priority pass corporate presentation
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Priority Pass Corporate PresentationTRANSCRIPT
CORPORATE MEMBERSHIP
Priority Pass
World-Class credentials
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CORPORATE MEMBERSHIP
World-Class credentials
The widest range of lounges– Over 600 lounges in 325 airports– Global reach for a consistent benefit worldwide– Consistent growth since launch in 1992, with 99 lounges added in
2009
The highest perceived value– Universal recognition at lounges based on long-standing partnerships
The simplest process– Members do not need to book lounge visits in advance– The famous Priority Pass card speaks for itself
Priority Pass is the gold standard in airport lounge access
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World-Class credentials
Multi-lingual service centers– Service centers in Dallas, South Africa, London and Hong Kong with
experienced, multi-lingual teams– No premium rate lines
Efficient delivery of membership packs– Fast delivery worldwide, based on 18 years’ experience
Multiple channels for members to obtain information– Website– SMS LoungeFinder– Downloads for Blackberry, Palm and others– iPhone application
Priority Pass offers first class customer service
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World-Class credentials
Multiple channels for members to obtain information
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Lounge information updated daily on Priority Pass website
Easy search function
World-Class credentials
Multiple channels for members to obtain information
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Instant SMS LoungeFinder service
Information updated daily
Member texts airport code and receives directions to lounges
World-Class credentials
Multiple channels for members to obtain information
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Downloads to Palm, Blackberry, Windows Mobile, Windows CE
From April 2009, iPhone application, including “Find Nearest Lounge” GPS-based feature
All updated monthly and available through Priority Pass website
World-Class credentials
Multiple channels for members to obtain information
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Members can download a pdf copy of the full lounge directory at any time
Updated monthly
World-Class credentials
Multiple channels for members to obtain information
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Members can review new lounges or lounge changes at any time
… selecting a “from” date and any or all regions.
Updated daily
World-Class credentials
Multiple channels for members to obtain information
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And last, but not least, members can call our friendly, multi-lingual staff in 4 offices
Dallas, London, South Africa and Hong Kong
World-Class credentials
Lounge Relationship Managers– A dedicated team in each regional office with close relationships with
airports, airlines and independent lounge operators– As the largest non-airline partner for all lounge operators in the
program, PP enjoys preferential partner status
Airline partners– Uniquely PP enjoys strong business partnerships with a number of
airlines worldwide• Continental, United, American, US Airways, Avianca, Olympic, Air China, TAP,
Kuwait, Alaska, AeroMexico, Mexicana, Asiana, Korean, Air Mauritius, Swiss International, LAN, KLM
….. and also
Priority Pass works with our lounge partners to deliver the quality our members expect
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World-Class credentials
Quality Control– Pro-active monitoring / reviews by PP staff via “mystery visitor”
program– Any complaints are logged and investigated; under-performing
lounges removed– Prestigious Lounge of the Year Awards
Priority Pass works with our lounge partners to deliver the quality our members expect
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World-Class credentialsSome of our members’ favourite lounges
Dilmun Lounge, Bahrain Holideck, London Heathrow T4 Continental Presidents Club, Houston
Swiss Lounge, BaselPlaza Premium Lounge
Gym, Singapore
… and more than 600 others from Aberdeen andAbu Dhabi to Zagreb and Zurich
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Key corporate benefits
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Priority Pass enables companies to reduce travel budgets:
It perfectly complements a travel policy of full or selected economy class travel, allowing travellers access to VIP lounges worldwide however they flyEmployees are more productive when on the move.Travellers are more motivated and also arrive refreshed and ready for business
Corporate membership plans
• STANDARD– for the less frequent traveller. For a low annual fee you can enjoy access
to all lounges, but only pay for the visits you make. Visits are charged at £15 per visit.
• STANDARD PLUS– for regular travellers this plan includes 10 free visits a year. Additional
visits are charged at £15 per visit.
• PRESTIGE– Offers unlimited access to lounges for one single annual payment
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Contact details
Contact Ian Moncado-Thomas, Business Development Manager
on...
Tel: UK (+44) London (20) 8256 9068
Fax: UK (+44) London (20) 8686 2129
Email: [email protected]
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The Last WordUnedited comments from Priority Pass members"I enjoy the personal attention I get in the Priority Pass lounges."John Harshman, Union City, USA
“As a woman travelling alone on business I find it safer and more comfortable."Kay Westlake, London
"I just wanted to try it out this year, so I joined with a standard membership. I belong to two other lounge memberships but plan to cancel those this year and renew exclusively with Priority Pass Prestige Membership."Mark Echols, Canby, USA
"We were delighted when we were finishing our holiday in the Maldives and had a very early start and long trip to the airport that we could not believe Priority Pass had a lounge there, my wife and I were absolutely delighted and it made our 10 hour flight a lot easier!"Mark Hamill, Regional Director, SpenglerFox
"I was a member a few years ago, and unfortunately let my membership lapse. It was the worst mistake of my life! I am glad you are still here and I was able to join again!"Albert Muick, New York, USA
"Excellent service - cannot recommend it highly enough to friends and associates. The lounges are comfortable and the staff helpful."P.A.R., London, UK
"Buying the membership is one of the best travel related decisions I have ever made."Richard Archer, Hong Kong.
"Can't imagine how I could do without it now that I have become a member!"Jens Mogensen, Austin, TX, USA
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