procurement and housing: creative commissioning in health and social care & tecs and service...
TRANSCRIPT
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Richard Harding: Project Manager (Commercial)
Innovation = Idea + Traction
+
Richard Harding
CREATIVE COMMISSIONING IN HEALTH AND SOCIAL CARE
&TECS AND SERVICE PROVISION
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To Innovate Procurement or Procure Innovation that is the
question:
Creative Commissioning in Health and Social Care
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Delphi Method
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The Design Cycle
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Procurement Stakeholders
Other services
(police, fire, 3rd sector)
AcademiaIndustry & LEPs
Housing
Innovation Pipeline
Regulation and funders
Innovation Hubs,
Vanguards, Test Beds
Local Authorities
& CCGs
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John Kotter: “Accelerate!”
• We won’t create big change through hierarchy on its own•We need hierarchy AND network•Many change agents, not just a few, with many acts of leadership•At least 50% buy-in required•Changing our mindset•From “have to” to “want to”
HOW?
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Political Policy ChangesPolitical ForcesAccreditationsPersonalizationNormalizationIntegrationEarly InterventionIncreased RegulationScandals (Winterbourne)The move from Residential Models to Community Models
Economic Budgetary PressuresSupporting People Funding CutsThe Macro and Micro EconomyWage Cost InflationEuropean FundingCuts in Mental Health Services
Social Population DemographicsStaffCustomer KnowledgeIncreasing co-morbiditiesIntraprenoursCollaborative Design
Technological Advances in technologyBig DataThe ‘internet of things’Inter-operabilityArtificial IntelligenceMachine LearningDeep LearningWearables
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Pienta (2010)
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The Diffusion of Innovations - Everett Rogers, 5th ed 2003
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Geoffrey Moore, Crossing the Chasm, 1991
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From Innovation to Invoice
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The Disruption: This technology can radically change how we work therefore, system change is needed to accommodate
Partnership working Technology & Infrastructure Organisation
Quality
Partnership Working
Patients and Public
Structure
Conflicting/Competing Services
Joint Strategy
Who will benefit?
The need?
How do we engage?
Competencies/Training T.S.A
Intrapreneur
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Allignment with Innovation HubsAlder Hey Children’s Hospital:
Pump-prime funding into Institute in the Park and Innovation Centre helping to leverage over £13m additional investment
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Sensor City University Enterprise Zone
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£500k funding for technologiesto pump prime adoption
Innovations with Impact competition, funding technologies to support care
Digital ; 10
De-vices; 4
Telecare; 4
Funded pilots
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Innovative procurement methodsin our procurement process
NHS Eastern Cheshire CCG
OMC Events Social MediaOMC Social MediaWebsites
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Liverpool’s Domiciliary Care Procurement
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Drawing in Innovation
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Innovation Scouts•50 Champions of change, learning from innovation leaders
•Creating a culture of innovation; part of the AHSN •Network for co-creating new technologies and systems
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Leverage Mapping Tools
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TECS Landscape
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Useful, useable, flexibility, simple and intuitive, used in different ambient conditions, avoiding
errors, minimum fatigue?
'The challenges of improving the lives of people using digital innovations'
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Everyone wants to………
Stay at home
Stay out of hospital
Stay Independent
Stay at home
Stay out of
Hospital
Stay Independent
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Presentation 1
What will stop that?
Ineffective Assessment InactivityIn-patient Episodes InstabilityIllness Insufficient HelpImpaired Cognition ImmobilityInsolvency Inappropriate housing Insecurity Inadequate NutritionInsensitivity IncomprehensionInaccessible Support Incessant PainIsolation doctor Induced problemsInformal Care CrisisThings that will impact on your IndependenceRef: Dr K Doughty
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Everything can produce data……..
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What are we using already?
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Families and onsite staff want to know?
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Is my Mum ok Now?
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But what if we connect all the data?
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Will connect a device for 50p per month. So if the kettle isn’t used before 10am it notifies the onsite warden.
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The next level?
An integrated system composed of a set of network devices including:• Smartphone and wearable
sensors • Clinical sensors• Environmental sensors
The system aims to produce:
• Users profiles• Lifestyle monitoring• Detection of trends• Recognition of anomalies
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And apply Artificial Intelligence?
From a pop up business
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Meaningful Patterns in the data:
Not Normal
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What else can we do?
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3D Cameras and Smart Carpets• No Image, nothing to wear• Micro Movements (breathing,
seizure, self-harm, chocking, violence, skin temp)
• The 2nd Stumble alarm (the 3rd is the fall)
• Prediction through algorithms• Adults with Learning Disabilities,
Mental Health, Care Homes, Extra Care
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Using Robots
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Physical Web: Virtual Keysafe/Navigation
• Door Release Via a secure app (auditable and No Keysafe Needed)
• Navigation around the building• Data sharing with relevant professionals
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How do you feel?• Digital Survey:
• Worn Devices:
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How do we use Apps?
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increases activity, wellbeing and social inclusion
Connecting service users with providers and payers
Telecare Gas + Electric safety solutions for vulnerable people
Safer Homes
2015 National Finalist
Test Beds Innovator
Telecare Services Association
Driving Digital Challenge 2015
Finalist
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Digital Assessments for People and Staff
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Pulling data from Medical Record and pushing to housing and repackaging the data and sending it to the social services assessment
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• Information • Preferred carer• Who is coming?• Tasks• Seamless Support• Key safes could disappear• Gamification and Nudges• Digital and Meds• Mobile Alarm (GPS)• Video Calling• Wellbeing ---------• Loneliness
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What do you want to tackle?• Prediction• Decline in functional Ability• Loneliness• Cooking Issues• Matching Tenants to properties and partners• Engagement with activities and professionals• Connectedness and re-assurance for families• Detection of Urinary Tract Infections earlier• Safer Walking and Geo-fencing• Supported Employment• Supported Meaningful activities and trips• Reducing onsite staff levels• Reducing Admissions' and GP visits• Staff and Customer flow and modelling• Digital Mars• Sustainable Transport
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Presentation 1To keep the right tenantIn the right propertyLiving with the right peopleWith the right supportWith the right social interactionsIncreasing ActivityIncreasing ConnectionsAndReducing staff workloadsReducing Tenant losses to other accommodation typesEffectively Manage Assets
Email: [email protected]: @ricardohardinio