process | technology | management · interglobe aviation - ‘indigo’ india’s largest & ......
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Our Success DNA
InterGlobe Aviation - ‘IndiGo’ India’s largest & fastest growing airline
InterGlobe Technology Quotient - Distributor for Galileo & Worldspan GDSs in India & Sri Lanka
InterGlobe Education - JV with CAE Simulation Training Private Limited to set up the largest advanced pilot training facility in India
InterGlobe Air Transport - Largest airline management company in India
InterGlobe Hotels - JV with Accor to build ‘Ibis’ hotels and to manage Accor brands in S. Asia
Lineage
Part of India’s largest travel business group ‘InterGlobe Enterprises’ with experience of over 25 years in building and representing global travel brands
• Services across 5 continents in 20 international languages
• ISO 27001:2013, ISAE 3402 (SOX)• CMMI-DEV Level 5 and CMMI-SVC Level 3• ISO 9001:2008, PCI DSS 3.2, COPC 5.2
• 10,000+ travel & technology experts across 20 nationalities
• 50 Best Places to Work in India - 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008 - Great Place To Work Institute, India
• 60+ active clients across Airlines, TMCs, OTAs, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental & Logistics.
• Top 25 Great Workplaces in Asia 2016 - Great Place To Work Institute, USA
• Aon Best Employer India-2017
• Business Process Outsourcing• Technology Services• Travel Solution Frameworks
• Expertise on 6 GDS across 30+ travel processes & 100+ travel technologies
Domain Expertise
Solutions & Services
VastExperience
Industry Awards
Global Presence
Quality & Metrics Focus
Talent Pool
Imagine all travel process and technologies working like a dream and all travel experiences personalized.
InterGlobe Technologies (IGT) is committed to enable better travel by delivering highly differentiated customer experience, enhanced business process management and domain driven technology management across the entire spectrum of the travel, transportation and hospitality domain.
With 100% focus on travel domain, IGT provides services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics.
Offerings
Experience from working with Industry Leaders
Managing highly differentiated customer experience of
Top 3 AirlinesProviding domain driven technology capabilities to
2 of Top 10 Travel Technology Companies
Providing enhanced business process management to
3 of Top 5 OTAs, TMCsImproving customer service & E-SAT of
2 of Top 5 Cruises
Improving technology landscape of
4 of Top 10 Hotel Chains
IGT utilizes its more than 19 years of experience to provide and develop innovative solutions such as travel big data analytics, social media management, baggage helpdesk and crew scheduling for the continuously changing travel industry.
Experience across 30+ travel processes & 100+ travel technologies
iQD - Queue ManagementBaggage ClaimAirline Cost ManagementIn-flight POS
TRAVEL SOLUTION FRAMEWORKS
BUSINESS PROCESS OUTSOURCING
Customer Service Sales Baggage Helpdesk Content Management Queues Loyalty Management
Ticketing & Fulfillment Rate Desk Crew Scheduling IRROPS Fare FilingSocial Media
TECHNOLOGY SERVICES
Application ServicesAnalyticsArchitecture Consulting Ecommerce Product Implementations
TPF Core ApplicationsTestingMobility
Americas | Europe | Africa | Middle East | Asia Pacific
InterGlobe TechnologiesEchelon Building, Plot No-49, Sector-32, Gurgaon 122001Haryana, INDIA
E.: [email protected] W.: www.interglobetechnologies.com
Visit us at
Global Headquarters
Bogota Kuala Lumpur (2)
State-of-the-art-facilities
Nearly 300,000 sq. feet total space | 24x7 operations | 1:1 redundancy on data and voice | 100% redundancy on power infrastructure | 300+ seats training capacity | Secure delivery facilities with electronic & physical security | Point–to-point lease lines to international sites
With delivery centers and operational presence across key markets worldwide, we offer services through offshore and onshore delivery models.
Global Presence