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Term 1 insured Definition 1 "a person, a business, or an organization whose property, life, or legal liability is covered by an insurance policy" Term 2 insurer Definition 2 an insurance company Term 3 covered loss Definition 3 the events for which insurance pays Printable Flash Cards http://www.flashcardmachine.com/print/?topic_id=17000 1 of 96 4/14/2015 10:49 PM

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  • Term 1

    insured

    Definition 1

    "a person, a business, or anorganization whose property, life, or

    legal liability is covered by aninsurance policy"

    Term 2

    insurer

    Definition 2

    an insurance company

    Term 3

    covered loss

    Definition 3

    the events for which insurance pays

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  • Term 4

    loss exposure (exposure)

    Definition 4

    any condition or situation thatpresents the possibility of a loss

    Term 5

    law of large numbers

    Definition 5

    "a mathematical principle stating thatas the number of similar butindependent exposure units

    increases, the relative accuracy ofpredictions about future outcomes(losses) based on these exposure

    units also increases"

    Term 6

    exposure unit

    Definition 6

    "a measure of loss potential and usedin pricing insurance, i.e., in

    homeowners insurance, each homeinsured is an exposure unit"

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  • Term 7

    property loss exposure

    Definition 7

    any condition or situation thatpresents the possibility that a property

    loss will happen

    Term 8

    real property

    Definition 8

    consists of land as well as buildingsand other structures attached to the

    land or embedded in it

    Term 9

    personal property

    Definition 9

    consists of all tangible or intangibleproperty that is not real property

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  • Term 10

    net income

    Definition 10

    income (or revenue) minus expensesduring a given period

    Term 11

    liability loss exposure

    Definition 11

    any condition or situation thatpresents the possibility that a liability

    loss will happen

    Term 12

    liability loss

    Definition 12

    a claim for monetary damagesbecause of injury to another party ofdamage to another party's property

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  • Term 13

    human loss exposure (personal lossexposure)

    Definition 13

    "any condition or situation thatpresents the possibility of a financial

    loss to an individual or a family bysuch causes as death, sickness,

    injury, or unemployment"

    Term 14

    personnel loss exposure

    Definition 14

    "the possibility of a financial loss to abusiness because of the death,

    disability, retirement, or resignation ofkey employees"

    Term 15

    indemnify

    Definition 15

    to restore a party who has had acovered loss to the same financialposition that party held before the

    loss occurred

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  • Term 16

    fire and allied lines insurance

    Definition 16

    covers direct damage to or loss ofinsured property

    Term 17

    business income insurance

    Definition 17

    covers the loss of net income oradditional expenses incurred by abusiness as the result of a covered

    loss to its property

    Term 18

    crime insurance

    Definition 18

    "protects the insured against loss tocovered property from various causes

    of loss such as burglary, robbery,theft, and employee dishonesty"

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  • Term 19

    ocean marine insurance

    Definition 19

    includes hull insurance (which coversships) and cargo insurance (whichcovers the goods transported by

    ships)

    Term 20

    inland marine insurance

    Definition 20

    "covers miscellaneous types ofproperty, such as movable property,

    goods in domestic transit, andproperty used in transportation and

    communication"

    Term 21

    auto physical damage insurance

    Definition 21

    covers loss of or damage to specifiedvehicles owned by the insured and

    sometimes covers vehicles borrowedor rented by the insured

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  • Term 22

    auto liability insurance

    Definition 22

    covers an insured's liability for bodilyinjury to others and damage to theproperty of others resulting from

    automobile accidents

    Term 23

    commercial general liability insurance

    Definition 23

    "covers businesses for their liabilityfor bodily injury and property damage;

    it can also include liability coveragefor various other offenses that might

    give rise to claims, such as libel,slander, false arrest, and advertising

    injury"

    Term 24

    personal liability insurance

    Definition 24

    provides liability coverage toindividuals and families for bodilyinjury and property damage arising

    from the insured's personal premisesor activities

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  • Term 25

    professional liability insurance

    Definition 25

    "protects physicians, accountants,architects, engineers, attorneys,

    insurance agents and brokers, andother professionals against liabilityarising out of their professional acts

    or omissions"

    Term 26

    whole life insurance

    Definition 26

    provides life-time protection (to age100); policies accrue cash value and

    have premiums that remainunchanged during the insured's

    lifetime

    Term 27

    cash value (of life insurance)

    Definition 27

    "a savings fund that accumulates in awhole life insurance policy and that

    the policyholder can access in severalways, including borrowing,

    purchasing paid-up life insurance, andsurrendering the policy in exchange

    for the cash value"

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  • Term 28

    term insurance

    Definition 28

    a type of life insurance that providestemporary protection (for a certain

    period) with no cash value

    Term 29

    universal life insurance

    Definition 29

    "combines life insurance protectionwith savings; the policy is a flexible-

    premium policy that separates theprotection, savings, and expense

    components"

    Term 30

    medical insurance

    Definition 30

    "covers the cost of medical care,including doctors' bills, hospital

    charges (including room and board),laboratory charges, and related

    expenses"

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  • Term 31

    disability income insurance

    Definition 31

    a type of health insurance thatprovides periodic income payments to

    an insured who is unable to workbecause of sickness or injury

    Term 32

    stock insurance company

    Definition 32

    an insurer that is owned by itsstockholders and formed as a

    corporation for the purpose of earninga profit for these stockholders

    Term 33

    mutual insurance company

    Definition 33

    an insurer that is owned by itspolicyholders and formed as acorporation for the purpose of

    providing insurance to itspolicyholder-owners

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  • Term 34

    demutualization

    Definition 34

    "the process by which a mutualinsurer, which is owned by its

    policyholders, becomes a stockcompany, which is then owned by its

    stockholders"

    Term 35

    reciprocal insurance exchange(interinsurance exchange)

    Definition 35

    an unincorporated association formedto provide insurance coverage to itsmembers; one of the distinguishingfeatures of a reciprocal is that thesubscribers empower an attorney-

    in-fact to manage it

    Term 36

    subscriber

    Definition 36

    "also known as members, these arethe policyholders of a reciprocal

    insurance exchange who agree toinsure each other"

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  • Term 37

    attorney-in-fact

    Definition 37

    the contractually authorized managerof a reciprocal insurance exchange

    who administers its affairs and carriesout its insurance transactions

    Term 38

    captive (insurance company)

    Definition 38

    "an insurer that is formed as asubsidiary of its parent company,

    organization, or group, for thepurpose of writing all or part of the

    insurance on the parent company orcompanies"

    Term 39

    reinsurance

    Definition 39

    a type of insurance in which oneinsurer transfers some of all of the

    loss exposures from policies writtenfor its insureds to another insurer

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  • Term 40

    primary insurer

    Definition 40

    the insurance company that transfersits loss exposures to another insurer

    in a contractual reinsurancearrangement

    Term 41

    reinsurer

    Definition 41

    the insurance company that acceptsthe loss exposures of the primary

    insurer

    Term 42

    monopolistic state fund

    Definition 42

    a state workers compensationinsurance plan that is the only sourceof workers compensation insurance

    allowed in that state

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  • Term 43

    competitive state fund

    Definition 43

    a state workers compensationinsurance plan that competes withprivate insurers to provide workers

    compensation insurance

    Term 44

    residual market plan (shared marketplan)

    Definition 44

    a program that makes insuranceavailable to those who cannot obtain

    coverage because private insurers willnot voluntarily provide such coverage

    for various reasons

    Term 45

    guaranty fund

    Definition 45

    a state fund that provides a system topay the claims of insolvent insurers;the money comes from assessments

    collected from all insurers licensed inthe state

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  • Term 46

    National Association of InsuranceCommissioners (NAIC)

    Definition 46

    "an association consisting of thecommissioners of the insurance

    departments of each state, the Districtof Columbia, and US territories and

    possessions; it coordinates insuranceregulation activities among thevarious insurance departments"

    Term 47

    model law

    Definition 47

    "a document drafted by the NAIC, in astyle similar to a state statute, that

    reflects the NAIC's proposed solutionto a given problem and provides a

    common basis to the states fordrafting laws that affect the insurance

    industry"

    Term 48

    ratemaking

    Definition 48

    the process insurers used to calculatethe rates that determine the premium

    for insurance coverage

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  • Term 49

    rate

    Definition 49

    the price of insurance for each unit ofexposure; it's multiplied by the

    number of exposure units to arrive ata premium

    Term 50

    premium

    Definition 50

    a periodic payment by an insured toan insurance company in exchange to

    insurance coverage

    Term 51

    actuary

    Definition 51

    a person who uses complexmathematical methods and

    technology to analyze loss data andother statistics and to develop

    systems for determining insurancerates

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  • Term 52

    actuarial equity

    Definition 52

    a ratemaking concept through whichactuaries base rates on actuarially

    calculated loss experience and placeinsureds with similar characteristics in

    the same rating class

    Term 53

    social equity

    Definition 53

    a rating concept that considers ratesto be unfairly discriminatory if they

    penalize an insured for characteristics(such as age or gender) that are

    beyond the insured's control

    Term 54

    unfair discrimination

    Definition 54

    involves applying different standardsor methods of treatment to insureds

    who have the same basiccharacteristics and loss potential

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  • Term 55

    prior-approval law

    Definition 55

    rates must be approved by the stateinsurance department before they can

    be used

    Term 56

    flex rating law

    Definition 56

    prior approval is required only if thenew rates are a specified percentageabove or below previously filed rates

    Term 57

    file-and-use law

    Definition 57

    rates must be filed by do not have tobe approved before use

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  • Term 58

    use-and-file law

    Definition 58

    rates must be filed within a specifiedperiod after they are first used in the

    state

    Term 59

    open competition

    Definition 59

    (also called no-file) rates do not haveto be filed with the state

    Term 60

    state-mandated rate

    Definition 60

    state-specified rates must be used byall insurers of a particular type of

    insurance in the state

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  • Term 61

    solvency

    Definition 61

    "the ability of an insurance companyto meet its financial obligations as

    they become due, even those resultingfrom insured losses that might be

    claimed several years in the future"

    Term 62

    solvency surveillance

    Definition 62

    "the process, conducted by stateinsurance regulators, of verifying thesolvency of insurance companies and

    determining whether the financialcondition of insurers enables them tomeet their obligations and to remain

    in business in the long term"

    Term 63

    Insurance Regulatory InformationSystem (IRIS)

    Definition 63

    begun in the early 1970s as the EarlyWarning System; it is an analytical

    system designed by the NAIC tomonitor an insurer's overall financial

    condition

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  • Term 64

    licensed (admitted) insurer

    Definition 64

    is authorized by the state insurancedepartment to transact business

    within that state

    Term 65

    domestic insurer

    Definition 65

    is incorporated in the same state inwhich it is transacting business

    Term 66

    foreign insurer

    Definition 66

    licensed to operated in a state but isincorporated in another state

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  • Term 67

    alien insurer

    Definition 67

    is licensed in a US state butincorporated in another country

    Term 68

    market conduct regulation

    Definition 68

    "consists of state laws that regulatethe practices of insurers in regard to

    four areas of operation: sales andadvertising, underwriting, ratemaking,

    and claim handling"

    Term 69

    standard market

    Definition 69

    refers collectively to insurers whovoluntarily offer insurance coveragesat rates designed for customers withaverage or better-than-average loss

    exposures

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  • Term 70

    excess and surplus lines (E&Sinsurance)

    Definition 70

    "consists of insurance coverages,usually unavailable in the standard

    market, that are written by unlicensedinsurers"

    Term 71

    nonadmitted (unlicensed) insurer

    Definition 71

    insurers that are not licensed in manyof the states in which they operate

    and that write E&S insurancecoverages

    Term 72

    written premium

    Definition 72

    premiums on policies put into effectduring a given period

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  • Term 73

    earned premium

    Definition 73

    the portion of the written premiumthat applies to the part of the policy

    period that has already occurred

    Term 74

    unearned premium

    Definition 74

    the portion of the written premiumthat applies to the part of the policy

    period that has not yet occurred

    Term 75

    paid loss

    Definition 75

    claim payment that an insurer hasmade

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  • Term 76

    incurred loss

    Definition 76

    the sum of paid losses and changes inloss reserves

    Term 77

    loss reserve

    Definition 77

    amounts designated by insurancecompanies to pay claims for losses

    that have already occurred but are notyet settled; it is the insurer's best

    estimate of the total amount that it willpay in the future for a loss that has

    already occurred

    Term 78

    net underwriting gain or loss

    Definition 78

    earned premiums minus losses andunderwriting expenses for a specific

    period

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  • Term 79

    overall gain or loss from operations

    Definition 79

    net underwriting gain or loss plus netinvestment gain results (or minus

    investment loss results)

    Term 80

    asset (in financial statements)

    Definition 80

    property (both tangible andintangible) owned by an entity (the

    insurance company)

    Term 81

    admitted asset

    Definition 81

    "types of property, such as cash andstocks, that regulators allow insurersto show as assets on their financialstatements; such assets are easilyconvertible to cash at or near the

    property's market value"

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  • Term 82

    nonadmitted asset

    Definition 82

    "types of property, such as officefurniture and equipment, that

    insurance regulators do not allowinsurers to show as assets on

    financial statements because theseassets cannot readily be converted to

    cash at or near their market value"

    Term 83

    liabilities (in financial statements)

    Definition 83

    "financial obligations, or debts, owedby a company to another entity,

    usually the policyholder in the case ofan insurance company"

    Term 84

    unearned premium reserve

    Definition 84

    the total of an insurer's unearnedpremiums on all policies at a

    particular time

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  • Term 85

    policyholders' surplus

    Definition 85

    equal to total admitted assets minustotal liabilities

    Term 86

    balance sheet

    Definition 86

    "a type of financial statement thatshows a company's financial position

    at a particular point in time andincludes the company's admitted

    assets, liabilities and policyholders'surplus"

    Term 87

    income statement

    Definition 87

    "a type of financial statement thatshows a company's revenues,

    expenses, and net income for aparticular period, usually one year"

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  • Term 88

    loss ratio

    Definition 88

    calculated by dividing an insurer'sincurred losses (including loss

    expenses) for a given period by itsearned premiums for the same period

    Term 89

    expense ratio

    Definition 89

    calculated by dividing an insurer'sincurred underwriting expenses for agiven period by its written premiums

    for the same period

    Term 90

    combined ratio

    Definition 90

    the sum of the loss ratio and theexpense ratio

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  • Term 91

    investment income ratio

    Definition 91

    calculated by dividing net investmentincome by earning premiums for a

    particular period

    Term 92

    overall operating ratio

    Definition 92

    calculated by subtracting theinvestment income ratio from the

    combined ratio

    Term 93

    capacity ratio or premium-to-surplusratio

    Definition 93

    calculated by dividing writtenpremiums by policyholders' surplus

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  • Term 94

    marketing

    Definition 94

    "the process of identifying customersand their needs and then creating,

    pricing, promoting, selling, anddistributing products or services to

    meet those needs"

    Term 95

    producer

    Definition 95

    any person who sells insuranceproducts for an insurance company or

    companies

    Term 96

    agency

    Definition 96

    "a legal relationship that is formedwhen one party, the principal,

    authorizes another party, the agent, toact as a legal representative of the

    principal"

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  • Term 97

    principal

    Definition 97

    the party that authorizes the agent toact on its behalf in an agency

    relationship

    Term 98

    agent

    Definition 98

    the party that is authorized by theprincipal to act on the principal'sbehalf in an agency relationship

    Term 99

    insurance agent

    Definition 99

    legal representatives of the insurancecompany for which they havecontractual agreements to sell

    insurance

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  • Term 100

    agency contract (agency agreement)

    Definition 100

    "a written agreement between aninsurance company and an agent that

    specifies, among other things, thescope of the agent's authority to

    conduct business for the insurer"

    Term 101

    errors and omissions (E&O)

    Definition 101

    negligent acts committed by a personin the conduct of the insurance

    business that give rise to legal liabilityfor damages; these claims can also

    arise from a failure to act that createslegal liability

    Term 102

    express authority

    Definition 102

    authority that the principal specificallygrants to the agent

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  • Term 103

    binding authority

    Definition 103

    "usually granted in the agencycontract, this is the authority of an

    insurance agent to effect coverage onbehalf of an particular insurer"

    Term 104

    binder

    Definition 104

    a temporary contract of insurance thatcan be either written or oral

    Term 105

    implied authority

    Definition 105

    "authority that arises from actions ofthe agent that are in accord with

    accepted custom and are consideredto be within the scope of authority

    granted by the principal, even thoughsuch authority is not expresslygranted orally or in an agency

    contract"

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  • Term 106

    apparent authority

    Definition 106

    authority based on a third party'sreasonable belief that an agent has

    authority to act on behalf of theprincipal

    Term 107

    independent agency

    Definition 107

    "an independent firm that sellsinsurance, usually as a representative

    of several unrelated insurancecompanies"

    Term 108

    independent agent

    Definition 108

    a producer who works for anindependent agency

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  • Term 109

    agency expiration list

    Definition 109

    the record of an insurance agency'spresent policyholders and the dates

    their policies expire

    Term 110

    (insurance) broker

    Definition 110

    an independent business owner orfirm that sells insurance by

    representing customers rather thaninsurers

    Term 111

    managing general agency (MGA)

    Definition 111

    an independent business organizationthat appoints and supervises

    independent agents for insurancecompanies that use the independent

    agency system; it functions almost asa branch office for one or more

    insurance companies

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  • Term 112

    exclusive agent

    Definition 112

    an agent that has a contract to sellinsurance exclusively for one

    insurance company (or a group ofrelated companies)

    Term 113

    direct writing system

    Definition 113

    uses sales representatives who areemployees of an insurance company

    Term 114

    direct writer

    Definition 114

    uses the direct writing system tomarket insurance

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  • Term 115

    direct response system

    Definition 115

    "includes any insurance marketingsystem that does not depend primarily

    on individual producers to locatecustomers and sell insurance but

    relies primarily on mail, phone, and/orinternet sales"

    Term 116

    mixed marketing system

    Definition 116

    refers to the use by an insurer of morethan one marketing system

    Term 117

    (sales) commission

    Definition 117

    a percentage of the premium that theinsurer pays to the agency or

    producer for new policies sold orexisting policies renewed

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  • Term 118

    contingent commission

    Definition 118

    "a commission that an insurer pays,usually annually, to an independent

    agency and that is based on thepremium volume and profitability level

    of the agency's business with thatinsurer"

    Term 119

    marketing representative

    Definition 119

    "insurance company employeeswhose role is to visit agents

    representing the insurer, to developand maintain sound working

    relationships with those agents, andto motivate the agents to produce a

    satisfactory volume of profitablebusiness for the insurer"

    Term 120

    production underwriter

    Definition 120

    insurance company employees whowork in an insurer's office in an

    underwriting position but who alsotravel to visit and maintain rapportwith agents and sometimes clients

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  • Term 121

    unfair trade practices laws

    Definition 121

    state laws that specify certainprohibited business practices

    Term 122

    rebating

    Definition 122

    "offering anything of value, other thanthe insurance itself, to an applicant as

    an inducement to buy or maintaininsurance"

    Term 123

    underwriting

    Definition 123

    "the process of selecting insureds,pricing coverage, determining

    insurance policy terms andconditions, and then monitoring the

    underwriting decisions made"

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  • Term 124

    underwriter

    Definition 124

    "an insurance company employee whoevaluates applicants for insurance,selects those that are acceptable to

    the insurer, prices coverage, anddetermines policy terms an

    conditions"

    Term 125

    adverse selection

    Definition 125

    a situation that occurs because peoplewith the greatest probability of lossare the ones most likely to purchaseinsurance; it normally occurs if thepremium is low relative to the loss

    exposure

    Term 126

    capacity

    Definition 126

    "refers to the amount of business aninsurer is able to write, usually based

    on a comparison of the insurer'swritten premiums to the size of itspolicyholders' surplus; an insurer

    must have adequate policyholders'surplus to be able to increase the

    volume of insurance it writes"

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  • Term 127

    commensurate with the exposure

    Definition 127

    a relationship between the premiumand the exposure where the size of the

    premium is appropriate for theexposure assumed by the insurer

    Term 128

    class rate or manual rate

    Definition 128

    "rates that apply to all insureds in thesame rating category, or rating class;insureds with similar loss exposures

    are grouped into rating classes"

    Term 129

    merit rating plan

    Definition 129

    rating plans that modify class rates toreflect loss characteristics of a

    particular insured

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  • Term 130

    individual rate or specific rate

    Definition 130

    used to assign a specific insurancerate that reflects the unique

    characteristics of an insured or theinsured's property

    Term 131

    judgment rate

    Definition 131

    a type of individual rate used todevelop a premium for a uniqueexposure for which there is no

    established rate; the underwriter reliesheavily on his experience

    Term 132

    standard form

    Definition 132

    "insurance forms that containstandardized policy wording; they are

    developed by insurance advisoryorganizations, although some insurers

    develop their own"

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  • Term 133

    book of business (portfolio)

    Definition 133

    "a group of policies with a commoncharacteristic, such as territory or type

    of coverage; it can also refer to allpolicies written by a particular insurer

    or agency"

    Term 134

    treaty reinsurance

    Definition 134

    an arrangement whereby a reinsureragrees to reinsure automatically a

    portion of all eligible insurance of theprimary insurer

    Term 135

    facultative reinsurance

    Definition 135

    involves a separate transaction foreach reinsured policy; each policy is

    evaluated individually

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  • Term 136

    underwriting authority

    Definition 136

    the limit on decisions that anunderwriter can make without

    receiving approval from someone at ahigher level

    Term 137

    decentralized

    Definition 137

    "activities are moved away from acentral location; processes and

    decision-making authority are movedgeographically closer to the insured,

    usually to a field office"

    Term 138

    centralized

    Definition 138

    activities are in a central location;many decisions are made in the home

    office

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  • Term 139

    underwriting audit

    Definition 139

    a process in which members of thehome office underwriting department

    examine files to see whetherunderwriters are following

    underwriting guidelines

    Term 140

    expert system (knowledge basedsystem)

    Definition 140

    "computer software programs thatsupplement the underwriting

    decision-making process; it asks forinformation necessary to make an

    underwriting decision, ensuring thatno necessary information is

    overlooked"

    Term 141

    hazard

    Definition 141

    conditions that increase the chance ofa loss occurring

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  • Term 142

    physical hazard

    Definition 142

    "tangible characteristics of property,persons, or operations that tend toincrease the probably frequency or

    severity of loss"

    Term 143

    moral hazard

    Definition 143

    dishonest tendencies in the characterof the insured (or applicant) thatincrease the probability of a loss

    occurring

    Term 144

    morale hazard (attitudinal hazard)

    Definition 144

    "involve carelessness about, orindifference to, potential loss on the

    part of an insured or applicant"

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  • Term 145

    legal hazard

    Definition 145

    characteristic of the legal/regulatoryenvironment that affect an insurer's

    ability to collect a premiumcommensurate with the exposure to

    loss

    Term 146

    claim

    Definition 146

    a demand by a person or businessseeking to recover from an insurance

    company for a loss that might becovered by an insurance policy

    Term 147

    claim representative (adjuster)

    Definition 147

    "a person responsible forinvestigating, evaluating and settling

    claims"

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  • Term 148

    claimant

    Definition 148

    anyone who submits a claim to aninsurance company; can be a first

    party or a third party

    Term 149

    reservation of rights letter

    Definition 149

    a notice sent by the insurer to aninsured advising that the insurer isproceeding with investigation of a

    claim but that the insurer retains theright to deny coverage later

    Term 150

    staff claim representative

    Definition 150

    an insurance company employee whoperforms some or all of the insurer's

    claim handling activities

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  • Term 151

    inside claim representative

    Definition 151

    "an insurance company employee whohandles claims that can be settled,usually by telephone or letter, from

    inside the insurer's office"

    Term 152

    outside claim representative (fieldclaim representative)

    Definition 152

    an insurance company employee whohandles claims that cannot be handled

    easily by phone or mail

    Term 153

    independent adjuster

    Definition 153

    independent claim representativeswho offer claim handling services to

    insurance companies for a fee

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  • Term 154

    draft authority

    Definition 154

    authority expressly given to an agentby an insurer to settle and pay certaintypes of claims by writing a claim draft

    up to a specified limit

    Term 155

    public adjuster

    Definition 155

    a person hired by an insured torepresent the insured in handling a

    claim

    Term 156

    self-insurance plan

    Definition 156

    "an arrangement in which anorganization pays for its losses with

    its own resources rather thanpurchasing insurance, however, the

    organization may choose to buyinsurance for losses exceeding a

    certain limit"

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  • Term 157

    third-party administrator (TPA)

    Definition 157

    business firms that contract toprovide administrative services to

    other businesses (often contracted bybusiness with self-insurance plans)

    Term 158

    insurable interest

    Definition 158

    exists if a person or other entity hasany right to or interest in the property

    such that a loss to that propertywould cause a direct monetary loss to

    that person or entity

    Term 159

    actual cash value (ACV)

    Definition 159

    the replacement cost of propertyminus depreciation

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  • Term 160

    replacement cost

    Definition 160

    the cost to repair or replace propertyusing new materials of like kind and

    quality with no deduction fordepreciation

    Term 161

    depreciation

    Definition 161

    an allowance for physical wear andtear or technological or economic

    obsolescence

    Term 162

    agreed value

    Definition 162

    "a method of valuing property inwhich the insurer and the insured

    agree on the value of the property atthe time the policy is written, and that

    amount is stated in the policydeclarations and is the amount the

    insurer will pay in the event of a totalloss to the property"

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  • Term 163

    subrogation

    Definition 163

    the insurer's right to recover paymentfrom a negligent third party

    Term 164

    salvage rights

    Definition 164

    the rights of the insurer to recover andsell or otherwise dispose of insuredproperty on which the insurer has

    paid a total loss or a constructive totalloss

    Term 165

    constructive total loss

    Definition 165

    exists when a vehicle (or otherproperty) cannot be repaired for lessthan its actual cash value minus the

    anticipated salvage value

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  • Term 166

    damages

    Definition 166

    refer to a monetary award that oneparty is required to pay to anotherwho has suffered loss or injury for

    which the first party is legallyresponsible

    Term 167

    compensatory damages

    Definition 167

    "damages, which include both specialand general damages, that are

    intended to compensate a victim forharm actually suffered"

    Term 168

    special damages

    Definition 168

    "compensatory damages allowed forspecific, out-of-pocket expenses, such

    as doctor and hospital bills"

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  • Term 169

    general damages

    Definition 169

    "compensatory damages awarded forlosses, such as pain and suffering,

    that do not have a specific economicvalue"

    Term 170

    punitive damages

    Definition 170

    "damages awarded by a court topunish wrong-doers who, throughmalicious or outrageous actions,cause injury or damage to others"

    Term 171

    unfair claim practices laws

    Definition 171

    state laws that specify claim practicesthat are illegal

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  • Term 172

    contract

    Definition 172

    a complete written contract ofinsurance

    Term 173

    policy

    Definition 173

    a legally enforceable agreementbetween two or more parties

    Term 174

    agreement

    Definition 174

    offer and acceptance

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  • Term 175

    consideration

    Definition 175

    an exchange of something of valuethat is required in any valid contract

    Term 176

    conditional contract

    Definition 176

    a contract in which one or moreparties must perform only under

    certain conditions

    Term 177

    utmost good faith

    Definition 177

    an obligation to act in completehonesty

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  • Term 178

    concealment

    Definition 178

    an intentional failure to disclose amaterial fact

    Term 179

    material fact

    Definition 179

    any information that would affect theinsurer's underwriting decision to

    provide or maintain insurance or thatwould affect a claim settlement

    Term 180

    misrepresentation

    Definition 180

    a false statement of a material fact

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  • Term 181

    contract of adhesion

    Definition 181

    a contract in which one party (theinsured) must adhere to the agreement

    as written by the other party (theinsurer)

    Term 182

    contract of indemnity

    Definition 182

    "the insurer agrees, in the event of acovered loss, to pay an amount

    directly related to the amount of theloss"

    Term 183

    principle of indemnity

    Definition 183

    states that the insured should not bebetter off financially after a loss than

    before

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  • Term 184

    valued policy

    Definition 184

    "a policy in which the insurer pays astated amount in the event of a

    specified loss, regardless of the actualvalue of the loss"

    Term 185

    "declarations page (declarations,dec)"

    Definition 185

    an information page that providesspecific details about the insured and

    the subject of the insurance

    Term 186

    insuring agreement

    Definition 186

    "a statement that the insurer will,under certain circumstances, make a

    payment or provide a service"

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  • Term 187

    exclusion

    Definition 187

    policy provisions that eliminatecoverage for specified exposures

    Term 188

    manuscript policy

    Definition 188

    an insurance policy that is specificallydrafted according to terms negotiatedbetween a specific insured (or group

    of insureds) and an insurer

    Term 189

    self-contained policy

    Definition 189

    a single document that contains allthe agreements between the insurer

    and the insured and that forms acomplete policy by itself

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  • Term 190

    endorsement

    Definition 190

    a document that amends an insurancepolicy in some way

    Term 191

    modular policy

    Definition 191

    "consists of several differentdocuments, non of which by itself

    forms a complete contract"

    Term 192

    cancellation

    Definition 192

    "refers to the termination of a policy,by either the insurer or the insured,

    during the policy period"

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  • Term 193

    pro rata refund

    Definition 193

    the unused premium (based on theportion of the premium for the number

    of days remaining in the policy)returned to the insured when a policy

    is canceled

    Term 194

    short rate refund

    Definition 194

    "sometimes used when the insuredcancels midterm, this is a return of

    premium less than the pro rata refundwould be"

    Term 195

    liberalization clause

    Definition 195

    "a policy condition that provides thatif a policy form is broadened at notadditional premium, the broadened

    coverage automatically applies to allexisting policies of the same type"

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  • Term 196

    assignment

    Definition 196

    the transfer of rights or interest in apolicy to another party by the insured

    Term 197

    money

    Definition 197

    "currency, coins and bank notes; canalso include traveler's checks, creditcard slips and money orders held for

    sale in some cases"

    Term 198

    securities

    Definition 198

    "written instruments representingeither money or other property (i.e.,

    stocks and bonds)"

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  • Term 199

    auto (automobile)

    Definition 199

    "a broad term that includes cars,trucks, buses and other motorized

    vehicles designed for use on publicroads"

    Term 200

    mobile equipment

    Definition 200

    includes many types of land vehicles-- usually designed for use principally

    off public roads -- includingequipment attached to them (this is

    specifically defined in mostcommercial insurance policies)

    Term 201

    recreational vehicles

    Definition 201

    vehicles used for sports andrecreational activities

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  • Term 202

    cause of loss (peril)

    Definition 202

    the actual means by which property isdamaged or destroyed

    Term 203

    named perils

    Definition 203

    listed and described in the policy;represent the only covered causes of

    loss

    Term 204

    open perils (special form coverage)(all-risks)

    Definition 204

    provides coverage for 'risk of directloss' to property; any direct loss to

    property is covered unless the causeof loss is specifically excluded in the

    policy

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  • Term 205

    mortgagee (mortgage holder)

    Definition 205

    "a lender that loans money on a home,building or other real property"

    Term 206

    mortgagor

    Definition 206

    the person or organization thatborrows money from a mortgagee tofinance the purchase of real property

    Term 207

    bailee

    Definition 207

    a person or business that holds theproperty of others for some specific

    purpose

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  • Term 208

    property insurance

    Definition 208

    "any type of insurance thatindemnifies an insured who suffers afinancial loss because property has

    been lost, stolen, damaged ordestroyed"

    Term 209

    floater

    Definition 209

    policies that are designed to coverproperty that moves from location to

    location

    Term 210

    friendly fire

    Definition 210

    "a fire that stays in its intended place(i.e., a fireplace)"

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  • Term 211

    hostile fire

    Definition 211

    a fire that leaves its intended place

    Term 212

    proximate cause

    Definition 212

    the event that sets in motion anuninterrupted chain of events

    contributing to the loss

    Term 213

    vehicle damage (peril)

    Definition 213

    damage done by a motor vehicle tosome other kind of property

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  • Term 214

    vandalism

    Definition 214

    willful and malicious damage to ordestruction of property

    Term 215

    sprinkler leakage

    Definition 215

    the accidental leakage or discharge ofwater or other substance from an

    automatic sprinkler system

    Term 216

    sinkhole collapse

    Definition 216

    a cause of loss involving damage bythe sudden sinking or collapse of land

    into underground empty spacescreated by the action of water on

    limestone or dolomite

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  • Term 217

    mine subsidence

    Definition 217

    "a cause of loss involving the sinkingof ground surface when underground

    open spaces, resulting from theextraction of coal or other minerals,are gradually filled in by rock and

    earth from above"

    Term 218

    volcanic action

    Definition 218

    "a cause of loss by lava flow, ash,dust, particulate matter, airbornevolcanic blast, or airborne shockwaves resulting from a volcanic

    eruption"

    Term 219

    burglary

    Definition 219

    the taking of property from inside abuilding by someone who unlawfully

    enters or exits the building

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  • Term 220

    robbery

    Definition 220

    the taking of property from a personby someone who has caused or

    threatened to cause the person harm

    Term 221

    theft

    Definition 221

    a broad term that means any act ofstealing; theft includes burglary and

    robbery

    Term 222

    collision

    Definition 222

    covers damage to an insured motorvehicle caused by its impact withanother vehicle or object or by its

    upset or overturn

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  • Term 223

    other than collision (comprehensive)

    Definition 223

    "covers losses to a covered auto byfire, theft, vandalism, falling objects,

    flood and various other perils"

    Term 224

    specified causes of loss

    Definition 224

    "a less expensive alternative tocomprehensive coverage in

    commercial auto policies; it is anamed perils coverage that covers

    loss to a covered vehicle caused byfire, lightning, theft, windstorm, hail,

    earthquake, flood, vandalism andother specifically listed perils"

    Term 225

    direct loss

    Definition 225

    a reduction in the value of propertythat results directly and often

    immediately from damage to thatproperty

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  • Term 226

    time element loss (indirect loss)

    Definition 226

    includes loss of income or extraexpenses resulting from direct loss to

    property

    Term 227

    extra expenses

    Definition 227

    expenses that reduce the length of abusiness interruption or enable a

    business to continue some operationswhen the property has been damaged

    by a covered cause of loss

    Term 228

    additional living expense

    Definition 228

    a coverage in homeowners policiesthat indemnifies the insured for the

    additional expenses that are incurredfollowing a covered property loss sothat the household can maintain itsnormal standard of living while the

    dwelling is uninhabitable

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  • Term 229

    named insured

    Definition 229

    the policyholder whose name(s)appear on the declarations page of an

    insurance policy

    Term 230

    first named insured

    Definition 230

    "the person or organization whosename appears first as the named

    insured on a commercial insurancepolicy and who, depending on the

    policy conditions, might be the oneresponsible for paying premiums andthe one who has the right to receiveany return premiums, to cancel thepolicy, and to receive the notice of

    cancellation or nonrenewal"

    Term 231

    mortgage clause (mortgage holdersclause)

    Definition 231

    "protects the insurable interest of themortgagee by giving it certain rights,

    such as the right to be named onclaim drafts for losses to insured

    property and the right to be notified ofpolicy cancellation"

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  • Term 232

    loss payee

    Definition 232

    "a lender, named on an insurancepolicy, who has loaned money onpersonal property, such as a car"

    Term 233

    loss payable clause

    Definition 233

    "provides that a loss will be paid toboth the insured and the loss payee

    as their interests appear and gives theloss payee certain rights; however, not

    as many rights are extended to thelender as the mortgage clause

    extends"

    Term 234

    deductible

    Definition 234

    a portion of a covered loss that is notpaid by the insurer; it is subtractedfrom the amount the insurer wouldotherwise be obligated to pay the

    insured

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  • Term 235

    insurance-to-value provisions

    Definition 235

    "provisions in property insurancepolicies that encourage insureds to

    purchase an amount of insurance thatis equal to, or close to, the value of

    the covered property"

    Term 236

    coinsurance

    Definition 236

    "an insurance-to-value provision inmany property insurance policies; if

    the property is underinsured, thisprovision reduces the amount than an

    insurer will pay for a covered loss"

    Term 237

    legal liability

    Definition 237

    means that a person or organization islegally responsible for injury or

    damage suffered by another person ororganization

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  • Term 238

    constitutional law

    Definition 238

    consists of the Constitution itself andall the decisions of the Supreme Court

    that involve the Constitution

    Term 239

    statutory law

    Definition 239

    "consists of the formal laws, orstatutes, enacted by federal, state, or

    local legislative bodies"

    Term 240

    common law (case law)

    Definition 240

    consists of a body of principles andrules established over time by courts

    on a case-by-case basis

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  • Term 241

    criminal law

    Definition 241

    the category of law that applies towrongful acts that society deems so

    harmful to the public welfare thatgovernment takes the responsibilityfor prosecuting and punishing the

    wrongdoers

    Term 242

    civil law

    Definition 242

    the category of law that deals with therights and responsibilities of citizens

    with respect to one another; applies tolegal matters not governed by criminal

    law

    Term 243

    contract law

    Definition 243

    the branch of civil law that deals withcontracts and settles contract

    disputes

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  • Term 244

    tort

    Definition 244

    "a wrongful act, other than a crime orbreach of contract, committed by one

    party against another"

    Term 245

    tort law

    Definition 245

    the branch of civil law that deals withcivil wrongs other than breaches of

    contract

    Term 246

    negligence

    Definition 246

    failure to act in a manner that isreasonably prudent; occurs when a

    person or organization fails toexercise the appropriate degree ofcare under given circumstances

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  • Term 247

    tortfeasor

    Definition 247

    "a person, a business, or anotherparty who has committed a tort"

    Term 248

    vicarious liability

    Definition 248

    legal responsibility that occurs whenone party is held liable for the actions

    of another party

    Term 249

    intentional tort

    Definition 249

    a deliberate act (other than a breach ofcontract) that causes harm to another

    person

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  • Term 250

    assault

    Definition 250

    the intentional threat of bodily harm

    Term 251

    battery

    Definition 251

    the unlawful physical contact withanother person

    Term 252

    libel

    Definition 252

    a written or printed untrue statementthat damages a person's reputation

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  • Term 253

    slander

    Definition 253

    an oral untrue statement that damagesa person's reputation

    Term 254

    false arrest

    Definition 254

    an unlawful physical restraint ofanother's freedom

    Term 255

    invasion of privacy

    Definition 255

    an encroachment on another person'sright to be left alone

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  • Term 256

    absolute liability (strict liability)

    Definition 256

    "a legal liability that arises frominherently dangerous activities or

    dangerously defective products thatresult in injury or harm to another,regardless of how much care was

    used in the activity; does not requireproof of negligence"

    Term 257

    hold harmless agreement

    Definition 257

    a contractual provision that obligatesone party to assume the legal liability

    of another party

    Term 258

    warranty

    Definition 258

    "a promise, either written or implied,such as a promise by a seller to a

    buyer that a product is fit for aparticular purpose"

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  • Term 259

    statutory liability

    Definition 259

    legal liability imposed by a specificstatute or law

    Term 260

    compensatory damages

    Definition 260

    damages intended to compensate avictim for harm actually suffered;include special (specific out-of-pocket) and general (losses w/o

    specific economic value) damages

    Term 261

    liability insurance

    Definition 261

    covers losses resulting from bodilyinjury to others or damage to theproperty of others for which the

    insured is legally liable and to whichthe coverage applies

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  • Term 262

    bodily injury

    Definition 262

    "any physical injury to a person,including sickness, disease and

    death"

    Term 263

    property damage

    Definition 263

    "physical injury to, destruction of, orloss of use of tangible property"

    Term 264

    personal injury (as used in insurancepolicies)

    Definition 264

    "injury, other than bodily injury,arising from intentional torts such aslibel, slander, or invasion of privacy"

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  • Term 265

    litigation expenses

    Definition 265

    "the expenses incurred for legaldefense, such as attorneys' fees,

    expert witness fees, and the cost oflegal research"

    Term 266

    supplementary payments

    Definition 266

    "amounts the insurer agrees to pay (inaddition to the liability limits) foritems such as premiums on bail

    bonds and appeal bonds, loss of theinsured's earnings because ofattendance at trials, and other

    reasonable expenses incurred by theinsured at the insurer's request"

    Term 267

    prejudgment interest

    Definition 267

    interest that might accrue on damagesbefore a judgment has been rendered

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  • Term 268

    postjudgment interest

    Definition 268

    interest that might accrue on damagesafter a judgment has been entered in a

    court and before the money is paid

    Term 269

    medical payments coverage

    Definition 269

    "pays necessary medical expensesincurred within a specified period by aclaimant (and in certain policies, by an

    insured) for a covered injury,regardless of whether the insured was

    at fault"

    Term 270

    occurrence basis coverage

    Definition 270

    "covers liability claims that occurduring the policy period, regardless of

    when the claim is submitted to theinsurer"

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  • Term 271

    claims-made coverage

    Definition 271

    covers liability claims that are made(submitted) during the policy periodfor covered events that occur on orafter the retroactive date and before

    the end of the policy period

    Term 272

    retroactive date

    Definition 272

    the date on or after which injury ordamage must occur in order to be

    covered under a claims-made policy

    Term 273

    each person limit

    Definition 273

    the maximum amount an insurer willpay for injury to any one person for a

    covered loss

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  • Term 274

    each occurrence limit

    Definition 274

    "the maximum amount an insurer willpay for all covered losses from a

    single occurrence, regardless of thenumber of persons injured or the

    number of parties claiming propertydamage"

    Term 275

    aggregate limit

    Definition 275

    the maximum amount an insurer willpay for all covered losses during the

    covered policy period

    Term 276

    split limits

    Definition 276

    separate limits that an insurer will payfor bodily injury and for property

    damage

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  • Term 277

    single limit

    Definition 277

    the maximum amount and insurer willpay fro the insured's liability for both

    bodily injury and property damagethat arise from a single occurrence

    Term 278

    risk management

    Definition 278

    "the process of making andimplementing decisions to deal withloss exposures; involves identifyingloss exposures and then applyingvarious techniques to eliminate,control, finance or transfer those

    exposures"

    Term 279

    loss exposure survey

    Definition 279

    a risk management tool in the form ofa checklist of questionnaire listing

    potential loss exposures that ahousehold or an organization might

    face

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  • Term 280

    flowchart

    Definition 280

    a diagram that depicts the flow of aparticular operation or set of related

    operations within an organization

    Term 281

    loss frequency

    Definition 281

    a term used to indicate how oftenlosses occur or are expected to occur;it is used to predict the likelihood of

    similar losses in the future

    Term 282

    loss severity

    Definition 282

    refers to the dollar amount of damagethat results or might result from loss

    exposures; used to predict how costlyfuture losses are likely to be

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  • Term 283

    avoidance

    Definition 283

    a risk management technique thateliminates a loss exposure and

    reduces the chance of loss to zero

    Term 284

    loss control

    Definition 284

    a risk management technique thatattempts to decrease the frequency or

    severity of losses; includes lossprevention and loss reduction

    Term 285

    loss prevention

    Definition 285

    seeks to lower the frequency oflosses; to decrease the number of

    losses

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  • Term 286

    loss reduction

    Definition 286

    seeks to lower the severity of lossesthat do occur; to decrease the dollar

    amount of losses

    Term 287

    retention

    Definition 287

    a risk management technique thatinvolves retaining all or part of a

    particular loss exposure

    Term 288

    noninsurance transfer

    Definition 288

    a risk management technique in whichone party transfers the potential

    financial consequences of a particularloss exposure to another party that is

    not an insurance company

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