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Page 1: product design

DESIGN MAP

Page 2: product design
Page 3: product design

Hi, I am Jianzhou Song. I am a designer focused on Industrial Design, Design Research and UX Design. If you have any questions about me and my works, feel free to contact me at [email protected]. Design Map is a collection of my works. You can know more details about at www.jianzhousong.com. Enjoy!

Page 4: product design

A map is a testimony of human civilization exploration. Design Map documents my trip of exploring the design world as well. I believe that all design areas share the same principle, that is setting up positive connections between two different objects. That’s why I am intrested in a lot of different design areas. In Design Map, you can see all my works and what it is about. In general, all my works can be categorized into three different sections, product design, design research and visual communication. Again, hope you like it.

content

Page 5: product design

packageemotion

electronicsfurniture

cultureboomers

visual communicationresearh method

event hostingunder construction

boeing=B, kraft=K

spiral

weave

dreaming tree

whispereros

candy

q-wheel

deer chair

paper chair

swan light

designmap

gun control

b1

weather Map

who I am

smucker’s

p&gk1

visual system

MTRL2020

b2b3

b4

hosp.signs

k2

pkg.studio1

pkg.studio2

DESIGN MAP

Page 6: product design

product

Page 7: product design

DEER CHAIRProject: graduation thesis

Advisor: Xiaochun Wang Outstanding graduation thesis award

Page 8: product design

PROBLEM STATEMENTRedesign the Ming-style chair for the modern lifestyle.

OPPORTUNITY IDENTIFICATIONThe reason why we need to redesign the Ming-style furniture is that the social, technological and economic aspects of Ming and Qing dynasties of ancient China no longer fits our modern life style compared with other modern housing objects. Without redesign, there is no possibility for it to be accepted by our younger generations.

However, research shows market potential because some of its characters fit well with our design trends. Such characteristics should be maintained in the redesign. The development of the new technology provides the redesign with additional possibilities.

Dynamic SET factors

Modern lifestyle

Ming&Qing

SET

Traditional Culture

Sustainable Design

Stylish Aesthetics

Ergonomical Care

New Technologies

Page 9: product design

Form, decoration, materials and structure are integrated in the appearance to compose the unique cultural experience of Ming-style furniture.

FORM RESEARCH

DECORATIVE PATTERNS MATERIALS

There is a complicated system of Ming-style chairs. the name that specify period, material, structure, and geographical functional factors is used to de�ne a succinct chair.

Page 10: product design

CULTURE RESEARCHWe can recognize clearly the in�uence of Confucianism and Taoism, which are dominant a�ects in China today, in the chairs. The bridge between the chair and Chinese traditional philosophy is the literati of that time.

ESSENCEPure,natrual and fluent

AESTHETICSThe Tao follows nature;inaction harmony between man and nature

OPERA&NOVELMing novel and opera are the peaks of Chinese art history. We can see the influence of both Confucianism and Taoism. For example the Taoist chanting in the opera.

AESTHETICS Implicitness, regulation and appropriateness

ESSENCEControlling oneself and observing polite ways value propriety and object to personalized publicity

Influence from Taoism

Influence from confucianism

道 儒

道 e a

儒 e aliterati

opera

novel

stately

skretched

The literati who have such philosophical views immerse themselves into furniture design practice, endowing the real objects with their philosophy of aesthetics and life attitudes.

Page 11: product design

TARGET USER DEFINITIONWith the research of target users’ daily life, the scene around the chair is divided into five groups and each of them offers different oppotunities for the redesign.JO

HN

NEEDS

A C

HAIR

IN H

IS L

IFE, CHAIR

IS

..

THE C

HAIR

SHO

ULD B

E

communication

lwith body leaning forwardlhe needs something to supply his bodylchairs are usually in series

amusement

lpeople sit on chair, drinking, reading, playing..lthey need more places on the chair

comfort

lback is flexible or airpermeablelfollow the ergonomicslcombined with cushion and so on

unrestricted

lsit can be any postureslanywhere of a chair can be used to sit

everythingldesk,hanger, ladder, bed, table..

communication

amusement

comfort

unrestricted

everything

Page 12: product design

OPPORTUNITY EVALUATION

our modern lifestyle is involved with communication, comfort, unrestricted, amusement and even everything. After the evaluation of the five opportunities. I decided to focus my design on amusement satisfication due to its great potential.

DESIGN ORIENTATION

Design a modern chair to fit John’s amusement use.At the same time, supply him with additional emotional experiences.

comfort

unrestricte

d

am

usementeveryth

ing

co

mm

unic

ation

Opportunity Eveluation

RS

a db

c

out in

Ming Qing

Now

research based on the appearence

research based on people and culture

adecoration formstructure materials

bculture philosophy

ctrends fromstructure materialstechnics

dhouse lifephoto gallery

S= Sensibility R= Rationality

Page 13: product design

SKETCH DEVELOPMENT

DEER CHAIR

Page 14: product design

PRODUCT DESCRIPTIONDeer chair is a object integrate the traditional experience and modern value.

Design is trying to present the agile and vital feeling, which is just like the deer.

The tray under the seat is designed for laying gadgets when people are on the chair.

The traditional decoration used is succinct, following the modern esthetics.

There will be the sound of friction when pulled, adding to the audio experience of the history.

The decoration is called “俯仰山字纹”in China. It can be seen in some Chinese traditional objects.

There is no beam between the legs, making the chair lighter both in use and vision.

Mortise and Tenon is the most distinctive structure in the Ming-style furniture. The different colors of the wood emphasize the features.

The form inspiration is from the Sika Deer, which is an immortal in Chinese fairy tales.

Chinese value the character of undemonstrative, advocated by Confucianism. The only decoration of the chair is inside, which is design to follow such views.

MODERNVALUE

TRADITIONALEXPERIENCE

Page 15: product design

DEERCHAIR

Page 16: product design

SpiralProject: Product Formative Material & CraftworkAdvisor: Jingzhou Song

Page 17: product design

PROBLEM STATEMENTTo design the new package for wine and effectively convey-ing the spirit of it.

MARKET RESEARCH

Nearly all the packagings of wine are glasses. Other packages like can, Tetrapak and PET just have been used in wine areas. However, their proportion in the market is extremely small.Most of the package designs for wine are just limited in graphic design and style design, while the glass packages have lasted hundreds of years.

The market share of high-end wine in China is 50% and it is still growing since more and more companies transfer their focus on high-end market, for example CHANGYU, which is the largest wine company in China.High-end wine needs unique package to distinguish them-selves from others

MARKET SHARE

OTHERS

PET

TETRAPAK

CAN

GLASS

HIGH-ENDMIDDLE-ENDLOW-END

MARKET SHARE OF WINE IN CHINA

Page 18: product design

PRODUCT DEFINITION

Liquor mentions Li Bai, the most famous poet in China and he wrote: Make me, three hundred bowls and one long drink!

It emphasizes brewing, traditional and history.

Wine represents fancy restaurant, candle-light dinners, ladies and gentlemen.

It emphasizes quality, history and brewing.

Beer reminds us of Beer fest, football fans and bars.

It emphasizes technology and modernity.

ALCOHOLIC DRINKS

LIQUOR

WINE

BEER

BOLD FREEPURITY

ELEGANT NOBLENATURAL

PASSIONFESTIVITY MODERN

Page 19: product design

SKETCH DEVELOPMENT

ELEGANTNATURAL

Page 20: product design

“Wine,such a miraculous liquid.It will circle elegantlywhen poured into a goblet!”

The glass is wrapped by the fast growing wood, which is cyclic in origin and not harmful to the environment.

The wood, different from the glass can offer people warm tactile experience when holding it.

the transparent spiral glass not only reinforces dynamic circling visual experiences but also facilitates the understanding of the remaining amount of wine.

The wood is associated with the natural brewing of the wine in a cellar, which emphasizes the healthy and natural experience of wine.

There is low requirement of the manufacturing technique since the wood is just wrapped outside the glass-lined tank. The cost will not be much higher.

PRODUCT DESCRIPTION

Page 21: product design

MARKETING STRATEGY

Spiral locates itself in the high-end market which has 50% market share in China. The totally innovative package makes it different from any other competitor. Spiral creates a new Brand Figure for the company and the company can extend its series based on spiral.

Innovative package is crucial to a brand and we can find a lot of successful examples. In these brands, the most famous is Absolut Vodka, the success of which is based on its unique package and a series of marketing strategies around it.

The spiral can also have some branches, champagne with yellow glasses, ice wine with blue glasses and red wine with dark red glasses.

$99 $99 $99

$49

$19

spiralsunny

party

Page 22: product design

WHISPERProject: Lite-on Award 2008Advisor: Xiaochun WangPartner: Xiang Guo, Jinlong Liu

Page 23: product design

PROBLEM STATEMENTDesign a new CD player for the users’ domesticity. Help them to release the pressure of social life.

social family

People suffer great pressures in the social life. Ironically, the new technology, which intends to help us with our daily work, increases the harmony of the modern society and brings more pressures.Home is the harbor for people to relax and refuel themselves to prepare for the social challenge of tomorrow. Home objects should create Stress-free and peaceful atmospheres.

NEW DESIGN

PRESSURE

TECHNOLOGY

RELAXATION

Page 24: product design

DESIGN DEFINITIONWe should create a peaceful atmosphere for the users to release their stress from daily life.

Create peaceful atmosphere

There are many elements in our social life that present peaceful atmospheres for us. We need to refine the spirit and add them to our CD design.

More and more people prefer to relax themselves in nature. Nature creates a stress-free atmosphere for us and we can use them in our design.

Chinese humanities held that the aim of describing the real materials is to create artistic conception, which is more important. There is a famous poem that said:The forest is more peaceful while cicadas are chirping,The mountain is more secluded while the birds are singing.It is called to represent still with move.

social nature humanities

Page 25: product design

PRODUCT DESCRIPTIONWhisper is a wall-mounted CD player with succinct form and white color. Compared with other CD players, Whisper is interested in creating a stress-free atmo-sphere for domesticity. PLAYING

With innovative structure, the CD will rise gradually during the rotation until the end of playing.ENDING

At the end of playing, the driving device in the player will stop and the CD will roll out because of the inertia and stop at the notch of the player.

Page 26: product design

SKETCH DEVELOPMENTPursuing the succinct form and ascension of the cd player, we applied innovative structure to our design.

1 12

3

1 driving axis 2 laser device 3 notch

INNOVATIVE DRIVING MODEInstead of the normal driving mode of other CD players, driving the CD from the central hole, whisper use the driving axis near the edge of the CD to make it run. The moving of both driving axis and laser device can guaran-tee all the data in the CD can be read.

1

2

3

4

5

DESIGN POTENTIALITYThe bare CD opens a broad opportunity for dynamic graphic design.

imagine it!!

Page 27: product design

weaveProject: Tea Package DesignAdvisor: Xia Li

Page 28: product design

PROBLEM STATEMENT Tea package design to introduce Chinese tea culture to international customers.

CURRENT PRODUCTS RESEARCH The package is always trying to deliver the heavy sense of Chinese culture. the color used in the package is usually brown, dark green, scarlet, grey and so on. Besides that there are always complicated decorations. All of this graphic design is always from modern lifestyle both in China and other countries

PRODUCTS OPPORTUNITY GAP

THE GAPThere are great gaps between

the existing products and modern

value. The most significant is

that almost all the tea package

design is limited in the vision

design and little attention is paid

on the process of making and

drinking tea.

EXISTING PRODUCT

HEAVY

TIME CONSUMING

COMPLICATED

GRAPHIC ONLY

MODERN VALUE

VITAL

SUCCINCT

CONVENIENT

PROCESS

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CURIOUS

TANGIBLE

Chinese culture is totally new to those people, they do not have much idea about it. However, they are eager to experience it, for example, Chinese tea.

They have experience something about Chinese culture before. They are captured by some tangible elements of the culture.

CULTURAL DESIGN HIERACHYConsumers are in different levels in terms of culture understanding. Cultural design should be different in order to focus consumers in different levels . Since the tea is for introduction purpose, the package should also satisfy those target users particular needs.

Design the package for people who know little about Chinese culture before. Let the consumers know more about Chinese tea and help them develop their curiosity to other three deeper level. So the design is not only introduce Chinese tea in a accept-able levels of international consumers, but also a way for them to understand Chinese culture. The package should follow the modern esthetics and pay attention to the process of making tea.

DESIGN ORIENTATION

1

2

3

4 NEWDESIGN

Modern Esthetics

Chinese CultureProcess

Convenient

Cultural based consumer hierachy characteristic analysis

LIFESTYLEThey have a well understanding about Chinese culture. Such understanding has beyond the surface of the objects. They pay their attention to the lifestyle of Chinese people

PHILOSOPHY Sometimes, their understanding of Chinese culture is even profound than some original people. They love the philosophy behind the culture and their values are influenced by it.

Page 30: product design

SKETCH DEVELOPMENT

Page 31: product design

Weave is different from other tea package design. It includes 5 small caddies and a special teapot. Such design is based on the research of tea making process and the needs of target users.

PRODUCT DESCRIPTION

TEAPOTThe caddy is small and can be put into the teapot. The design aim is that when people who don’t drink tea everyday want to drink, they don’t need to look for the caddy as well as the teapot, making it so convenient. Besides, such design can save place for the users.The teapot is made of common materials, wood, glass and steel. Form of it presents the modern feeling.

Page 32: product design

PRODUCT DESCRIPTION

The caddy has an inclination angle 80 degrees, making observation of inside easier. Besides, it is also convenient for the users to take the tea out of the caddy. Here are five types of famous Chinese tea in caddies with different colors for the users to experiment, including Lung Ching (green), Keemun (red), Pu’er (gray), Mudan (purple) and Tieh-kwan-yin (orange). Different colors show the feeling the tea presents.

DESIGN METAPHORConfucianism has tremendous influence in China and on of views of it is called Doctrine of the Mean which means that people should be plain in appearance and profound in connotation

The design of the box is also follow such doctrine. When the box is closed, it is succinct with a little decoration. However when the users open the box, they will be surprised by the inner beauty. The five caddies with different colors build a colorful world. There is a metaphor that the Chinese culture is extensive and profound. The caddy is also follow such aim that the succinct appearance holds the delicious tea.

CONFUCIUS

Page 33: product design

PRODUCT DEMENSIONS

STORY BOARD

Jane wants to buy some Chinese tea and she is curious about it. She never experiment it before.

She was attracted by weave. It is beautiful and she can experiment five different Chinese tea in the box. She didn’t have to buy a teapot. Finally, she bought it.

She likes Lung Ching while Daniel, her husband likes Pu’er and her son Mike likes Mudan.

Now, Chinese tea has been part of her familes’ life.

163m

m

236mm

127m

m

58m

m

55mm

800

78m

m

105mm

wood

glass

steel

66mm

$

Page 34: product design

DRIPPINGProject: Information product designAdvisor: Xiaochun Wang

Page 35: product design

PROBLEM STATEMENT

Many people can not manage their time rationally. In most cases, the left little time is used to do more work than it should be while much time is wasted since people don’t realize it. People need a different timepiece to urge them to work and make a scientific time distribution.

PRODUCTS RESEARCH

CalendarCalendar can not transfer how much time is used or left directly.

Count-down deviceCan only be used in a short period of time. We can not use it for our long time work.

Watch clockwatch or clock is not useful because it is

CIRCLE

To design a timepiece to help people make rational planning of their time.

DEADLINE

WORK IS ASSIGNED

HE PREPARES LIKE THAT

LIKE THAT

THAT

THAT

Page 36: product design

WHAT IS TIME

In most times of our life, time should be

ROUND circulation

People will not give themsleves too much stress caused by decrease of time, so that they can relax for the time.

Sometimes, however, time should be

start over

segment

The timepiece should use a segment graduation and transfer the

dripping water to time lapse. Urging people not to waste time.

DESIGN DEFINITION

METAPHOR

In China, we are educated not to waste water since we are still kids.As we grow up, water signs are everywhere, and this concept has begun to sprout in mind.

All of these signs are intuitive to us to convey a signal when water drops, we have to stop it and turn it off.

Page 37: product design

PRODUCT DESCRIPTION

Dripping is designed as wall mounting timepiece. It is fit for the plan for a long time period. The information offered by the device is how many percent of time has past and how much time has left. The LED panel in it presents the image of a tank with water, dripping from the tap.

POWER OFF

POWER ON

IN PROCESS

DETAILS

Page 38: product design

MANUFACTURE INFORMATION

DIMENSIONS

PRINCIPLE

STRUCTURES

LED LIGHT

LED PANEL

ABSABS

LED LIGHT

LED PANEL

PCB

30mm

100

mm

80

mm

25m

m

110mm

wall LED panel

wall

5mm

8.5mm

15mm

Page 39: product design

6M/16D 6M/16D

8M/12D

power off

long press to close

time is lapsing

long press theturntable to start

power on

rotate the turntable to regulate time and press it to comfirm

Dripping is designed to help people to plan their long time schedule, It can urge people not to waste time, besides, the calibration can notice people whether their finished work corresponds with the time passed. According to the information, people slow down or speed up, making the scientific plan for work.

OPERATION DETAILS STORY BOARD

Tommy is happy

Work is assigned.

Now, he can submithis work on time.

He starts dripping andstick a memo in it

his work slackens.

the dripping sound can remind him time is wasting or 1/3 time has left while 1/2 of his work is still undone.

He restarted his work and planning his time rationally.

Page 40: product design

QWHEEL&SNAILProject: Computer boxAdvisor: Xiaochun Wang

Page 41: product design

PROBLEM STATEMENT

PC enclosure has some conflicts with both users and environment.

It is not comfortable sometimes for users press buttons on the enclosure.

It brings more trouble when users want to interact with the back side of the enclosure.

The enclosure can not fit with the place used to set it.

conf

licts

USERS

ENVIRONMENT

Operations on any aspects of the enclosure should be convenient.The different setting places will not impact the convenient of operation.A single enclosure can fit with different setting apace.The enclosure can change its form!

RESEARCH INSIGHT

Page 42: product design

USERS DEFINITIONThe new enclosure is designed for the youngster, both the boys and the girls. What their daily life are like that.

Boys are sensitive to technology, objects full of power and cool feeling can easily get their attention, for example cars and watches. They prefer to choose deep color objects to show their image.

Many girls want to present themselves as lovely figure. They are more interested in cute objects. They prefer to objects with organic shape and pink colors.

LIFESTYLE

LIFESTYLE

FORM

FORM

Page 43: product design

1

2

34

STRUCTURE CONCEPTThe adaptability of the enclosure to the environment sets higher require-ments for the mechanical structure. I have developed an innovative structure concept for the realization of our design idea since no existing structure can be used in our design.The concept can be viewed as shaft location, with such structure, we can make sure that the rotation of both enclosure and the two supports can be fixed at the angle we want.

cutaway view of axis

partial view

1,2,3: concentric axes4: locating block5: resilient material6: spring7: micromotor

1, 3 are stationary shaft. 6 is fixated on 1. 2 is connected with micromotor 7.5 is connected 2 and 4.Counter clockwise rotation of the micromotor will pull all the locating blocks into 3. So, the blocks will not prevent the rotation of the enclosure and the supports. While the clockwise rotation of the micromotor will remove the pull and blocks will get out because of the springs, stopping the rotation of enclosure and supports.

front view of axis

shematic diagram

1

34

6

2

5

Page 44: product design

QWHEEL and SNAIL is two different enclosures designed for the younger generation market. The aim of the design is to increase the operating experience of the PC hardware. Nowadays, PC companies pay much of their attention on software and notebooks. The key words of the design is rotation, special structure of them can guarantee the realization of the unique function.

PRODUCT DESCRIPTION

SNAIL FOR THE GIRLS

QWHEEL FOR THE BOYS

Page 45: product design

FUNCTION DESCRIPTIONQwheel and Snail can fit for individual needs of the users, making the hardware operation more convenient.Take snail for example.

The rotation makes the operation of any button on it more convenient, no matter which place the box is set, under the desk or on the desk.

The rotation of the supports can change the height of the enclosure and adapt to different setting space.

Snail has various styles with the help of rotation. Such numerous setting styles can bring her fresh experience everyday.

Page 46: product design

(Boy) Mom,why the little tree have leaves when I still can see them in the shadow?

(Mom) Ssssh, my baby. The little tree has fallen asleep and that is his dream.

Page 47: product design

Design aemotionalevolvedlighting

!!!

night

FunctionalEmotionallight is

shadow, sh

adow is light

floor lightfor a

good dream

leav

es sh

ape

acid-etched glass

soft

good night

every one has a dream

sapling want to be a big tree

be positive to the life

loving atmosphere

what’s y

our drea

mlittle tree

Dreaming tree is a floor light, it also tell a story that a sapling is sleeping, he is dreaming himself has grown to be a big tree with a lot of leaves. It creates a loving atmosphere to let people feel warm, also it reminds people that everyone has a dream, we should hold our dreams and never give up!Good night!

Page 48: product design

SWAN LIGHTProject: Form System

Advisor: Peter Chamberlain

Page 49: product design

PAPE

R CH

AIR

Proj

ect:

Pape

r For

m

Advi

sor:

Xiao

chun

Wan

g

Page 50: product design

EROSProject:Form ExplorationAdvisor:Wei Sun

Page 51: product design

MOTOBOATProject:Prototyping

Advisor:Baocai Tong

Page 52: product design

SKETCHES

Page 53: product design

Intelligible Interaction

Page 54: product design

Intelligible Interaction Design is the thesis project that focuses on interaction mental effort exertion problems. Based on the analysis of interaction from the difficulty and the complexity perspective, the MEE (mental effort evaluation) model is developed. The MEE model aims to help designers identify mental effort related problems during the interaction process and gives suggestions about how to solve those problems.

Page 55: product design

a

b

c

d

da Information huntingUsers looking for interaction relevant clues from the product.b Information processing Clues are processed inside of the human brain to help users make their decisions. c Physical interaction Users interact with the product.d Product reactionThe interaction leads to the product reaction.

single phase

...usermotivation

productreaction

1 2 n

Difficulty & Complexity

INTERACTION ANATOMY MODEL

Page 56: product design

b

CHARACTERISTICS CONSIDERATION

Information Hunting1 Information unfamiliarityUsers should know what they are looking for to some degree2 Lack of IntensityInformation should be obvious enough for users to find.3 Information InterferenceThere should be no irrelevant information disturb the users

a cInformationTransduction

Physical Interaction4 Interaction RestrictionThere should be low concentration requirement for the users to conduct their decision

Page 57: product design

b

CHARACTERISTICS CONSIDERATION

InformationProcessing

b

natural

second nature

familiar

logical

unclear

misleading

Similar information has been encountered by the users before.

Users have no idea how to interact.

Users’ innate quality. information will be processed automatically and unconsciously.

Information will also be processed automatically. Comes from frequent, consistent practice.

Users need to apply logical thinking to deduce the decision.

The required interaction conflicts with users’ existing cognition

misleading

unclear familiar

logical

second nature

natural

5 Processing Hierarchy

Processing Evolution

Page 58: product design

...usermotivation

productreaction

1 2 n

CHARACTERISTICS CONSIDERATION

6 Number of PhasesThe number of phases should be small, no unnecessary phases are included in the process. +1 The Importance of Each Phase The failure of certain phases would bring more serious problems than others. Designers should be focused on solve the problems in these more important phases.

Page 59: product design

MEE MODEL

TransductionConsideration

NaturalSecond nature

FamiliarLogical

UnclearMisleading

Familiarity

InterferenceIntensity

Restriction

Phase

ProcessingHierarchy

MEE Model

Interaction

Importance Level low medium high

MEE Model ( Mental E�ort Evaluation Model) take those 6+1 characteristics mentioned above into evaluation through a intuitive chart. Designers will �ll in this chart by taking the user test.

Page 60: product design

MEE MODEL

TransductionConsideration

NaturalSecond nature

FamiliarLogical

UnclearMisleading

Familiarity

InterferenceIntensity

Restriction

Phase

ProcessingHierarchy

MEE Model

open the door

Importance Levellow medium high

1 2 3 4

The evaluation result will be like the chart on the left. The intensity of red blocks is related to the mental effort exertion. Higher intensity means that more mental effort is required to complish the interaction process and more problems. From this chart we can know-How many phases are included in this interaction.-How important is each phase.-In each phase, mental effort exertion is caused by which characteristcs.

Page 61: product design

MEE MODEL APPLICATION

level 1 level 2 level 3user test problem discovery problem evaluation

user test MEE

Level 1: The MEE Model will help the designers to get feedback about mental effort exertion by asking the users more targeted questions. Users were request to accomplish a certain action associated with a function of a product. Through user observation and interview, designers need to explore the questions that related to the characteristics in the model.

Level 2: The MEE Model will represent the mental effort exertion problems efficiently. After evaluation, designers will have a general idea about the mental effort exertion through the intensity of the red blocks. At the same time they will also be clear about what caused the problems in detail.

Level 3: The importance of each phase and the seriousness of the information processing situations in different phases can help designers prioritize the problems so that design can focus on more important problems in the coming problem solving level.

Page 62: product design

design research

Page 63: product design

I have been working as a research assistant in live well collaborative for two years and have been involved into many interdisciplinary design studios. At the same time, I also worked as a teaching assistant in two package design studios. Those experiences lead me to explore how to apply design research into the product development process and how design research can drive the process flow.

In this section, I am going to focus on the design research method and the process instead of the final concept (confidential projects). I am going to discuss the design research method i have used in the last two years and talk about the thoughts I came up with during those experiences.

Page 64: product design

( )

UNDERSTANDING LIVE WELL

=

+U

Our mission is to develop products and services that delight the 50+ consum-ers. We were formed as a response to meet the growing market opportunity of America’s aging population....

{ }...

...COMMDSGN

ARCH

NUTR

MKTG NSG

ENGR

Live well cooporates with top corporations in the world and help them to develop products or services for the boomers.

In every project, professors and students from different disciplines will work together, creating more valuable innovations.

Page 65: product design

LIVE WELL DESIGN PROCESS MODELMore details in http://www.livewellcollaborative.org/

0phase

Lead inidentify

Aftermathcontinue

Beginning of Quarter

End of Quarter

FinalConcept

Directions

Ideate

Conceptualize

Refine

Consumerand Member

Feedback

Team andProblem

Orientation

Inspirationaland

ExperientialResearch

PrimaryConsumerResearch

SecondaryConsumer and

ProductResearch

Synthesis and

Activation

4phase

1

32

What does success look like?

What happens afterwards?

Phase 0 - before the projectDuring the planning stage of a project the member identifies the problem space and collaborates with the LWC on the project brief.

Team and Problem Orientation.Re-position the problem.Everyone is a designer, everyone is a marketer.Identify the groups already present in the room.Ownership of the whole studio process

Synthesis and ActivationIndividual/small/large group debriefExperimentation and stimulusPersona developmentCreate a consumer gallery

Phases 1 - 3 - during the 10 week quarterThe research team focuses on obtaining knowledge about the topic, translates insights to concept ideas and tests and refines concepts to meet the needs of the member.

Phase 4 - after project is completedPossible future opportunities regarding the project results for the member and LWC. This should also be discussed in phase 0.

Inspirational and Experiential Research.Theme mapping and experience attributes.Low risk research translation.Witness the problem.Live the problem

Secondary Consumer and Product Research.What do we know now?.Virtual shopping.Category analysis.Trend forecasting and recognition

Primary Consumer Research.In-home visits.Consumer shop alongs.Consumer concept sessions.Consumer messaging sessions

Consumer and Client Feedback / Final Concept DirectionsConcept templatesLinked to consumer insightPresentation methodsProcess books and deliverables

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I have been involved into many research based product development projects, including developing real market targeted products and services for the wellknown corporations. This unique design experience helped me to realize how important the right design process can contribute to the final solutions. I began to think about how to apply design thinking into the development of unique design research process for different projects.

UNDERSTANDING DESIGN RESEARCH

+ 4 + 2

+ 2

1 The future traveler2 The Door-to-Door Journey 3 Product Development 14 Product Development 2

1 Healthy snack solutions 2 IC package design

1 Crest & Oral-B

About:Interdisciplinary corporationDesign research method.Product development Boomers

About:Interdisciplinary corporationDesign research method.Product developmentThe young generationBranding

About:Design research method.Product developmentPackageBranding

About:Design research method.Research data analysisSignage design

About:Interdisciplinary corporationDesign research method.Product development BoomersHealth & FoodPackage

About:Interdisciplinary corporationDesign research method.Product development BoomersHealthOral care

1 Product development for SCM 1Brand driven package design 1 Hospital signage redesign research

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1 2 3 4 5 6

UNDERSTANDING DESIGN RESEARCH

CREATING BETTER DESIGN PROCESS

better design processgood design process

Based on research driven principle, each section is based on the research insight from the previous section. The whole design process is well organized through the project. The final solution after the design process will be valuable since it based on the research of the real world.

The solution from this model is much more valuable than the second one, even some break-through ideas will come out. Each section is well organized. Besides that, it maximizes the role of research in the whole process. Many efficient research methods are applied in each section, so that the insights gathered from research will be better qualitatively and quantita-tively.

1 2 3 4 5 6 1 2 3 4 5 6

wrong design process

It is not a systematic design process to guide the solution development. The whole design process just jumps back and forth between different unconnected sections. Sometimes, it is solution driven; “solutions” are just come out with little or even no search support. And then people will go back to find everything that can support the solutions. In this way, the solutions have little value and sometime even wrong.

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IDENTIFICATION

brain storming

consumer interview

in home visitfocus group

ag ing

game

shopping observation

environment nterv

role playing

market research

prototype interaction

local resources iproducts collection research experts presentation

experts interview questionnaires

statistical analysis

online research

benchmarkingqualities research

case study

qualitative researquantitative research

persona analysis

1 2 3 4 5 6

DISCOVERY

CONCEPTUALIZATION

EVALUATION

FINALIZATION

DELIVERY

Research Drives Process Flow

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UNDERSTANDING DESIGN RESEARCH-DISCOVERYIn the begining of every project, it is always difficult for designers to know should they research about. After a lot of design research projects. I synthesized all the design opportunies in one chart, make possible directions for designers to get started.

CONSUMERCIRCLE

PRODUCTCIRCLE

1

2

3

4

5

6

7

8

91011

OPPORTUNITYCHARTproduct manufacture

product distrubution

interaction-purchases

interaction-use

product disposal

prior experience

future plan

environment

environment

family influence

community influence

product time circle

consumer time circle

interaction circle

consumer spacial circle

101112

social influence

position inside of the brand

position in the same market

product spacial circle

position in relevant market

151413

1

2

3

4

5

6

7

89

10

11

12

13

14

15

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UNDERSTANDING DESIGN RESEARCH-DISCOVERY

Take advantage of all the possible recourses to discover all the problems through brain storming, in home interviews, shopping behavior observation and role play games are used in this section. Background differences help us find more problems based on different points of view.After that, all the problems are shared, categorized and discussed. Different insights are set up to help the development of next section.

1 23

1 Categorize all the problems from interview.2 Student play aging games to experience the life of boomers3 Record consumer behaviors in the in-home visit

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UNDERSTANDING DESIGN RESEARCH-CONCEPTUALIZATION

Based on the insights generated from the discovery section, we will do primary and secondary research to get inspira-tions, like bench marking, product collection research and market research. After that, both 2D and 3D sketches are made to transfer abstract insights into sensible concepts. All the ideas should come from the insight, nothing is from nothing.1 Sketching all the initial ideas. 2 Students are making 3D paper prototypes.3 Product collection for inspiration.

1

2 3

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UNDERSTANDING DESIGN RESEARCH-EVALUATION

The ideas will be evaluated by the team, consumers and clients. It will also get suggestions from the experts in related areas. Based on the feedback they get, some ideas are further developed, some will be merged together and some will be killed. There will be several rounds of this to refine the ideas.1 Consumers are giving feedback.2 Concept group evaluation.3 Experts are giving feedback.

1

2 3

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UNDERSTANDING DESIGN RESEARCH-FINALIZATION & DELIVERY

In the final, we will not only focus on what we should we deliver to the clients and the public, but how we should we deliver as well, making other people will understand the problems and the solutions at the degree we do. We design infographics, videos, stories and even the whole environment to make our insight and solutions more powerful.

1 2

3

1 Prototype designed to present the final concept.2 Package design final presentation.3 Infographics are designed to explain the problems.

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visual comm.

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Apply the processing to the random pattern generating to form a visual system.

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MTRL 2020 is an event centered in providing the students and faculty of the University of Cincinnati and the surrounding community a common forum within which help them to understand emerging and innovative new materials. This three days event includes experts from different fields of material research, breakout sections, a panel discussion and a gallery exhibition of innovative materials. This event has been supported by many organizations and companies, for example, IDSA, Ticona, Eastman, Inventables, BeGreen and so on. This event has made a tremendous impact on in the surrounding community.

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http://mtrl2020.tumblr.com/

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anatomyof a flightexperience

date: 2010,12

This is diagram is designed to visualize the design

research output of Boeing research studio. During

the research process, we conducted deeply

research in every fight sections, and categorized all

the problems into three main groups. All those

problems damaged consumers’ flight experience.

After analyzing all those problems, we believe that

Boeing can solve a lot of those problems directly

and indirectly. This diagram aims to tell Boeing

how seriously the consumers’ experiences have

been damaged and how significantly Boeing

can improve the existing consumers’ experience.

Also, it represents clearly where those problems

come from and how Boeing can solve those

problems and improve the consumers’ flight

experience.

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59Seattle

69 San Fran.

87Dallas

83Atlanta

69New York

84Phoenix

68Denver

65Salt Lake

86 Los Angeles

84Miami

77Chicago

weathermapsummer date: 2010,11

Explore how to transfer information more efficiently. I believe that infographics and typographic design share the same principles, which are readability and legibility. The change of orange color series help people to understand the trend of temperature all across the country much more easily. This creates

90 85 80 75 70 65 60 55

readability. While the red and orange colors represent people’s feelings of hotness. With the help of glyphs in this design, people can get the temperature in each different color areas much more efficiently, covering the limitation of the colors. That is legibility.

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gun control in america

date: 2011, 03

This diagram is designed to combine three elements together—gun death rate, house-holds owning a firearm, gun control rates. Those three factors are connected with each other. I want to deliver directly that the most obvious pattern is the most serious state in gun death phenomenon. The three elements contributing to the obviousness of the pattern are the size that repre-sents household owning instead of the actual state size, the bright-ness that represents the gun-death rate and the thickness of the wire fence that represents the number of relevant laws. Also, the pattern itself is like a blood drop that is connected to this theme.

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who I amDate:2009,10

This diagram explains who I am as a designer. A lot of things listed here led me to think about what is design and what kind of designer myself should be. The influences has become part of who I am and deeply engrained in my mind. Those influences also contributed to my exploration of relevant design areas and led me to form my own design thinking.In this diagram, lines of the similar colors represent the similar influences. For example, the red colors represent the culture influence in design. This map can be used as a self-introduction diagram.

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