product management. consumer behavior
TRANSCRIPT
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TM 13TM 13--11Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Product Management
Product life cycle management
Brand equity management
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TM 13TM 13--22Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
The product life cycle curve and strategies
Sales
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TM 13TM 13--33Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Product LIFE CYCLE EXTENSION
RejuvenationIncreasing investment cost by developing new uses,
improvements and strategies to keep consumersinterested in product.
Adding a Brand name
Identifying new Users
Marketing Unused By-Products
Developing a new Channel of Distribution
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TM 13TM 13--44Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
How Brand
Equity
Generates
Value...
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TM 13TM 13--55Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
The Disneyname adds
value to
movies suchas The Lion
King
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TM 13TM 13--66Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Jockey extends
it brand to
include
underwear for
women
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TM 13TM 13--77Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
The Young & Rubicam Brand Asset Valuator
The most ambitious effort to measure brand equity across products, termed the
Brand Asset Valuator, is that of Young and Rubicam, a major global advertising
agency, who measured brand equity for 450 global brands and more than 8,000local brands in twenty-four countries. Each brand was examined using a thirty-
two item questionnaire that included, in addition to a set of brand personality
scales, four sets of measures:
1. Differentiation - Measures how distinctive the brand isin the marketplace.
2. Relevance - Measures whether a brand has personal
relevance for the respondent. Is it meaningful
to him/her?
3. Esteem - Measures whether a brand is held in high regard
and considered the best in its class. Closelyrelated to perceived quality and the extent to which
the brand is growing in popularity.
4. Knowledge - A measure of understanding as to what
a brand stands for.
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TM 13TM 13--88Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Brand Dynamics...
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TM 13TM 13--99Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
The Young & Rubicam Power Grid
Low High
High Dove chocolatesTeddy GrahamsSnappleSwatchMolson
DisneySesame StreetDoritosSonyOcean Spray
Low QVCTAG HeuerStarbucksTimberland
OldsmobileBayerWessonRamada
Brand Stature(Knowledge and Esteem)
Brand Strength
(Differentiation
and Relevance)
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TM 13TM 13--1010Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Power Grid
for Calvin
Klein...
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TM 13TM 13--1111Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Power Grid
for Disney...
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TM 13TM 13--1212Copyright 1999 Addison Wesley Longman, Inc.Copyright 1999 Addison Wesley Longman, Inc.
Power Grid
for Coke...