professional ethics how to recognize and reduce risk chris bauer
DESCRIPTION
Join Chris Bauer, PhD and a licensed psycologist with over 25 years of experience as he discusses Professional Ethics. This slideshow will cover... How to recognize a minimum of five often overlooked or ignored ‘red flags’ for ethics risks in themselves, their coworkers, and employees. How to articulate four values essential to creating and maintaining a culture of both personal and organizational ethics. How to articulate both the strategic and financial value of developing and maintaining effective ethics and values training for their organization,TRANSCRIPT
Professional Ethics: How to Recognize and Reduce Risk
Chris Bauer, PhD, HSP, CSP, CFSPsychologist and Professional Speaker
Turning an ounce of prevention into several pounds of cure
Introduction
Chris Bauer
Christopher Bauer, PhD is a licensed psychologist with over twenty-five years of experience in understanding how and why people make the choices they do. Besides his expertise in ethics and in making ethics both fun and funny for his audiences, Christopher Bauer's unique style and contributions to the field have led him to be recognized with the prestigious Certified Fraud Specialist designation by the Association of Certified Fraud Specialists. He is also a professional member of the National Speakers Association and has earned their Certified Speaking Professional designation.
Pierre Hage
Pierre Hage is the Director of Marketing at i-Sight, a leading provider of web-based case management software for corporate investigations.
What The Aamco Guy Knew…
“You can pay me now or…”
How Ethics & Values Training Usually Looks
• It’s simply a sign off.• It’s simply a review of the rules.• It’s simply a ‘feel good’ exercise about
aspirations.• It’s simply a half hour on the computer
once a year.• Values are nowhere in sight
Poll Question #1
Does your organization have a values statement?
Poll Question #2
Does every employee know, in clear behavioral terms, how their job is to bring the values in your values statement to life?
If your answer was “no” to either of the prior polling questions, your organization still has work to do…
What Ethics and Values Training Needs to Be
• Clear• Concise• Comprehensive• Easily understood• Easily applied• Easy retained
Done Right, Ethics and Values Training Will:
• Help employees evaluate the appropriateness of their behavior and the behavior of others.
• Help employees make decisions fully aligned with your stated values.
• Help employees make – and stick by - good decisions when there are no rules or policies for guidance.
Three ‘User-Friendly’ Definitions of Ethics
• Doing ‘the next right thing’.
• The rules you follow even when no one is looking. (In other words - not the rules but what we do with the rules.)
• The sum of our ‘guiding values’.
What is a “Guiding Value”?
• Those beliefs that will always point you towards ‘the next right thing’.
• They are immune to situational pressures.
• They represent who you actually are as a person or organization rather than who you might say you are. (These are frequently not one and the same.)
Our ‘Real’ Guiding Values
• Governed often by personal and organizational motivations rather than the values we like to say we have.
• ‘Real’ guiding values are actually what drive our behavior so you need to be as conscious of them as possible.
Four Critical Areas to Focus on For Ethical Culture
• ‘Real’ Guiding Values
• Individual & Organizational Impact
• Who’s the Primary Customer?
• Transparency & Honesty
We All Think We’re Honest and Ethical
• As humans, we are wired to rationalize our behavior. Neither you nor I are the ones who are somehow different.
• Once your ethics, values and compliance training is about everyone else, you have lost the battle. It’s not ‘us versus them’ – all of us are at risk.
Polling Question #3
As of May, 2013, the latest data from the Association of Certified Fraud Examiners suggests that major U.S. and Canadian companies are “conservatively” losing how much to fraud and abuse annually?
a.1%
b.3%
c.5%
Costs of Inadequate Ethics and Values Training
• 5% of bottom line “conservatively” lost to fraud and abuse (broadly defined) according to ACFE.
• ACFE figure doesn’t even include a wide array of other potentially extremely costly ethics issues.
• The biggest cost of all might be opportunity cost.• Their sample is major private sector corporations ($250m
+) but data applies to smaller organizations and the public sector as well. (Why? Because ethics issues are caused by people, not organizations, and people are the same in every kind of organization…)
Bottom Line Value of Effective Ethics and Values Training
• Reduced fraud and abuse loss by as much a 50%. (According to independent ACFE and Ethics Resource Center studies.)
• Reductions in other costly ethics-related losses (discrimination actions, hostile work environment issues, ‘garden variety’ ethical incompetence, etc.)
• Reduced opportunity cost.
What must be covered?
• Values, values, values.• Techniques to identify and respond to often-
overlooked or ignored personal and organizational ethics ‘red flags’.
• Problem-solving techniques.• Live, interactive component to allow employees to
recognize and problem-solve around barriers to effective implementation.
Follow-Up Resources
• Free ‘Weekly Ethics Thought’ – subscribe at www.BauerEthicsSeminars.com.
• Free monthly public sector ethics tipsheet – subscribe at www.MunicipalEthics.com.
• Free Ethics/Values Culture Opportunity Self-Audit Tool – request from [email protected].
• LinkedIn Groups.
• Call or email any time!
Contact Information
Websites
www.BauerEthicsSeminars.com
www.MunicipalEthics.com
www.ChristopherBauer.com
Email: [email protected]
Phone: 615-385-3523
Questions
If you have any questions, please submit them now.
Thank you for taking the time to attend today’s webinar.
If you have any questions about the information covered in the webinar, please contact:
Chris [email protected]