professional boundaries - orion associates

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Professional Boundaries Jason Hoffrogge Training Director [email protected]

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Professional Boundaries

Jason Hoffrogge

Training Director

[email protected]

Defining Boundaries

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Establishing good boundaries can…

Help us to communicate to others effectively.

Help us define our relationships with others.

Protect professionals and people we serve.

Clarify what people can expect from the professional.

Help us outline appropriate behavior in the workplace.

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Personal Boundaries

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The Role of Staff

Everything is for the benefit of those you serve!

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Friend VS Staff

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Sharing Info. Giving Support

Personal

Professional

Why can’t they be friends?

Confusion about roles

Jealousy

Staff splitting

Vulnerability

Poor job performance

Favoritism

Burn-out

Inappropriate or illegal actions

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Maintain Boundaries in all Settings

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Communication Boundaries

Communicate with respect and dignity

Avoid “pet” names. (honey, sweetie, dear)

Limit personal information

Respect privacy of everyone

Avoid the business talk

No arguing!

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Touching Boundaries

Never appropriate Kissing Sexual Intercourse

May or may not be appropriate Hugging Other types of touch

Usually appropriate Shaking Hands Pat on the back

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Money Boundaries:Lending, Selling, and Buying

Don’t borrow or lend personal items.

Don’t borrow or lend money.

Don’t buy or sell.

Don’t bank at the same time.

Avoid gifts

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Other Boundary Issues

Personal Phone Calls (cell phones)

Running Personal Errands on consumer time

Coordinating things through people you serve or their families (ex: schedule changes, favors)

Smoking, alcohol, drugs

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Prevention Guidelines

Check your baggage

Establish clear expectations and rules.

Recognize the interactions.

Accountability

Document, Document, Document!

When in doubt, talk to a supervisor or colleague.

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