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VIU Student Affairs Strategic Framework | 2018-2021 | (insert Department/Functional area name)

VIU STUDENT AFFAIRS STRATEGIC FRAMEWORK | 2018-2021

(INSERT DEPARTMENT/FUNCTIONAL AREA NAME)

Hay ch qa’ sii’em siye’yu mukw mustimuxw.

With respectful acknowledgement that Vancouver Island University students, staff, faculty and administration live, love, learn, work and play on the unceded traditional territories of the Coast Salish Peoples. VIU appreciates and respects the unceded lands of the Coast Salish Peoples including the Snuneymuxw First Nation, Tla’amin First Nation, Snaw-naw-as First Nation, and Cowichan Tribes upon which VIU’s campuses are located.

V7. Updated: April 25, 2019

Strategic Framework Formal Approval StagesProvost Council – July 2018 Senior Management Group – September 2018 Planning & Priorities – March 2019 Senate – April 2019 Board of Governors – May 2019

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DEPARTMENT/FUNCTIONAL AREA STRATEGIC PLAN

TASK Each department/functional area within Student Affairs will complete a strategic plan by MAY 15, 2019 that addresses specific action items within the goal structure established. Across Student Affairs all action items will be accounted for.

PLANS SHOULD Align with the goals and action items identified in this framework Address each goal area Identify learning outcomes, and contribute to Graduate Attribute development Include an assessment plan Include an implementation timeline

PROCESS

*Please Note: Additional 'Knowledge Forum Sessions' have been added to the Strategic Planning Website: https://services.viu.ca/ student-affairs/page/ student-affairs-strategicplan

*All updates will be made to the website*

Module 1) Review Student Affairs Strategic Framework: Jan 30/19–Feb 6/19 Knowledge Forum Topic: Strategic Framework Date/Time/Location: Tuesday, February 5, 2019, 11:30-12:30, Building 210/Room 205

Module 2) Provide brief description of Department/FA work & Develop Purpose/Mission Statement: Jan 30/19–Feb 20/19 Knowledge Forum Topic : Purpose/Mission Statement Date/Time/Location: Friday, February 15, 2019, 1:00-2:00 Building 210, Room 385

Module 3) Review Principles of Practice and determine how your Department/FA Addresses each: Feb 20/19-Mar 13/19 Knowledge Forum Topic: Principles of Practice Date/Time/Location: Wednesday, February 27, 2019, 11:30-12:30, Building 210, Room 390

Module 4) Identify Department/FA Learning Outcomes: Mar 13/19 – April 3/19 Knowledge Forum Topic: Learning Outcomes Session 1: Tuesday, March 12 11:00-12:30 (Bldg 210/Rm 205)..Session 2: Thursday, March 21 1:00-2:30 (Bldg 210/Rm 205)

Module 5) Develop Department/FA Objectives/Strategies; Measurement; Timeline: April 3/19 – May 8/19 Knowledge Forum Topic: Objectives/Strategies; Measurement; Timeline (will include examples) Date/Time/Location: TBD

FINAL: Submission Date to Tina McComb via email to [email protected]: May 15, 2019

Timeline Key Milestones: LINK to Timeline Spreadsheet (link is in PDF version, and on website)February 6, 2019 – Reviewed Strategic FrameworkFebruary 20, 2019 – Provided Description of Department/FA & Developed Purpose/Mission StatementMarch 13, 2019 – Reviewed Principles of Practice and how Department/FA Addresses each April 13, 2019 – Identified Department/FA Learning OutcomesMay 8, 2019 – Developed Objectives/Strategies; Measurement; TimelineMay 15, 2019 – Submitted final Department/SA Strategic Framework to Tina McComb

MODULE 1 – REVIEW STUDENT AFFAIRS STRATEGIC FRAMEWORK

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mailto:[email protected]


VIU Strategic Affairs Framework is informed by the Academic Plan: https://www.viu.ca/sites/default/files/viu-academic-plan-promoting-and-celebrating-access-to-excellence.pdf

Student Affairs Strategic Framework STRATEGIC FRAMEWORK: LINK TO STRATEGIC FRAMEWORK (Link is in PDF version, and on website)Student Affairs Goal Areas & Goal Statements

1) Well-being – Promote and foster personal health, resilience and belonging.2) Learning – Create, identify, implement and promote opportunities for student learning and success.3) Access to Programs and Services – Improve awareness of programs and services by building connections

to Student Affairs.4) Indigenous Commitment – Nurture a deeper understanding of Indigenous perspectives and matters to

inform Student Affairs practice and approaches to fostering access and success for Indigenous students. 5) Professional Practice – Build on the strengths of Student Affairs professionals by aligning with accepted

standards of practice within the field.

MODULE 2 – DESCRIPTION OF DEPARTMENT/FUNCTIONAL AREA WORK & PURPOSE/MISSION STATEMENT

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1) WHO ARE YOU?a. Briefly Describe who your Department/Functional Area team is

2) WHAT DO YOU DO?a. Briefly Describe the work that your Department/Functional Area undertakes

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3) WHY DO YOU DO IT?a. Document your Department/Functional Area’s specific purpose/mission statement.

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Optional: You may also include other statements such as vision or values statements your department or functional area operates under.

Work to ensure that your purpose/mission statement aligns with the Academic Plan Purpose Statement below. Academic Plan Purpose Statement: As a leader in providing high-quality learning, Vancouver Island University supports the well-

being of the people of Vancouver Island and coastal British Columbia by promoting a high quality of life for their communities through commitment to student success, community engagement and associated scholarship.

Example from VIU Athletics:Mission/Purpose Statement:Mariner’s Athletics and Recreation engages and supports the student experience by fostering meaningful connections, wellness, and personal growth through exceptional sport, recreation, and lifestyle activities.Vision: To transform the VIU community by championing a proud engaged campus through physical activity, sport and wellness.Values: Leadership / Respect / Inclusiveness / Connections / Community / Excellence / Teamwork

MODULE 3 – REVIEW PRINCIPLES OF PRACTICE AND DETERMINE HOW YOURDEPARTMENT/FUNCTIONAL AREA ADDRESSES EACH

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PRINCIPLES OF PRACTICEThe Principles of Practice below are intended to guide Student Affairs professionals in their work with others. They propose a way of working that reflects the core commitment of Student Affairs to the development of the whole person with a focus on learning. They are intended to guide everyday behaviour and persist over time as goals and strategies change.

MODULE 4 – IDENTIFY DEPARTMENT/FUNCTIONAL AREA LEARNING OUTCOMES

LEARNING OUTCOMES Resource: https://ciel.viu.ca/teaching-learning-pedagogy/designing-your-course/developing-learning-outcomes Resource: LINK TO GRADUATE ATTRIBUTES (Link is in PDF version, or on website)

Learning outcomes should be enduring, they should persist over time.

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Principle Briefly describe how your Department/Functional Area supports the Principles of Practice

Model a culture of well-being, inclusion, respect and reconciliation that promotes belonging, values diversity and fosters social responsibility

Lead through a student-focused approach that is proactive and responsive to changing societal, environmental and individual conditions

Engage students in active learning that contributes to the achievement of VIU Graduate Attributes

Foster collaborative institutional and community partnerships to enhance student learning and the student experience,

Utilize evidence-based, data-informed practices

Demonstrate ongoing commitment to high standards of professionalism through continuous learning and improvement

https://ciel.viu.ca/teaching-learning-pedagogy/designing-your-course/developing-learning-outcomes


Learning outcomes must be able to be measured; if they can't be measured we shouldn't be doing them o Measurement – quantitative (involves more than counting); qualitative (survey, student reflections, testimony)

Measurement – for qualitative – students should be able to explain how for example, 'they changed their educational pathway based on an advising session'. To be a successful learning outcome we would have to determine the threshold for student success (I.e. 70% of those students polled were able to explain how 'they changed their educational pathway based on an advising session'. If the learning outcome is not successful, either the outcome designed is not appropriate or we have failed students in achieving that learning outcome.

In thinking about your Learning Outcomes, what is the impact to, or for Students

OUTCOMES IMPACTSA. Student Learning Pillars

(Choose 1)Graduate Attributes(Choose up to 3)

Ex: Example: By the end of this workshop, participants will be able to identify and classify their spending habits and prepare a personal budget

- Literacies (L)- Intellectual and Practical Skills

(I)- Civic Engagement (C)

L – 1. ReadingL – 2. Written CommunicationL – 3. Oral CommunicationL – 4. Information LiteraciesL – 5. Scientific LiteracyL – 6. Technology LiteracyI – 1. Disciplinary ExpertiseI – 2. Critical ThinkingI – 3. Creative ThinkingI – 4. Inquiry and Ways of KnowingI – 5. Historical UnderstandingI – 6. Safe and Ethical PracticesI – 7. CollaborationI – 8. Active LearningC – 1. Indigenous PerspectiveC – 2. Local Knowledge/Global ContextC – 3. Intercultural PerspectiveC – 4. Engage in Respectful RelationshipsC – 5. Foundations for Lifelong

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LearningC – 6. Ethical ReasoningC – 7. Integrative Perspective

A1

A2

OUTCOMES IMPACTSB. Student Experience Impacts (You may choose from the Graduate Attributes of write an

impact statement)

B1

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B1

OUTCOMES IMPACTSA. Operational Impacts

B1

B1

RANK YOUR OUTCOMES

Rank Outcome Number (C1)

OUTCOMES

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123456789

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MODULE 5 – DEVELOP DEPARTMENT/FUNCTIONAL AREA OBJECTIVES/STRATEGIES & MEASUREMENT1. WELL-BEING Goal: Promote and foster personal health, resilience and belonging.

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Action Items 1. Cultivate an inclusive environment that is welcoming and creates a sense of belonging,2. Deliver programs and services that address the multiple dimensions of health (physical, mental, emotional,

social, financial, spiritual, occupational),3. Increase visibility and promotion of health and wellness initiatives, 4. Forge a culture of respect, safety and consent ,5. Design and creatively promote intentional activities and services to celebrate positive well-being,6. Foster student self-management, self-advocacy and personal responsibility,7. Collaborate with other VIU areas to advance understanding and acceptance of diversity.

2. LEARNING Goal: Create, identify, implement and promote opportunities for student learning and success.

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Action Items 8. Enhance and promote leadership, service and community engagement opportunities ,9. Advance experiential learning opportunities which bridge academic and practical learning, and support career

preparation,10. Expand co-curricular learning opportunities to support development of the whole student,11. Develop intentional partnerships with the VIU academic community to strengthen and integrate learning outcomes,12. Partner with academic support programs and services to develop a seamless student service model,13. Identify and pursue learning outcomes across Student Affairs that contribute to the development of VIU Graduate

Attributes,14. Incorporate reflection in our work with students as an intentional tool of learning.

3. ACCESS to PROGRAMS AND SERVICESGoal: Improve awareness of programs and services by building connections to Student Affairs. Sub-Goal 1: Cultivate and promote a collective identity that communicates and demonstrates the role of Student Affairs in student learning and success.

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Action Items 15. Develop the brand of VIU Student Affairs and consistently apply across all units, mediums and channels,16. Identify and establish new communication outlets to distribute Student Affairs messaging to students,17. Provide leadership and education on critical issues impacting students,18. Create and communicate clear pathways to assistance and support,19. Share impact and assessment data across the Student Affairs portfolio and university-wide on a regular basis,20. Promote community and civic engagement to enhance the reputation of the University as a community builder,21. Utilize storytelling as a medium for disseminating Student Affairs messaging.

Sub-Goal 2: Leverage human, financial, technological and facility resources to optimize student interactions and experience. 22. Investigate opportunities for co-location of services and improved facility space,23. Intentionally seek out high visibility locations to provide service and deliver programs to students,24. Reimagine the service delivery model including hours of operation, staffing requirements and technology solutions,25. Utilize technology to enhance and improve student support services including self-service options,26. Undertake a campaign to replace facilities which have reached their lifespan and are negatively impacting the student

experience,27. Increase collaboration with VIU departments to reduce systemic barriers.

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4. INDIGENOUS COMMITMENT Goal: Nurture a deeper understanding of Indigenous perspectives and matters to inform Student Affairs practice and approaches to fostering access and success for Indigenous students.Action Items 28. Foster conversations about, and understanding of, Indigenous perspectives and matters across Student Affairs, the

broader institution and externally with our community partners,29. Build and sustain collaborative relationships with Indigenous communities to facilitate access for and success of

Indigenous students,30. Enhance cultural, academic, recreational, and social activities supporting and celebrating Indigenous student success,31. Incorporate knowledge that builds on Indigenous protocols and ways of knowing,32. Facilitate and participate in opportunities to learn from Elders and other members of Indigenous communities.

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5. PROFESSIONAL PRACTICEGoal: Build on the strengths of Student Affairs professionals by aligning with accepted standards of practice within the field. Sub-Goal 1: Commit to the professional growth of Student Affairs professionals by advancing knowledge, building capacity and enhancing competency developments. Action Items 1. Invest in people through professional development opportunities that promote knowledge and competency

development,2. Build capacity to develop and implement use of learning outcomes across Student Affairs units,3. Realize an integrated Student Affairs culture with collaboration across units and university campuses,4. Enrich the capacity and competencies of the Student Affairs team to support a diverse student population,5. Align Student Affairs units and professionals across all campuses to create a reporting structure and community of

practice that is led by the Student Affairs senior leader.Sub-Goal 2: Implement regular and ongoing evidence-based assessment of programs, services and resources. Action Items 6. Cultivate a culture of assessment for continuous improvement of programs and services,

7. Monitor and adopt relevant best, promising and emerging practices in Student Affairs,8. Share impact and assessment data regularly across the Student Affairs portfolio and university-wide,9. Review integrated unit plans regularly and systematically to ensure alignment of goals and measures with the Student

Affairs plan and the Academic Plan,10. Assess institutional data annually to inform practice,11. Measure achievement of learning outcomes and contribution to Graduate Attribute development.


DEPARTMENT / FUNCTIONAL AREA OBJECTIVE: EXAMPLE (OR SEE EXCEL SHEET)

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OBJECTIVE # 1 GOALS: Wellbeing ACTION ITEMS: Insert #s: 2, 5

Department/FA Objective Learning Outcome(s) Impact “on” or “for” Students

Develop a cross unit collaborative committee to support and teach student self-management and self-advocacy activities. Insert Letters: A, C

Supporting student self-advocacy provides students the foundation to solve their own problems and learn ways to navigate complex systems such as universities

Strategies to Achieve Department/FA Objective Timing

1. Create list of candidates to serve on committee. 2. Create Terms of Reference for committee. 3. Develop promotion plan for committee. 4. Develop a curriculum on self-advocacy5. Set up timing for activities

Establish committee members end of February. First meeting March 2019.Begin supports sessions in September 2019.

How will we know we are successful? How will we measure it?

We will have achieved success when we see a decrease in students visiting all service areas for issues that are unrelated to that service area.

Tracking number of student visits to service areas.Tracking type of visits and if appropriate for service areasTrack number of referrals Create a student survey


List of Goals: Well BeingLearningAccess to Programs and ServicesIndigenous CommitmentProfessional Practice

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OBJECTIVE # 2 GOALS: ACTION ITEMS:









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