printersplus print solutions booklet

TABLE OF CONTENTS

Message from the President .................1

Find the Right Partner ...........................2

Discovery Services ...............................4

Print Rationalization ..............................7

Managed Print Services ........................8

Smart Solutions...................................10

Essential Services ...............................11

Going Green........................................12

1www.printersplus.net

Message from the PresidentNew innovations that optimize how we work can be as exciting as they are

overwhelming. Through no fault of our own we assume transformation is difficult.

It’s easy to embrace the benefits of transformation, but the desired state seems

hard to reach.

At PrintersPlus, we make it easy to work smarter.

• Do not start fresh!

• Stop buying more!

• Leverage your existing investments!

• Stay away from long-term contracts!

Today’s new technologies are designed to work with your existing investments. By

modifying your existing set-up, the desired state is easily attained. Make sure you

engage the solution provider that built it or a specialist that lives and breathes it.

The right partner is all it takes. Collaborate with us!

• PrintersPlus best practice approach achieves immediate savings.

• PrintersPlus leverages the right vehicles to sell/service print solutions.

• PrintersPlus is the largest print and imaging provider to the Government of

Canada.

The beautiful thing about innovation is that it gives you options. And our goal at

PrintersPlus is to highlight the best ones. Change does not have to come with a

high price tag. Let us show you how.

AleC Milne

President, PrintersPlus

“The beautiful thing about innovationis that it gives you options.”


If you are spending six minutes to save $1, you are working for LESS than minimum wage!

Find The Right PartnerA Trusted AdvisorThe smartest business decision you can make is to hire qualified people. A

specialist who can provide sound advice and facilitate your requirements can save

you money and help your organization run smoothly and efficiently.

Since 1995, PrintersPlus has positioned itself as a market-leading expert in print

and imaging solutions. We also have the knowledge and experience gained from

providing those solutions in every imaginable environment.

An Agnostic ResellerWe have yet to come across a manufacturer that perfectly supports every need or

found a client who is content with a single-branded solution. This is one of the many

reasons why PrintersPlus cultivates strong relationships with leading manufacturers.

Choosing a partner that offers choice is critical. Specialists build solutions to

support your needs. In order to do this, a multi-vendor approach combined with a

manageable solution will not just ensure that every policy, security concern, output

requirement or green objective is met, but that savings are realized.

DISCOVERYSERVICES

• Fleet Audit

• Consulting

• Data Analysis

• StrategyDevelopment

FULFILLMENTSERVICES

• HardwareSelection (SO)

• SoftwareSelection (DISO)

• NetworkServices (TBIPS)

GOVERNMENTGREENING

• Technology RecyclingPrograms

• Toner Recycling Programs

• Carbon FootprintReduction

• Waste ManagementServices

PRINT & IMAGINGSERVICES

• Call Centre Services

• “Spare-in-the-Air”• Warranty & Post Warranty

• Remote Management

PRINT & IMAGINGSOLUTIONS

• Print Rationalization

• Managed Print

• Wireless Printing• Document Captureand Workflow

• Secure Printing

• Job Accounting• Consumables Management


A Hybrid Solutions ProviderAs print and copy technology evolves, so do print resellers and copy dealers.

The merger of these two hardware-centric business segments created a new

type of provider: the hybrid dealer. Leading MPS research experts at Photizo

Group describe hybrid dealers as the robust solution provider that emerged from

traditional copier dealers and print resellers colliding. Hybrid dealers know about

IT infrastructure and specialize in the print and copy world.

The value in PrintersPlus lies in these hybrid strengths. We aim to be trusted

advisors, offering best practices and unbiased, customer-centric solutions.

A Print and Imaging SpecialistWhen hiring for your organization, you look for the best. You demand quality for

your network, datacentre and computing operations and the same should apply

when reevaluating your imaging and copying needs. A specialist has the ability

to look at your existing environment and recognize the equipment that could be

re-deployed for improved usage. PrintersPlus is the specialist with proven

abilities to reconfigure print fleets for optimal use, and build a plan of attack to

start saving your organization money right away.

We aim to be trusted advisors with best practicesand unbiased, customer-centric solutions.


Discovery ServicesBuild your action plan for office printing, fleet audit, teamcollaboration, analysis and reportingGetting the most out of your print fleet is easier than you think. With the right system

in place, you will see an increase in workflow efficiency; costs will streamline and the

reduction of your carbon footprint on the environment will be immediate.

However, many organizations do not have an optimal print environment due to:

• Inefficient office practices and paper-intensive business processes;

• Unnecessary expenses and wasted resources;

• Multiple devices for printing, copying, scanning, and faxing;

• Too many stand-alone devices; and

• Heavy energy use and poor recycling programs.

Innovation in the print and copy world has never been at a greater point than it is

today. You can start taking account of these challenges now, and achieve optimal

performance right away.

Discovery ServicesIn the literal sense, PrintersPlus discovers what is

right for your environment. Discovery helps us

build comprehensive recommendations that

support the configuration required today and also

prepare for change in future roadmaps. Because

we support you from A-to-Z, this can all be done

at once. That’s the beauty of working with an

agnostic provider that consults, sells and supports

your print and imaging needs.

Fleet AuditBefore PrintersPlus makes any recommendations

on a plan best suited to your environment, we’ll

vist your office and take account of the physical

environment and how users work within it.

Getting the most out of your print fleetis easier than you think.


Team CollaborationPrintersPlus will communicate with your teams every step of the way and together we

will develop a working standard that is viable for today and for the future. We’ll discuss

print, policies and security considerations, green priorities, management requirements,

phased deployment options, and technical support considerations.

Our team will suggest workflow improvements and vertical solutions – if the need

requires – like job accounting for billing purposes or digital-to-digital document

transfer to reduce waste and get employees working smarter.

AnalysisPrintersPlus then analyzes the physical elements, policies and security considerations,

and workflow discussions to produce a final report. Our best practice approach is the

guide to ensuring every element is uncovered.

ReportingYour PrintersPlus Imaging and Print Specialist will then build a comprehensive plan to

demonstrate where improvements should be made and savings found. A detailed

timeline and phased approach will follow to support every recommendation made.

PrintersPlus best practice approach is applied to every recommendation. Our

methodology guarantees that every element is considered before developing your

print and imaging solution.

Our team will suggest workflowimprovements and vertical solutions...

BEST PRACTICEPROCESS

PrintersPlus has a

proven methodology

and a phased approach.

This makes sure every

consideration is made,

and implementation is

non-invasive.


BEFORE*: Desktop Printers = 50Stand Alone Fax = 6Printers/MFPs = 20Total Devices = 76Approx. Employees = 132Ratio = 2:1

AFTER*: Desktop Printers = 0Stand Alone Fax = 0Smaller B/W MFP = 7(print/copy/scan/fax)Smaller Colour MFP = 4(print/copy/scan/fax)Larger Colour MFP = 2(print/copy/scan/fax)Total Devices = 13Approx. Employees = 132Ratio = 10:1

HP 5500Colour Printer




Xerox 5655MFP Copier

Canon 3245MFP

Dell 5100Colour Printer

Lexmark C500Colour Printer

Colour MFPPrint/copy/

fax/scan


fax/scan


fax/scan

Xerox 7760Colour Printer


T654Printer

Canon 5050MFP

T654Printer

T654Printer

T654Printer

T654Printer

T654Printer

SamsungML4050Printer

Xerox 7755Copier

Xerox 7755Copier

SamsungML4050Printer

Fax

Fax Fax

Fax

FaxFax


fax/scan


fax/scan

B/W MFPPrint/copy/fax/scan





BEFORE*: Total Cost Per Year:$604,469Carbon Footprint per year:$59,708

AFTER*: Total Cost Per Year:$290,431Carbon Footprint per year:$26,144

SAVINGS*:$314,038 per yearor 52%

T654Printer

T654Printer

*Analysis is based on a 10-floor assessment.


Print RationalizationThe Fastest and Most Efficient Way to Achieve Immediate Cost Savings

Every day, organizations are looking for ways to reduce costs, get greener and

improve workflow. PrintersPlus’ initial discovery will uncover the best way to do

this quickly and easily. Our years of experience give us the ability to deliver the

right plan customized specifically for you.

Print Rationalization is PrintersPlus’ most common recommendation. Also called

right-sizing, this solution is typically a reconfiguration of your existing fleet to

improve workflow or replace those nearing end-of-life. As Print Rationalization

leverages much of your existing fleet and incorporation of new equipment is

reduced; changes are made faster, have lower start-up costs, and will reduce

technology waste.

More often than not our customers have a multi-vendor environment. PrintersPlus

is one of the largest suppliers of the leading manufacturer brands, our pricing is

competitive and our solutions are based on what you need. We are agnostic so

your solution is unbiased.

Every recommended solution takes into account each objective discussed during

discovery. This means your process of rationalization will achieve common

objectives like:

• Immediate and long-term print reductions;

• Streamlined print operations for improved security;

• A predictable way to more efficiently manage your budget;

• Freeing up internal resources so they can work on other focus areas;

• Productive printer service to minimize downtime and end-user interventions;

• Reduced energy consumption through device consolidation; and

• Workflow improvements and significant cost saving solutions.

We don’t just look at your situation today, we also take into account your future

needs. We will find ways to save you money and sustain you for the long term.

PrintersPlus is a leader in print rationalization techniques and can deliver the right

plan for any customer.

We will find ways to save you money and sustain you for the long term.


Managed Print ServicesManaged Print Services (MPS) is the ‘big boom’ in the print and imaging world today.

If you haven’t already heard of it, you will soon enough. Everyone is selling it. Google

it and find pages of varying definitions, new breeds of print consultants, different

ways to bill, and slick solutions that tout great ways to optimize print fleets.

Though this clutter and solution ambiguity, the research firm Photizo Group defines

MPS best, “managed print services is the active management and optimization of

document output devices and related business processes”.

Without a doubt, MPS is the fastest-growing solution in the print and imaging market.

There are strong benefits to customers and recurring revenue potential for providers.

But while it may be the fastest-growing solution in the print and imaging market, it is

important to realize that MPS may not be the best solution for everyone.

PrintersPlus recommends MPS solutions to customers when:• IT resources are lacking and outsourcing is requested;

• Budgets are consolidated and divisions want an enterprise-wide service;

• Vertical solutions are requested that require increased management; and

• Unique requirements require a single branded platform.

Let’s consider some of the complexities around the MPS model:• A significant organizational change that is relatively high profile in nature;

• Hidden costs around the internal labouring required for process support;

• Top down stewardship to support change management;

• A steep learning curve for users needing to work with the new devices;

• Longer wait times for immediate cost savings; and

• Added security is required to support remote management.

BENEFITS PRINT RATIONALIZATION MANAGED PRINT

improve Workflow 4 4

Reduce Waste 4 4

Manage Consumables 4 4

lower Costs 4 4

Decrease Service Downtime 4 4

improve Security 4

Simple Deployment 4 4

Outsourced Management 4 4

Remote Management 4


PrintersPlus typically recommends MPS solutions to corporate customers because

the structure of government organizations makes deployment complex. That being

said, if your organization wants a managed print service, PrintersPlus can take you

there. We know government, the nuances of the procurement system and have

security cleared specialists in-house to facilitate an MPS rollout.

Regardless of the solution being implemented, PrintersPlus Discovery Service is the

first step.

A Realistic ApproachPrintersPlus has strong ties with the manufacturing community but the

recommendations we make are customer-centric. While we appreciate our

manufacturers, it is rare that we recommend a single-branded solution. We make

use of your existing investments first, focusing on improved workflow and cost

reduction. Our Managed Services Approach is simple and supported by

around-the-clock management to avoid downtime.

Security is at the forefront of any

remotely managed IT solution.

PrintersPlus leverages an exclusive

relationship with a network and security

detection manufacturer to make sure

there is no risk to your environment.


Smart Solutionsto Support Every Print and Imaging NeedWhether you decide to rationalize your print fleet or have it completely managed,

PrintersPlus still offers solutions to support every process requirement.

Document Capture and WorkflowReduce the time, costs and hassle of capturing, managing and securing documents

with fast and efficient multi-function devices like all-in-one scanners and printers.

Secure and Confidential PrintingUsing alphanumeric keypads or swipe cards will ensure that confidential information is

secure until needed. Printed copies get produced in a secure manner.

Job AccountingGet informed on exactly how much your office is spending on printing. Job accounting

is an easy way to track usage by users and departments with real-time information.

Remote Monitoring and ManagementProtect your network against vulnerabilities with around-the-clock monitoring and

management. Enable your organization to respond to, or prevent, network security

issues.

Wireless PrintingWhether you are running out of the office to catch a flight, putting the finishing touches

on a presentation or printing tickets to GTEC, wireless printing is your solution. No

longer dependent on device software, wireless printing makes it simple to print emails,

web pages, and documents from your tablet or wireless device.

Consumables ManagementTake control of your output supplies by constant monitoring of supply levels combined

with timely ordering and delivery.


Essential ServicesGuardian Support for Investments Made in Imaging and Print

PrintersPlus is your printing and imaging solution specialist. Our comprehensive

understanding of everything from printing to document management and all related

IT products and services, has earned us a reputation for knowing the landscape, for

understanding client environments, and for staying innovative and client-centered.

PrintersPlus offers a scalable portfolio of services to run and manage your fleet.

Tailored to individual organizational requirements, it can complement existing

IT services if moving forward with a rationalized plan, or take over full operational

responsibility, if a managed service is desired.

Our essential services model follows these critical elements:

• Optimize: Pro-active service, remote and

on-site, automatic delivery of consumables

and replacement parts.

• Monitor: Continuous supervision of all

networked and locally attached devices

(managed or otherwise) to monitor the

machines' utilization, status and alerts.

• Manage: Regular management reports for

managed service or otherwise, proactive

review meetings, and continuous improvement

pursuits.

PrintersPlus also offers these dependable and cost-effective national services:

• Call Centre Services;

• Spare-In-The-Air Warranty Programs;

• Consolidated Billing; and

• Warranty and Post-Warranty Support.

We offer a scalable portfolio of services to run and manage your fleet.


Going Green is Going MainstreamGovernment is serious about greening, moving from green specs inbids, to departmental initiatives driven by executive leadership, andtied to bottom-line goals.

If you have not been tasked with reducing the environmental impact of your print

fleet, it’s likely you will be soon. PrintersPlus sees this trend in government

departments across Canada.

We know that what is good for the environment is good for business and, like you,

are concerned about the environmental role technology plays. That is why

PrintersPlus is focused on empowering customers to adopt green print practices at

work, and pay our earth forward by:

Reducing Waste • Cutting Carbon • Recycling Supplies

Going green supports the environment andreduces overhead costs too!

printersplus print solutions booklet

Technology

hp 5500colour

call centre

managed print

practice approach

phased approach

managed service

copy world

xerox 7755copier