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Product Specifications

Moodsonic® Sound Generator MSG-100 .ENGLISH.

Document information

Document version 1.4.3

Moodsonic from The Sound Agency Ltd • [email protected] • moodsonic.com

Product Specifications MSG-100 |

Contents Contents

Features

Networking and security

Fault recovery

Introduction

Specifications

Network LAN requirements

Rear panel connections

Representative system design

Contact

Addendum data and security

Data security and privacy policy

Networking and security technologies



Features ● A variety of models, outputting from 2 to 9 channels of Stereo Moodsonic audio

● Each channel outputs algorithmically-generated Stereo audio from a unique Moodsonic audio generator

● Allows for real-time, non-looping audio composition without the need for bandwidth-intensive streaming

● Playlist playback for music and events, recorded music content playout (e.g. MP3, M4A).

● Web application allows for monitoring, updates, and new content downloads.

● Ability to interact with Moodscapes: volume, sensors, etc.

● Messenger enables scheduled muting and audio play-over, for scheduled announcements, audio branding, customisable audio clock, etc.

● Firewall-friendly IP operation (no port forwarding or inbound IP connections required)

● Watcher unit capable of taking over in case of audio failure

Networking and security

● Ethernet (RJ45) network connectivity including IPv4 DHCP and static IP address configuration.

● Firewall-friendly IP operation (no port forwarding or inbound IP connections required)

● Secure IP-based content distribution and management using TLS (SSL) mutual authentication with network data encryption.

● IP-based device management (DevMan)

○ Activity monitoring and logging

○ Temperature and PSU logging (CPU and board temperature and PSU voltages)

○ Remote local storage management

○ Device and ambient temperature logging

○ PSU status logging

Fault recovery

● Player watchdogs for automatic fault recovery

● Redundant PSUs with automatic failover

● Email alerts for critical system reset events



Introduction During operational use, Moodsonic Sound Generators (“MSGs”) are typically managed entirely remotely via IP connection to a management server. Typically, MSG units can be installed into a network with zero software and network configuration.

During normal operation and installation there are no front panel connections required. The exception to this is if a static IP address needs to be set for the device, the device needs to be re-named or the mac address is required for network ident. This is achieved via the front panel internal LAN socket. (Refer to the Moodsonic Installation and Usage Manual at https://www.moodsonic.com/setup )

Multi-channel MSG units provide internal network routing and multiply redundant PSUs to make installation of multiple channels more independent of host IP networks, power supply and cooling conditions.


https://www.moodsonic.com/setup


Specifications


Product variants Model number Description

MSG-100-1 1 channel - requires 2 x Audio System Inputs

MSG-100-2 2 channels - requires 4 x Audio System Inputs








Dimensions 487mm (width) x 400mm (depth)

Rack unit (RU) Model number Rack space Mic inputs

MSG-100-1 2U 1

MSG-100-2 2U 2

MSG-100-3 2U 2

MSG-100-4 2U 2

MSG-100-5 3U 3

MSG-100-6 3U 3

MSG-100-7 3U 3

MSG-100-8 3U 3

MSG-100-9 3U 3

Cooling Fan cooled CPUs and ventilated PSUs. Air intake from the rear and exit to the top of the enclosure. Devices must be mounted with at least 1U gap above and the rack must allow for circulation of fresh air into the cabinet.

Power Typical Maximum

240V ac (internal PSU) 240V ac

30W per channel 600W (6AT fuse)


Network LAN requirements The Moodsonic Sound Generator is designed to operate with an IP connection that can access a cloud-based CMS and device management server (DevMan). It does not require firewall exceptions or any incoming ports to be opened as it initiates connections to the DevMan using normal web browsing protocols.

Connection to a location’s WAN requires a standard RJ45 Ethernet cable to the rear panel.

Specific protocols and requirements for standard WAN connections are:


Power input connector

IEC 60320 C14 Chassis Socket (Male Blades)

Connection Purpose Socket description

WAN Internet Access RJ45 Ethernet (Rear Panel)

Internal LAN Network Setup and IP audio stream input

RJ45 Ethernet (Front Panel)

Feature Purpose Specification

DHCP (IPv4) LAN Connection IPv4 DHCP client is the default config.

Static IP (IPv4) (Alternative) LAN Connection Configured on Local UI: IPv4 Address, Gateway Addr, Subnet Mask, DNS server.

Firewall LAN Security Device should be connected to IP network via NAT firewall routers to block all incoming ports connections.

HTTPS DevMan and CMS Server Connectivity

Outgoing port 443 (TCP) is used for mutually authenticated and encrypted communication.

HTTP (disabled by default)

Unsecured connection to an alternative DevMan Server (e.g. dedicated LAN-based)

Outgoing port 80 (TCP) to an alternative DevMan server can be used for clear unauthenticated communication.

NTP Clock synchronization to master clock server

Outgoing port 123 (UDP) for single master clock.


Rear panel connections

Amplifiers (or other audio distribution) are connected to the rear panel Euroblock (Combicon) channel output strip, screw terminal combicon plugs are provided. Connections are unbalanced Stereo (using G, L, R pins) or unbalanced Mono (using G, M) pins. (note - the L/R pins are not +/-).

2nd QTR 2021 Sensing microphones are connected to the rear panel Euroblock (Combicon) input strip, screw terminal combicon plugs are provided.

Connections are balanced mono (using G, -Ve and +Ve) pins. 48v Phantom power is provided. Note - mic 1 can be routed to later channels using the mic channel selector switch.



Representative system design The Moodsonic Sound generator can be incorporated into audio infrastructure in a number of ways. The diagram below shows a typical system design.



Contact

We’re always happy to hear from you.

Email [email protected]

Website moodsonic.com

Main office +44 845 500 2511

Postal The Sound Agency Ltd, 3000 Hillswood Drive, Surrey, KT16 0RS, UK


mailto:[email protected]

http://www.moodsonic.com/


Addendum data and security Data security and privacy policy

● Limited user information or network privileges are required and stored in TSA’s systems:

○ User sign in details are stored securely on a single Moodsonic DevMan* server and backup system.

○ No client LAN/WAN credentials or exceptions are needed by MSGs

○ MSG device and Devman UI access from client’s premises do not require 3rd-party VPN networks or related software and exceptions to be hosted on client computers or servers

● Environment sensed data communicated from on-premises MSG devices is limited to:

○ Local device UI Mute/Unmute/volume and Moodscape selections on dashboards.

○ Device Uptime and downtime (e.g. power and network outages)

○ Microphone amplitude only optionally communicated outside of the on-premises devices for installation and ongoing maintenance.

○ Audio/soundscape generation processor CPU temperatures

● All client communications over the public internet are encrypted and mutually authenticated, so that users and MSG devices can only ever communicate with the intended targets without the possibility of eavesdropping.

● Multi-factor authentication is required for all administration accounts sign-ins in addition to optional white listing of specific source network locations.

Networking and security technologies

● MSG devices connect only via Ethernet (RJ45) network connectivity including IPv4 DHCP and static IP address configuration.

○ No other peer2peer local device networking is supported as standard to maintain security on non-secured LANs.

● Firewall-friendly IP operation with trusted public certification authority authentication using standard HTTPS />=TLS1.2 communications.

○ no port forwarding for inbound IP connections required

○ No unusual outgoing port types re used (HTTPS’s standard port 443 only)

○ No VPN client ports or management packet exceptions required or agent software running on client’s systems.

● Secure IP-based content distribution and management using >= TLS v1.2 with mutual authentication and data encryption.

○ Admin and (optionally) dashboard access can be further authenticated with browser installed client certificates.



○ All devices are mutually authenticated with their appropriate servers to avoid spurious access from other servers or unprovisioned devices.

● IP-based device and content management features are all secured with appropriately tiered authentication levels to maximize security and usability:

○ Admin-level accounts with IP address source white listing, multi-factor sign-in and browser TLS certificates provides access to:

■ Player activity and playout monitoring and logging

■ CPU Temperature and PSU voltage logging

■ MSG local storage management

■ Analogue signal amplitude levels (optionally including Mic. Levels).

○ Local Content dashboard access is limited by browser certificates and typically single factor sign-in authentication is appropriate for access to the following MSG playout features:

■ Current content name being played

■ Curated content options that can be selected for local devices

■ Volume and mute settings.



Moodsonic From The Sound Agency Ltd

[email protected] moodsonic.com


mailto:[email protected]

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