Inland Empire Blvd. Suite 450OntarioCaliforniaUnited States91764

Vance Kotrla, Marketing ManagerTel: +1 800 433 5537Fax: +1 909 889 [email protected]

Dekker Ltd. is an industry leader in the field of programme and project management (PPM) solutions. The Dekker Program Management Information System (PMIS) software suite provides powerful tools for government agencies, contractors, and private sector organisations that need to improve their evaluation of project and portfolio costs against performance, conform to earned value management standards, meet complicated external reporting requirements, or simply streamline their PPM activities. The PMIS suite systematically integrates all cost, scope, schedule, resource, performance and financial information into one centralised location.

In addition to its software tools, Dekker also offers consulting and training services based on over twenty-five years of experience in PPM. These services allow customers to leverage Dekker’s extensive experience with quality standards and government reporting to efficiently implement new PPM approaches. Corporate headquarters are located in Ontario, California, and classes are available via the Web, on-site at customer locations, or through Dekker University.

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Delaware ConsultingPresident Kennedypark 4Belgium8500

Koen Verstraete, DirectorTel: +32 5627 4444Fax: +32 5627 4448koen.verstraete@delawareconsulting.comwww.delawareconsulting.be

“Combining strengths, delivering solutions” is the baseline of Delaware Consulting.

Delaware Consulting combines technology and business consulting to deliver real solutions to our customers’ challenges. We align our competencies with those of our customers and partners, building and maintaining long-term relationships.

Our core consulting competencies are enterprise resource planning (ERP), customer relationship management (CRM), supply chain management, business intelligence and performance management, information solutions and IT service management, all enriched with our solid experience and pragmatic approach.

Delaware Consulting and Microsoft have been strategic partners since the end of the nineties. Delaware offers the full Microsoft solutions portfolio, including the solutions of Sitecore (wCMS) and the enterprise search solution FAST. Delaware Consulting is a Microsoft Gold Certified Partner that offers a broad spectrum of competencies in business applications (CRM and ERP) custom development, business intelligence, information worker, service-oriented architecture and business processes. Microsoft Belgium considers Delaware Consulting to be its preferred partner for complex projects, characterised by business transformation and change management, where an integrated approach is a must. In 2009, Delaware Consulting earned exclusive membership of the ‘Microsoft President’s Club’, which gathers the best-performing Microsoft Dynamics partners worldwide.

Currently our team is made up of around 450 professionals in offices in Belgium (Kortrijk and Antwerp), China (Suzhou and Harbin), US (Atlanta), Luxembourg (Contern), the Netherlands (‘s Hertogenbosch) and France (Lyon).

Demand Solutions EuropeSuite 2pmMidday Court30 Brighton Road SuttonSurreyUnited KingdomSM2 5BN

John Ewing, Sales and Marketing DirectorTel: +44 (0) 208 770 9320Fax: +44 (0) 208 770 [email protected]

Demand Solutions Ltd provides powerful inventory optimisation tools, designed for users of Microsoft Dynamics. Over 2,500 retailers, manufacturers and distributors have benefited through improved planning accuracy, stock turns and customer service levels, whilst simultaneously reducing their inventory. Global supply chains rely on our tools more than any other system for forecasting and inventory optimisation through our ‘Global Solutions, Delivered Locally’


companies A-Z

DerdackWilhelmgalerieFriedrich-Ebert-Str. 8PotsdamGermany14467

Kathleen Zschieschang, Marketing AssistantTel: +49 331 298 7823Fax: +49 331 298 [email protected]

Derdack offers message master Enterprise Alert – a scalable, business-critical enterprise notification software. It enables automated, real-time closed-loop notifications via multiple channels including SMS, voice, mobile e-mail, fax, instant messaging and MMS.

Benefits of message master Enterprise Alert include:- Reliably improves business continuity and service quality- Provides swift and automated problem escalation and

resolution- Removes human latency from business-critical

communication processes- Raises customer satisfaction through incident-forward

communication- Consolidates the notification infrastructure to increase

reliability and lower total cost of ownership.

message master Enterprise Alert provides comprehensive multi-channel communication support and is particularly strong on mobile messaging. It utilises two-way SMS, MMS, mobile e-mail, voice, fax, instant messaging and presence and schedule information to rapidly notify responsible and available people about critical events. It tracks the delivery of and responses to messages and automatically reacts, for example by processing escalation chains or failover routes, thus going far beyond simple event notification products.

Derdack is recognised for its intuitive yet inspiring software products and has customers in over 50 countries worldwide. Derdack is a Microsoft Gold Certified Partner, a Communications Sector Partner and member of the Microsoft System Center Alliance.

Descartes120 Randall DriveWaterlooOntarioCanadaN2V 1C6

Heather Russell, Marketing ManagerTel: +1 519 746 8110

[email protected]

Descartes is making the world a better place by enabling global organisations with logistics-intensive businesses to save money by improving the productivity and performance of their operations. Underlying Descartes’ offerings is the Descartes Global Logistics Network, one of the world’s most extensive multi-modal business applications networks. Descartes’ logistics management solutions provide messaging services between logistics trading partners, shipment management services to help manage third party carriers, global customs filing and compliance services to meet regulatory requirements and private fleet management services for organisations of all sizes. Descartes’ solutions and services deliver results by enabling organisations around the world to reduce administrative costs, billing cycles, fleet size, contract carrier costs, and mileage driven; improve pickup and delivery reliability; and optimise working capital through fleet visibility. Descartes’ hosted, transactional and packaged solutions deliver repeatable, measurable results and fast time-to-value.

Descartes customers include an estimated 1,600 ground carriers and more than 90 airlines, 30 ocean carriers, 900 freight forwarders and third-party providers of logistics services, and hundreds of manufacturers, retailers, distributors, private fleet owners and regulatory agencies. The company has more than 400 employees and is based in Waterloo, Ontario, with operations in Amsterdam, Atlanta, Copenhagen, Eindhoven, Gent, Lier, Namestovo, Pittsburgh, Ottawa, Montreal, Miami, Washington DC, Derby, Stockholm, Suzhou, Shanghai, Tokyo, Toronto, and Zilina.

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Digipede Technologies6114 La Salle Avenue#302OaklandCaliforniaUnited States94611

John Powers, CEOTel: +1 510 834 3645Fax: +1 510 834 [email protected]

Digipede Technologies delivers grid computing software that dramatically improves the performance of computer-intensive applications by distributing execution across a network of Windows desktops, servers, and HPC nodes. With the only grid software built entirely on Microsoft .NET, Digipede helps you scale out simulations, image processing, financial modelling, and other complex applications for maximum performance.

e2e Projects182, First Floor, 13th main, 7th cross,sector V,HSR Layout, BangaloreIndia560102

Swapnil Jain, Co-FounderTel: +91 80 4146 6113 / [email protected]

About us

e2eprojects Ltd, a Microsoft Gold Certified Partner and Microsoft enterprise project management (EPM) specialised partner, is one of the youngest and fastest growing companies in India. Within a year and a half of the company’s inception, a customer base of 15+ with more than 30 assignments across seven verticals and a customer reference count of more than 100.

Company mission

Our mission is to offer world-class services to customers by leveraging the best practices, domain expertise, proven technologies and process knowledge in deployment, training and consultancy of Microsoft Enterprise Project Management (EPM) and Microsoft Office SharePoint Server (MOSS) platforms.

Company offerings

Consultancya) Portfolio and project managementb) MOSSc) Organisation excellence model using Six Sigma

approachd) Customised business intelligence for pro-active project

governance.Deployment and maintenancea) Microsoft EPM 2007 and 2010b) MOSS 2007 and 2010c) Microsoft Visio product suite.Traininga) Best practices in portfolio/project managementb) MSP/ Visio 2007 and 2010c) EPM and Office SharePoint Server 2007 and 2010.


companies A-Z

eCONNEXSiemensstr. 8KielGermany24118

Alexander Eck, CEOTel: +49 431 593 690Fax: +49 431 593 [email protected]

eCONNEX AG is a leader in consulting, implementation, and operation of Microsoft Dynamics CRM and XRM. Our customers are normally market leaders in their industries. They include companies like Konica, Minolta, Nikon, Lufthansa Worldshop, BMW Motorsport, and Bayerischer Rundfunk. With offices in Nuremberg, Hamburg, and Kiel, a clear focus on Dynamics CRM, and 50 trained staff, eCONNEX is among the largest of Microsoft’s partners in the segment.

As one of the few European Dynamics CRM companies, eCONNEX was an early adopter of Microsoft’s SureStep project methodology as a standard for demanding, complex, or distributed projects, and has continued to develop it. It ensures project success and, especially in internationally distributed projects, it enables efficient collaboration with other partners in the network. Thanks to complementary Microsoft technology competence in the areas of BizTalk, SharePoint, Office Communications Server, and Business Intelligence platform, eCONNEX can be a single source for the successful handling of projects. On behalf of the manufacturer, eCONNEX is also responsible for training many other German Dynamics CRM partners, providing resources for training purposes or project peaks.

ECXBlarenberglaan 6, bus 7Belgium2800

Wim Vermeulen, General ManagerTel: +32 1528 7171Fax: +32 1543 [email protected]

The passion for ICT and the drive to satisfy our customers are very important to ECX. ECX is a solid but flexible partner for all your IT needs. As a dynamic and fast growing company with its head office in Mechelen, Belgium, we know the small and medium enterprise (SME) market through and through, this is logical as we are a SME. We work for all companies in all sectors, regardless of their size.

ECX ICT services and solutions develops its activities in three areas: installing and maintaining IT infrastructure, custom software development and consultancy. The combination of these three – and the mutual cross-interests – makes ECX a suitable partner.

You can always count on our expertise and objective advice. For our maintenance packages we offer one hundred per cent transparency. Any additional costs are clearly stated.

ECX considers – along with its staff – each contract as a matter of honour. Satisfying a customer, that is what keeps us going.

115

Edan IntegratorRooigemlaan 532GentBelgium9000

Muriel Reyserhove, Marketing LeadTel: +32 9236 2020Fax: +32 9236 [email protected]

Based on sector-specific expertise, we offer our customers advice and support for the optimisation and automation of their business processes. Our solutions are based on standard Microsoft technology, such as Dynamics, SharePoint and BizTalk.

Edan Business Solutions is renowned for its ‘getting things done’ approach. We are a stable, financially sound IT partner that boasts more than 130 qualified employees. Edan has sites in Gent (Belgium) and Helmond (the Netherlands).

Industry-specific business know-how is crucial for us. At Edan you will not only find people with in-depth IT skills, but also business experts with industry-specific knowhow. We offer solutions and knowhow in the following key industries:- Food and processes- Project and services (industrial manufacturing,

engineering and advice)- Wholesale.

Edan has been awarded Microsoft Gold Certified status, which represents the highest level of expertise in the Microsoft partner channel. Our competencies include:- Microsoft business solutions- Business intelligence and data management solutions- Information worker solutions- Service-oriented architecture and business process.

As a Microsoft Dynamics Inner Circle Member, we are currently among the top one per cent of partners worldwide.

EDUTIVia Molinazzo 43AgnoSwitzerland6982

Nicolai Brignoli, CEOTel: +41 919 134 255Fax: +41 919 211 [email protected]

Eduti offers a large spectrum of Microsoft technologies, with a focus on SharePoint collaboration suites and related products.

We offer consulting and the necessary skill updates as well as developing projects.


companies A-Z

Epicor18200 Von Karman AvenueIrvineCaliforniaUnited States92612

Steve Watson, Marketing DirectorTel: +1 949 585 4000Fax: +1 949 585 [email protected]

Epicor Manufacturing is a comprehensive solution portfolio that enables users to plan, schedule, execute and monitor the entire manufacturing business. From raw materials to final product, Epicor’s mixed-mode, to-order philosophy provides the greatest level of flexibility and agility possible. Embracing the latest in technology and built on a single unified data model, Epicor Manufacturing provides a real-time, accurate view of the manufacturing process, so customers can proactively manage operations with confidence. Embedded business process management provides the flexibility companies need to do business the way you want to do it.

ePocket SolutionsSandakerveien 64Norway0484

Jarl Spandow, CEOTel: +47 2279 7600Fax: +47 2279 [email protected]

Handyman is one of the world’s most advanced service management software suites, adapted to the needs of mobile service technicians and their office-based co-workers. Handyman allows the service technician in the field to exchange data with office-based co-workers using a PDA or smartphone. The ability to access and input data on the move speeds up critical processes, improves service quality and minimises downtime.

ePocket Solutions AS has deep expertise in both the technology and process service management fields. The software development team and innovative software design practices behind the Handyman platform ensure consistency and completeness in managing almost any service task. ePocket Solutions’ agile software development methodology helps provide regular product updates to customers with minimum disruption to their business.

ePocket Solutions has its main office in Oslo, Norway, and several offices in Europe. Via a partner network, ePocket Solutions has coverage in 14 other countries including Denmark, Finland and the Baltic states. In Scandinavia, ePocket is a market leader and the company is expanding its European customer base rapidly.

117

Form IT SolutionsPremier Business ParkDencora WayLutonBedfordshireUnited KingdomLU3 3 HP

Antonio Traetto, Technology Strategy SpecialistTel: +44 (0) 1582 572 727Fax: +44 (0) 1582 585 [email protected]

Since 1982 Form IT Ltd has helped businesses to get the best return on their investment from technology services and products. We work with Microsoft, where we are recognised as trusted advisors to our customers, and also work directly with customers on architecture and planning services to help move forward with IT initiatives that deliver the most business value. Core Microsoft competencies include unified communications, mobility, business and infrastructure optimisation, online services, virtualisation, desktop and server platform and systems management.

Trusted expertise

We are devoted to helping customers get the most value from their technology investments. When a vendor creates a new product, we are the first to try it and apply it. Once we are certain it is right for our customers, we put it in our toolkit and share the knowledge. We have gained first-hand experience about what works and what does not during deployment through our efforts with many different customers. We listen to our customers and take the information back to Microsoft for constructive feedback.

Build on your people. Your investments. Your vision.

We can provide the right resources for any stage of a business’s IT life cycle – from strategic guidance and deployment to on-going support.

Fujitsu Technology SolutionsMies-van-der-Rohe-Str. 8MunichHighLight TowersGermany80807

Wolfgang Foitor, Senior ManagerTel: +49 89 620 601 210Fax: +49 89 6206 0329 [email protected]://ts.fujitsu.com

Fujitsu is a leading provider of IT-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in more than 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu is the fourth largest global IT services and computing systems provider.

Fujitsu is included in the Dow Jones Sustainability World Indexes and in the FTSE4Good Index to underline the company’s engagement for sustainability and the environment. As member of the UN Global Compact, Fujitsu promotes responsible management as a global company while contributing to the building of a sustainable society.

The Fujitsu Way, based on a corporate culture that places great value on the pursuit of new possibilities, has been the foundation of the Fujitsu Group’s vision: through a constant pursuit of innovation, the Fujitsu Group aims to contribute to the creation of a networked society that is rewarding and secure, bringing about a prosperous future throughout the world.


companies A-Z

GABPankofen-Hauptstr.13Germany94447

Harald Ehrl, Managing DirectorTel: +49 9931 9819 4200Fax: +49 9931 9819 [email protected]

GAB was founded in 1997 by Harald Ehrl in Bavaria, Germany. It began shifting its focus to Microsoft products by 1998 with the implementation of Microsoft infrastructure solutions and the redesign of existing environments including complete system migrations. Customer-specific requirements resulted in the development of a suite of software products related to the administration and migration of IT environments.

In addition, GAB has been developing a mobile solutions platform utilising Microsoft BizTalk Server to connect to enterprise resource planning systems. The first product based on this mobile platform is MMM2010, an innovative mobile maintenance management solution for the manufacturing industry. The second product being released in 2010 is MAT2010, a mobile asset tracking solution, which allows users to track and monitor the status of all kinds of assets, via GPS technology in mobile devices.

GAB has grown into a globally operating solutions provider and expert for complex IT environments within multiple industries. Headquartered in Plattling, Germany, GAB is one of a select group of experts in Microsoft-based IT environments in Europe. With its newly founded subsidiary in Dubai, UAE, GAB is now extending its services to the Middle East and Asia.

GAB has continuously maintained close ties with Microsoft and has been a Microsoft Gold Certified Partner since 2003. Through our involvement in Microsoft’s E14 Technology Adoption Program we have had early access to information on Microsoft’s messaging development issues.

In the field of unified communications (UC) with Microsoft Office Communications Server (OCS 2007 R2), GAB has achieved Microsoft UC voice ready gold certification.

GCGCalderon de la Barca 22 Col. PolancoMexico11560

Guadalupe Ramos Mendez, Marketing ManagerTel: +52 555 280 7354Fax: +52 555 280 [email protected]

During the last few years, GCG (with 80 fulltime dedicated employees) has been achieving outstanding results selling and implementing AX projects and today, with its 43 professional consultants, a team of 21 people is specialised in Dynamics AX.

Currently GCG maintains its AX customer renewal rate at over 90 per cent, has always been profitable, maintained a healthy financial history and been able to achieve a double-digit growth for the last five years.

With 25 years of experience, GCG wanted to start 2010 with a renewed and fresh strategy. Therefore, it decided early in 2009 to conduct the most intense and serious effort the company has ever made to build a unique, solid, integral and robust solution built by components that are not limited to technology but also include a compilation of other learning experiences and critical factors that have proved to be the key drivers and levers of highly satisfied customers that need to be systematically addressed in order to have fast and successful AX implementation projects.

This solution has been part of the GCG offering since the second half of 2009 and the results achieved in terms of revenue and customer satisfaction have exceeded all expectations.

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GE Intelligent Platforms2500 Austin DriveCharlottesvilleVirginiaUnited States22911

Keith Johnson, Director, Strategic Alliances and PartnershipsTel: +1 434 978 5318Fax: +1 434 978 [email protected]/industrialsoftware

Bridging the gap between business and plant floor systems, GE Intelligent Platforms’ Proficy Operations Management software is a real-time enterprise solution that provides manufacturers with a wide range of applications and services based upon an open, scalable and standards-based architecture. Proficy’s focus is on continuous performance and agility improvement, visualisation and control of production equipment and operations, and a unified and standardised plant IT infrastructure. Our solutions enhance the fundamental value of Windows Server 2008, Vista, SQL Server 2008, and Office SharePoint Server 2007.

The Proficy Operations Management suite integrates with manufacturers’ existing systems and includes three functional architectural pillars: work process management, operations performance data management, and manufacturing execution systems, including HMI/SCADA. Proficy enables closed loop information exchange with enterprise resource planning systems. It also aligns with Lean and Six Sigma initiatives to facilitate gathering, analysing, storing, and transforming data into real-time information. Proficy’s performance management capabilities help companies model production operations based on ISA-95 standards, track and execute production operations, and continuously monitor production productivity and performance by providing real-time visibility and intelligence.

Geisler DatensystemeManderscheidtstraße 84Germany45141

Frank Geisler, Managing DirectorTel: +49 201 365 5810Fax: +49 201 365 [email protected]

Geisler Datensysteme GmbH, founded in 1997, is a company that is focused on business intelligence (BI) solutions based on Microsoft technologies. In this area Geisler Datensysteme covers every aspect of the Microsoft BI stack from the server up to the client. Since 2009 we are proud to be a Microsoft Gold Certified Partner, certified in five different competencies – networking infrastructure solutions, information worker solutions, data management solutions, BI and independent software vendor.

Our mission is to support our customers in building the best possible BI solutions based on Microsoft products and support collaboration with excellent SharePoint solutions. We work with customers mainly in the enterprise manufacturing sector and services from small to DAX Top 50 companies.

We are located in the heart of the fast developing Ruhrgebiet – but also service companies all over Germany.


companies A-Z

GIA InformatikPeyermattstrasse 3OftringenSwitzerland4665

René Lüscher, Member of the Executive BoardTel: +41 627 897 171Fax: +41 627 897 [email protected]

You offer high-quality products and achievements. In your core business you are the specialist. Therefore, you need a safe, flexible and highly-available IT-environment. In this area, GIA Informatik AG is a specialist and can support you with platforms like server, storage, network, applications and clients.

GIA Informatik cares about your projects and takes the responsibility for part of or the whole IT infrastructure operation. More than 50 highly-qualified IT and network specialists provide security, work on collective solutions and adhere to the strict needs of their customers. GIA Informatik has been continuously imposing its authority in all IT services ranges for more than 20 years and will continue to develop this further.

We specialise in:• Consultation and planning: infrastructure analyses, total

cost of ownership analyses, security checks, virtualisation checks and IT architecture planning

• Project realisation: implementation of IT server platforms, virtualisation, storage, backup, network, monitoring and client infrastructure

• Maintenance and support: disaster recovery, maintenance and advancement of IT-platforms, on a 24x7 basis if necessary

• IT operations: reliable operation of IT platforms in outsourcing or outtasking, based on ITIL service management and ISO 9001 certified processes.

GMCS2/25 Ugreshskaya ulitsaMoscowRussia115088

Tel: +7 495 933 1976Fax: +7 495 933 [email protected]

GMCS is one of the leading consultancy companies in the IT sector that works in the Russian market, carrying out comprehensive projects for the implementation of modern enterprise management systems aimed at improving business efficiency.

The company was established in 1997 and has currently built up significant experience working with large enterprises in various sectors of the economy, both in Russia and abroad. GMCS successfully implemented a number of projects for international companies in the Russian market. To this day, GMCS has successfully implemented more than 300 projects and works closely with over 150 clients.

A unique advantage of GMCS is its multi product approach, which provides consultants with flexibility when working with clients in terms of offering solutions that are best suited to cater for their specific needs.

The Microsoft Solution Department of GMCS offers clients a full range of services related to enterprise management system implementation based on the following platforms: Microsoft Dynamics AX and CRM, Office Solution Accelerator for Sarbanes-Oxley, Office SharePoint Server and Windows SharePoint Services.

The GMCS development strategy implies accomplishment of particular tasks within each product’s line of activity. The company’s main goal is stable revenue growth and gaining a competitive edge on the IT market in Russia and CIS countries.

Since 2005 GMCS has been part of CompuLink Group – a leading alliance in the Russian information technology market. The group’s stable financial position is a reliable foundation for the development of GMCS. GMCS branches operate in Saint Petersburg and Kiev (Ukraine).

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Go Virtual NordicAskims Verkstadsväg 5AAskimSweden43634

Christofer Wanner, HPC Sales SpecialistTel: +46 317 488 870Fax: +46 3128 [email protected]

Operating across 13 European countries ,Go Virtual focuses on helping companies to adopt virtual product development. The company supplies high-end hardware solutions for CAD/CAE, high performance computing (HPC), storage, and virtualisation.

Go Virtual is a certified HP Gold Preferred Partner with specialist certification in HPC and workstations. Our unique combination of competencies within hardware and end-user software makes it possible for us to help our customers throughout the entire process, from requirements capture and business case formulation, to installation, integration, and support of the selected solutions. We always configure HPC systems starting from the business need and end-user application requirements, optimising the investments across different aspects for example cost, price/performance and energy efficiency, depending on customer requirements. Our cluster solutions can be delivered ready to use, regardless of system or departmental size. All our hardware solutions can be built on Microsoft’s operating systems. In the HPC segment, Go Virtual works with Microsoft Windows HPC Server 2008.

Go Virtual is also a distributor of software for computational fluid dynamics, simulation, and visualisation, and distributes software including 3-matic, Pointwise, CFD++, FieldView, RadTherm, Oktal-SE, and D’Fusion.

Gruppo Ecobyte Technology – IstanteVia Sandro Penna 16 PerugiaItaly06132

Giovanni Simoncelli, Corporate Account ManagerTel: +39 075 527 [email protected]

ECOBYTE Technology Srl: as a Gold Certified Partner, working with the main hardware and technology on the IT market, provides design, installation and assistance for any type of network either local or geographically extended. The company designs and realises complex IT architectures with its highly competent technical team, certified by the principal vendors. Training and sustained updating of the systems designers and sales department are the strong points of its networking, telecommunications, security and wireless sectors.

ECOBYTE is looked to by corporate and enterprise firms as well as by the public administrations, for the supply of ‘turnkey’ information systems, either physical or virtual as well as for their integration with existing technology.

ISTANTE: as a Gold Certified Partner, designs and implements enterprise content management solutions for integrated document management solutions, mainly on Microsoft SharePoint, on which the firm has become a national point of reference, as testified by numerous published success stories and by the Microsoft Services Ready – Portals and Collaboration certification. The firm develops, releases and supports complex workflow solutions for interconnection of key processes for the companies or entities with which it works.

ISTANTE designs and integrates structured business intelligence dashboards so as to gather critical information, which is then output in dynamic graphic displays, such as intuitive instrumentation that provide input for strategic decisions at management level.


companies A-Z

Hönigsberg & Düvel DatentechnikJohn-F.-Kennedy-Allee 62WolfsburgGermany38444

Wolfgang-Joachim Schmälzle, COO Sales Tel: +49 5361 308 560Fax: +49 5361 3085 629 [email protected]

Having been a Microsoft partner for ten years and being involved in diverse Technical Adoption Programs, Hönigsberg & Düvel Datentechnik GmbH / H&D International Group has acquired a profound understanding of Microsoft’s approaches and technology. One major focus of our work is on the automotive / manufacturing sector, where we provide both small- and large-scale high-quality IT services to original equipment manufacturers and suppliers alike. From software engineering to corporate client design or IT service desk operation, we carry out a wide range of projects that cover the entire IT lifecycle. With industry and process knowledge thus gained we are able to offer effective and efficient solutions for our customers.

While our Microsoft technology focus is on dynamic IT management with System Center, we cover large parts of the remaining portfolio. In the course of 2010, for instance, we will complete deployment of a new Windows 7 client for one of our largest customers.

As a medium-sized, owner-managed company, H&D is able to offer services at competitive prices.

H&D also has a Microsoft certified in-house training centre. Courses range from Office skills to highly specialised application and infrastructure topics. This will help your personnel to enhance your company’s competitiveness through best-in-class IT systems.

I.B.I.S.30 Technology Parkway SouthSuite 400NorcrossGeorgiaUnited States30092

Ashley Pardue, Marketing SpecialistTel: +1 770 368 4000Fax: +1 770 368 [email protected]

Founded in 1989, I.B.I.S., Inc provides complete enterprise business solutions to maximise business success. Through a solid relationship with Microsoft, we provide world-class solutions for enterprise resource planning, customer relationship management, business intelligence, and custom development. I.B.I.S. specialises in advanced distribution, industrial equipment manufacturing, manufacturing, and field service industries.

I.B.I.S.’ business first’ approach ensures you and our team have a clear understanding of strategic project objectives, measureable business metrics linked to those objectives, and necessary changes to the underlying business processes which drive improved business results. Solution selection and implementation strategy falls naturally out of business objectives clarity.

We comprehend all angles of the issues you are facing and we have the breadth of established experience to get you where you need to be. As recognised experts, we are a leader in the area of business management solutions. We continually work closely with Microsoft to enhance and maintain our products.

I.B.I.S. is a Microsoft Gold Certified Partner, a Microsoft Dynamics Inner Circle Partner, a two-time winner of Microsoft Dynamics Outstanding Partner of the United States award and the 2007 winner of the Worldwide Partner of the Year Award for Microsoft Dynamics GP.

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ICT SpiritTolstraat 35Netherlands7482 DC

Peter van Uden, Manager, Marketing and CommunicationsTel: +31 538 527 777Fax: +31 538 527 [email protected]

ICT Spirit is the leading value-added reseller in the eastern part of the Netherlands. We have a strong focus on our customers’ business. This means that we facilitate their business by designing, implementing and maintaining innovative IT infrastructure solutions based on proven technology.

In2grate Business Solutions140 Buckingham Palace RoadLondonUnited KingdomSW1W 9SA

Graham Sharpe, Marketing DirectorTel: +44 (0) 207 881 2560Fax: +44 (0) 207 881 [email protected]

In2grate Business Solutions Ltd is a leading provider of business solutions encompassing end-to-end business processes, from concept, through design and engineering into manufacturing and end of life-cycle management.

Utilising a broad range of world-class software products, the solutions encompass everything from customer engagement using customer relationship management (CRM) systems, to product design and engineering automation, manufacturing using enterprise resource planning (ERP) and field service. Every step of the process is integrated into flexible software packages and most importantly data is only entered once, reducing errors, cost and potential problems.

In2grate Business Solutions has a wide range of installations throughout the UK, Europe, North America and the Far East, where it deploys a full range of expertise in business intelligence, CRM, financial management, ERP and manufacturing.

The company is a member of the Anisa Group of companies with over 500 implementations in 57 countries around the world.

At In2grate Business Solutions we are aware that many organisations are looking for a new, cost effective and flexible approach when procuring new systems. That is why In2grate Business Solutions has introduced the very successful ‘Solution as a Service’ that provides a fully managed service, tailor made to the clients particular needs and expectations.


companies A-Z

Indigo2 Queens Lane NorthAberdeenUnited KingdomAB15 4DF

Sean Thomson, DirectorTel: +44 (0) 845 257 8880Fax: +44 (0) 845 257 [email protected]

Indigo is an independent information technology specialist, which provides a comprehensive range of IT support and operational management services to small, medium and large businesses throughout Scotland and the UK.

Founded more than five years ago by expert IT consultants and engineers, Indigo has built a strong reputation on the basis of its customer service. This includes developing unique industry offerings, such as not tying customers into long contracts, and a one-hour crisis response service.

The company is a Microsoft Gold Certified Partner, holding competencies in virtualisation, server platform, systems management, desktop, hosting and licensing. Indigo is a leading virtualisation and infrastructure specialist in Scotland.

With more than ten years experience in virtualisation, Indigo is also renowned as a leader in this field. The company was one of the first in the UK to gain Microsoft’s virtualisation competency when it was launched last year.

Indigo’s services include:- PC and server support- Expert advice - Server hosting- Virtualisation- Security and disaster recovery- Telecoms and telephone systems- Networking and infrastructure- Training.

InfomanMeitnerstr 10StuttgartGermany70563

Ralf Paschnik, Head of MarketingTel: +49 711 679 710Fax: +49 711 679 [email protected]

Infoman AG is your consulting and solution partner in manufacturing. We have been successfully strengthening SMBs and corporations in the market for over ten years. Whether mass production, industrial engineering or plant operation, we have brought our know-how to several hundred customer projects and developed extensive knowledge of the sector. As an innovation partner we provide inspiration for new growth strategies.

Infoman was founded in 1998 as a spin-off of the Fraunhofer Institute for Industrial Engineering IAO in Germany; today the company employs about 60 members of staff at its locations in Stuttgart, Cologne and Munich in Germany and in Lucerne, Switzerland. Our range of services comprises integrative strategy and process consulting and tailor-made IT solutions for customer-related business processes in marketing, sales and services.

Infoman’s expertise includes:• Customer relationship management (Microsoft

Dynamics CRM)• Collaboration, portals and documents (Microsoft

SharePoint Server)• Business intelligence (Microsoft SQL Server)• IT integration (Microsoft BizTalk Server).

Stable relationships have been the foundation of our business from the start. Infoman has been a Microsoft Dynamics CRM Gold Certified Partner since 2005 and is among the leading IT consulting companies for Microsoft Dynamics CRM.

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intellecomOhrsbergweg 7Germany69412 Eberbach

Joachim Ernst, GeschäftsführerTel: +49 6271 942 323Fax: +49 6271 942 [email protected]

Intellecom GmbH works with customers to provide the following: • Lifecycle management• Information Technology Infrastructure Library and

Microsoft Operations Framework-based processes• IT optimisation• Cost effectiveness• Continuous improvement• End-to-end services• Reduction of redundancy.

Intersoft Management SystemsLysaker Torg 45LysakerNorway1366

Elisabeth Wallem, CEOTel: +47 2222 6300Fax: +47 2222 [email protected]

Intersoft Management Systems is a company that provides consulting services within project and portfolio management. We specialise in providing our customers with a total overview of their projects, and prioritising them based on the company strategy and the availability of resources.

Intersoft Management Systems is a company that seeks to make your project management processes intuitive and user friendly, while still utilising best practice.

We can provide a total solution in the project management domain, with everything from analysing your company’s needs, through tools and processes, to end-user training and mentoring.

We use Microsoft Project Server as the base solution in implementations, and we have years of experience and a deep knowledge on all aspects of this tool set.


companies A-Z

Intiro DevelopmentBror Nilsson gata 5Sweden417 55

Fredrik Björk, CEOTel: +46 706 941 [email protected]

Intiro AB is specialised in custom development. We create IT solutions that simplify our customers’ daily work processes. Our systems normally run in office and industrial environments with numerous connections to other systems like economic or SAP modules.

All our consultants perform annual certifications in most Microsoft products and environments, but also within other techniques and methods.

We have experience and good knowledge within several industries:• Automotive• Finance and tax• Oil and manufacturing• Online and TV gaming• University labs.

We are a relatively small and efficient company with very good references from Volvo, Skatteverket, Bingolotto, Team Sportia, Swisslife and Borealis.

Invensys Operations Management5601 Granite ParkwaySuite 1000PlanoTexasUnited States75024

Kathleen Regan, Director Strategic AlliancesTel: +1 949 639 8605Fax: +1 949 639 [email protected]

Invensys Operations Management is a leading provider of automation and information technologies, systems, software solutions, services and consulting to global manufacturing and infrastructure industries. The marketplace knows us from our premier brands – Avantis, Eurotherm, Foxboro, IMServ, InFusion, SimSci-Esscor, Skelta, Triconex and Wonderware. Our solutions, which are used by more than 40,000 clients in over 200,000 plants and facilities across 180 countries, include control and measurement instrumentation; safety, critical and distributed control systems; a wide range of real-time operations management software; and professional services.

Enabled by our industry and production expertise, and accelerated by an open software platform, with more than 600,000 active software licenses, and partner ecosystem, our flexible approach perfectly blends automation and information technologies, services and expertise into highly effective solutions that solve problems and optimise the profitability of operations – from single plant devices to multi-plant assets and locations. Combined, they provide the most comprehensive portfolio of solutions available – all designed to measurably improve business performance and value in real time.

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IOKKonrad-Zuse-Weg 15Germany33415

Christian Martin, CEOTel: +49 524 692 900Fax: +49 524 6929 [email protected]

Since 1996, IOK GmbH has been a leading regional B2B provider of professional services based on Microsoft infrastructure solutions.

Today we are a Microsoft Gold Certified Partner and specialise in the following technologies and products:• Microsoft Active Directory• Microsoft SQL Server• Microsoft Exchange Server• Microsoft Office SharePoint Server• Microsoft licensing solutions / software asset

management• Microsoft Forefront.

We provide consulting, service, troubleshooting and maintenance to more than 250 customers from 5 to 5,000 users.

iSmart Business SolutionsPlot No 16A, B BlockCSEZKakkanadCochinIndia682037

D K Sundaram, CFO and CSTel: +91 484 241 3181Fax: +91 484 241 [email protected]

iSmart Business Solutions Ltd is a global enterprise resource planning (ERP) solution provider for the agribusiness industry as well as having a customised ERP solution (HARVEST itTM and HARVEST plus) for the plantations, warehousing, trading/sales, factories, packing and shipping operation industries.

iSmart is a well-established multinational organisation with offices in Kenya, Indonesia, Malaysia, Brazil and India. Headquartered in India, the company commenced operations in 1987 and today has more than 2,000 man-years of experience in software development with over 750 installations in 15 countries making it a world leader in agribusiness software and ensuring return on investment in two years.

Our product covers farm operations, financials, stores, budget, payroll, nursery, forestry, workshop, production, management information systems, purchase, head office consolidations, shipping and invoicing. We offer consultancy in providing connectivity, system requirement and business process reengineering.

Some of our esteemed customers in the industry include James Finlays, Unilever Tea, Sasini, Eastern Produce Kenya, KTDA, Cargill, Homegrown, Tata Tea and Socfin Group.

We provide post-implementation support, which takes care of AMC and future updates on regular intervals. Our post-implementation support department is on call 24x7 to all our clients across the globe to deal with any eventuality.


companies A-Z

itnetxFabrikstrasse 20aBernSwitzerland3012

Marcel Zehner, PartnerTel: +41 318 020 [email protected]

IT infrastructures get more complex and harder to manage every day. With a vast set of products and technologies, Microsoft delivers a valuable framework for efficient and dynamic IT management, which helps customers to dramatically optimise service availability and reduce costs.

itnetx GmbH is a renowned Swiss supplier of standard and customised systems management and virtualisation solutions based on Microsoft products and technologies. We assist customers during the whole IT management lifecycle, from technology evaluation to project end. With our high-quality solutions and ‘better than best practices’ we guarantee to get the maximum out of customers’ IT investments.

And this is what you can expect when you work with us:• More than a decade of high-level experience with

Microsoft products and technologies• Highly certified and flexible employees and partners• Specialisation in systems management, based on the

Microsoft System Center product family• Specialisation in Microsoft virtualisation, based on

Microsoft Hyper-V and App-V• Many realised projects and satisfied customers in

Switzerland and abroad• Always one step ahead.

KerberosAristides Villanueva 374Argentina5500

Martin de los Rios, CTOTel: +54 261 434 [email protected]

Kerberos S.A. is a leading IT company in Argentina dedicated to excellence in IT consulting services. Our main focus is the success of our clients based on the efficient management of their most valuable asset information.

Our team has consolidated its commitment since 2002 supporting major companies in the region, then extending our reach nationally and internationally. Each day more companies choose to trust us to sustain their critical business through the competence and honesty of our professionals.

Our mission is to provide specialised services and technology tools to optimise the management of information based on corporate goals. We look forward to continuing to expand our leading quality services, providing IT consulting services and generating confident and comprehensive solutions.

The recognition of the technological maturity we have achieved gives us access to the highest level of Microsoft partnership, Microsoft Gold Certified Partner, with certification in 12 competencies. These competencies guarantee our excellence in the following areas: software development, outsourced development and IT, licensing, IT infrastructure, Dynamics CRM, data management, collaboration and virtualisation.

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KeyteamVia G.Donizetti 3Italy36100

Annalisa Nula, AdministrationTel: +39 0444 560 745Fax: +39 0444 280 [email protected]

With particular expertise in available to promise, material requirements planning and master production schedule, Keyteam offers organisational consultancy services and IT solutions to companies, from analysing company processes to implementing solutions based on the Microsoft technology stack. This includes: Microsoft Dynamics AX, Dynamics CRM and SQL Server Business Intelligence platform.

Our organisation is well known for implementing high quality software solutions in an international context. Keyteam is a Microsoft Gold Certified Partner for Dynamics AX and has reached a deep specialisation in:• Manufacturing, with particular expertise in available to

promise, material requirements planning and master production schedule

• Service, leveraging on project and service management modules

• Construction, having created a vertical solution• Human capital management (HCM).

We also offer the chance to lower implementation costs, supplying a lot of functionalities across all Dynamics AX modules (financial, trade and logistics, production, project and HCM).

KPIT Cummins InfosystemsGround FloorThe Annexe Hurst GroveSandford Lane, HurstBerkshireUnited KingdomRG10 0SQ

Prem Kumar, Business Development ManagerTel: +44 (0) 118 934 5656Fax: +44 (0) 118 934 [email protected]

KPIT Cummins Infosystems Ltd is a global business technology and engineering services organisation focused on co-innovating domain intensive technology solutions for manufacturing corporations (special focus on automotive, hi-tech and industrial verticals) and diversified financial service organisations to help its customers become efficient, integrated and innovative enterprises.

In the ITO domain we offer application development and maintenance and enterprise applications (package implementation like enterprise resource planning and customer relationship management). The services offered include enterprise applications implementation, integration and support, managed application services, re-engineering, migration and business intelligence.

A leader in technology solutions and services, KPIT Cummins currently partners with more than 100 global manufacturing corporations including more than 50 original equipment manufacturers, semiconductor companies and Tier 1s, helping them globalise efficiently and bring complex technology products and systems faster to global markets.

KPIT Cummins is committed to innovation and sustainable development. As part of CREST activities, our research and development investments are focused on co-building new solutions for customer’s challenges and exploring new technologies. This includes the use of appropriate, advanced and cost effective technologies. The company has filed for 25 patents in 24 months.

We believe in enabling customers to achieve their environmental goals, develop more efficient products and streamline business processes.


companies A-Z

Maison Consulting & Solution505, Business AvenueShahra-e-FaisalKarachiPakistan75350

Sultan Hamdani, COOTel: +92 213 452 0370Fax: +92 213 452 [email protected]

Maison, a Microsoft Gold Certified Partner, is a leading Microsoft Dynamics enterprise resource planning (ERP) and customer relationship management (CRM) solution provider with presence across the Middle East and Africa (MEA). Maison is the biggest company in terms of certified consultants on board across MEA. We have a team of professional and competent ERP / CRM consultants that have a wide range of exposure to diverse industries. Our various case studies have been published on the Microsoft Web site and we have been named in the Microsoft Dynamics President’s Club for the third consecutive year.

Maxima1st FloorParkview 1230Arlington Business ParkReadingUnited KingdomRG7 4GA

Arlene McConville, Business Development ManagerTel: +44 (0) 2476 [email protected]/Maxcel

Maxima is a leading IT business systems and managed services company, providing business solutions and support enablement services to over 1,400 organisations across the UK, Ireland and the US. The company’s core service offerings include virtualisation, network infrastructure and communications, business intelligence and comprehensive Microsoft Dynamics AX/CRM solutions.

Maxima has developed MAXcel, powered by Microsoft Dynamics AX – an integrated and adaptable business management solution designed specifically for the construction, service management and manufacturing sectors.

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MBS-Modern Business SystemsHasnerstrasse 11Austria4020 Linz

Andreas Dunzendorfer, CFOTel: +43 732 652 767Fax: +43 732 652 767 [email protected]

MBS - Modern Business Systems is a leading full-service provider of industry and business solutions based on Microsoft Dynamics NAV and Microsoft Dynamics CRM.

Numerous national and international projects, with approximately 8,000 users around the world, confirm the high level competence of MBS in developing, implementing and servicing enterprise resource planning (ERP) and customer relationship management (CRM) solutions. High customer satisfaction is a key factor of our daily work. The experience and the know-how of MBS’ employees are further components of the company’s success and have enabled us to establish long-term partnerships with more than 800 customers.

MBS’ solutions in the trade, services and industry sectors have also received several awards. The success stories of global customers demonstrate the acceptance of MBS in the small, medium and large enterprise markets. Furthermore, our international partnerships guarantee a successful execution of all ERP and CRM projects across different countries.

McLaren Software7th Floor EastBothwell StreetGlasgowUnited KingdomG2 7HX

Tel: +44 (0) 1412 267 600www.mclarensoftware.com

McLaren Software provides asset information management solutions for owner operators in asset intensive industries.

McLaren customers operate in highly regulated industries where the need for access to validated engineering documents and drawings is essential for the efficient, safe and compliant operation of a plant or facility.

Solutions built on Enterprise Engineer support each stage of an asset lifecycle from capital projects, to handover / turnover, maintenance, repair and operations and the management of change. Industry best practice processes ensure consistent engineering document management processes are followed across all design, project and operations teams of a single project, plant or facility, as well as of multiple operations.

McLaren solutions are proven to reduce operational costs, lower the risk of non-compliance, improve efficiency and accelerate engineering project execution by ensuring the reliability and integrity of asset and project documentation.

Headquartered in Glasgow, Scotland and Houston, Texas, McLaren has offices in Dusseldorf in Germany and partners in North America, Europe, Middle East, South Africa, south east Asia and Australia.


companies A-Z

Mercator ImproveGeijersgatan 4BMalmoSweden21618

Evald Forsberg, Marketing and Sales DirectorTel: +46 4036 8504Fax: +46 4036 [email protected]

Mercator AB, a leading Microsoft Dynamics AX partner, specialises in helping mid-market to large enterprise manufacturers balance customer service and performance objectives for their production.

Mercator, as a Microsoft Gold Certified Partner, has previously been Partner of the Year and recognised for deep domain expertise in process industries, discrete industries, graphics industry, print and packaging, advanced distribution and logistics, together with e-commerce solutions. Mercator also includes Partner Power in Sweden.

Partner Power is a global provider of Microsoft Dynamics solutions and services specialising in creating value for international organisations with offices in more than one country. When you work with Partner Power, you tap into the knowledge and experience of a global organisation made up of leading Microsoft certified professionals working locally in more than 50 countries.

Mercator is located in Sweden with headquarters in Malmo and offices in Stockholm and Gothenburg.

MeridiumSvensknabbevägen 17Sweden39351

Fredrik Därth, Marketing CoordinatorTel: +46 480 426 060Fax: +46 480 426 [email protected]

Meridium is an IT consulting company with core competencies in system development, system integration, Internet technologies and project management. We have a broad knowledge within Microsoft’s development platform .NET and focus much of our resources on development within SharePoint and EPiServer content management system. Typically, we undertake the role as a problem solver rather than delivering specific products or resources. This means that we work closely with our clients, put technology in the right context and look for solutions that achieve the intended results. Our headquarters are in Kalmar, but we operate all over Sweden. Together with our clients we create unique solutions that respond to the information and interaction needs of today.

133

MindSet460 Corniche Al NahrPO BOX: 175-002 Beirut Lebanon Joe Tatarian, General ManagerTel: +961 312 4349Fax: +961 158 [email protected]

MindSet sal is a consultancy firm with special competencies in the provision of business software based on Microsoft technologies such as Dynamics AX ERP, Dynamics CRM, Microsoft Office SharePoint Server, Project Management Server and BizTalk Business Integration.

MindSet provides a comprehensive offering, built upon a deep understanding of clients’ strategies, the industries in which they compete and the business applications and information technologies relevant to their businesses. It delivers process re-engineering, enterprise resource development, operation and business know-how for its clients’ organisations.

MindSet is part of the ITG group. ITG is a holding company handling a portfolio of autonomous businesses dedicated to the provision of information and communication technology products, office equipment and related professional services. ITG is part of HOLCOM, an international group operating since 1967, which employs more than 2,850 professionals in 28 countries. The company’s organisational structure and financial capability make it an ideal partner for clients who are actively seeking suppliers that offer proven expertise and highly focused commitment to their markets.

MPS & AffärssystemBox 162OsbySweden28333

Leena Kossila, Managing DirectorTel: +46 4794 [email protected]

MPS & Affärssystem AB has more than ten years’ experience of Microsoft Dynamics AX, specifically in Sweden, Norway and Finland. Our speciality is to help customers to understand and utilise their enterprise resource planning systems in better ways, in order to support daily manufacturing and logistics routines. We review workflows and system settings and help to solve problems, when needed.


companies A-Z

NAVAX GroupEuro PlazaLehrbachgasse 2Austria1120

Marko Wildhaber, Marketing SpecialistTel: +43 1 8043 [email protected]

The NAVAX Group is your partner for designing, implementing and servicing enterprise resource planning, customer relationship management, business intelligence and enterprise content management solutions. We optimise the utilisation of your resources to improve productivity, transparency and profitability.

Every company has its specific processes, every industry its specific challenges. We consider these requirements and consequently increase your competitive advantage. Our industry solutions are tailored to match the specific requirements and standards of your business. This keeps the necessity for adjustment at a minimum and allows a fast and efficient implementation of your business software solution.

Navax has already realised more than 400 national and international projects in various industries. Because of these experiences we are familiar with the processes of your business. We know exactly what specific functions are essential for a successful business software solution.

Profound knowledge of operating processes in combination with established product and technology know-how guarantee the best solution for your industry.

NaviComJak. Askelandsvei 11SandnesNorway4316

Leon Tveit, CEOTel: +47 9920 [email protected]

NaviCom AS was established in 2001 and is owned by its directors. Our head office is located in Lura, Sandnes, Norway. We also have offices in Oslo, Bergen and Mandal.

NaviCom delivers Microsoft Dynamics AX and Dynamics NAV solutions; software considered essential products for Microsoft.

NaviCom founds its expansion and growth on solid products, long-established customer relations, extensive expertise in enterprise resource planning (ERP) systems and the market, as well as excellent employees. The company has achieved significant progression and growth and now employs around 90 staff.

Our vision is to create value for our customers, and based on our knowledge of technology and business processes, we deliver high quality ERP solutions to selected segments in the Norwegian market, and we operate in international markets as a member of Partner Power.

135

NCIMVeurse Achterweg 26Netherlands2264 SG

Dinja Verstoep, Account ManagerTel: +31 703 501 554Fax: +31 703 545 [email protected]

The NCIM Group specialises in seconding highly educated professionals to manage projects, consult, develop software, and manage systems in technical environments. More than 150 skilled professionals work on IT solutions in the defence and security, energy and utilities, telecommunications, transportation and media and technical automation sectors.

The NCIM Group was established in 1988 and has offices in the Netherlands in Leidschendam and Eindhoven, as well as in Brussels in Belgium, Camberly in the UK, Milan in Italy and Fort Worth in the US. The company’s headquarters are in Leidschendam.

Passion for technology – that is what every NCIM employee has. We are all software developers or system engineers, or have started as such, and are proud of it. We work on technical and innovative assignments for renowned companies.

We are ISO 9001:2008 certified and proud to be a Microsoft Gold Partner. We are the preferred supplier of customers for whom confidentiality and security are very important.

We believe in strong and lasting relationships with our customers and employees. Our drivers are service, quality and cost. We deliver the best quality for an unbeatable price.

Neugebauer RhapsoPassauer Str. 30NürnbergGermany90480

Rainer Neugebauer, General ManagerTel: +49 911 994 000Fax: +49 911 994 [email protected]

Neugebauer Rhapso GmbH has 35 years’ experience in supplying solutions for production planning and control in the corrugated board and packaging industry. We, as a Microsoft Certified Partner, are a small high-performing company with a solid standing in the market. Customers all over the world benefit from stable, long-standing business relationships and a widely experienced dedicated developer team. We work hand in hand with our customers to meet their needs and provide worldwide support at short notice.

PC-Topp.NET is an intranet-based application for production planning, complemented by online connections to modern corrugators and shop floor data collection terminals. PC-Topp has been installed in almost 300 plants in 36 countries worldwide and has become one of the industry leaders in its domain in Europe and Africa, as well as Latin America.

The corrugated industry has its own challenges; hundreds of orders must be scheduled and produced daily with an average lead-time of little more than a day. Using PC-Topp, plants achieve high savings through optimised production flow, increased on-time deliveries, and quick reactions to downtime or other problems.

PC-Topp meets the requirements of plants in the most diverse environments, from Madagascar to Scandinavia, from the UK to Russia or Morocco. Optional personalised modules provide extra functionality and integrate smoothly with the surrounding standard software. PC-Topp’s acclaimed user interface is easy to learn and intuitive to use, for quick adoption by users from varying cultural backgrounds.


companies A-Z

NORRIQ BelgiumKruisstraat 289A3120 TremeloBelgium

Alex Vandereycken, Managing DirectorTel: +32 16 498 115Fax: +32 16 561 [email protected]

NORRIQ is a leading supplier when it comes to the implementation and support of business solutions based on the Microsoft Dynamics platform. While NORRIQ counts many enterprise companies among its customers, we specialise in providing 360-degree services for small and mid-sized companies. Today NORRIQ is one of the world’s foremost suppliers of Microsoft Dynamics solutions with more than 10,000 customers.

NORRIQ is headquartered in Denmark and has sought to invest in the companies that it has acquired and has thereby built a solid organisation to serve as a base for international development. NORRIQ, founded in 2007, acquired the IT-consultancies Munk IT, Conzern and Senseit Business Solutions in the same year. In 2008 NORRIQ acquired the Danish IT consultancy Net Partner and the Dutch and Belgium IT consultancy Helios-IT. NORRIQ has 400 employees in Denmark, Iceland, Belgium and the Netherlands.

In 2000 NORRIQ Belgium started the development of its industry solution, Drink-IT. Drink-IT, developed for breweries, beverage producers and specialised beverage wholesalers, meets the industry’s unique and specific requirements. Built on Microsoft Dynamics NAV, the integrated Drink-IT solution provides an end-to-end business management solution ensuring the visibility necessary to make informed decisions in production and quality management, logistics, sales and promotions.

Noser EngineeringTalackerstrasse 99WinterthurSwitzerland8404

Axel Hohnberg, Microsoft Business Unit ManagerTel: +41 522 345 611Fax: +41 522 345 [email protected]

Noser Engineering AG provides information technology consulting, solutions and services to local, European and multi-national companies. We are an award winning Microsoft application lifecycle management (ALM) consultancy, founding member of the Open Handset Alliance and a leader in Swiss system testing/QA and manufacturing execution systems (MES). With 25 years’ experience in embedded systems, Noser Engineering adds value through quality, on-time delivery, speed and innovation.

Winner of the Microsoft Visual Studio Western Europe Inner Circle 2009 award for recognition in the field of ALM, Noser Engineering continues to serve its customers and share in their success with state-of-the-art ALM and MES consultancy services.

The Noser group of companies reported sales of CHF98 million in 2008 and currently employs approximately 500 people.

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OffimacHeerstraat 86HasseltBelgium3510

Raf Kinet, Managing PartnerTel: +32 1185 0130Fax: +32 1125 [email protected]

With more than 30 years of experience and ISO9001 certified, Offimac delivers total end-to-end solutions for small and medium companies from 1 to 100 concurrent users.

Microsoft Dynamics NAV ERP is Offimac’s main business. Next to NAV standard functionality, Offimac has powerful NAV add-ons that are successfully used in various industries for customer relationship management (CRM), human resource management (HRM), project management, manufacturing and planning and service management.

Offimac can deliver total solutions, from NAV business software to ICT infrastructure, SharePoint information management solutions, document management, reporting and Web solutions.

Offimac is a one-stop ICT shop for small and medium businesses that like to rely on one strong ICT partner with a proven, professional track record.

Offimac focuses on manufacturing companies in various industries, with standard NAV manufacturing software as well as Offimac NAV enhancements (add-ons) for project management, HRM, CRM, graphical planning and coating.

Olivia SistemasMadrazo 27BarcelonaSpain08022

Frederic Barberà, CEOTel: +34 932 380 [email protected]

Olivia was established in early 1999. Our main goal was to provide the appropriate software tools to the industry sector. We offer our customers Dynamics NAV’s enterprise resource planning capabilities along with a complete set of add-on solutions. These allow manufacturing plants to manage, plan and obtain the necessary analytical information in order to optimise their decisions to improve processes and operation to fulfil customer requirements and maximise revenue.

Providing our customers with flexible and friendly tools to boost the user’s capacity is a must for our company. Our expertise covers a wide range of sectors from aerospace, iron, cabling, machinery and plastics to pharmacy and nutrition.

Olivia’s most successful add-ons include finite capacity scheduling, facilities and machinery maintenance, quality management and shop floor control.


companies A-Z

ORBISNell-Breuning-Allee 3-5SaarbrückenGermany66115

Andreas Werner, Sales ManagerTel: +49 681 9924 600Fax: +49 681 9924 [email protected]

ORBIS AG is an international business consulting company, providing customer relationship management (CRM) consulting and development for more than 15 years, and specialising in the consumer goods, manufacturing and automotive industry. As a Microsoft Gold Certified Partner, ORBIS offers specialised industry solutions on the basis of Microsoft Dynamics CRM.

One focus is the Microsoft certified business solution ORBIS SAP Integration Suite, which is closely integrated into the business processes of SAP enterprise resource planning. The customer benefits from all the advantages of Microsoft Dynamics CRM, such as simple use, high user acceptance and fast implementation, together with seamless SAP integration in real time.

With the ORBIS Manufacturing Suite, ORBIS provides a CfMD-certified suite, which is optimally adapted to the specific needs of companies in the areas of automotive, manufacturing, electronics, high tech and service-oriented industries.

ORBIS offers a Microsoft Dynamics CRM solution pre-configured for the consumer goods industry. Numerous functionalities guarantee efficient support in the areas of in-house sales, key account management, POS management, trade promotion management and category management.

In addition to this, ORBIS has designed a Microsoft Dynamics CRM solution especially for construction suppliers. It offers companies the possibility to transparently map and administer complex information and customer relations in connection with construction projects.

ORBIS has more than 250 successful CRM projects with companies such as Ardex, CFP Brands, Fixemer Logistics, Herta, IDT Biologika, maxit, Melitta and Rathscheck.

OutsourceryWaterfold ParkRochdale RoadBuryUnited KingdomBL9 7BJ

Adam Spurr, Sales [email protected]

Outsourcery Ltd is the UK’s leading provider of mobile-centric unified communications (UC) and hosted IT solutions to small and medium-sized enterprises. The company has its own state-of-the-art data centre and hosting infrastructure to provide managed services and software-as-a-service (SaaS) IT solutions such as hosted Microsoft Exchange 2007, Microsoft Office SharePoint Server 2007, Microsoft Office Communication Server, Microsoft Dynamics CRM 4.0 and UC solutions using a BroadSoft hosted switch.

Outsourcery is Microsoft’s Hosting Solutions Partner of the Year, announced at WPC 2010 in Washington DC, and is the UK launch partner for UC. As the UK’s number one provider of hosted Microsoft Dynamics CRM 4.0, we received the prestigious ‘SME Hosted Communications Solution of the Year’ award at the Comms National Awards 2009.

A Microsoft Certified Gold Partner with a total of seven competencies, the company employs more than 230 staff based in three UK offices.

Outsourcery is the UK’s first carbon neutral UC and hosted IT solutions company, offsetting our carbon emissions to replace open cooking fires in the Kisumu region of Kenya with energy-efficient Rocket stoves. This was recognised at the Comms Business Awards 2010 when Outsourcery was awarded the ‘Green Channel Company’ Award.

With an annual turnover of circa $63 million, Outsourcery provides solutions to approximately 10,000 customers and more than 100,000 business end-users.

139

PDM TechnologyNiels Jernes Vej 10Denmark9220 Aalborg

Troy Norgaard, Marketing ManagerTel: +45 9635 4440Fax: +45 9635 [email protected]

Our core product, BlueStar PDM / PLM, is a product lifecycle management solution for Microsoft Dynamics AX developed for manufacturers in the industrial equipment, automotive, high tech and electronics and mechatronics industries. The solution is fully embedded in the Dynamics AX user interface as an add-in module.

The system features:• AX-embedded user interface• Bidirectional computer-aided design (CAD) enterprise

resource planning integration• Engineering change management• Graphical workflow• Bill of materials and configuration management• Document management• Multi-site/worldwide engineering collaboration• Revision control with full traceability• Variant management• CAD neutral 3D viewer.

The benefits of the system include shortened lead times/time-to-market, lower costs, enhanced engineering collaboration, improved business processes and increased productivity.

BlueStar PDM/PLM is available for Axapta 3.0, Microsoft Dynamics AX 4.0 and AX 2009. Integrations are available for mechanical CAD systems such as AutoCAD, Inventor, SolidWorks, Pro/E, Solid Edge, and ME10. Electronics and electrical CAD systems are also supported.

Platani NederlandWilhelminastraat 37a BredaNetherlands4818NL

Maurice de Jong, Commercial DirectorTel: +31 765 968 980Fax: +31 765 968 [email protected]

When it comes to optimising your IT infrastructure, Platani BV has technical proficiency and experience in a wide range of industries. From implementing innovative IT solutions, to a range of tailor-made advising packages such as workshops and assessments, we can truly help you to meet your business objectives.

Platani provides high-level consultancy services and delivers (fixed-price) projects in the area of server and desktop environments, business continuity, IT operations optimisation, unified communications and (social) security. Our highly experienced, certified and university educated professionals can help you with the latest Microsoft technology and architectural concepts.

Examples of Microsoft solutions we use in our projects are: Remote Desktop Services, Exchange, Office Communications Server, Forefront Threat Management Gateway, App-V, Hyper-V, Server 2008 R2, Windows 7, System Center Operations Manager and Configurations Manager, desktop virtualisation and SQL Server. Furthermore we have adopted Microsoft frameworks such as the Infrastructure Optimization model.

We use the knowledge of these products and concepts, combine these with our experience and your business requirements and ambitions and deliver the exact solution that fits your organisation best.

“Everyone can make a simple matter complex, but it takes knowledge to turn something complex into something simple.”


companies A-Z

Preactor InternationalCornbrash ParkBumpers WayChippenhamWiltshireUnited KingdomSN14 6RA

Mike Novels, CEOTel: +44 (0)1249 650 [email protected]

Preactor International is a world leader in production planning and scheduling software used by a wide range of businesses. Frequently integrated with enterprise resource planning, manufacturing execution systems and supply chain management solutions, Preactor’s breakthrough technology is used by more than 3,000 small, medium and large companies located in 67 countries.

Preactor has established partnerships with more than 400 companies located around the world to provide local expertise to support the implementation of the solution for each company. These 1,000+ accredited professionals offer a key resource, working closely with users to ensure each company’s unique requirements are met.

The current trends in manufacturing are towards lowering inventory levels to reduce costs yet still be able to respond to shorter lead times to satisfy customer demand. Preactor offers a family of applications ranging from mid and long term capacity planning to detailed scheduling and is translated into 30 languages.

Preactor runs on industry standard hardware, operating systems and databases. Preactor International has long been a Microsoft Gold Partner and certifies its products for use on Microsoft platforms and databases. It uses the latest technology to develop its applications and typically offers at least one major release each year.

Precio SystemutvecklingSveavägen 165StockholmSweden113 46

Anders Dudley, Sales ManagerTel: +46 196 038 [email protected]

Precio AB is a specialist service supplier, focused on providing capabilities within high-end software projects and delivering services ranging from feasibility studies to deployment and application management. With experienced and highly skilled personnel in key technical areas, primarily based on Microsoft technologies, we deliver mission-critical solutions often based on agile methods. Precio has earned Microsoft Gold Certified Partner status for seven consecutive years and is a leader in the Swedish market regarding server platforms such as Microsoft SharePoint Server and Microsoft BizTalk Server.

141

PrediktorHabornveien 48BGamle FredrikstadNorwayN-1630

Philippe Acas, Vice President, Sales and MarketingTel: +47 9540 8000Fax: +47 6938 [email protected]

Prediktor’s manufacturing execution system (MES) solution gives production companies the tools needed for daily operation of production, deviation handling and process and product optimisation. Benefits include higher product quality and increased production yield.

The MES solution integrates with process equipment to collect all relevant information from production and exchanges information with systems such as enterprise resource planning, maintenance and laboratory information management systems.

Available functions include single product tracking, production reporting, downtime reporting, recipe management and statistical process control – all in real time. This provides customers with better control over their production, reduced equipment downtime and an optimised process.

Prediktor’s product tracking engine utilises an extremely powerful proprietary database together with Microsoft SQL Server, where the customer can track everything that affects their product throughout the production process. This functionality gives enormous potential for revealing the roots of quality and production issues.

The MES solution is completely modular, letting customers choose which functionality they wish to install and when they want to install it. The solution is Web-based through .NET technology, giving customers access to their production data from anywhere in the world through secure VPN connection.

Our core markets are the photovoltaic and food and feed production markets.

PredisysTietäjäntie 4EspooFinland02130

Bo Sorensen, Vice President, Sales and MarketingTel: +358 9439 3420Fax: +358 9439 [email protected]

Predisys develops manufacturing business intelligence and statistical process control software solutions for organisations seeking to optimise product quality and process efficiency, reduce the cost of compliance, and enhance manufacturing visibility across the product life cycle and supply chain. Predisys is a technology leader in turning massive plant floor databases into useful intelligence for use by product development, engineering and manufacturing.

Predisys Manufacturing Analytical Suite is the company’s flagship solution, combining tools for managing and harvesting quality and performance measurement information with powerful statistical analysis tools and refining vast amounts of manufacturing quality data within an enterprise wide Microsoft SharePoint portal platform. Predisys Manufacturing Analytical Suite bridges the gap between engineering and manufacturing with live statistical analytics and intelligence extracted from high-volume manufacturing data.


companies A-Z

Prime VisionParadieslistrasse 4 AarburgSwitzerland4663

Silvia Konerding, Sales and MarketingTel: +41 627 870 606Fax: +41 627 870 [email protected]

Prime Vision AG is one of the leading Microsoft Gold Certified Partners in Switzerland.

Since 1993 more than 30 motivated employees at three locations have provided the following services to our customers:• Implementation of solutions based on Microsoft

Dynamics NAV• Development and integration of e-business applications

(e-procurement, Web shops and Web clients)• Payroll and human resource management solutions for

the Swiss market with SwissSalary and SwissHRM• Intranet and extranet solutions with Microsoft SharePoint

technology.

ProfitbaseStokkamyrveien 13Norway4313 Sandnes

Larry LeBlanc, PresidentTel: +47 9706 4000Fax: +47 5196 [email protected]

Profitbase, a Microsoft Global Alliance Partner, helps manufacturers improve supply chain performance by providing them with a rich set of metrics that enables decision makers to track and optimise performance.

The Profitbase BI for Manufacturing solution delivers actionable performance information on financials, sales, purchasing, inventory, account receivable, account payable, OEE and delivery. Information is delivered to users based on their roles in the organisation. Plant managers can track production, work-in-process, and inventory by area, line, department and operator. Management is able to monitor top-performing plants, vendors and track inventory. Regardless of their role, everyone from the CEO to the line supervisor can monitor performance.

Profitbase solutions are quickly deployed using Profitbase Studio, a data warehouse deployment acceleration tool that is used to create, manage and deploy manufacturing business and data source connector templates. The business templates capture standard manufacturing metrics and key performance indicators common in the industry. Connector templates enable quick connection and data retrieval from many of the most popular enterprise resource planning and manufacturing execution systems, including the Microsoft Dynamics family of business systems.

The Profitbase solution is built on Microsoft SQL Server 2005/2008 and delivers performance information to scorecard, dashboard and reporting systems, like Microsoft SharePoint.

143

Program FrameworkHoppingwood FarmRobin Hood WayLondonUnited KingdomSW20 0AB

Richard Gordon, Head of Business DevelopmentTel: +44 (0) 800 074 2929Fax: +44 (0) 20 8949 [email protected]

Program Framework is an established Microsoft Gold Certified Partner specialising in programme, project and portfolio management consultancy together with the requisite processes and people skills. Our qualified experts have a wealth of business and technical experience across all industries. We deliver consistent planning processes as well as the technical installation, configuration and training needed for successful technology deployments. Program Framework has the capability to work with a range of organisations with different levels of maturity and ambition. We build a close working relationship with our clients, understanding their culture and enabling a step-change approach to managing change requirements together with solid support and on-site training as required.

Project InformaticaVia C. Cattaneo 6Stezzano (BG)Italy24040

Valeria Mauri, Marketing ManagerTel: +39 035 205 0301Fax: +39 035 454 [email protected]

Project Informatica, a system integrator since 1990, provides IT consultancy, expertise, service and innovation for your company.

Consultancy: Project Informatica develops, designs and implements solutions related to IT infrastructure (data centres, storage and server consolidation and networking), virtualisation and IP telephony. In addition, Project is able to implement application solutions for business management through technical advice, training and application.

Expertise: our expertise for your company, the guarantee of a qualified and certified team by main software and hardware vendors.

Project is a Microsoft Gold Certified Partner and has various Microsoft competencies:• Unified communications• Server platforms• SharePoint, portals and collaboration• Information worker solutions• Licensing solutions • Virtualisation.

Service: service centre and system approved and certified by the main hardware vendors on the IT market. Your company can be always under control through efficient monitoring services, helpdesk, outsourcing, disaster recovery, backup and maintenance.

Innovation: Project Informatica, thanks to its multimedia headquarters, welcomes customers monthly for demos, workshops (Open Labs), tests and meetings in order to give you the opportunity to get in touch in advance with Microsoft’s new technologies and trends.


companies A-Z

PROPHIX Software350 Burnhamthorpe Road WestSuite 1000MississaugaOntarioCanadaL5B 3J1

Bally Boodram, Vice President, MarketingTel: +1 905 279 8711Fax: +1 905 279 [email protected]

PROPHIX Software is a leading developer of solutions designed to automate financial processes including budgeting, planning, reporting, analysis, and performance management for the midmarket. Finance leaders around the world use PROPHIX to empower their organisations and gain greater insight into business performance.

PROPHIX and its partners deliver the best value by combining high-end functionality, low total cost of ownership, and the fastest implementations in their class.

PTC140 Kendrick StreetNeedhamMassachusettsUnited States02494

Sean Miller, Strategic Alliance ManagerTel: +1 781 370 5072Fax: +1 781 370 [email protected]

PTC helps discrete manufacturers succeed by meeting their globalisation, time-to-market, and operational efficiency objectives in product development. As one of the world’s largest and fastest-growing software companies, we deliver a complete portfolio of integral product lifecycle management (PLM) solutions to over 50,000 customers in the industrial, high tech, aerospace and defence, automotive, consumer, and medical device industries.

PTC provides the single best-selling PLM software in the market. Microsoft is the worldwide leader in software, services and solutions that help people and businesses realise their full potential. Together, PTC and Microsoft deliver best-in-class product development solutions that can be leveraged broadly across your organisation’s IT infrastructure.

145

QuriusVan Voordenpark 1aKP ZaltbommelNetherlands5301

Suzanne SchaapmanTel: +31 418 683 500Fax: +31 418 683 [email protected]

Qurius NV provides technology services including design, architecture, infrastructure, deployment and system management of Microsoft-based business and IT solutions. Headquartered in Zaltbommel, the Netherlands, we serve customers across Europe, including Belgium, Germany, Italy, the Netherlands, Spain, the UK and the Czech Republic. In 2010, we openly declared a target of 100 per cent sustainability by 2014. A bold objective, designed to drive the company to European leadership in the field of sustainable ICT. We aim to be the number one choice for customers with the same ambition and the same sustainability goals. Qurius has been publicly quoted on Euronext Amsterdam since 1998.

We’re creating a stimulating, challenging, vibrant and rewarding environment for customers and employees alike. We partner with some of the world’s best known and leading technology companies and, like them, we’re aiming for best-in-class and we’ll settle for nothing less.

Real Consulting Integration and OperationFragoklissias 5 MarousiAthensGreece15125

Ioanna Dimopoulou, Marketing and Communications DirectorTel: +30 210 638 1000Fax: +30 210 638 [email protected]

Based in Athens and founded in 2001, Real Consulting Integration and Operation IT Systems S.A (Real Consulting) is one of the IT leaders delivering business software and systems integration services, in the areas of automotive, manufacturing, telecommunications, retail and trading, financial services, health and Greek public sector. With a strong customer portfolio in Greece and abroad, Real Consulting provides business solutions and services that enable companies to drive increased efficiency and improve profitability. The company takes pride in ten years of technology innovation delivering business solutions that help organisations build competitive advantage. Real Consulting has achieved long term, strategic partnerships with world leaders in IT. Specifically, the company is a value added reseller and Gold Certified Partner of SAP, as well as Microsoft Certified Business Solutions Gold Partner. The company has an international presence in over 49 countries, through its dynamically growing subsidiary, Incadea, implementing vertical solutions in the automotive industry.


companies A-Z

runtime softwareSchuettelgrabenring 3Germany71332

Thomas Buchegger, CFOTel: +49 715 1500 2440Fax: +49 715 1500 [email protected]

A Microsoft Gold Certified Partner, runtime operates out of Stuttgart, Germany to provide innovative solutions and fresh consulting on sales and service solutions, creating optimised business process experiences. runtime leverages .NET, SharePoint and Windows Azure technology to integrate the organisational information world and give answers to prevalent challenges.

Clients value the services of this software integrator to deliver new intelligence and deploy competitive advantage through workflow systems, ‘pulsed’ mobility framework, enabling e-collaboration, project management systems, enterprise search and training. runtime’s focus remains on its customers and the business value it delivers from consulting throughout software configuration and development up to operational service and maintenance.

For this reason, runtime offers, integrates and combines custom software with Microsoft technology.

Focus on mobility:

Making information available for mobile workers and delivering business processes to those places where business happens is a promising function. runtime understands how to create a great mobile environment for employees working in the field.

Focus on cloud computing:

With Windows Azure, life has become even simpler. Global accessibility and service levels put runtime’s clients in a position to effectively turn capital expenses into operational spending and create organisational excellence without prior investment.

scarabaeusTECJustus-von-Liebig-Straße 7BerlinGermany12489

Martin Kalkuhl, Director, Business Development and MarketingTel: +49 3056 590 730Fax: +49 3056 5907 [email protected]

scarabaeusTEC GmbH is a highly specialised IT company. We develop software solutions for the pharmaceutical industry and support our customers with computer system validation – both in order to increase the security and efficiency of the production of medicines and drugs.

From production planning systems to laboratory information management systems, from enterprise resource planning to document management system/enterprise content management, business intelligence, electronic common technical document and pharmaceutical labelling systems, scarabaeusTEC offers integrated business solutions within the pharmaceutical industry. The development, documentation and functionality of our software always take into consideration the requirements of good manufacturing practice, good laboratory practice and the food and drug administration guidelines. No matter how complex the processes of a pharmaceutical company are the scarabaeusTEC product portfolio always delivers an ideal solution.

We are not specifically targeting large enterprises in the market, but the vast majority of small and medium pharmaceutical and biotech companies, of which most are particularly dependant on optimal and economical solutions.

For more than 15 years, we have specialised in pharmaceutical solutions and our products have fulfilled special requirements, not only for our customers and the authorities but also for our internal operational sequences and services.

Therefore we consider ourselves to be in the best position for our pharmaceutical customers, to be exactly the partner they need when it comes to IT-specific questions.

147

SCI3773 Côte VertuSuite 100MontrealQuébecCanadaH4R 2M3

Georges Haddad, PresidentTel: +1 514 334 3322Fax: +1 514 334 [email protected]

SCI is a Microsoft Certified Dynamics Partner and a pharmaceutical/life sciences industry specialist. Serving clients since 1998 in Canada, the US and Europe with customer relationship management (CRM) and enterprise resource planning (ERP) business solutions, we offer specific end-to-end B2B services from business process design, integration, change management, training and help desk support to standalone business units operating within larger global pharmaceutical enterprises.

With fully integrated systems that give your smaller field teams the effectiveness and tracking capability of physicians, healthcare providers, patients and insurance companies, from first contact through to purchase and post-sales, to managing a greater volume of transactions with a reporting engine that is in real-time data, we understand these fundamental changes and business drivers and can support your new strategies and technologies with tangible bottom line results to enable managers to make quicker, informed decisions in this changing and challenging business environment.

SCI’s proven approach with our certified team increases performance and real value from your CRM and ERP pharmaceutical-specific investments by establishing clear expectations from the beginning of your project right to the transfer of knowledge and training for the strategies and technologies we deliver to resolve your business challenges.

Our references say, “We are a trusted advisor to our customers and partners.” We provide the right combination of people, processes and technology to align with your business objectives and deliver tangible results – guaranteed!

SiemensViale Cembrano 11GenovaItaly16100

Giacomo Torre, Head Product Management IA AS MESTel: +39 103 434 836Fax: +39 1038 [email protected]

Siemens Manufacturing Execution System (MES) Software, a business unit of Siemens Industry Automation, with headquarters in Genoa, Italy, is a leading global provider of MES software and services. Simatic IT is the Siemens software offering for MES for linking production and management (horizontal and vertical IT integration) and thereby optimising production processes. More than 500 engineers, technicians and professionals worldwide are in charge of product-related services such as pre-sales consulting (strategic engineering), post-sales consulting, as well as training, global technician support and partner support. The team has already installed Simatic IT in more than 1,000 projects worldwide. Some of the best known companies of the world in both the manufacturing and processing industries are among our customers. Our wide offer of highly innovative technologies and solutions for specific customers and industry sectors is the key to a continuous increase in performance.


companies A-Z

Siemens PLM Software5800 Granite ParkwaySuite 600PlanoTexasUnited States75024

Tel: +1 800 498 [email protected]/plm

Siemens PLM Software, a business unit of the Siemens Industry Automation Division, is a leading global provider of product lifecycle management (PLM) software and services, with 6.7 million licensed seats and 63,000 customers worldwide. Siemens PLM Software works collaboratively with companies to deliver open solutions that help them turn more ideas into successful products.

Simpson Associates Information ServicesRegency HouseYork Business ParkYorkUnited KingdomYO26 6RW

Mark White, DirectorTel: +44 (0) 1904 234 510Fax: +44 (0) 1904 789 [email protected]

Simpson Associates specialises in designing, managing, building and supporting information management applications, ranging from: data warehousing, business reporting, analysis, metrics, financial planning, financial forecasting, financial consolidation, portals and business collaboration solutions.

Our services cover: strategy definition, requirements analysis, application and process design, project governance, application development, education and support. Our customers in the manufacturing sector include: Chemring Group, Hyundai, Bostik, ACCO Brands, Frank Roberts & Sons and Aggregate Industries.

‘We have taken £2.3 million out of trade Working Capital and turned it into cash,” says Paul Hudson, IT manager, Bostik. “We have improved on-time delivery of orders by more than ten per cent. Late orders have dropped by 80 per cent and people know that as we improve both our customer service and cash flow, we increase the longevity of the business.”

We recognise that applications are most effective when they are fully adopted by our customers. We deliver training courses on and off site, on a one-to-one basis and to larger groups, in formal settings and as more interactive workshops; we also have a unique pricing structure, often resulting in there being no additional cost to add extra delegates to a course.

149

SkillBOX 159Tuneveien 871712 GraalumNorway1712

Kai Atle Rød, Managing DirectorTel: +47 4830 [email protected]

Skill AS is a Norwegian IT consulting company located in Oslo and østfold. Technical expertise and in-depth understanding of IT applications combined with business understanding are crucial when designing solutions that support business needs and meet end-user expectations.

Skill is a specialised and efficient organisation that delivers within its service areas and markets. We aim to design and implement business-oriented IT solutions that support the customer’s business and make them more efficient, profitable and competitive.

The company is skill-driven and skill-focused. Our main asset is our employees’ competence. We ensure deliveries are cost effective and implemented in the best possible way.

Today’s IT solutions are complex systems made up of mutually dependent components. To ensure performance and stability, it is essential that components be optimally configured individually and in relation to each other. Thus, it is critical to have consultants and advisors with the necessary span of competence and who know what it takes to achieve efficient, stable and secure IT solutions.

Skill works as an advisory partner for our customers and believes the most satisfied customers are acquired through successful implementation of solutions that help realise business goals.

We believe current and future workers are free people who enjoy and are motivated by working with other talented people in a focused environment with high standards of competence and quality. The company’s basic philosophy is that involved and committed employees perform better.

SkillteamAvenue de Roodebeeklaan 89Belgium1030

Robert Cuvelier, Sales and Marketing ManagerTel: +32 2743 [email protected]

Innovative and cost-efficient ICT solutions are strategic instruments for the realisation of your business objectives as a growing organisation. At the same time, the success of your ICT projects is largely determined by the skills and experience of the people who design, implement and support the solutions.

As an ICT company, Skillteam can make the difference to your organisation: we design, implement and support innovative and cost-efficient ICT solutions by relying on specialists who combine advanced ICT skills with a profound business expertise.

Skillteam’s consultants will first audit your situation in order to offer you the solution that matches your specific business needs. Making sure that the right ICT resources are available at the right time, Skillteam guarantees the continuity of your business and contributes to your success.

In order to realise this, Skillteam lets its customers choose the delivery mode, from staff augmentation to projects and managed services that matches specific needs.

Skillteam has unique access to some of the most advanced technological expertise on the market, while keeping the flexibility and the direct approach of a medium-sized organisation.


companies A-Z

Softlink SolutionsFoundry PlaceWitham RoadMaldonUnited KingdomCM9 8JT

Neil Trivett, Managing DirectorTel: +44 (0) 845 094 0010Fax: +44 (0) 845 094 [email protected]

Softlink Solutions Ltd – your virtual IT team – is dedicated to providing the small and medium enterprise market with the complete IT solution to allow for stream-lined deployment and effective results.

We believe in offering you the ability to outsource your entire information technology resource. We specialise in line-of-business application software and bespoke software development, as well as the supply and implementation of the systems these run on.

For the last 34 years, the Softlink QL business suite has been focused on empowering companies and their customers with a single, centralised source of information. A fully customisable range of suites enables companies to dictate how the system works, not the system dictating how they work.

As a Microsoft Gold Certified Partner, we have earned several competencies that give our clients reassurance that their infrastructure will remain stable, reliable and benefit from the latest technologies. All our engineers are fully accredited and we take pride in our high level of service, support and ongoing enhancements to our clients’ infrastructures.

Software Innovation Rolfsbuktveien 4CNorway1364 Tel: +47 2389 9000Fax: +47 2389 9001mona.overby@software-innovation.comwww.software-innovation.com

Software Innovation is an international software house, offering cutting-edge, industry-tailored applications for information, document and asset management. The company has around 300 employees, located across offices in Norway (with headquarters in Oslo), Denmark, Sweden and India. The software is also offered in several international markets through Software Innovation’s partner network.

The development of the product suite is based on more than 25 years of cooperation with customers and partners in industries with a heavy reliance on information and asset management, such as oil and gas, engineering, local and regional government and health services. The results of these processes are standardised, yet fully scalable and configurable best practice applications.

The software is built on the Microsoft SharePoint platform and is uniquely integrated with the Microsoft Office environment, providing a comprehensive and future-proof solution and a unique user experience.

ProArc is a well-known application for document control, document management, business process support (workflow), project collaboration, bid management, asset management and content management. ProArc is an accounting system for information and documentation in complex projects. It has been developed in collaboration with key industry players and has a proven record as a high-quality product in technology driven yet risk-averse businesses.

ProArc enables organisations to streamline business operations, improve project control and risk management. Through structured information and control, customers manage to improve decision-making processes, ensure compliance and leverage quality in customer and vendor relations.

151

SouthworksPeru 3754th floorC.A.B.A.Buenos AiresArgentinaC1067AAG

Federico Jack, Business Development ManagerTel: +54 11 4331 4331Fax: +54 11 5219 [email protected]

Southworks is a full-service software development and consulting firm with offices in the US, Argentina and Mexico. We bring together talent, experience, and a strong customer-centered culture to create strategic solutions for our clients.

Our primary focus is on the Microsoft platform, with an emphasis on industry-leading practices and emerging technology. We offer comprehensive software consulting for strategic enterprise solutions, embracing an agile process that provides flexibility with predictability throughout the development process. Our mission is simple: we want to be significant for our customers. Our strategy is to engender loyalty by delivering immediate and continuous value, with an unsurpassed customer experience.

Sprinx SystemsVýchozí 6Prague 4Czech Republic147 00

Jaromir Holub, Senior Marketing ManagerTel: +420 251 014 211Fax: +420 251 014 [email protected]

Sprinx Systems a.s. is a leading provider of customer relationship management (CRM) solutions and business systems. Sprinx delivers Microsoft Dynamics CRM, SprinxCRM and several other major CRM solutions. It provides a unique combination of CRM expertise and development skills, and the company has been successfully serving international customers since 1996. SprinxCRM is an easy-to-use business system for medium-sized companies that serves not only as a CRM system, but also as a sales activity and territory management system.

SprinxCRM is one of only a few solutions created on the Czech market designed with medium-sized companies in mind. It contains extension modules for helpdesk, call centres and map reporting, as well as mobile access from Windows Mobile. Many SprinxCRM modules can be integrated with major global CRM solutions and enterprise resource planning systems. SprinxCRM is developed using the very latest Microsoft technology, providing a robust platform with the inherent advantages of ease of integration and guaranteed future development. SprinxCRM is ready for cloud deployment, preferably on the Azure platform. Sprinx Systems is a Microsoft Gold Certified Partner.


companies A-Z

Sword Achiever1000 Great West RoadBrentfordMiddlesexUnited KingdomTW8 9DW

Edward Brandvik, Marketing ManagerTel: +44 (0) 20 8232 2555Fax: +44 (0) 20 8758 [email protected]

Sword Achiever delivers flexible, easy-to-use software to manage governance, risk and compliance (GRC) requirements, enabling organisations to minimise the risk of product and plant failures, compliance fines and penalties, executive prison sentences and reduce overall costs.

The Sword Achiever Enterprise GRC solution comprises a number of modules that deliver a comprehensive, integrated management tool, providing a single solution platform. These include:• Document control: adhere to requirements, through

the comprehensive control of documents through their policy life cycle

• Risk management: control documentation, workflow, assessment and analysis, reporting, visualisation and remediation of risks

• Audit management: identify non-conformance and improvements through internal and external auditing capabilities

• Training and skills: create job descriptions specifying skills, training requirements and courses

• Issues and corrective and preventative action: capture and analyse problems and non-conformances and escalate where needed

• Incidents and accidents: record and manage health and safety incident types across the organisation, in a single managed solution.

With Sword Achiever in place companies can increase the transparency and control of all their GRC requirements more effectively.

SyncronologyAlbany House Market StreetMaidenheadBerkshireUnited KingdomSL6 8BE

Andrew Holland, Business Development DirectorTel: +44 (0) 1628 421 829Fax: +44 (0) 1628 421 [email protected]

Syncronology Ltd, a Microsoft Gold Partner, works to solve the needs of manufacturing companies from various sectors including pharmaceutical and medical devices, food, aerospace, automotive, packaging and electronics.

Our product, Singlepoint, is a Web-based enterprise platform for document control, business process management, programme management and management reporting.

Customers enjoy the following benefits from using our product:• Improved human efficiency – eliminate unnecessary,

non-valued manual tasks• Improved process efficiency – reduce the

communications gap and streamline key business processes such as customer complaints, engineering change, new product introduction, supplier management, drawings release, training and HR processes

• Improved access to real-time, mission-critical process data

• Quicker and easier compliance for best practice and standards

• Reduced waste (time and materials)• Improved customer service and retention.

With Singlepoint, our customers can quickly build powerful workflows without the need for programming; create on-demand and subscription based management reports; and control documents and other content in one easy to use location.

153

THOLD-ITWeilenburgstr. 53Germany42579

Thomas Tyrodd, GeschäftsführerTel: +49 205 6599 6510Fax: +49 205 6599 [email protected]

Thold IT offers, in contrast to conventional system houses, customised concepts and solutions in the IT environment.

We see ourselves as partners that provide business success through our process-driven approach, and we also develop future-oriented concepts in partnership with the customer.

Our services ranges from individual consultation and concept design to delivery, commissioning and service of network infrastructure, client server architectures and software solutions.

We provide advice as to how companies can best leverage their existing infrastructures and technology implementations and help them do it.

To-IncreaseVendelier 65-1VeenendaalNetherlands3905PD

Tel: +31 641 903 172Fax: +31 318 531 901www.to-increase.com

As a global independent software vendor (ISV) and Microsoft Gold Certified Partner, To-Increase develops industry specific solutions and components for Microsoft Dynamics AX and Dynamics NAV. We also develop e-Con, a widely used sales and product configurator. Our products are delivered worldwide through a network of highly-trained partners.

To-Increase is backed by recognition that inspires confidence. Our organisation was selected as one of the first Dynamics Development Partners for solutions tailored to industrial equipment manufacturing and retail markets. In 2007, we were awarded the Dynamics Industry Solutions ISV of the year. Most recently, we have been recognised as a top partner through memberships in the Microsoft Dynamics President’s Club and Inner Circle.


companies A-Z

TPG The Project GroupDestouchesstr. 68MunichGermany80796

Achim Schmidt-Sibeth, Director, MarketingTel: +49 89 6155 9351Fax: +49 89 6155 [email protected]

TPG The Project Group GmbH, based in Munich, Germany, is an international full-service provider for enterprise-wide project management. The company is a Microsoft Gold Certified Partner whose services include consulting, implementation, hosting, products and training in project management and Microsoft Project. TPG’s comprehensive and market-leading product portfolio is built on the significant implementation experience the company has acquired since it was founded in 1998. TPG PSLink is a leading and SAP-certified product for integrating Microsoft Enterprise Project Management with SAP. TPG’s range of products and services is complemented by public seminars on Microsoft Project for users and administrators and on Project Management Institute methodology. TPG increases the maturity level of its customers’ project management, making a significant contribution to their business success. It sells its products and services via its offices in Germany, Austria, the US and UK, as well as through an international network of authorised partners. TPG’s customers are large and mid-sized companies in all industries, including AOL, Audi, BAE Systems, Bosch, BSH, Corus, EON, GE, Harman, Infineon, MAN, Microsoft, Miele, SAP and Siemens.

TRIMITLivøvej 23ViborgDenmark8800 Tel: +45 7020 [email protected]

TRIMIT A/S is a Gold Certified Microsoft Dynamics NAV Gold Certified Partner and independent software vendor that focuses on four verticals: fashion, furniture, product configuration and trade and distribution.

TRIMIT is a vertical end-to-end solution covering everything from product creation, product data management, configuration, retail, business intelligence and a complete package of out-of-the-box Web portals (B2B, B2C, sales agent and supplier portal).

This makes TRIMIT a standard solution with all the advantages of a customised solution. With ‘TRIMIT Zero Cost Upgrade’ the latest version of the software is always available to all TRIMIT customers.

Dedicated TRIMIT Partners all over the world sell, implement and support the TRIMIT solution.

TRIMIT’s solution has been awarded Best Vertical Solution by Microsoft, and TRIMIT was the first company in the world to have a customer go live on Microsoft Dynamics NAV 2009.

TRIMIT has gained significant industry knowledge and experience from more than 250 TRIMIT customers through more than 20 years. Customers include names like Bruuns Bazaar, Casall, Hummel, Molo Kids, Montana, Fredericia Furniture, Kvik Kitchen, JKE Design, Halton Group, Interacoustics, RM Group, Nielsen Steel Solutions and Westpack.

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Vision IT - VDS ComputingIndustriezone E17/2011Voshol 8LokerenBelgium9160

Rudy Van Thuyne, Managing DirectorTel: +32 9349 37 60Fax: +32 9349 [email protected]

Vision VDS Computing, founded in 1987, provides high-quality IT professional services. The company specialises in consultancy, requirement studies, analysis and programming, and training and support.

The solutions are based on long-term partnerships with a limited number of leading software and hardware partners. VDS-Computing is ISO 9001 certified and a Microsoft Gold Partner, Adobe Silver Solution Partner and HP Preferred Partner.

The company is a member of the fast-growing European Vision IT Group. Vision IT Group is an engineering and IT services company whose centres of expertise are deployed throughout Europe. Headquartered near Brussels, Vision IT Group provides high-quality professional IT services to its customers. The group is specialised in consulting and training in infrastructures (and mobility) and qualification and deployment of applications for information systems. The group has developed a strategy of critical competencies and proximity for its customers ,to provide them with the best cost-effective solutions, with quality on top. The group employs more than 900 collaborators across eight countries.

YaveonPrymstraße 3WürzburgGermany97070

Wernher von Schrader, Head of MarketingTel: +49 931 46 555 151Fax: +49 931 46 555 [email protected]/en

Yaveon provides enterprise resource planning (ERP) for

batch-oriented industries

The most important challenge for all companies purchasing batches, using batches in production and in continuing administration of batches is to acquire the ability to continuously inspect and trace the exact batch, sub batch, as well as the container origin, use and its remnants.

Batch logistics – this protects your postings

Yaveon enables companies in the chemistry, pharmaceutical, cosmetics and food industry to track each batch and its origin within and outside of the company. By means of intelligent solutions, for example testing procedures can be formed exactly to the actual need, the active substance content of a batch can be harmonised while the formulation or sales restrictions can be organised and maintained with arbitrary parameters.

Validation, compliance and more

The Yaveon ERP solution qualifies for use within a validated environment, because important data security functionalities such as an electronic signature, the second set of eyes principle and audit trail are completely integrated into the solution and can be used on demand. Prefab documentations and consulting in validation complete the software package.


companies A-Z

Young & PartnersKortrijksesteenweg 321/16HarelbekeBelgium8530

Stefan Dedrie, VP International Business DevelopmentTel: +32 5673 2010Fax: +32 5673 [email protected]

Young & Partners’ NAV-based certified for Microsoft Dynamics NaviTrans solution is designed for every kind of logistics service provider. It covers all kinds of transport, forwarding and public warehousing needs. Our international partner network enables us to support local and international layered service providers all over the world.

The NaviTrans solution offers users compelling advantages: automated order entry and easy-to-use planning, integrated tariffs and invoicing. It is everything logistics service providers need, in one integrated solution.

NaviTrans is based on three main functionalities: transport, forwarding and warehousing. NaviTrans Transport handles the entire flow of actions and documents for any kind of transport. This includes road transport, multi-modal transport and multi-depot distribution.

NaviTrans Forwarding is the answer to the challenges presented by more complex logistic flows. With its in-depth workflow management tool and extensive financial reporting and analysis tools, this solution acts as a compass throughout the forwarding journey.

NaviTrans Warehousing handles all aspects of third-party warehousing. Because standard Microsoft Dynamics NAV only covers own produced or bought items, Young & Partners added the public notion to the warehouse. This offers functionality for inbound and outbound procedures as well as value-added logistics to help you increase the value you offer your customer.

Zylog SystemsZSL Plaza85 Lincoln HighwayEidson, New JerseyUnited States08820

Shiv Kumar, Executive Vice PresidentTel: +1 732 549 9770Fax: +1 732 767 [email protected]

Zylog Systems Ltd (ZSL) is a global technology integrator and business solution provider based in New Jersey, US and London, UK with more than 4000 employees focused on developing and delivering enterprise IT solutions and services. ZSL, a Microsoft Gold Certified Partner, provides solutions using Microsoft Dynamics, Office SharePoint Server (MOSS), .NET, SQL Server Integration Services, SQL Server Reporting Services, Windows Mobile and BizTalk.

ZSL’s solutions portfolio includes the following:PowerMigrator, the legacy modernisation platform, that

converts and migrates 50-60 per cent of existing legacy application codes to .NET technologies automatically.

Business solutions leverage Microsoft Dynamics CRM, GP and NAV for customer relationship management (CRM) and enterprise resource planning (ERP).

Add-on Suite – Business Power suite supplements Microsoft Dynamics CRM, GP, NAV and RMS with Office, MOSS, Map Point and Web 2.0 platforms.

ZSL’s Mobile Power suite extends the power and functionalities of Microsoft CRM and ERP products to smart phones and PDAs. Mobility solutions enable enterprises to develop wireless and unified communications business applications.

Business intelligence and data warehousing – renovate data into business-critical intelligence information that helps the enterprise to scale and strategically plan.

Enterprise 2.0 SocNet next-generation collaboration and knowledge management solution promotes and leverages the power of computing for strategic innovation.

ZSL is also specialised in building Windows Azure-based private and public clouds.

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