priming the leadership pipeline… › images › stories › a._grabham_to_post.pdf ·...
TRANSCRIPT
![Page 1: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/1.jpg)
Priming The Leadership Pipeline…
Canadian Health Workforce Conference
Health Workforce Leadership Concurrent Session - October 5, 2016
![Page 2: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/2.jpg)
Quick Overview
1. Background & Context
2. OHA Leadership Resources
3. Basic Leadership Assessment Steps & Top
Assessment Tools
4. Hospital Case Studies
5. Lessons Learned & Future Directions
2
![Page 3: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/3.jpg)
Introduction & Context
• OHA’s Provincial Health Human Resources
2013-2016 Work Plan – Developed through
member and stakeholder consultations
• Identified need to provide members with
research and leading practices for
assessment and selection tools to build
leadership capacity for next generation of
high potentials
• In 2014/15, OHA undertook research to
3
develop a framework and guidance document for healthcare
organizations that identifies leadership assessment tools,
practices and thinking within and outside of healthcare
![Page 4: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/4.jpg)
Aging Workforce
4
![Page 5: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/5.jpg)
Leadership Assessment Framework
Four Basic Steps:
5
Define what leadership means to your organization
Develop a job description profile for the leadership position in question
Select & implement the use of assessment tools
Perform reference checks & background evaluations
![Page 6: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/6.jpg)
Top Assessment Tools
Assessment Tools of Most Interest to Hospitals*:
1. Leadership Self Assessments
2. Culture Fit Reviews and Values Inventories
3. Talent Review Sessions and Recommendations (High
Potentials)
4. Leadership Style Inventories
5. Competency-Based Assessments
(*Based on 2016 OHA Leadership Assessment Tools Survey)
6
![Page 7: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/7.jpg)
Leadership Self Assessments
• Provide insights to a leadership candidate on his/her own
individual strengths, and areas for development
• Shed light on how the individual views his/her own
leadership capabilities
7
![Page 8: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/8.jpg)
Culture Fit Reviews and Values Inventories
• Identify an individual’s values that closely match the
values of the organization and fit within cultural norms
• Evaluate fit between a person’s identity and organizational
culture
8
![Page 9: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/9.jpg)
Talent Review Sessions and Recommendations
(High Potentials)
• Identifies leaders for now and in the future
• Ongoing assessment where dedicated time is set aside
multiple times per year to discuss and identify
replacement and succession talent
9
![Page 10: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/10.jpg)
Case Study: The Ottawa Hospital
• Leader Evaluation Manager
• Hybrid Approach (metrics and competencies)
• Talent Reviews (assess potential and performance)
• Develop action plans based on assessment
• Targeted 360s and psychometric testing
• Next Steps: Succession Planning/Individual Learning Plans
10
![Page 11: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/11.jpg)
Leadership Style Inventories
• Assists in understanding leadership from the point of view
of those being led
• Used to assist leaders in making choices in leadership
behaviour and development
11
![Page 12: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/12.jpg)
Competency-Based Assessments
• Widely used
• Ongoing process of continually building knowledge and
skill and assessing it through job situations
• Customizable based on organization’s needs and
requirements of specific roles
12
![Page 13: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/13.jpg)
Case Study: Sault Area Hospital
• Branded as “Best Leadership Program”
• Customized approach
• Best Leadership Standard Work including 360s for all levels of leadership and
subsequent individual development planning
• Role profiles reviewed annually
• Formal succession planning
• 360s – Identify competency gaps & target training
• “Emerging Leadership Program” – 2 year pilot
• Quarterly 2 day Leadership Development Institutes
• New leader orientation process
• Successful and sustainable
• Exciting Next Steps
13
![Page 14: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/14.jpg)
Case Study: Children’s Hospital of Eastern Ontario
• OHA/Hay Group competency model
• Customized competencies
• LEAN methodology and LEADs framework
• LEADs in A Caring Environment
• Self-Assessment tool
• CCHL’s 360 degree feedback for senior and mid-level leaders
• Very satisfied with tool despite some limitations
14
![Page 15: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/15.jpg)
Lessons Learned & Future Directions
• Biggest barriers – Time, resources, budget
• Assess individual leaders and overall leadership effectiveness (at
institutional level)
• Most widely used – Competency-Based assessments and 360s
• Combinations of formal and informal approaches are effective
• Right approach/tool depends on organization’s needs and outcomes
• Partnerships among organizations and adapting existing models can
be helpful
• Future trends – System-wide talent selection?
Leadership turnover?
15
![Page 16: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/16.jpg)
OHA Leadership Resources
16
![Page 17: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/17.jpg)
Thank-You
Questions?
OHA Contacts:
Maggie Fung
Manager, Provincial Health HR
Andreanna Grabham
Senior Research Analyst
17
![Page 18: Priming The Leadership Pipeline… › images › stories › A._Grabham_TO_POST.pdf · 2016-10-19 · Priming The Leadership Pipeline… Canadian Health Workforce Conference Health](https://reader034.vdocument.in/reader034/viewer/2022042411/5f29005f0e1b3c39481de583/html5/thumbnails/18.jpg)
18