Problem Solving and decision

making

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here

Your totem

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use a build if

you desire

NE-II-177 2

LEARNING OBJECTIVES

As a result of this session, you will be able to:

Analyze a problem and submit it to a systematic problem-solving process.

Understand the relationship between problem solving and project management.

Put into action many of the skills and ideas learned during the Wood Badge course.

Prepare yourselves for the upcoming Problem Solving Round-Robin.

NE-II-177 3

FIVE STEPS OF TEAM-BASED PROJECT PLANNING

1. Project overview

2. Work breakdown structure

3. Activity assignments

4. Action on the plan

5. Closeout report

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PROJECT PLANNING PROBLEMS

Within the context of a larger project.

Independent of the project.

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FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING

1. Describe the problem.

2. Gather information.

3. Determine the most important factors that contribute to the problem.

4. Visualize what success looks like.

5. Create action steps that will lead to that success.

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FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING

1. Describe the problem.

Accurately

Completely

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FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING

2. Gather information.

quantitative

(facts that can be measured)

qualitative

(how people feel about situation)

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FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING

3. Determine the most important factors that contribute to the problem.

Timing

Personnel

Setting

Any combination of all three

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FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING

4. Visualize what success looks like.

Describe how things will be when the

problem is solved and everything is

working well.

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FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING

5. Create action steps that will lead to that success.

Close gap between current situation and visualization of success.

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ADVANTAGES OF SYSTEMATICALLY SOLVING PROBLEMS

Time-saver.

Teams solve problems more quickly & efficiently.

Increases the odds of success.

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MAKING DECISIONS

Brainstorming

Consensus

Multi-Voting

Parking Lot

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MAKING DECISIONS

Brainstorming

1. Encourage everyone to participate.

2. Think outside the box.

3. Piggyback ideas.

4. Consider how similar problems have been solved in the past.

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MAKING DECISIONS

Consensus

1. Team works in atmosphere of trust and agrees to abide by group agreement.

2. Possible solutions assessed & evaluated to see if they fit vision of success.

3. Give consensus decision a trial run before finalizing it.

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MAKING DECISIONS

Multi-Voting

1. Each team member has an equal number of votes.

2. If sorting list, members rank items; if reducing list, members cast out poorest choices.

3. Cast votes, total scores, repeat if necessary.

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MAKING DECISIONS

Parking Lot

1. Acknowledge that issue is not immediately relevant.

2. Write brief description of issue for discussion at later time.

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LEARNING OBJECTIVES

As a result of this session, you should now be able to:

Analyze a problem and submit it to a systematic problem-solving process.

Understand the relationship between problem solving and project management.

Put into action many of the skills and ideas learned during the Wood Badge course.

Prepare for the upcoming Problem Solving Round-Robin.

NE-II-177 18

Thank You!

Your totem

goes here, you may

use a build if

you desire

NE-II-177 19

GROUP ISSUES FOR PROBLEM SOLVING ROUND-ROBIN