process technology division - alfa laval€¦ · process technology division to offer unique...
TRANSCRIPT
Process Technology Process Technology divisiondivision
MrMr.. Ulf Ulf GranstrandGranstrandExecutive Vice President Executive Vice President Alfa Laval GroupAlfa Laval Group
www.alfalaval.com
Focus on customer segmentsFocus on customer segments
Life Life ScienceScience
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFoodP&SP&S
Sales H104Sales H104
Process Technology division Process Technology division To offer unique solutions helping To offer unique solutions helping customers to optimize their processes. customers to optimize their processes. Our scope includes everything from Our scope includes everything from components to systems.components to systems.
www.alfalaval.com
FoodFood
Focus on customer segmentsFocus on customer segments
Life Life ScienceScience
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFoodP&SP&S
Sales H104Sales H104
www.alfalaval.com
Energy & EnvironmentEnergy & Environment
Focus on customer segmentsFocus on customer segments
Life Life ScienceScience
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFoodP&SP&S
Sales H104Sales H104
www.alfalaval.com
Process IndustryProcess Industry
Focus on customer segmentsFocus on customer segments
Life Life ScienceScience
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFoodP&SP&S
Sales H104Sales H104
www.alfalaval.com
Life ScienceLife Science
Focus on customer segmentsFocus on customer segments
Life Life ScienceScience
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFoodP&SP&S
Sales H104Sales H104
www.alfalaval.com
Parts & serviceParts & service
Focus on customer segmentsFocus on customer segments
Life Life ScienceScience
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFoodP&SP&S
Sales H104Sales H104
www.alfalaval.com
Alfa Laval
Cost
performanceP
rese
nce
Process Technology Process Technology didivision vision The strategy modelThe strategy model
www.alfalaval.com
Municipal & industrial wasteMunicipal & industrial waste
Aldec G2
www.alfalaval.com
Number of unitsNumber of units
Decanter developmentDecanter development
Rolling 12 monthsRolling 12 monthsRolling 12 months
JJ0101
AA JJ OO JJ0202
AA JJ OO JJ0303
AA JJ OO JJ0404
AA JJ OO
Uni
ts/m
onth
Uni
tsU
nits
//yea
rye
ar
www.alfalaval.com
Alfa Laval
Cost
performanceP
rese
nce
Process Technology Process Technology didivision vision The strategy modelThe strategy model
www.alfalaval.com
CV
CV
Complementary productsComplementary products
www.alfalaval.com
Membrane growth dimensionsMembrane growth dimensions
Geographical presenceGeographical presenceGeographical presence
Product rangeProduct rangeProduct range
SegmentsSegmentsSegmentsExisting membrane businessExisting membrane business
Critical mass!
www.alfalaval.com
Alfa Laval
Cost
performanceP
rese
nce
Process Technology Process Technology didivision vision The strategy modelThe strategy model
www.alfalaval.com
22--phase installationphase installation
CausticCaustic evaporation systemevaporation system
www.alfalaval.com
Number of heat exchangersNumber of heat exchangers
22--phase developmentphase development
JJ0101
AA JJ OO JJ0202
AA JJ OO JJ0303
AA JJ OO JJ AA JJ OO0404
Rolling 12 monthsRolling 12 monthsRolling 12 months
Uni
ts/m
onth
Uni
tsU
nits
//yea
rye
ar
www.alfalaval.com
Alfa Laval
Cost
performanceP
rese
nce
Process Technology Process Technology didivision vision The strategy modelThe strategy model
Non Stop Perform-
ance
www.alfalaval.com
Focus on customer segmentsFocus on customer segments
Life ScienceLife Science
Energy & Energy & EnvironmentEnvironment
Process Process IndustryIndustry
FoodFood
Sales H104Sales H104 Capital salesCapital sales After salesAfter sales
Process Technology division Process Technology division To offer unique solutions helping To offer unique solutions helping customers to optimize their processes. customers to optimize their processes. Our scope includes everything from Our scope includes everything from components to systems.components to systems.
After sales in the After sales in the Process Technology Process Technology divisiondivision
MrMr.. Mikael CarlesonMikael CarlesonGeneral ManagerGeneral ManagerParts & ServiceParts & ServiceProcess Technology divisionProcess Technology divisionAlfa Laval Alfa Laval
www.alfalaval.com
Capital salesCapital sales
The aftermarket opportunityThe aftermarket opportunity
20+ years20+ yearsAfter salesAfter sales
www.alfalaval.com
ProductProduct life time in PTD businesslife time in PTD business
1:1,51:1,51515--20 20 yearsyearsDecantersDecanters
1:51:5MultipleMultiple
SeparatorsSeparators 20+ 20+ yearsyears 1:41:4
Plate heatPlate heat--exchangersexchangers 20+ 20+ yearsyears
www.alfalaval.com
One global “Installed base” toolOne global “Installed base” tool
•• All Alfa Laval equipment All Alfa Laval equipment
•• Detailed technical info for parts Detailed technical info for parts
•• Customer historyCustomer history
•• Service planning and reportsService planning and reports
www.alfalaval.com
IB@web interface
www.alfalaval.com
Installed base in operationInstalled base in operation
1:1,51:1,51515-- 20 20 yearsyearsDecantersDecanters
SeparatorsSeparators 20+ 20+ yearsyears 1:41:4
1:51:5MultipleMultiple
Plate heatPlate heat--exchangersexchangers 20+ 20+ yearsyears150 000 units150 000 units
15 000 units15 000 units
30 000 units30 000 units
www.alfalaval.com
Nonstop PerformanceNonstop Performance
Reconditioningand repair
Reconditioningand repair
TrainingTrainingExchange
PartsExchange
PartsMaintenance
toolsMaintenance
tools
Genuine Spare PartsGenuine Genuine
SpareSpare PartsPartsGlobal NetworkGlobal NetworkGlobal Network Local ServiceLocalLocal ServiceService
UpgradingUpgradingAudits andConsulting
Audits andConsulting
Cleaning andchemicals
Cleaning andchemicals
MonitoringMonitoring
Performance Performance AgreementsAgreements
Genuine Spare PartsGenuine
Spare PartsGlobal NetworkGlobal Network Local ServiceLocal Service
www.alfalaval.com
Sales & Service networkSales & Service network
55 Sales companies55 Sales companies75 Service centers75 Service centers
350 Field service engineers350 Field service engineers
www.alfalaval.com
Distribution Network
EuropeEuropeAmericasAmericas AsiaAsia
www.alfalaval.com
Genuine Genuine spare partsspare parts distributiondistribution
•• Spares 24Spares 24--48 hours48 hours•• Emergency delivery serviceEmergency delivery service
•• > 95% spares service level > 95% spares service level •• 24 hour Hot Line 24 hour Hot Line
www.alfalaval.com
Nonstop PerformanceNonstop Performance
Reconditioningand repair
Reconditioningand repair
TrainingTrainingExchange
PartsExchange
PartsMaintenance
toolsMaintenance
tools
Genuine Spare PartsGenuine Genuine
SpareSpare PartsPartsGlobal NetworkGlobal NetworkGlobal Network Local ServiceLocalLocal ServiceService
UpgradingUpgradingAudits andConsulting
Audits andConsulting
Cleaning andchemicals
Cleaning andchemicals
MonitoringMonitoring
Performance Performance AgreementsAgreementsPerformance Agreements
www.alfalaval.com
•• Increased life timeIncreased life time•• Secured uptimeSecured uptime•• Performance improvementsPerformance improvements•• Safety & securitySafety & security•• Cost efficiencyCost efficiency
Performance AgreementsPerformance Agreements
Integrated expert Integrated expert serviceservice
• Upgrading optimization• Software tools• Parts monitoring• Extended warranty
33--10 10 yearsyears
A planned service A planned service programprogram
• Service plan• Service kits• Reconditioning• Training• Exchange & Rental
A premium A premium partnershippartnership
• Long term contract• Guaranteed availability• Downtime commitments• Condition monitoring
1010--20 20 yearsyears
Invest in new equipment
Basic professional Basic professional serviceservice
• Documented service• Price policy• 24 h contact
1 1 yearyear
www.alfalaval.com
Performance agreements
20022002
10001000
1300130015001500
20032003 2004 Est2004 Est
No.
agr
eem
ents
No.
agr
eem
ents
YearYear
www.alfalaval.com
Generating incremental businessGenerating incremental business
€
€€
+25%
€€
www.alfalaval.com
Life cycle positioningLife cycle positioning
China, Russia,India
China, China, RussiaRussia,,IndiaIndia
SE Asia, Latin America
Central Europe
SE SE AsiaAsia, Latin , Latin AmericaAmerica
Central EuropeCentral Europe
North America,West Europe,
Japan, Oceania
North America,North America,West Europe,West Europe,
Japan, OceaniaJapan, Oceania
www.alfalaval.com
Nonstop PerformanceNonstop Performance
Reconditioningand repair
Reconditioningand repair
TrainingTrainingExchange
PartsExchange
PartsMaintenance
toolsMaintenance
tools
Genuine Spare PartsGenuine Genuine
SpareSpare PartsPartsGlobal NetworkGlobal NetworkGlobal Network Local ServiceLocalLocal ServiceService
UpgradingUpgradingAudits andConsulting
Audits andConsulting
Cleaning andchemicals
Cleaning andchemicals
MonitoringMonitoring
Performance Performance AgreementsAgreements
MonitoringMonitoring
www.alfalaval.com
Alfa Laval CosmosAlfa Laval Cosmos
A unique system for monitoring and analyzing the condition of separators and decanters.
Alfa Laval Cosmos will tell you if there is a problem, how serious it is and pinpoint the component causing the problem.
Integrated expert Integrated expert serviceservice
www.alfalaval.com
Alfa Laval Cosmos OnAlfa Laval Cosmos On--lineline
Alfa Laval Cosmos On-Line continuously measures, 24 hours a day, the status of the rotating components in separators and decanters. As soon as a part shows the first sign of deterioration, Alfa Laval Cosmos will pinpoint the source of the fault.
A premium A premium partnershippartnership
Integrated expert Integrated expert serviceservice
www.alfalaval.com
AlfaCheckAlfaCheck
AlfaCheckAlfaCheck is a new manual system to is a new manual system to measure PHE performance during measure PHE performance during operation.operation.
AlfaCheckAlfaCheck will tell you if the PHE is will tell you if the PHE is clean or dirty and how far from optimum clean or dirty and how far from optimum performance the PHE is operating.performance the PHE is operating.
A planned service A planned service programprogram
www.alfalaval.com
Measure Temperature & Flow
Calculation Result
A planned service A planned service programprogram
AlfaCheckAlfaCheck
www.alfalaval.com
Nonstop PerformanceNonstop Performance
Reconditioningand repair
Reconditioningand repair
TrainingTrainingExchange
PartsExchange
PartsMaintenance
toolsMaintenance
tools
Genuine Spare PartsGenuine Genuine
SpareSpare PartsPartsGlobal NetworkGlobal NetworkGlobal Network Local ServiceLocalLocal ServiceService
UpgradingUpgradingAudits andConsulting
Audits andConsulting
Cleaning andchemicals
Cleaning andchemicals
MonitoringMonitoring
Performance Performance AgreementsAgreements
UpgradingUpgrading
www.alfalaval.com
Decanter upgradingDecanter upgrading
New G2 Decanter Existing NX Decanter
Integrated expert Integrated expert serviceservice
Component interchangeability
www.alfalaval.com
Nonstop PerformanceNonstop Performance
Reconditioningand repair
Reconditioningand repair
TrainingTrainingExchange
PartsExchange
PartsMaintenance
toolsMaintenance
tools
Genuine Spare PartsGenuine Genuine
SpareSpare PartsPartsGlobal NetworkGlobal NetworkGlobal Network Local ServiceLocalLocal ServiceService
UpgradingUpgradingAudits andConsulting
Audits andConsulting
Cleaning andchemicals
Cleaning andchemicals
MonitoringMonitoring
Performance Performance AgreementsAgreements
Reconditioningand repair
Reconditioningand repair
www.alfalaval.com
AllBrands serviceA planned service A planned service
programprogram
www.alfalaval.com
Life cycle positioningLife cycle positioning
China, Russia,India
China, China, RussiaRussia,,IndiaIndia
SE Asia, Latin America
Central Europe
SE SE AsiaAsia, Latin , Latin AmericaAmerica
Central EuropeCentral Europe
North America,West Europe,
Japan, Oceania
North America,North America,West Europe,West Europe,
Japan, OceaniaJapan, Oceania
A planned service A planned service programprogram
www.alfalaval.com
Nonstop PerformanceNonstop Performance
Genuine Spare PartsGenuine Genuine
SpareSpare PartsPartsGlobal NetworkGlobal NetworkGlobal Network Local ServiceLocalLocal ServiceService
Reconditioningand repair
Reconditioningand repair
TrainingTrainingExchange
PartsExchange
PartsMaintenance
toolsMaintenance
tools
UpgradingUpgradingAudits andConsulting
Audits andConsulting
Cleaning andchemicals
Cleaning andchemicals
MonitoringMonitoring
Performance Performance AgreementsAgreements+25%
