Professional redeployment programme through

an accredited training.

Professional redeployment programme through

an accredited training.

Main steps of an ambitious project achieved in collaboration between France Telecom (historical and principal french operator)

as the contractor and Enic – Telecom Lille 1 as the project manager.

The context

Specifications

An answer in adequation : a new pedagogical approach

Practical solutions

Conclusion

SUMMARY

The context

In the early 2000, meet with an exemplary answer the huge increase in IP traffic.

Because of its organization and society, the company wants to rely on its own internal human resources.

The aim : to get technical executives, experts in networks but on non priority jobs, to adapt to the new technologies.

The point is to set up a professional redeployment process, demanding an external qualification.

Specifications

Professional redeployment process relying on target jobs identification and on skills reference lists.

Consideration of organizations and of real professional situations.

To make use of leading e-learning technologies.

Flexible but structured organization for an easier adaptation to the different trainees’ specific environments.

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Specifications

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Requirements to take into account

- Organize selection of the applicants

- Set up training engineering

- Carry out coordination and consistency of the different actors.

Quality requirements will be controlled permanently by the contractor.

An answer in adequation : a new pedagogical approach

A work-based learning only can offer a global answer to the contractor.

Such an approach involves to shear responsibility between three actors :

- Trainees as future experts- Services and operational units of the company- The training organism : Enic TELECOM Lille 1

Traditional skills of the training organisms are not adapted. A specific engineering for training adults is needed. ENIC takes up the challenge.

A connection must be made between the different training periods :- mobilization of theoretical knowledge in professional activity- consideration of professional situations in group training

periods- training collaboration with tutors (new actors in the process).

Practical details

First First periodperiod

1 – Jobs analysis and identification of 12 skills to develop with the units.

2 – Setting up of skills reference lists for each professional situation.

3 – Convergence grid between training modules and professional skills.

4 – Training of tutors (a new responsability for a training organism ).

Practical details

Second Second periodperiod

500 hourshours of training

020 weeks of e-learning and teleteaching on the working place

004 weeks of group training periods

008 weeks of job training with tutors

004 weeks of training with equipment makers

Practical details

Third Third periodperiod

Final assessment and graduation process.Period Evaluators Weighting

Basic and fundamental knowledge (modules) Professors / ENIC 4Practical and behavioural skills (reports, case studies) Professors / ENIC 3

J obs skills (professional enhancement situations) Tutor / Referent 4

Means and equipments

Availability of a tutor for each trainee

Setting up of a skills portfolio in collaboration with the training organism

Availability of a pedagogic coordinator for each trainee

Networking organization of the professional tutors or referents

Technical resources + Hot line disposal

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Conclusion

Third Third periodperiod

Company’s satisfactionOver 120 France Telecom executives trained4 sessions organized over 2 years

ENIC’s interestProfessional training of a specific publicChallenging industrial requirements ( cost, deadline, availability, quality)

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Thanks for Thanks for your your attentionattention......

Thanks for Thanks for your your attentionattention......