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Privacy & Identity: in the age of AI Dr. Huma Shah Senior Lecturer & AI Researcher Associate Member of Mobility & Transport Faculty Research Centre School of Computing, Electronics and Mathematics

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Page 1: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Privacy & Identity: in the age of AI

Dr. Huma ShahSenior Lecturer & AI Researcher

Associate Member of Mobility & Transport Faculty Research Centre

School of Computing, Electronics and Mathematics

Page 2: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Recap on AI

•Alan Turing (1948): Learning of languagesone of the most impressive of human feats

•Turing (1950): Imitation Game to test intellectual capacity of machines through question-answer indistinguishability

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 3: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Turing’s test for machine intelligence

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 4: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Recap on AI

• Alan Turing (1948): Learning of languages one of the most impressive of human feats

• Turing (1950): Imitation Game to test intellectual capacity of machines through indistinguishability

• Christopher Strachey (1952) computer programme generates love letters on Ferranti ‘baby’ computer at Manchester University

• John McCarthy coined AI in 1955 -field emerged from a scientific gathering in 1956 at the Dartmouth Conference

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 5: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

• 1966: Machines begin to talk: Joseph Weizenbaum’s natural language understanding programme, Eliza, allows humans to interact with a computer through text-based questions and answers:

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 6: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Digital Assistants

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

•2005: IKEA’s Anna 24/7 virtual assistant augmenting keyword search:

• Decreased call centre costs• Increased sales of IKEA products from its online catalogue

Shah & Pavlika, 2005: ‘Text-based Dialogical E-query Systems: Gimmick or Convenience?’

Page 7: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

• 2008: in Reading University Turing test experiment, chatbot Eugene Goostman amused, surprised and remembered -one Judge reported:

“The importance of Eugene correctly answering the question (My car is red. What color is my car?) and then remembering its answer when later asked cannot be understated. That is a GREAT achievement”. (in Shah & Warwick, 2010)

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 8: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

• 2011: General Knowledge: Watson machine outsmarts two human Final Jeopardy! US TV show champions in IBM machine vs. human general knowledge test

• 2011: Apple’s SIRI voice assistant launched on iPhone

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 9: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Digital Assistants: 2017

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Google HomeAmazon Echo Dot –blue ring signals Alexa digital assistant is alert awaiting question.

Page 10: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Google Home vs. Amazon Alexa

• International digital marketing agency 360i (clients include Coca Cola) study using proprietary software to ask Google Home and Amazon Alexa 3,000 questions:

from http://www.adweek.com/digital/google-home-is-6-times-more-likely-to-answer-your-question-than-amazon-alexa/

• Google’s digital assistant “six times more likely to answer your question than Alexa” from http://www.adweek.com/digital/google-home-is-6-times-more-likely-to-answer-your-question-than-amazon-alexa/

• “AI-based devices are going to completely alter the marketing landscape.” from

http://www.adweek.com/digital/google-home-is-6-times-more-likely-to-answer-your-question-than-amazon-alexa/

• Language-speech understanding crucial to hands-free, voice activated AI applications

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 11: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Warning for Privacy & Identity

• Elizabeth Denham, Information Commissioner’s Office (ICO)

• “….my office has announced that the Royal Free NHS Foundation Trust did not comply with the Data Protection Act when it turned over the sensitive medical data of around 1.6 million *patients to Google DeepMind, a private sector firm, as part of a clinical safety initiative. As a result of our investigation, the [NHS] Trust has been asked to sign an undertaking committing it to changes to ensure it is acting in accordance with the law…….” (3 July 2017)

[*identifiable]From: https://iconewsblog.wordpress.com/2017/07/03/four-lessons-nhs-trusts-can-learn-from-the-royal-free-case/

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 12: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Privacy and Digital Assistants

•Convenience vs revelation of conversational habits

• It is not paranoid to unplug your digital assistants when not in use. Unless you’re happy for Google, Amazon and others to acquire all your home conversations, and misunderstand TV voices as commands/requests for information!

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 13: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

Book: Cambridge University Press publication

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 14: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

References

• A.M. Turing. 1950. Computing Machinery and Intelligence. Mind, Vol. 59 (236), pp. 433-460

• Turing, A.M. 1948. Intelligent Machinery. In (Ed) B.J. Copeland, The Essential Turing - The Ideas that Gave Birth to the Computer Age. Clarendon Press: Oxford, 2004, pp. 410-432

• Shah, H. 2011. Deception-Detection and Machine Intelligence in Practical Turing tests. PhD thesis. Reading University. Accessible from: Academia.edu and ResearchGate

• Shah, H. & Warwick, K. 2010. Testing Turing’s Five Minutes Parallel-paired Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465

• Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems: Gimmick or Convenience? Proceedings of the 10th international conference on Speech and Computers (SPECOM), University of Patras, Greece, 17-19 October

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Page 15: Privacy & Identity - EEMA · Imitation Game. Kybernetes Turing Test Special Issue. Vol. 39, issue 3: pp. 449-465 •Shah, H. & Pavlika, V. 2005. Text-based Dialogical E-Query Systems:

EEMA Privacy vs. Identity conference, Day2: 5 July 2017

Thank you for listening

Contact details: E: [email protected]: @Turing2014