PRINCE2, ITIL, AgileWhat is best for me?Shoaib Ahmed

What is the challenge?

0Less than 1 out of 3 software development projects make it to completion!

0Ones that make it, 85% are over budget and time!

- Keith Ellis (IAG Consulting)- Dr. Jim Young (NZIM)

What are the causes?

0Uncertainties not well defined0Expectation not well managed0Lax attitude to risk and issue management0Communications challenges

0 Customer and supplier speak different languages0 Customer not aware of technical options0 Supplier not aware of business process

0ASSUMPTIONS

What have people done about it?

0Project governance – PRINCE2 came from IT Project Failures in UK public service

0 IT Infrastructure Library – defines IT service management best practices

0Agile – self managing development methodology preferring close interaction with customer above traditional methods

Why do we still struggle?0Each solve part of the puzzle – none solve all0PRINCE2

0 Great organization, control, structure0 Does not cover specialist product delivery

0 ITIL0 Great service management0 Does not define interaction with projects

0Agile0 Great customer focus0 Does not provide focus for link with corporate objectives

What is the answer?