VIVIANA MOYA

SEMESTER: 7th “A”

TECHNICAL UNIVERSITY OF AMBATO

ADVANCED ENGLISH

•ENGLISH

DICCIONARY

• Here I present an important vocabulary that you can use in different situations.

• The words are obtained from the books of tourism and hospitality books

•HOW DO YOU PAY?

UNIT 10TURISM BOOK

•Credit card is a small card that allows you to buy something at a lower price.

•Example:• I have a credit card to buy in the store

•Charge card is a small card from a bank or shop that allows you to buy items and pay for them later

Example: The tourist used in the hotel his charge card

•Holidaymakers One who goes on vacation.

•Example: • The holidaymakers are in a elegant hotel on the beach

•Debit card is a small card that takes money out of a bank account.

•Example: • The tourist uses a debit card in the city any moment

•Checking account is a type of bank account. You can withdraw money using checks.

•Example: •Marco used his checking account in a trip

•Businesses A company or other organization engaged in commerce, A business sells goods and/or services to clients.

•Example:• The business traveler is in a important company

•Cash only a cash only business only accepts cash as a method of payment

•Example: •Mary use cash only when goes to shopping

•Customer One that buys goods or services, as from a store or business.

•Example:• The customer visit the store every year

• Photo ID is a card that proves who you are and has a photograph of you on it.

•Example: • The man has a photo ID to proves who he is

•Methods of payment The way a merger or acquisition is financed.

•Example:• The hotel offer different methods of payment

• Traveler’s checks are used by travelers instead of cash. They are printed with a set amount.

• example.:• The turist arrives to the hotel with his traveler’s checks

• Transaction a transaction occurs when someone buys or sells something.

•Example:• The transaction of the visitor was completed

• Personal check is a method of payment that uses money from a checking account.

•Example:•My mother has a personal check when we go to other city

• Identification is a document that proves who you are.

•Example: • The identification is important for the turist when travel

UNIT 10HOTELS BOOK

• Brunch is a meal between breakfast and lunch.

•Example:• In the day the brounch is indispensable

•Continental breakfast is a small meal that usually only includes coffee, juice, and a pastry.

•Example: • The family bought a continental breakfast in the hotel

•BREAKFAST SERVICE

• Fried eggs are eggs that are cooked in oil.

•Example:• The fried eggs are delicious in the morning

• Coupons is a piece of paper that people use to get discounts on items.

•Example: •Mr. Paul has many coupons in the room

• á la carte it is offered from a menu and paid for separately and not as part of a package.

.

• example.:

The chef offer a special menu a la carte

•Eggs over easy is an egg dish. It includes eggs that are cooked on both sides with the yolk intact.

•Example: • The eggs over easy are very cooked

•Bagel is a round piece of bread with a hole in the middle.

•Example: • In the morning the children eats a bagel

• Hostess A woman who receives or entertains guests in a social or official capacity.

•Example: • The hostess receives guests i the hotel

•Voucher is a piece of paper that some businesses accept instead of money

•Example: • The voucher is for luis

•Gratuities A favor or gift, usually in the form of money, given in return for service.

•Example:• The gratuities are for the workers of the hotel

• Scrambled eggs are eggs that are stirred before they are cooked.

• The cooker gives scrambled eggs in the morning

• Pancakes are flat cakes cooked in a pan or over a grill.

•Example: The pancakes are expensives for the turist

• Toast is a piece of bread that has been cooked so the outside is crispy.

•Example:• The toast is important for the nutrition

• Reward A consequence that happens to someone as a result of worthy or unworthy behavior

•Example: • The reward of peter is a result

• Pastry is sweet bread that is typically eaten for breakfast

•Example:•Harry in the breakfast bought a pastry for mary

•Refill is an amount of a liquid needed to fill up a container holding a drink.

•Example: • The refill is very expensive

UNIT 11TURISM BOOK

•Account a formal banking, brokerage, or business relationship established to provide for regular services, dealings, and other financial transactions.

•Example:• The account of the bank is secure

•ATM is a machine that you use to access and withdraw money from your bank account.

•Example:• She takes money out of the ATM

•Arrange to put into a specific order or relation; dispose.

•Example: • The traveler arrage plans for a futuer events

•WHERE TO GET MONEY

•Electronically is to send something using electric methods.

•Example: •My father gets money electronically with electric methods

•Keep to retain possession

•Example:•When there is a problem with cash my mother keep calm

•Branch is an office that is part of a bigger company.

•Example:• The branch is important for the gerente

•Business hours are the times that the company is open.

•Example:•My mom did not come home because it has a business hours

•Bank are places where people keep their money.

•Example: • The bank opens at 2 o’clock

•Nearby Located a short distance away; close at hand Pay To give money to in return for goods or services rendered

•Example: • The hotel is nearby to the bank

• Service charge is money that you pay to receive a service.

•Example: • she received service charge for her job

• Safe Free from danger or injury; undamaged or unhurt

•Example: • The money is safe in hotel

•Key pad An input device consisting of a set of keys that are typically numeric and arranged in a grid as on a cell phone or calculator

•Example: • She used the keypad for operating a portable electronic device

• Service fee is money that you pay to receive a service.

•Example: • The service fee pays the guest

• Transfer To convey or cause to pass from one place, person, or thing to another

•Example: • She tranfer the call to the rooms

• PIN number is a secret number that you use to access a bank account using an ATM.

•Example: • I forget my pin to access to my account

•AT THE BAR

•Wire transfer is a way to send money electronically.

•Example:• The guest did a wire transfer to your wife

•Withdraw is to take money out of your bank account.

•Example: •He can withdraw from a particular place

UNIT 11 HOTELS BOOK

•Bartender is a person whose job it is to make and serve drinks in a bar.

•Example:• The bartender is an expert with drinks

•Apply To put to or adapt for a special use

•Example: •He ordered a formal apply request

•Domestic beer is a beer that is made in the country in wich it is served.

•Example: • The domestic beer is less known that the international

•Happy hour is a limited period of time, often in the early evening, when drinks are cheaper than usual.

•Example: • The happy hour occurs once a day

•Beer A fermented alcoholic beverage brewed from malt, usually flavored with hops.

•Example: • The boy requested a beer to the room

•Cocktail is an alcoholic drink that is made by mixing other drinks together.

•Example: • She doesn’t liked the cocktail of the bar

• Legal age The age at which a person by law attains the capacity to engage in certain transactions or be treated legally as an adult.

•Example:• The legal age to be in a bar is more than 18 years

• ID is a document that proves your name , address and age. It often has a photograph on it.

•Example:• The ID is important for legal procedures

•House wine is a cheap wine that is featured by a restaurant and that is not listed on the menu under its usual name.

•Example: •House wine is recommended by the manager

• Imported beer is a beer that is made in a country other than the one in wich it is served.

•Example: •He imported beer every month

• Liquor An alcoholic beverage made by distillation rather than by fermentation.

•Example: • she bought a liquor to your boyfriend

•Minors Lesser or smaller in amount, extent, or size.

•Example: • The minors lesser are in the hotel

•On tap it is served in bulk from a big container using a faucet.

•Example:• The drink is served on tap at the bar

•Order an instruction that must be obeyed; command

•Example: •He put in order to the employees

• Pricing The amount as of money or goods, asked for or given in exchange for something else.

•Example:The pricing are accessible to all customers

• Pitcher is a large container with a handle and spout that holds drinks.

•Example: • The customer ordered a pitcher for the room

•Red wine is a wine that has beeb made with grape skins and is red.

•Example:• red wine is healthy and rejuvenates

•Well drink is made from cheaper. Unbranded liquors.

•Example • She has well drink in the refrigerator

•White wine is a wine that is made without grape skins and is pale in color.

•Example: • In the trip he acquired a white wine

• Shelf A flat, usually rectangular structure composed of a rigid material, such as wood, glass, or metal, fixed at right angles to a wall or other vertical surface and used to hold or store objects.

•Example: • It is very useful in the room and elsewhere

• Top shelf it is of a high quality and is usually expensive.

•Example: • The top shelf is expensive because is of good quality

•AT THE CURRENCY EXCHANGE OFFICE

•UNIT 12• TURISM BOOK

•Convert is to change money from one currency to another.

•Example: • She is in the office to convert the money to dollars

•Connect is to let a telephone caller communicate with someone else.

•Example: • The cell phone connect to persons that are away form home

•Commission is the amount of money a business charges for some types of service.

•Example:•He was the winner of a commission

•Currency is a word for money from a particular place, like the euro and the dollar.

•Example: • The currency is representative of a country

• Increase To make greater or larger.

•Example: • The turism increase in the hotels

•Buy – back A business buys something that it sold to you before

Jhon buy-back the trip to las vegas

•Amount The total of two or more quantities; the aggregate.

•Example: • she must amount of the last month

•Measure The dimensions, quantity, or capacity ofsomething as ascertained by comparison with a standard.

•Example:• Statistical measure helps to control the entry of tourists

• Local currency is the money from the country you are in.

•Example:• The local currency is devalued because the crisis is terrible

•Currency exchange office is a place where you can change money for another country’s money.

•Example:• The currency exchange helps to the visitors

•Exchange rate is the rate at which money from one country can be changed for the money from another country.

•Example:• She say that this is a exchange rate of money

•Receipt A piece of paper that proves that someone paid for something.

•Example.:• The receptionist gives the receipt to the visitant

•Minimum charge The least amount of money you pay for something.

• Example:•He has a mínimum charge for the credit in the bank

•Wish A feeling that one would like to have or do something or to see.

•Example: • I wish travel around the world

•Release form a release form makes a person not responsible if something bad happens.•

•Example: •He signed a release form in the agency

UNIT 12 HOTELS BOOK

•MEET THE KITCHEN STAFF

•Butcher is a person whose job is to cut up or sell meat.

•Example: • The butcher has a complicated job

•Dishwasher  A person who washes dishes, especially one hired to wash dishes in a restaurant.

•Example: • In the hotel there is a dishwasher in the cook

•Caller tells the kitchen staff what food customers ordered

•Example:• The caller does many activities in the reception

•Behind the scenes it takes place in private and not in public.

•Example:•Nobody knows what happens behind the scenes in the job

•Certain  Sure to come or happen; inevitable

•Example: • She should eat certain amount in the trip

•Desserts  A usually sweet course or dish, as of fruit, ice cream, or pastry, served at the end of a meal.

•Example:• The desserts are delicious and fattening

•Head chef is in charge of the kitchen and is responsible for creating the menu, cooking, ordering supplies and overseeing the other workers.

•Example:• The head chef is the person indispensable in the cook

• Line cook a line cook works at one food station, preparing and cooking one part of a meal or a specific type of food.

•Example: • The line cook has a food station for wok

• Influence A person who exerts such power

•Example: •An important person can be an influence to the others

• Pastry chef makes desserts

•Example:• Pastry chef is creative with desserts

• Instructions An imparted or acquired item of knowledge

•Example:•On trips should follow the guide's instructions

• Swing cook a swing cook works in more than one area of a kitchen, helping wherever he or she is needed.

•Example: • The swing cook is friendly with everyone in the hotel

• Sous chef has the most authority after the head chef and often assists the head chef.

•Example:• The sous chef helps to the head chef

• Station is the place where a chef makes a certain type of food.

•Example:• For the chef's is the kitchen is the station

• Special is a dish that chefs make for a limited period of time.

•Example:•He prepared a special dish at the event

• Prep cook works in a kitchen, preparing food to be cooked. A prep cook does not usually cook.

•Example: •My friend is prep cook and work in a kitchen