professionalism not process dr neil thompson. phase one social work as a set of problem-solving,...
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![Page 1: Professionalism Not Process Dr Neil Thompson. Phase One Social work as a set of problem-solving, empowering activities](https://reader030.vdocument.in/reader030/viewer/2022032707/56649e2d5503460f94b1cde9/html5/thumbnails/1.jpg)
Professionalism Not Process
Dr Neil Thompson
![Page 2: Professionalism Not Process Dr Neil Thompson. Phase One Social work as a set of problem-solving, empowering activities](https://reader030.vdocument.in/reader030/viewer/2022032707/56649e2d5503460f94b1cde9/html5/thumbnails/2.jpg)
Phase One Social work as a set of problem-solving,
empowering activities
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Phase One Social work as a set of problem-solving,
empowering activities Emphasis on creative problem solving
and helping people find solutions to their problems and challenges
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Phase One Social work as a set of problem-solving,
empowering activities Emphasis on creative problem solving
and helping people find solutions to their problems and challenges
Community focus
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Phase One Social work as a set of problem-solving,
empowering activities Emphasis on creative problem solving
and helping people find solutions to their problems and challenges
Community focus Services as a last resort
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Phase One Social work as a set of problem-solving,
empowering activities Emphasis on creative problem solving
and helping people find solutions to their problems and challenges
Community focus Services as a last resort Social workers trusted to make
professional decisions
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Phase Two Making public services more like
businesses
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Phase Two Making public services more like
businesses Emphasis on service delivery – business
mentality of acquisition of ‘goods’
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Phase Two Making public services more like
businesses Emphasis on service delivery – business
mentality of acquisition of ‘goods’ Consumerist ethos
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Phase Two Making public services more like
businesses Emphasis on service delivery – business
mentality of acquisition of ‘goods’ Consumerist ethos Shift from professional analysis and
creative practice to bureaucratic rationing of scarce resources (from heuristic to algorithmic)
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Phase Two: The Impact Top-down approach that discourages
professionalism, deskills social workers and lowers morale
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Phase Two: The Impact Top-down approach that discourages
professionalism, deskills social workers and lowers morale
Cart before the horse approach – focusing on services (input) rather than on solutions (outcomes)
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Phase Two: The Impact Top-down approach that discourages
professionalism, deskills social workers and lowers morale
Cart before the horse approach – focusing on services (input) rather than on solutions (outcomes)
Reduced role for creativity, problem-solving skills, empowerment and community engagement
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Phase Three
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Phase One Three Social work as a set of problem-solving,
empowering activities Emphasis on creative problem solving
and helping people find solutions to their problems and challenges
Community focus Services as a last resort Social workers trusted to make
professional decisions
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Neil Thompson … Latest book: People Management
E-zine: THE humansolutions BULLETIN www.humansolutions.org.uk/bulletin
Subscription-based online learning community tutored by Neil: www.apdp.org.uk
E-learning courses featuring Neil: www.avenuelearningcentre.co.uk
Neil’s website and blog: www.neilthompson.info