PROFESSIONAL LIABILITY DEFENSE FEDERATION

2015 ANNUAL MEETING AND CLE/CEU PRESENTATION

WELCOME PARTY!Please join your member colleagues for a Welcome Party on September 30, 2015, beginning at 6:00 p.m., in the Grant Park Room on the third floor.

The Welcome Party is sponsored by:

• Substantive Law Presentations• Defending Malpractice Claims • Ethics Instruction• Succession Planning• Board of Directors Election • CLE/CEU Credits• Social Hour and Dinner!

September 30 - October 2, 2015The Westin Michigan Avenue909 North Michigan Avenue

Chicago, Illinois“Please join us for fascinating discussions of developments in legal, medical, construction design, accounting, cyber (data breach), and employment practices liability claims. Enjoy innovative discussions about client retention succession planning within the law firm, confidentiality/privilege management within the law firm involving pre-claim communications during client representation, and a panel discussion on counsel/adjuster collaboration best practices in the defense of professional liability claims. When was the last time you took a field trip? Don’t miss our new networking event!”

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THURSDAY PROGRAM

8:00 to 9:00 a.m. Full Breakfast Buffet (Millennium Park Room - 3rd Floor)

9:00 to 9:10 a.m. Welcome and Opening Remarks (Chicago Ballroom - 16th Floor) Christine S. Jensen, PLDF Managing Director Jonathan S. Ziss, Esq., PLDF President

9:10 to 10:00 a.m. “I’ve Looked at Claims from Both Sides Now (with apologies to Joni Mitchell):” Adjuster and Attorney Working Together to Resolve Hospitalist Claims

Mark V. Gende, Esq. Bricker S. Daughtry, Esq. Donna Livingston, R.N. This segment will discuss the challenges presented and solutions proposed in defending hospitalists

from the attorney’s viewpoint, from the adjuster’s viewpoint, and it will suggest collaborative approaches between attorney and adjuster to resolve hospitalist and hospital-hospitalist co-defendant claims. The panel may also address methods of managing the client doctor’s expectations through the litigation process gauntlet.

10:00 to 10:50 a.m. Accounting Claims Update: Three Perspectives

Donald Patrick Eckler, Esq. Kelly S. Geary, Esq. Martin Terpstra, C.P.A. This segment will survey developments in the accounting profession, including revisions to AICPA Code of Professional Conduct and developments in other accounting rules, developments in the law regarding defending accounting claims, including a focus on the accountant-client privilege, and developments in brokering insurance coverage for accountantsandaccountingfirmsandtrendsinclaimsagainstaccountants.

Mark V. Gende, Esq.

Donald Patrick Eckler,

Esq.

Bricker S. Daughtry,

Esq.

Kelly S. Geary, Esq.

Martin Terpstra,

C.P.A.

10:50 to 11:00 a.m. Refreshment Break

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THURSDAY PROGRAM

11:00 to 12:00 p.m. Breakout - Your Choice (Chicago Ballroom - 16th Floor) Cyber Liability: Defending the Data Breach Lawsuit Stuart T. O’Neal, III, Esq. Anthony S. Cottone, Esq.

Data breaches are on the rise, particularly those that target private client information. This increase hasledtomorelitigationasplaintiffs’lawyersallegethatthereleasehascausedharm.Oftentheyattempt to form class actions. This presentation will explore recent cases and track court trends that willaidindefenseofsuchclaims.Theplaintiffs’barisreactingtosuchtrendsandmanyoftheearlycases are now in the federal circuit courts. We will analyze these reactions and will forecast appellate outcomes to stay ahead of the curve in defending clients in such litigation.

(Lincoln Park Room - 3rd Floor) Planning for the Inevitable—What Happens When You are No Longer Practicing? Marisa L. Combs, Esq. J. Dale Crow, Esq.

This one-hour program brings together the experience of a lawyer, broker, and insurance professional to explain the need for succession planning in professional practice. The panel will address the different economicandbusinessconsiderations that apply to variousprofessionswhenplanningfordeath,disability,or retirement. Practicalsuggestionswillbeoffered toplan for the inevitable,including drafting appropriate documents, managing clients, and maintaining insurability. Whether you contemplate the end of your own practice or have clients with these questions, the panel will leaveyouwithanunderstandingofbestpracticesforeffectivesuccessionplanning.

Stuart T. O’Neal, III,

Esq.

Anthony S. Cottone, Esq.

Marisa L. Combs, Esq.

J. Dale Crow, Esq.

12:00 to 1:00 p.m. Box Lunches and Committee Meetings (3rd Floor) Sponsored by: Goldfein & Joseph P.C.

Touchstone Bernays LLP Graham Curtin P.A.

1:10 to 2:10 p.m. Assessing, Limiting and Avoiding Design Professional Liability Exposures

Jennifer L. Hamilton, Esq. Traci S. Lagasse, Esq. Guy Hollingsworth, Claims Manager This presentation will address myriad issues arising in A&E E&O litigation today,

including: the importance of well-crafted contract language, complexities arising when the design professional also acts as construction manager, an update on contractual indemnity claims and defenses, insurance coverage issues, and an overview of the unprecedented expansion of design professional exposures in certain jurisdictions.

Traci S. Lagasse, Esq.

Guy Hollingsworth,

Claims Manager

Jennifer L. Hamilton,

Esq.

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THURSDAY PROGRAM

2:10 to 3:10 p.m. Legal Malpractice Claims: A Look Back, A Look Forward Richard Burton Bush, Esq. Dennis L. Galvin, Esq. Kim Noble, Esq.

Is past prologue? LPL claims in litigation and transactional contexts raise a plethora of challenging issues spanning from standard of care compliance, proximate causation, and “but for” causation, to case-within-a-case advocacy, affidavit ofmerit compliance, expert testimony requirements, judgmental immunity, and other defenses. This panel brings together an experienced LPL outside counsel and two in-house lawyers who manage these claims for a large international underwriter. They will discuss what claim and defense developments may lie ahead.

3:30 p.m. Field Trip Board Buses for: (1) Architectural Boat Tour, or (2) Art Institute

of Chicago Tour (The Westin Lobby)

7:00 to 8:00 p.m. Member/Guest Social Hour Osteria Via Stato 620 North State Street Sponsored by: NAMIC Insurance Company Inc. Poling Law Bryce Downey & Lenkov LLC Minnesota Lawyers Mutual Insurance Company

8:00 to 10:30 p.m. Member/Guest Dinner Osteria Via Stato 620 North State Street

Sponsored by: Burke Cromer Cremonese Burns White LLC Bush & Augspurger, P.A. Carr Allison Fineman Krekstein & Harris Goldberg Segalla Haight Brown & Bonesteel LLP Lind Jensen Sullivan & Peterson, P.A. Murchison & Cumming LLP Starnes Davis & Florie LLP Sweeny Wingate & Barrow P.A. Wicker Smith O’Hara McCoy & Ford P.A.

Richard Burton Bush,

Esq.

Dennis L. Galvin, Esq.

Kim Noble, Esq.

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FRIDAY PROGRAM

8:00 to 9:00 a.m. Full Breakfast Buffet (Millennium Park Room - 3rd Floor)

9:00 to 9:50 a.m. Defending Professional Liability Claims: Your Questions Answered

Jason R. Jobe, Esq. Caryn M. Silverman, Esq. Tracy L. Tucker, Esq. This will be an interactive presentation that will focus on the insurance and adjusting

side of professional liability claims. Our distinguished panel of industry professionals will address questions submitted in advance by PLDF members. In doing so, the panel will provide insight into the claims handling process, including the importance of information provided by defense counsel and how that information is used in adjusting a professional liability claim. The panel will also provide tips and suggestions for defense counsel to utilize in meeting insurance carrier guidelines and strengthening the defense relationship.

9:50 to 10:40 a.m. Employment Law 2015 Case Update and Legislative Review • Marijuana

• Same Sex Marriage • Workplace Accommodations • Transgender Discrimination • Other hot topics shaping the landscape of employment law Dove A.E. Burns, Esq. Nicole H. Waid, Esq. Robert J. Cap, Esq.

The EEOC is setting its sights beyond legislation to shape workplace conduct. Enforcement Guidelines are being promulgated to expand the scope of regulation which has in turn prompted legislative and judicial scrutiny. Many issues are raised. For example, how far must employers go to accommodate and protect pregnant workers? What are best practices for compliance with the complexities of the ACA regarding wellness programs? How should employers attempt to reconcile EEOC restrictions on the use of background checks when an employer’s failure to perform background checks could result in negligence claims? This presentation will analyze these and other cutting-edge EPL issues.

10:40 to 11:00 a.m. Refreshment Break

Caryn M. Silverman,

Esq.

Tracy L. Tucker, Esq.

Jason R. Jobe, Esq.

Dove A.E. Burns, Esq.

Nicole H. Waid, Esq.

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FRIDAY PROGRAM

11:00 to 12:00 p.m. Ethics and Privileged Communications Regarding Lawyer Malpractice Claims Glen R. Olson, Esq. Deborah Bjes, Esq. Gawain Charlton-Perrin, Esq.

When a client claims his or her lawyer committed malpractice, attorneys reach out to theirfirm’sgeneral,ethicsorclaimscounseltodiscusstheirprofessionalobligations. These communications often occur during the representation and some courts have ruled that attorneys cannot assert the attorney-client privilege or work product doctrine due to their ethical responsibilities. Other courts have concluded that attorneys can assert the privileges. This program addresses the developing law and also the risk management, malpractice exposure and ethical issues that arise from intra-firm communications, and communications with brokers and insurers.

12:00 to 12:15 p.m. Board Election and Adjournment

12:30 p.m. Luncheon of the Board of Directors

Glen R. Olson, Esq.

Deborah Bjes, Esq.

Gawain Charlton-

Perrin, Esq.

SEMINAR PRESENTERS

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Deborah Bjes is the dedicated risk manager for the Lawyers Professional Liability Group with Swiss Re Corporate Solutions. She is responsible for providing assistance to insureds by providing on-site CLE seminars, risk management programs, newsletters, and risk management guidance. Deborah has practiced law and has extensive experience handling attorney malpractice claims. She is a licensed attorney and a graduate of Loyola University Chicago School of Law, where she received her J.D. cum laude degree. She may be reached at deborah_bjes@swissre.com.

Dove A.E. Burns is a partner in Goldberg Segalla’s Employment and Labor and Professional Liability Practice Groups in New York and Hartford. With a focus on matters involving employment law and Employment Practices Liability (EPL) claims, she has extensive experience handling complex wage and hour matters, representing clients in employment-related matters in litigation and before various state and federal agencies, and defending executives in matters involving allegations of wrongdoing. She may be reached at dburns@goldbergsegalla.com.

Richard Burton Bush of Bush & Augspurger, P.A., is an A-V rated Florida lawyer who has been selected as a Super Lawyer® in Professional Liability Defense. He is admitted to practice in all Florida state and federal courts, the Eleventh Circuit Federal Court of Appeals, and the U.S. Supreme Court, as well as all territorial and federal courts in the U.S. Virgin Islands. Richardauthorstextsandisafrequentspeakeronlawyerliability.HisfirmhasastatewidepracticeinEPL,A&EandA&BE&Oliability,withofficesinOrlando&Tallahassee.Richardmaybereachedatrbb@bushlawgroup.com.

Robert J. Cap is an Executive Underwriter focusing on executive liability products with Monitor Liability Managers in Chicago, Illinois. Robert previously practiced insurance defense litigation and remains admitted to practice law in Illinois. Robert has obtained the ARM, RPLU, CPCU, and ASLI designations, and has served as a presenter and author for many industry events and publications. He received a B.S. in Finance from DePaul University in Chicago and a J.D. from Valparaiso University School of Law in Valparaiso, Indiana.

Gawain Charlton-Perrin has a strong background in professional liability claims, ethics and risk management. With Hanover Insurance Group in Itasca, Illinois, Gawain manages claims against lawyers, accountants, architects and engineers, real estatebrokers,propertymanagementfirms,debtcollectorsandtitleagents.BeforejoiningTheHanoverinNovember2012,GawainwasaConsultingDirectorforCNAfocusingonriskmanagementforattorneysandlawfirms.EarlierinhiscareerGawain worked for the Illinois lawyer discipline commission. He may be reached at gcharltonpe@hanover.com.

Marisa L. Combs practices law in the NashvilleofficeofLewis Thomason. She concentrates her practice in professional liability defense. Marisa also has experience in disciplinary matters involving professionals, including attorneys she counsels inlegalethics.Herclientsincludearchitects,engineers,surveyors,attorneys,andotherprofessionals.In2013,shereceivedthe Tennessee Bar Association’s President’s Award for her work on the state’s succession planning rules for attorneys who no longer practice law. She may be reached at mcombs@lewisthomason.com.

Anthony S. Cottone is with Burns White LLC in its Philadelphia-areaoffice.Hispracticeincludesthedefenseofindividualprofessionals, hospitals and long-term health care facilities in both professional and general liability claims. He is admitted to practicelawinPennsylvaniaandNewJersey.TonyreceivedhisJ.D.cumlaudedegreein2012fromWidenerUniversity.Hemay be reached at ascottone@burnswhite.com.

J. Dale Crow serves as General Counsel and Vice-President of Crow Friedman Group, a Risk Strategies Company. In addition to his role as General Counsel, Dale specializes in professional liability and P&C insurance solutions for architectural andengineeringfirms, lawfirms,accountingfirms,andconstructioncompanies. Earlier inhiscareer,hepracticed law inNashville in the areas of architects and engineers professional liability, construction defects, and construction contract law. He may be reached at dale@crowfriedman.com.

Bricker S. Daughtry, shareholder with Carr Allison’s Birminghamoffice,receivedhisJ.D.degreefromCumberlandSchoolof Law, Samford University. His professional liability practice focuses on defending healthcare providers of all types including home health practitioners, dialysis providers, nurses, doctors, clinics, and hospitals. Bricker is admitted to practice before the

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SEMINAR PRESENTERS

federal district courts of Alabama, the Northern District of Georgia as well as the Alabama and Georgia state courts. He can be reached at bdaughtry@carrallison.com.

Donald Patrick Eckler is a partner at Pretzel & Stouffer, Chartered in Chicago, and handles civil disputes in state and federal courts across Illinois and Indiana. He manages complex litigation involving doctors, lawyers, architects, engineers, appraisers, accountants, mortgage brokers, insurance brokers, surveyors and other professionals in malpractice claims. Pat’s tort defense work also involves representing long-term-care facilities, product manufacturers and distributors, trucking concerns and premises owners. He may be reached at deckler@pretzel-stouffer.com.

Dennis L. Galvin is Assistant Vice President - Claims of Argo Pro, in charge of overseeing the Lawyers Professional Liability claims group. Prior to joining Argo Pro, he was Vice President – Professional Liability Claims for OneBeacon Professional, where he oversaw attorneys handling claims in LPL, Real Estate Professional, Insurance Agents Errors & Omissions, Content Technology and Cyber Insurance. Earlier in his career, Dennis was in insurance defense and coverage law private practice in the Boston area. He may be reached at dgalvin@argoprous.com.

Kelly S. Geary is a Vice President with Lemme Insurance Group. Kelly began her career as an insurance defense and coverage attorney in the professional lines space in New York. After private practice, Kelly held Claims Counsel positions at bothCNAandACE,handlingclaimsonprofessionalandfinanciallinesproducts.ShehasalsocreatedafullserviceClaimsand Legal Compliance Department at a large MGA in the New York area. More recently, Kelly was a member of the Corporate Legal Department at W.R. Berkley Corporation. She may be reached at kgeary@lemme.com.

Mark S. Gende is a shareholder with Sweeny, Wingate and Barrow, P.A., in Columbia, South Carolina. Mark practices primarily in the areas of medical malpractice, nursing home and assisted living facilities, and other professional liability matters. He also litigates construction, trucking, and retail cases and has litigated in all South Carolina state courts, the federal court in South Carolina, and the Fourth Circuit U.S. Court of Appeals. He is a magna cum laude graduate of the Michigan State University College of Law and is admitted to practice in South Carolina and Michigan. Mark may be reached at mvg@swblaw.com.

Jennifer L. Hamilton is an associate with Andrews • Lagasse • Branch & Bell LLP in San Diego, California. She specializes in the areas of construction, professional liability and general civil litigation. Jennifer represents design professionals in mixed-use high-rise, commercial building, public facility, and mass residential development actions. She is admitted to practice before all the state courts of California and Illinois as well as the United States District Courts of the Southern and Central Districts of California and the Northern District of Illinois. Jennifer may be reached at jhamilton@albblaw.com.

Guy Hollingsworth hasbeen in insuranceas a claimsadjuster and inmanagement for over30 years. Currently he isClaims Manager for AmTrust Financial Services responsible for the A&E book of business and some real estate errors and omissions claims. Past responsibilities have been in the environmental and mass tort, governmental agency liability and sexual abuse claim management areas. Guy holds Master’s and Bachelor’s degrees from California State University, with a concentration in human factors engineering. He may be reached at guy28@sbcglobal.net.

Jason R. Jobe is a partner in the Professional Liability Section of Thompson, Coe, Cousins & Irons, LLP’s Dallas, Texas office.Jasonrepresentsawiderangeofprofessionalsincludinginsuranceagents,attorneys,accountants,debtcollectors,architects and engineers. He also counsels clients on data security/cyber-liability issues. Jason serves as Chair of PLDF’s InsuranceAgent/BrokerCommittee.HeobtainedhisJ.D.degreefromtheUniversityofArkansasin2003.Jasonmaybereached at jjobe@thompsoncoe.com.

Traci S. Lagasse is a founding member of Andrews • Lagasse • Branch & Bell LLP in San Diego, California, and specializes in the areas of construction and professional liability, with a primary focus on the defense of architects and engineers in construction defect and delay claims. Traci also defends accountants, pharmacists, real estate professionals, health care providers, and insurance agents. She has published articles in national publications such as Defense

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SEMINAR PRESENTERS

Research Institute and Harris Martin’s Mold Columns on issues pertinent to mold litigation. Traci may be reached at tlagasse@albblaw.com.

Donna Livingston, Assistant Vice President, Health Care Claims, OneBeacon Professional Insurance,has18yearsofexperience handling complex catastrophic and high exposure medical malpractice claims for hospitals, physicians, LTC and assisted living facilities, home health, and other healthcare providers. She has a broad range of claims handling experience, including investigations, direction of defense counsel, evaluation and setting of reserves, negotiations and mediations, trial monitoring and auditing. She can be reached at dlivingston@onebeacon.com.

Kim Noble is Senior Vice President and Lead Underwriter for the Lawyers’ Professional Liability product at Argo Pro in Chicago. Before joining Argo Pro, she held professional liability positions with OneBeacon Professional, GE Westport, and The St. Paul. Before joining the insurance industry, Kim was in private law practice, representing the Resolution Trust Corporation (FDIC) and insurers, concentrating on defending professionals and providing coverage advice under director and officer,lawyers, accountant and employment practices policies. Kim may be reached at knoble@argoprous.com.

Glen R. Olson is a partner of Long & Levit LLP, in San Francisco, California, with an extensive background in professional liability and insurance coverage litigation. At Long & Levit, Glen handles the defense of legal malpractice actions and suits against other professionals including real estate agents, insurance agents and brokers and escrow agents. Glen was voted a 2012 through 2015 Northern California Super Lawyer® in professional liability defense. He previously headed CNA’s Accountants and Lawyers Professional Liability Claims Departments. Glen may be reached at golson@longlevit.com.

Stuart T. O’Neal, III is a member of Burns White LLCandisbasedoutofthefirm’sPhiladelphia-areaoffice.Hegraduatedfrom Dickinson College and Villanova University School of Law, and is admitted to practice in Pennsylvania. Stuart’s practice focuses on the defense of medical facilities, long-term care facilities, hospitals, physicians and professionals of all types in civil litigationandadministrativematters.Hewasnamedthefirm’sfirstChiefPrivacyOfficerin2014.StuartisaPastPresidentofPLDF. He may be reached at soneal@burnswhite.com.

Caryn M. Silverman is Vice President and Claims Counsel at Endurance Services Limited, where she manages professionalliabilitymatters.Previouslyshewasapartnerinanationallawfirm,concentratingonpharmaceuticalandmedicaldevice, toxic tort and healthcare litigation. Caryn is currently Chair of the New York State Bar Association’s Food, Drug & Cosmetic Law Section. She is admitted to practice in state and federal courts in New York and New Jersey. She may be reached at csilverman@enhinsurance.com.

Martin Terpstra of Plante Moran has directed hundreds of forensic investigations and provided expert testimony in numerous trials and arbitrations on the subjects of C.P.A. standard of care, accounting principles and auditing standards, economic damages,financialinstitutionfailure,S.E.C.investigations,embezzlementandotheranalyses.Martyalsohasdevelopedandpresented programs on risk management, fraud detection and prevention, and auditing governmental assistance programs. He may be reached at martin.terpstra@plantemoran.com.

Tracy L. Tucker is a Senior Claims Counsel with XL Catlin where she manages the defense of Accountant and Wealth Adviser Professional Liability claims. Tracy has also worked with XL’s Miscellaneous and Tech/Cyber Professional Liability claims groups.ShejoinedXLinDecember2009fromProfessionalClaimsManagers/U.S.Risk,whereshemanagedMiscellaneousProfessional Liability claims. Prior to joining the insurance industry, Tracy litigated insurance defense cases including medical malpractice matters. Tracy may be reached at tracy.tucker@xlcatlin.com.

Nicole H. Waid is a former prosecutor with the US Attorney’s office who is now in private practice. She speaksglobally on compliance and white collar matters. She is a great speaker and is a member of USLAW. She does a good deal of compliance and false claims act work. She is with FisherBroyles LLP. Nicole may be reached at nicole.waid@fisherbroyles.com.

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LODGING ARRANGEMENTS

PLDF MISSION STATEMENT

GUEST ACTIVITIES

Fee for the seminar for early registrants is $599.00 for PLDF members and $699.00 for non-members. After September 10, 2015, the fee is $649.00 for PLDF members and $749.00 for non-members. The fee includes programming, meals at the event venue, refreshments, CLE/CEU credits (in process), Welcome Party, field trip, and the members’ Social Hour and Dinner. PLDF maintains a financial aid policy dated August 1, 2010 for those seeking registration fee accommodation based upon individual circumstances. Call PLDF for information pertaining to the program.

Registration: Visit www.pldf.org to register electronically or mail your registration fee to Professional Liability Defense Federation, 1350 AT&T Tower, 901 Marquette Avenue South, Minneapolis, MN 55402.

Refunds: A full refund will be issued for cancellations received on or before September 15, 2015. Questions? Call (612) 481-4169.

PLDF’s2015AnnualMeetingandCLE/CEUPresentationwillbeheldatTheWestinMichiganAvenue,909NorthMichiganAvenue,Chicago,Illinois60611.WehavereservedalimitednumberofroomsonSeptember 30 and October 1atapreferentialdailyrateof$254.00forthisconference.Call(888)627-8385forthePLDFrateandreservations. Or login to The Westin’s site at: https://www.starwoodmeeting.com/StarGroupsWeb/res?id=1504109486&key=2F74E73A. We encourage attendees to register early to secure space at The Westin. Thank you.

“The mission of the Professional Liability Defense Federation is to enhance the stature and effectiveness ofprofessional liability professionals through education, training, and the exchange of information.”

We hope to arrange an activity or activities for members’ guests during the Thursday work session. Ideas under consideration include: • Lunch Cruise on Lake Michigan (http://www.getyourguide.com/chicago-l225/chicago-brunch-cruise-on-the-odyssey-t7473/)• Frank Lloyd Wright Home Tours (http://www.flwright.org/tours)• Private Cooking Class (http://www.cook-au-vin.com/cooking-classes/)• Chicago City Tour (http://www.chicagotours.us/)• Art Museum Tour and Lunch (http://www.artic.edu/visit/visiting-group)

Please contact Mark and Tena Gende (mvg@swblaw.com) to register your guest’s interest and help us plan a nice event.

SEMINAR PRESENTERSSEMINAR REGISTRATION

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OUR SPONSORS – WITH THANKS!

CLE/CEU CREDITS

SOCIAL HOUR/DINNER! OTHER INFORMATION AND Q & A

The manner in which state CLE accreditation rules determine the number of credits available from this seminar willvary,astheydoforallseminars.Wedoexpecteachpresentationofferedatthisseminarwillreceivecredit.Inasmuch as written materials or presentation slides frequently are not produced until shortly before the seminar, and some states wish to review the materials as part of the credit evaluation process, we will alert members from such states when the credits are determined after the seminar. We will receive many credit approvals in advance of the seminar and will have that information available to attendees at the meeting. We expect to receive approximately nine CLE credits for this program, including at least one ethics credit we will apply for. Professional Liability Defense Federation is a registered provider of continuing education courses for agents and adjustersundertheTexasInsuranceCode(ProviderNumber65013).Wewillsubmitportionsofthiscoursefor credit approval through the Texas Department of Insurance. Please note that programs eligible for adjuster CEU credits require that the programming be adjuster – not necessarily lawyer - focused. Therefore we expect that fewer adjuster credits will be granted for this program. If you seek adjuster credits beyond Texas (and Texas reciprocity states) please let us know as soon as you register.

Osteria Via Stato620NorthStateStreetChicago,IL60654(312)642-8450

(www.osteriaviastato.com)

Business casual dress is appropriate for this program. For more information contact:Christine S. JensenManaging Director Professional Liability Defense Federation1350AT&TTower901MarquetteAvenueSouthMinneapolis,MN55402(612)481-4169cjensen@pldf.org

An Association of Malpractice Defense Professionals™

www.PLDF.org