prinman prepared by: go, valerie malinao, karlo maralit, pauline umbao, kimberly aog
TRANSCRIPT
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PRINMAN
Prepared by: Go, Valerie
Malinao, KarloMaralit, Pauline
Umbao, KimberlyAOG
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The External Environment• General • Task• Internal
Source: Daft, R. L. 2008. Management. USA: Thomson Corporation
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General Environment• the layer of the external environment that affects organization indirectly• includes dimensions like:
International TechnologicalSocio-culturalEconomicLegal-political
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International Dimension• represents events originating in foreign countries as well as opportunities for U.S. companies in other countries
• Today, every company has to compete on a global basis. High-quality, low-priced automobiles from Japan and Korea have permanently changed the American automobile industry.
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Technological Dimension• includes scientific and technological advancements in the industry and society at large
• Today, computer networks, Internet access, videoconferencing capabilities, cell phones, laptops, etc. are practically taken for granted as the minimum tools for doing business.
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Socio – Cultural Dimension• representing the demographic characteristics, norms, customs, and values of the population within which the organization operates
• Today’s demographic profiles are the foundation of tomorrow’s workforce and consumers.
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Economic Dimension• representing the overall economic health of the country or region in which the organization operates
• Consumer purchasing power, the unemployment rate, and interest rates are part of organization’s economic environment.
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Legal – Political Dimension
• includes federal, state, and local government regulations and political activities designed to influence company behavior
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Task Environment
• includes the sectors that conduct daily transactions with the organization and directly influence its basic operations and performance
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Task Environment
• direct relationship with the organization, among them:
CustomersCompetitorsSuppliersLabor Market
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Customers
• people and organizations in the environment who acquire goods or services from the organization
• Customers are important because they determine the organization’s success.
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Competitors
• other organizations in the same industry or business that provide goods or services to the same set of customers
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Suppliers
• people and organizations who provide the raw materials the organization uses to provide its output
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Labor Market
• the people available for hire by the organization
• Every organization needs a supply of trained, qualified personnel.
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Internal Environment
• includes the elements within the organization’s boundaries
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Corporate Culture
• Culture – set of key values, beliefs, understandings, and norms that members of an organization share
• Culture Leadership - Culture Leader
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Types of Cultures
• Adaptability culture – a culture characterized by values that support the company’s ability to interpret and translate signals from the environment into new behavior responses.
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Types of Cultures
• Achievement culture – a results-oriented culture that values competitiveness, personal initiative, and achievement.
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Types of Cultures
• Involvement culture – a culture that places high values on meeting the needs of employees and values cooperation and equality.
• Consistency culture – a culture that values and rewards a methodical, rational, orderly way of doing things.
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• Symbol – an object, act, or event that conveys meaning to others.
• Story – a narrative based on true events that is repeated frequently and shared among organizational employees.
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• Hero – a figure who exemplifies the deeds, character, and attributes of a strong corporate culture.
• Slogan – a phrase or sentence that succinctly expresses a key corporate value.
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• Ceremony – a planned activity that makes up a special event and is conducted for the benefit of an audience.
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Culture Leadership
• a one way managers shape cultural norms and values to build a high-performance culture
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Cultural Leader
• a manager who uses signals and symbols to influence corporate culture
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