process for implementing excellence piematrix.com © copyright 2005 piematrix.com/patent application...

Process for Implementing Excellence

PIEmatrix.com

© Copyright 2005 PIEmatrix.com/Patent Application In Progress

Process Governance Application

Product Concept

CONFIDENTIAL

2© Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET

PIEmatrix.com Value Statement

We provide unique software that helps CIOs and IT directors reduce risk and save costs. Our application will help them centralize, improve, and better execute IT process methodologies.


Industry Project Failures

• $250 billion is spent on IT projects each year in the U.S.;$96 billion is wasted on failed IT projects each year (Standish Group 1998; Computer Weekly 2005)

• 74% of customer relationship management (CRM) systems fail because of flawed execution of plans(Accenture 2002)

• Poor process is a major culprit of high risks and costs– Increased project complexities

– Lack of best-practices and skilled people

– Decentralized (silos - many doing things their own way)

• According to a Forrester Research 2005 survey of global CIOs– 35% are not using any central process methodology

– 46% are using home grown primary process methodology models, and of these

• 54% faced a lack staff experience with process methodologies

• 43% faced resistance among staff


Case Study (the other 19%)Success story with better process adoption

Created centralized process approach

Got people focused on goals

Initiated industry standard service management and Six Sigma process methodologies

“As this trend picks up speed, a revolution in IT will occur.”

Quote and Success Story Source:Forrester Research, “Stabilizing IT with Methodologies” May 2005

AXA, a global insurance firm, saved $150 million (30% of budget) over three years through the following adoptions


Definitions

• IT (the customer) - IT is the Information Technology department of companies in various industries. IT builds and manages technology solutions (projects) for their organization’s business needs. Our customer target is the Global 2000 organizations with large IT departments.

• Process Methodology - a way of doing things with a number of steps providing a standard approach. Some examples:

– Project Management (PM)– Application Lifecycle (ALC) or Systems Development Lifecycle (SDLC)– Quality Assurance (QA)– Six Sigma– Sarbanes-Oxley (SOX)

• People - stakeholders involved with projects including IT, business, and operations.

• Product - deliverables created for the project solution and IT technology tools (e.g., project planning software, requirements gathering software, test software).


BusinessNeeds

SolutionBusiness

NeedsSolution

Process

People

Product

Problem - Complexity, Silos

PMODev Lead

Project Mgr

Business Owner

PMODev Lead

Project Mgr

Business Owner

QALead

Each lead has own knowledge,own way of doing things

Some know whatthey are doing,others do not

?

?

!

Separate processes, no links

Project ERP Stages

Project CRM/Web Stages

SOXProcess (weak)

ALC ProcessProcess (strong)

PM Process (PMI)Full QA Process

SOXProcess (strong)

ALC ProcessProcess (weak)

PM Process (Home Grown)

UAT Testing Only ProcessNo enterprise standards

?

?

Project Finance Project CRM/WebProject Integration

?

Tool

Tool (i.e., testing software) Tool

Different tool vendors,not integrated Some tools not

leveraged properly

Tool (i.e., Excel)

Tool

Deliverable (data) Deliverable

Deliverable Deliverables noteasily accessible forsharing and approving

Deliverable

One organization, two projects


Project Finance Project CRM/WebProject Integration

Consistency &Predictability

Team Team

Leverage SharedKnowledge

Deliverables

Build Deliverables

Deliverables

BusinessNeeds

SolutionBusiness

NeedsSolution

Solution - PIEmatrix.com

Pro

cess

Met

ho

do

log

ies

Project Stages

Project Management

QA

Sarbanes-Oxley

Etc.

ALC (Application Lifecycle)

Inte

gra

ted

Inte

gra

ted

Provide a central approach, integrate processes, and ensure compliance

Process

People

Product Tools

Execute Tasks

Tools

Utilize Tools

Reduce Risk & Cost


Customer Benefits

• Standardize and centralize best-practices for the enterprise• Increase IT project consistency and predictability • Reduce risks and costs

PIEmatrix.com is going to provide a simple solution for the 81% of the market that have not yet saved millions with better processes.


Forrester Research Feedback

“There is a lot of interest in the market for what you have and there are no other similar offerings on the market today.”

(8/30/05 Bobby Cameron, Forrester VP and Principal, PIEmatrix.com briefing)


MarketDifferentiation

PIEm

atrix

.com

IT G

overn

ance

Busines

s Pro

cess

Man

agem

ent

Enterp

rise

Content M

anag

emen

t

Applicat

ion L

ifecy

cle

Man

agem

ent

Intuitive user interface XOff-the-shelf process content X XProcess content configurable X X X XPeople position, role, responsibility definitions X XThird-party product associations XMultiple industry process methodology content XTask execution automation X X XProgress reporting for process governance X X X XPortfolio management for process governance X XDeliverable data and file repository X X XSoftware-as-a-service (hosted) X X



Software-as-a-Service Model

Database

Users (licensed)

Customer 1

Customer n

Customer Firewall

Boston Office

Secured Access via the Internet

PIEmatrix.com Firewall, Hosting Facilities (hosted by IBM or similar)

Application

Internet Browsers

PIEmatrix.com

Users (licensed)

Customer Firewall

London OfficeInternet

Browsers

Users (licensed)

Customer Firewall

Bangalore OfficeInternet

Browsers

The PIEmatrix.com application will be hosted on a secure and powerful system environment to provide a fast and central access for all customers



PIE Slices - Project Stages

Plan

Discover

Design

ConstructValidate

Deploy

Monitor &Optimize

Upgrade &Evolve

PIEmatrix.com

Stages



Plan

Discover

Design

ConstructValidate

Deploy

Monitor &Optimize

Upgrade &Evolve

PIE Slices - Project Stages & Key FactorsPIEmatrix.com

Product

People

Process

Key Factors



PIE Slices & Layers for a Project

Project StageSlices

Construct Validate DeployMonitor &Optimize

Upgrade &EvolutionPlan

Discover Design

Project Management (e.g., PMI, PRINCE2)

Lay

ers

Validation

Change Management (ITIL)

Sarbanes-Oxley Compliance

Remote Development (Outsourcing)

Package Selection

Six Sigma

Deliverables Auditing

Service Oriented Architecture

Development Tracks (e.g., iteration, waterfall)

CMM Certification Process Enhancement

ROI/Value Analysis

Application Lifecycle (i.e., SDLC)

(Etc.)

PIEmatrix.com



PIE Slices & Layers for a Project

Project StageSlices

Construct Validate DeployMonitor &Optimize

Upgrade &EvolutionPlan

Discover Design

Project Management (e.g., PMI, PRINCE2)

Lay

ers

Validation

Change Management (ITIL)

Sarbanes-Oxley Compliance

Remote Development (Outsourcing)

Package Selection

Six Sigma

Deliverables Auditing

Service Oriented Architecture

Development Tracks (e.g., iteration, waterfall)

CMM Certification Process Enhancement

ROI/Value Analysis

Application Lifecycle (i.e., SDLC)

(Etc.)

PIEmatrix.com

Process

People

Product

Discover/Project Mgmt

Sample layerslice displaying key factors



ProductPIEmatrix.com

(Separate Presentation)


process for implementing excellence piematrix.com © copyright 2005 piematrix.com/patent application...

Documents

poor process

sigma process methodologies

central process methodology

centralized process

better process adoption

project solution

confidentialtrade secret

project planning software