professional development playshops for organizations

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workshops • personal sessions • keynotes

karen brunger, BHEc, AICI CIP

international image consultant and trainer

recipient of award of excellence

past-president of Association of Image Consultants International

systems and products in over 65 countries

co-author of Executive Image Power and Bushido Business

tel: 905.303.8636 fax: 289.304.0558

[email protected]

toronto . canada

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maximize your

success quotient:

optimize the

appearance,

behaviour, &

communication skills

of the people in your

organization

International Image Institute, based in the Toronto area in Canada, was founded by President Karen Brunger, an internationally renowned Image Consultant and Trainer. With an ongoing commitment to value and excellence, we at the International Image Institute bring in-depth knowledge, broad experience and a holistic approach to our services and products. We create a safe environment that promotes and inspires you to be your absolute best. For the individual and organization, the transformation can be stunning, resulting in a stronger positioning in the marketplace, a dramatic increase in golden opportunities and a greatly expanded level of insight and skills.

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wwoorrkksshhooppss

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Is your organization being, doing, or having all that is possible?

International Image Institute empowers people to move beyond limitations to

recognize potential, embrace possibilities, and intensify personal

power.

www.imageinstitute.com [email protected]

34 rachelle court

vaughan . ontario L4L 1A6 . canada

tel. 905.303.8636

fax. 289.304.0558.

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about our programs 1

keynotes 2

lunch ‘n learn menu 3

executive image workshop 4

silver

gold

platinum

professional development program 7

personal change for personal power

the winning image

the etiquette edge

conscious communications

power presentations

about Karen 13

client comments 14

client list 15

workbooks 16

www.imageinstitute.com Programs page 1 of 16

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It would be our pleasure to serve your organization.

Please feel free to complete our Organization Assessment, and contact us with your requirements. The outlines included are guidelines only; we will tailor a program to satisfy your particular objectives.

Karen Brunger, BHEc, AICI CIP, President INTERNATIONAL IMAGE INSTITUTE INC IInntteerrnnaattiioonnaall IImmaaggee IInnssttiittuuttee pprroovviiddeess ttrraaiinniinngg tthhaatt::

Builds skills that are transferable to any situation.

Produces results -- shifts in participants’ skills or attitudes are observable and measurable.

Develops positive attitudes and promotes personal growth.

Facilitates enlightened communication and positive relationships.

Enhances professional image appropriate for the individual and the organization.

Incorporates interaction, experiential exercises, and demonstrations.

Is motivational, inspiring, and empowering.

Is conducted in a relaxed, entertaining, and fun environment.

Incorporates advanced personal growth technology such as neuro-linguistic programming and energetic shifting when appropriate.

Integrates logical left-brain with creative right-brain strategies for accelerated results.

Has proven successful for almost three decades.

Is tailored to the needs of the organization and participants.


kkeeyynnootteess wwiitthh kkaarreenn bbrruunnggeerr

mmiirrrroorr,, mmiirrrroorr oonn tthhee wwaallll

What does your reflection reveal about you?

You are invited to step into the reflection of your own looking glass. Explore the

dimensions of your image – what’s real, what’s possible, and what’s been stopping

you from taking yourself to the next level. It’s time for your image to be a true

reflection of all that you are – your power, charisma and potential!

ssttaannddiinngg oovvaattiioonn:: bbrriinngg yyoouurr cclliieennttss ttoo tthheeiirr ffeeeett eevveerryy ttiimmee Have you felt uncomfortable being the centre of attention, or avoided opportunities

to speak or present? Superior client service and communication skills involve more

than knowing what to say and what actions to take. Whether your audience is 1 or

1,000, in this keynote you will acquire the tools to engage, captivate, and motivate.

Discover what it takes for a positive, confident and powerful impact!

mmiinndd yyoouurr mmaannnneerrss;; mmaasstteerriinngg cciivviilliittyy Good manners go beyond knowing what fork to use. How we

conduct ourselves with others and in the world is a measure of

our self-esteem, emotional awareness, and social

consciousness. Discover how to neutralize negativity, control

confrontations, and generate graciousness. In this keynote,

discover how to master ethics, civility and manners to achieve higher levels of

awareness, success and satisfaction.


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ffiinndd yyoouurr wwooww ccoolloouurrss Have a mini-personal colour analysis, and identify the palette that will always let you appear your best.

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Dress with confidence knowing you are appropriate and effective – for your goals, your position, and yourself.

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When your business lunch can be a deal-maker or deal-breaker, you need to demonstrate your skills at power dining.

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A simple 3-step formula can assist in creating extraordinary relationships, confidence, and outcomes.

hhooww ttoo bbee nniiccee aanndd wwhhaatt ttoo ddoo wwhheenn ootthheerrss aarree nnoott

Having good manners and following the rules of etiquette can help pave your way through unknown territory.

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If you need to schmooze so you don’t lose, these tips can help you flow through the experience with ease and effectiveness.


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Executive Image covers the A, B, C of

image:

Appearance

Behaviour

Communications.

Informative, motivational, and

entertaining; the workshop is delivered

in an upbeat, supportive environment

that provides personal coaching and

demonstration.

Participants receive personal

recommendations for an image with

impact that will lead to greater

professional success.

The following packages, Silver, Gold, and Platinum, can

be further tailored to your requirements.

An Organization Assessment, completed by the

manager, will assist in establishing the outcomes. A self-

assessment for participants is also recommended. The

completed assessment is sent directly to Karen, and is

kept strictly confidential.


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Duration: 1 day. Outcomes: Appearance (1/2 day) Optimize personal image

Identify points of self-sabotage and ways to avoid them.

Choose appropriate and best styles and colours for wardrobe, hair, and makeup.

Optimize professional image

Dress appropriately for any professional situation. Identify the parameters and distinctions between business, business casual, and casual.

Incorporate best personal image into the image of the corporate culture.

Behaviour (1/4 day) Behave with decorum and manners in any situation

Use appropriate business manners. Avoid social and business faux pas.

Treat others with courtesy and respect, with cultural and gender awareness.

Converse confidently in social-business interactions

Start, sustain, and finish a conversation.

Choose appropriate topics and avoid inappropriate topics.

Communication (1/4 day) Communicate clout, confidence and credibility

Communicate confidence and establish credibility non-verbally.

Use internal techniques for positive positioning.

Communicate for a positive outcome

Use words, tonality, and mannerisms effectively and powerfully.

Interpret and manage verbal and non-verbal communication.


GGOOLLDD

Description: This includes everything in the silver package, but also includes a half day of personal consultations. Each consultation is based on the participant’s required outcomes, allowing for more confidential or personal information to be shared. Participants are invited to bring clothing for assessment. Duration: Additional half-day: Total: 1 ½ days Possible Outcomes:

Maintain a high and appropriate level of grooming and hygiene.

Develop a positive body and self-image.

Identify where and when to shop for value in clothing and accessories.

Identify what to look for in fit and quality to achieve the highest impact.

Furnish or accessorize an outfit appropriately and elegantly.

Function effectively and act with decorum at social and business functions.

Manage personal attitudes and business commitments.

PPLLAATTIINNUUMM

Description: This incorporates everything in the Silver and Gold packages, and includes a Power Dining Tutorial, a “Mocktail” event, and training on business etiquette. This event is ideally done over lunch, but is not required. An additional cost is required for lunch and mocktails. If lunch is not included, arrangements will be made for place settings. Duration: Additional half-day: Total: 2 days Outcomes:

Competently conduct a business lunch.

Use appropriate host / guest behaviour.

Use appropriate table manners and etiquette.

Use proper techniques for difficult-to-eat foods.

Apply the rules of etiquette for planning and attending meetings.

Use appropriate telephone and electronic manners.


pprrooffeessssiioonnaall ddeevveellooppmmeenntt pprrooggrraamm Acquire executive polish. Let us handle your

corporate training. Our 6 day training program

can be conducted over a time span of up to 18

months, and for up to 12 people. Or, we would

be happy to tailor any of the following as a

seminar or workshop for your group.

The outlines that follow are presented for the

perspective of the participants.

Workshop in Australia

Image Appearance Behaviour Communication


ddaayy 11:: ppeerrssoonnaall cchhaannggee ffoorr ppeerrssoonnaall ppoowweerr Transform possibilities into probabilities and struggle into ease. Move through limitations and create results beyond what seems possible. Enhance personal awareness, create the results you want, and achieve higher levels of productivity, success, satisfaction, and well-being. Non-traditional, experiential, supportive, this program

incorporates personal awareness exercises and systems for transformation. Objectives:

Identify personal beliefs and action tendencies.

Acquire strategies to manage time and stress.

Identify strategies to eliminate energy drainers, incorporate energy gainers, and support energy maintainers.

Incorporate a 3 step formula for making change.

Design a vision for the future and list steps to achieving the vision.

Set action steps to achieve higher levels of self-esteem, charisma, and personal power.

Expand awareness and insight in order to achieve more balance, fulfillment and joie de vivre.

Identify at least 10 action steps for personal growth and professional development.

Gain habits of top performers and high achievers.


ddaayy 22:: tthhee wwiinnnniinngg iimmaaggee How do you feel about your image? Totally confident? If your image is holding you back rather than propelling you forward, this is for you. You’ll receive personal recommendations for an image with impact that will lead to greater success in both the business and social arenas. Informative, motivational, and entertaining; delivered in an upbeat, supportive environment that provides personal coaching and demonstration. This program may involve hair consultations or shopping. Objectives:

Identify the impact of image and ways to avoid self-sabotage.

Identify what to do and what not to do to achieve a high level image.

Choose appropriate and personal best colours for makeup, hair, and clothing.

Choose appropriate and best personal styles in clothing, accessories, and hair.

Dress appropriately for any professional situation, and incorporate best personal image into the image of the corporate culture.

Achieve a pulled-together look that is credible, capable, trustworthy, and powerful.

Manage your appearance and embrace a positive body image.

Acquire strategies and a plan for an effective, efficient, and empowering wardrobe.

Identify where and when to shop for value in clothing and accessories.

Identify what to look for in fit and quality to achieve the highest impact.

Furnish or accessorize an outfit appropriately and elegantly.


ddaayy 33:: tthhee eettiiqquueettttee eeddggee Are you a diamond in the rough? In this presentation, you’ll acquire the professional polish you need to increase your credibility and personal effectiveness as well as garner the respect you deserve. You’ll develop skills and confidence in introductions, power dining, diversity manners and compelling conversation. Knowledge-packed, experiential, and interactive, this

program is delivered in an upbeat, supportive environment that provides one-on-one interaction, demonstration, and role playing. We incorporate a power dining tutorial, and a mocktail “art of conversation” event. Objectives:

Function effectively and act with civility and grace in business and social arenas.

Competently network at a business function from entrance to exit and follow-up.

Master the art of introductions and the effective use of spoken courtesies.

Execute appropriate greetings with remembering names, the perfect handshake, and the exchange of business cards.

Start, sustain, and finish a conversation with ease and competence.

Converse on acceptable topics, avoid improper topics, and handle personal questions appropriately.

Treat others with courtesy and respect, with cultural and gender awareness.

Apply the rules of etiquette for meetings, telephone, and email.

Employ appropriate host / guest behaviour.

Competently conduct a business lunch with appropriate table manners and dining etiquette.


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Bump your communication skills up to a leadership level. Dramatically improve your methods of communicating and develop strategies to always maintain control of your response, regardless of the challenge. This challenging and non-traditional program is laid out in a series of communication exercises that you complete as both a coach and a student. You’ll leave with much more confidence and clarity

Objectives:

Identify personal perspectives, and increase awareness of others’ perspectives.

Identify sabotaging communication and reframe into empowering communication.

Use words, tonality, mannerisms, and personal energy effectively for positive positioning and relationships.

Build rapport and develop positive relationships with warmth, empathy, respect and courtesy.

Convey confidence and competence and establish trust and credibility through verbal and non-verbal communication.

Develop strategies to consistently maintain control of the response, regardless of the challenge.

Somersault challenging situations and conflicts into peaceful solutions.

Recognize personal communication style, and respond appropriately and confidently to each of the four key communication styles.

Listen and read paralanguage effectively for appropriate response.


ddaayyss 55 && 66:: ppoowweerr pprreesseennttaattiioonnss

Do you have a burning desire to become a great speaker and truly inspire your audience? We’ll identify what separates the great speakers from the merely mediocre. You’ll master these powerful presentation tools that will heighten your performance, increase your personal power and absolutely transform you into a confident, riveting speaker.

This experiential, empowering and intensive program incorporates advanced presentation techniques and one-on-one coaching for immediate feedback and constant improvement. Audio-visual recording may also be used for feedback. Objectives:

Identify points of presentation sabotage and ways to avoid them.

Follow an easy step-by-step system to develop a topic, objective, thesis, and outline for impact and clarity.

Incorporate any of 20 tools to turn anxiety into exhilaration, and appear confident in any public speaking situation.

Take charge of a room, project professionalism, and maintain composure and control at all times.

Engage and hold an audience’s attention and close with power.

Master disruptions, and competently handle questions from the audience.

Move an audience to action and achieve the response you want.

Think on your feet, and create a powerful verbal and non-verbal delivery.

Develop and use visual aids professionally.

Set up the environment to minimize distractions and optimize results.


kkaarreenn bbrruunnggeerr,, BBHHEEcc,, AAIICCII CCIIPP

Karen Brunger is Founder and President of International Image Institute Inc. and international Past-President of the Association of Image Consultants International (AICI). She is a recipient of the international Award of Excellence. Karen served as AICI’s international VP Education for four years, where she was responsible for the standards of image training worldwide. She is also a Past-President of the Canada chapter of AICI.

Media-trained, and a regular guest expert, Karen has appeared in most major print and broadcast media in Canada, as well as in international media. She is co-author of Executive Power Image and Bushido Business and is a contributing writer to Active Magazine.

A pioneer in the industry, Karen’s in-depth knowledge and broad

experience spans 28 years. As an image trainer, she has coached some of the top consultants in the industry, and her systems and products are in 68 countries. Karen has delivered presentations across the United States and Canada, as well as in Mexico, Dominican Republic, United Kingdom, Japan, Korea, China, Malaysia, Singapore, India and Australia.

Karen’s corporate clients include many of Canada’s Fortune 500. Her private clients have included executives, entertainers, and politicians. She has collaborated with renowned leaders on image programs.

As well as teaching at numerous colleges, Karen is responsible for the Image Consulting Programs at George Brown College in Toronto and Langara College in Vancouver. Karen is a graduate of the University of Manitoba, the Fashion Institute of Technology, and the Seasons’ Academy of Colour Analysis.

Karen is known for her holistic, transformational, inspirational approach, her dynamic, entertaining, fun presentation style, and her open, sharing, encouraging nature.


cclliieenntt ccoommmmeennttss oonn pprreesseennttaattiioonnss “Karen’s sessions are motivational, inspirational, enlightening and empowering. She changes people’s lives.” – A.N., College Instructor

“Your presentation awed and educated, entertained and challenged – a rare combination.” – A.B., Canadian Professional Sales Association

“Professional, powerful. A ‘must’ for any communi-cator.” – Dr. D.M.

“Interesting, educational, and at the same time ‘soooo’ exciting.” – I.G., The Toronto School of Business

“Thanks again for the great workshop. It was truly the best presentation workshop I have ever attended.” D.E., Canadian Imperial Bank of Commerce

“Very well organized; concise information; helped me to identify a number of issues that I need to work on.” – Dr. K.B., Chiropractor

“We were more than satisfied with the profes-sional and high quality services you provided. We found the session highly informative and will consider contracting your services again in the future.” – L.F., Richter

“…What you gave us was much greater… You visually proved the power of what you were saying – even to some potential skeptics in the room – and in the most powerful and positive manner.” – V.H., Hear For Life

“Exceptional presentation. Kept me interested at all times. Informative and enjoyable too.” – P.S., Ministry of Corrections

“That Karen Brunger is fantastic! Her enthusiasm radiates from her and definitely inspires….This course has been very motivating.”

“Karen is an energetic, dynamic speaker…makes the topic seem more reachable than similar books, seminars.”

“Karen helped me to see ‘the other end’ and to break the barrier which stopped me from realizing how I can really excel! Karen is truly stunning and I strongly recommend her, because she simply is a fabulous Image Expert & Coach.” R.B., Zurich

“The instructor was fabulous. Marvellous sense of humour and a really great speaker. Thank you so much!!”

“Very motivating with hands-on training; I know I have learned techniques that I will benefit from career-wise.”

“Karen generated an environment that promoted a relaxed learning situation and made people feel comfortable enough to ask questions. Excellent!”

“An interesting and exciting day; the time just seemed to have flown by….Karen proved herself to be a dynamic person-ality. I recommend this course highly.”


aa sseelleecctt lliisstt ooff cclliieennttss Advance Planning Allergan Association of Image

Consultants International Bayer Pharmaceuticals Big Carrot BMO Business & Industry Service

Centre Canada Deposit Insurance

Corporation Canada Life Assurance Canadian Federation of

University Women - Oakville Canadian Food Service Canadian Network of Makeup

Artists Canadian Professional Sales

Association Canadian Society of Club

Managers Career Development Institute Cedara Software Corp. Centennial College

Conference & Seminar Services

Certified General Accountants – Peel Chapter

CIBC Club Tutto Mio, USA Colours Constellation College of

Hospitality Edith Serei International School

of Esthetics Elite-Minds Executive Solutions Environics Communications Federation of Image

Consultants Focus Management Group Genesys Genworth George Brown College Girl Guides of Canada

Government of Canada (Human Resources Development)

Grafton-Fraser Inc. Halton and Peel Professional

Executive Network Harbinger Communications Hawk Communications Hear For Life Herzing Institute Hill & Knowlton House of Seasons Human Resources Professionals

Association of Ontario Humber College of Applied Arts

& Sciences Humber College Conference &

Seminar Services Imperial Optical Canada Institute of Internal Auditors L.A.A. Seminars Learning Annex Leo-Pharma Inc. Lexmark Marvel Beauty Schools Match Fashion Centre Max Brown International Microsoft Muskoka Sands Resort Network For Learning Office of the Superintendent of

Financial Institutions Ontario Bar Association Ontario Chiropractic

Association Ontario Health Records

Association Ontario Home Economics

Association Ontario Hospital Association Ontario Institute of the

Purchasing Management Association of Canada

PartyLite Patheon Pharmaceuticals Peel Board of Education Phizer

Price Waterhouse PricewaterhouseCoopers Professional Organizers in

Canada Promotional Product

Professionals of Canada QData Red River Community College Richmond Hill Employment

Resource Center Richter Rotman School of

Management Roy Speed & Ross Ryerson University School of Makeup Art Schulich School of Business Scotiabank Scott’s & Sizzler Ltd. Seneca College of Applied Arts

& Tech. Sheridan College of Applied

Arts & Technology Simcoe County Board of

Education SWET Advancement Centre,

Kuala Lumpur The Federation of Image

Consultants, United Kingdom

Tops ‘n Trends Toronto Board of Education Toronto School of Business Town of Collingwood United Church of Canada Universal Flavours University Women’s Club Venus Beauty Supplies Village Park Retirement Home Waterloo Board of Education Women in Capital Markets Women in New Roles York University Young Professionals Association

of Canada YWCA


wwoorrkkbbooookkss The following workbooks are available for sale. Any workbook can be modified to the organization’s requirements.

These books are co-authored by Karen

1 – 9 copies: $30 CAD 10 – 24 copies: $25 CAD 25 + copies: $20 CAD

professional development playshops for organizations

Education

image whats real

personal growth

personal powerthe

organization assessment

whats possible

participants skills

civilitygood manners

communication skillsof