processmap eh&s+risk+compliance management _ 2016-2017
TRANSCRIPT
Risk, EH&S, Compliance &
Environmental Management
Keith Hoffmann
Director, Strategic Accounts
ProcessMAP Corporation
Presentation
Agenda
I. ProcessMAP Overview
II. Risk Management
III. Health & Safety Management
IV. Compliance Management
V. Sustainability Management
VI. Mobile Snapshots
Who is ProcessMAP…
4
World’s Leading Software
Platform for EH&S,
Sustainability Performance ,
Risk Management, and
Compliance & Learning.
INDUSTRY LEADER
World’s Leading Companies
Rely on ProcessMAP in over
100 Countries with
2 Million+ Users.
GLOBAL FOOTPRINT
16 Years of Innovation.
Continued Growth.
Long-Term Partnership
with Customers.
LONGEVITY
One Standalone Platform - Fully Hosted, Secure & Integrated ERP Scale Platform for Environmental Health, Safety, Risk, Compliance & Environmental Sustainability Management
5
INTEGRATED PLATFORM CLOUD/SAAS MODEL MULTIPLE ACCESS GLOBAL PLATFORM
• Comprehensive a la carte
Suite of Modules
• Built from the Ground-up
from Customer Input
• Embedded Analytics and
Reports
• Easily Integrates with
Internal & External Systems
• HRMS, SSO, TPA’s, etc.
• Supports Multiple
Browsers
• Online and Offline
Mobile Capabilities
• Convergence of Web and
Mobile
• Designed for Global
Companies
• 25+ languages and 100+
currencies
• Currently Used in over 100+
Countries
• Conversions from Metric to
English units and vice-versa
• All Data is Fully Backed Up,
Encrypted & Recoverable
• Highly Secure: SSAE 16,
type 2 Certified
• Role & User-Based
Permission Levels
• Continuous Innovation –
FREE UPGRADES &
RELEASES (NO COST)
7
ROI: This will pay for itself within 12-18 months (conservatively)
- Below are a couple Customer Success Stories
Set new industry records; plant in Galena Park, Texas, surpassed
over 9,000 days and 9,000,000 hours without a lost time injury.
National Mining Association “Sentinels of Safety Award” (15-time
award-winner)
OSHA Voluntary Protection Program “Star” recognition (2,300 of 8M
US worksites have this designation)
Key Results:
Cut its injury rate by 50% (from 4.0 to less than 2.0)
Reduced overall injuries by an average of 10% per year
since 2007
Decreased recordable hand injuries by 75% since 2007
Key Results:
Key Results:
Reduced their claims from $5,000,000 to $750,000
between the years 2006 to 2013
Automated quarterly Safety and CO2 performance reports
for executive management
Reduced its workers comp cost from $5.2m down to
$500,000
Lowered its injury rate to 1 in 200 recordable injuries
Key Results:
Helping Customers Manage & Mitigate Overall Risk Exposure
8Quality Risk
Enterprise EHS
Platform
Employee Health &
Wellness Risk
Customer &
Product Safety
Risk
Supply Chain
Risk
Employee Safety Risk
Claims & other
Financial
Risk
Environmental &
Sustainability
Risk
Fleet & Property Risk
To Support Customer's Evolving Needs...
9
A La Carte Suite of Risk, Safety, Compliance and Environmental Solutions
Incident Mgmt.
Behavior Based Safety
Occupational Health
Job Hazard/Risk Assessment
Ergonomics Mgmt.
Industrial Hygiene Mgmt.
Event Mgmt.
Sustainable Performance Mgmt.
Energy & Carbon Mgmt.
Chemicals & SDS Mgmt.
Environment Audits.
Workers Compensation
Vehicle Claims
Property Claims
General Liability
Litigation Mgmt.
Audit Mgmt.
Activity Mgmt.
Training Mgmt.
Event Mgmt.
Permits/License Mgmt.
ISO 9001 Mgmt.
Audit Mgmt.
Activity Mgmt.
Management of Change
Document Mgmt.
Training Mgmt.
Experience to Deliver
10
Blueprinting: Multiday workshop to fully understand the current state and
future state.
- Defining project stakeholders, timelines, rollout plan, mapping
business processes and project objective, configurations and coming to
mutually agreed implementation plan.
Configuration: Configuration of the platform to support customers unique
needs and requirements – Infrastructure setup and server configurations,
module setup and config., Site/location setup, user/role/group setup services
Integration: Integration with internal & external systems to preserve data
integrity and drive efficiency. Track data, transfer to PMAP, map & clean data
for integrity and deploy integration connections
Data Migration: Migration of any existing and historic data into PMAP system
for immediate data analysis, trending and reporting
Training: Establishing user-adoption via classroom, virtual, “train the trainer”
and workshop-based training practices. Providing training toolkits, user help
guides, PMAP University and many other training options
Support: 24/7 support & extensive administration services. Dedicated customer
success and account management team accessible at any time – weekly and
monthly checkpoint calls
BLUEPRINTING
INTEGRATION
DATA MIGRATIONTRAINING
VISION &
STRATEGY
We can integrate with any internal or external system
111
1
Laboratories
Payroll System
Human Resources
System (HRMS)
Workers Comp.
TPA
Risk Information
Management System
(RIMS)
Customer Fuel
Management System
Customer
Datawarehouse and BI
Platform
Customer Fleet
Management System
Customer Energy
Management System
Customer
Intranet Portal
VendorsLMS
12
World-Class Support Services
Dedicated Account
Management Team
Industry’s Only Platform Provider with
24 x 7 Help Desk and Technical Support
– Via Phone & Email
Distributed Help Desks Globally
Dedicated Account Management Team
Weekly/Bi Weekly Checkpoint Meetings
Monthly & Quarterly Reports on Agreed
Upon Metrics
13
The ProcessMAP Advantage… What makes us UNIQUE
Globally integrated platform supporting all aspects of Risk, Environmental Health, Safety, Sustainability, Security, Compliance and Learning/Training Management
Dedicated Account Management Team - 24/7 globally, Customer Success and Center of Excellence Team of EHS Professionals the team will continuously collaborate with
Partnered with IBM to create the most dominant Business Intelligence Analytics Platform in the world - Embedded Real-Time data, next generation Analytics with drag-and-drop report builder
Project Management Expertise in deploying global projects with multi-lingual support, multi-currency and metric conversions
Access any data element in seconds – Point, click and go end-to-end within 3 clicks to access any metric, report, dashboard and/or anywhere in the platform
Unlimited Scalability, Extremely User-Friendly and Highly Configurable –Expand the platform into other groups, regions, additional modules in NO TIME (quickly adapting to new mergers or acquisitions)
Unlimited levels within corporate and organizational structure - One-click access to drill into any region, business unit, facility, and rollup real-time data, track metrics and run reports at any level
Unlimited innovation with free upgrades and new releases at no additional cost multiple times per year
Platform and company built from the ground up by EH&S professionals…. For EH&S professionals, and continuously being innovated by Risk/EH&S Professionals
15
We see a common problem = Dept. Information Silo’s
Other
Disparate
Databases &
Solutions
Examples:
- Sedgwick
- Liberty
- CS Stars
Examples:
- ADP
- SAP
- Workday
Health & Safety
RiskWC Claims & Insurance
Environmental /
Sustainability
Human Resources /
Employee Relations
Communication
Gap
Communication
Gap
Communication
Gap
Communication
Gap
Multiple
Disparate
Tools &
Databases
16
One
Platform
Serving
All
Risk
Health &
Safety
Compliance
Environment
&
Sustainability
Solution – One Standalone Platform for Several Departments
Improvement
in
Bottom-Line
Incident
Management
18
Requires a Common Platform
Claims
Management
Improve
Safety Culture& +=
19
Risk and Health & Safety
R
O
I
R
I
S
KRisk Management
Health & Safety
Management
ProcessMAP
Enterprise
Platform
R
O
I
R
I
S
K
Claims Integration Full RIMS Functionality
Modules
• Integrated Incident & Claims Management
• Claims Analytics
• Vehicle, Property, Catastrophic & Environmental Risk Mitigation
• Fleet/Driver Risk Mitigation
20
Common Risk Control Measurements - KPIs
Lag Reporting
Litigated Claims
Open/Closure Duration
Medical – Indemnity – Expense Buckets/Percentages
Injuries By Cause
Injuries By Reporting Unit (Regional-State-Plant-Division)
Injuries By Employee Tenure
Injuries By Age
21
How ProcessMAP can Help
Challenge of benchmarking across clients,
correlation of data & trending
Spending too much time re-creating the
wheel
High amount of data entry for each client
MS Excel Based reporting is cumbersome
Lack of transparency across alike clients
Back-office typically isn’t integrated to the
TPA’s
Reduce the need for additional FTE’s
Typical Pain Points How we ease the Pain
Ability to benchmark, correlate granular data,
and deliver trending
Standardized Approach to Reporting and
deliverables
Automate data entry through Integrations and
Upload Templates
Build Transparency in data and results across
clients
Increase in new clients by showcasing market
leading technology
Reduce the need to hire additional FTE’s by
having a automated solution
30
Defining Difference in the Market = Data Analytics
Predictive Analytics - Insight
EHS Tool Incident/ Claims Prevent
Key Functions
31
Incident Management
Incident Tracking &
Reporting
Multiple Injury/illness
Reporting
Incident Investigation and
Analysis
Contributing Factors, Root Cause
Analysis, 5 Why Methodology
Claims Management
Corrective Action &
Preventive Action
TPA Integration
For Claim Information & Cost and Notes
Exchange
Reporting & Analytics
Regulatory & Standards
Compliance
OSHA 300, 300A, 301,
OSHAS 18001, RIDDOR, EPA, MSHA, ISO
14001 etc.
Incident Management
32
Efficiently Manage Any Type of Incident from Reporting to Closure
NEAR MISS
PROPERTY DAMAGE
VEHICLE
.
INJURY/ILLNESS
ENVIRONMENTAL
GENERAL LIABILITY
Track, Manage & Report with Actionable Intelligence
• Configurable Workflows
• Streamline Reporting
• Proactive Risk Management
• Proactively Identify and Minimize
• In-depth Trend Analysis
• Strengthen Compliance
DASHBOARD
ACTION ITEMS MANAGE INCIDENTS
INCIDENT DETAIL SUMMARY
Screenshots – Web Application
33
Incident Management
Screenshots - Web Application
34
Risk Assessment Management
DASHBOARD
JOB HAZARD LIST
HAZARD PICK LIST
JSRA REPORT
Screenshots – Web Application
35
Occupational Health Management
HEALTH PROFILE
SURVELILANCECASE MANAGENT
CLINIC VISITS
Screenshots - Web Application
37
Audits Management
DASHBOARD
MANAGE AUDITS
AUDIT DETAILS
AUDIT QUESTIONNAIRE
Screenshots - Web Application
38
Permit Management
MANAGE PERMITS PERMIT DETAILS
MODULE STUP REPORTS
Screenshots – Web Application
39
Chemical & SDS Management
SDS MANAGEMENTCHEMICAL REVIEW WORKFLOW
CHEMICAL RISK ASSESSMENTLABEL STUDIO
Screenshots - Web Application
40
Activity & Action Items Management
PORTAL TASK LIBRARY
ACTION ITEM MANAGEMENT ACTION ITEM LIST
Screenshots – Web Application
41
Training & Learning Management
DASHBOARD COURSE LIST
TRAINING OVERVIEW TRAINING PLAN
Screenshots - Web Application
43
Sustainability Performance Management
PORTALS
SAMPLE REPORT FORMAT
REPORT DATA
SAMPLE REPORT FORMAT
44
Streamline Sustainability Metrics Management - an Integrated Platform
Company Intel Sustainability
Solution
Manual Data Entry
Environmental Metrics
DataSocial Metrics Data Safety Metrics Data Energy Data
Travel AgenciesRefrigerant Systems
CDPEPA Mandatory
Reporting
Corporate
Sustainability &
Emissions Report
Country specific
regulations
Other
Stakeholders
Shareholders,
DJSI and
FTSE4Good
Internal Systems Third party / Vendor Systems
Stakeholders
Fin & Accounting
HRM Systems
Production Data
Energy Mgmt
Systems
Bldg Management
Systems
Energy Bill
Consolidators
Waste Management
Systems
Utilities
Emissions
Management
Systems
Fuel Management
Systems
Screenshot - Mobile Application
46
Incident ManagementM
EN
U
REP
OR
T I
NC
IDEN
T
MA
NA
GE IN
CID
EN
TS
Screenshots – Mobile Application
47
Audits ManagementM
AN
AG
E A
UD
ITS
MA
NA
GE F
IND
ING
S
MA
NA
GE A
CT
ION
IT
EM
S
Screenshots – Mobile Application
50
Sustainability Performance ManagementM
AN
AG
E D
AT
A
SA
MP
LE S
CO
REC
AR
D
DA
TA
EN
TR
Y
Screenshots – Mobile Application
51
Training & Learning Management
MA
NA
GE T
RA
ININ
GS
MA
NA
GE T
RA
ININ
G P
LA
NS
Screenshots – Mobile Application
53
Chemical & SDS Management
SEA
RC
H C
HEM
ICA
LS
UP
DA
TE I
NV
EN
TO
RY
Screenshots - Mobile Application
54
Industrial HygieneN
EW
PLA
NN
ED
SA
MP
LE
SA
MP
LE S
UM
MA
RY
MA
NA
GE A
CT
ION
IT
EM
S