professional services. what we provide a collaborative effort for guiding new clients through...
TRANSCRIPT
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Professional ServicesProfessional Services
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What we provide
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A collaborative effort for guiding new clients through managing change of workflow processes and optimization of their processes for use with the OpusCommunityDirect package.
Workflow Analysis
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Purchasing a EMR is not the same as buying a phone. In order to maximize the benefits of the OpusClinicalSuite a good “fit” must be established with the healthcare organization.
It is a fact that wrapping an electronic system around processes which are outdated, misunderstood, or not developed will only magnify those characteristics.
Identifying Existing Processes Existing ProcessesIdentifying Existing Processes Existing Processes
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Some processes may need to be carried out differently through Opus CommunityDirect. For these instances, Opus Professional services provides change management analysis and assistance.
Change ManagementChange Management
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Current Workflow
Smoothing out the edges
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System not allowing for the flexibility of the current workflow.
System imposing too many constraints on workflow.
Information Technology
Smoothing out the edges
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• Values: • Creativity should be promoted as it leads to innovation
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• Our mission is to assist Opus Healthcare users in achieving their highest potential as they grow to become confident and competent users, by delivering a clear, concise, and complete training experience.
Training
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“There is nothing worse than a sharp image of a fuzzy concept.”
- Ansel Adams
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On-Site Training
• On-Site Super User (TTT) Training.• Documentation Manuals.• Hand-on approach.• Review of changes to workflow.
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Service-Plus
• Act as the system administrator.• Configuration/Setup.• Bank of 120hrs.• Interoperability facilitator.