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John Leddy1954 W Ash Street

Griffith, Indiana 46319Home # 219-934-9110

E-Mail: jleddyman@aol.com

HIGHLIGHTS OF QUALIFICATIONS:

: Experienced in prospecting and servicing License Contractors / cold calling.

: 25 yrs. Wholesale Sales.: Customer Service/Retail Sales Skills.

: Highly focused, met sales objectives and goals.

: Have built long lasting business relationships.: Acquisition of new products and marketing values.

SKILLS AND ACCOMPLISHMENTS:

: Meet commitments on assignments outlined by Manager

: Directly responsible for customer inquires for proposal/sales and related customersatisfaction issues

: Generate sales/upgrades through effective outbound telesales: Tactfully and courteously interface with customers in order to build strong business

relationships

: Proactively utilize strong problem solving skills in order to deliver customer focusedsolutions

: Analyze and resolve a wide variety of complex customer business issues

: Educate customers on respective product with business processes and procedures

: Demonstrate active listening and consultative selling skills when promoting additionalproducts and services

: Exercise multi-tasking skills when managing multiple systems and applications duringcustomer interaction: Maintain Departmental/Organizational business goals specific knowledge/skills

: Team player

EMPLOYMENT HISTORY

08/25/2008 02/16/2009

The Macomb Group, 34400 Mount Rd. Sterling Heights, Mich.48310 / 586-274-4100

Duties: Answered all incoming calls assisting License Contractors. Put together

Commercial sprinkler bids and pipe design, through vendors. Purchased special ordereditems upon request, via Internet services.

04/04/2008 08/15/2008Trane Company, 5005 Corporate Exchange Blvd. Grand Rapids, Mich. 49512 / 616-971-

1406

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Duties: Operated various computer systems in research; assisting HVAC Technicians.

Troubleshooting, roof top Heating & Cooling units, as well as boiler system

replacements.

05/17/2006 01/15/2008

Leeps Supply, 8001 Tyler Street, Merrillville, Indiana 46410 219-756-5337Duties: Traveled throughout Michigan and North Western Indiana selling residential and

commercial Plumbing products to licensed contractors as well solving P.V.F. product

issues.

09/2005 04/2006Ferguson Enterprises- P.O. Box 2778 Newport News, VA 23609-0778-757-874-7795

Duties: Pulled off Commercial projects from the Builders Exchange network, turning

bids to projects. Purchased HVAC units and parts for Boiler Systems.

01/05/2003 08/15/2005General Plumbing Supply, 510 Ottawa Street, Muskegon, Mich. 49442 / Bus. Closed

Duties: Store Manager: Managed everyday Store duties, Purchased product, acct.

Receivables & Payables, delivery, sprinkler design and repair.

05/2001 07/2005

Ferguson Supply, 345 Pleasant Street, Muskegon, Mich. 49442 / 616-456-1688Duties: Traveled throughout Western Michigan, NWI, selling products. 2- mil sales.

ADDITIONAL RETAIL EXPERIENCE 1976 - 1993

ADDITIONAL COLLEGES ATTENDED:

Santa Rosa College ,Skyline College ,College of Marin ,Jackson College Kalamazoo

Valley Community 10/1981 12/1983 Kellogg Community 06/1982 12/1983