profile of a fraudster by kmpg (presentation)
DESCRIPTION
Profile of a Fraudster by KMPG (Presentation - June 2011)TRANSCRIPT
Profile of a
Fraudster 2011
Press Conference, Zurich
June 15, 2011
1© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Agenda
9.00 Andreas HammerHead of Public Relations & Public Affairs, KPMG Switzerland
9.05 Anne van HeerdenHead of Risk & Compliance and Head of Forensic, KPMG Switzerland
• How does the typical Fraudster look like?Presentation of the world-wide Study: «Profile of a Fraudster 2011»
9.30 Prof. Dr. Peter LeibfriedGeschäftsführender Direktor des Instituts für Accounting, Controlling undAuditing (HSG)
Mag. rer. soc. oec Alexander SchuchterInstitut für Accounting, Controlling und Auditing (HSG)
• «Forschungsgeschpräche mit rechtskräftig verurteilten Wirtschaftsdelinquenten»
10.00 John EdererHead of Corporate Client Forensic Services, KPMG Switzerland
• «Fraud Risk Management Prevention is better than a cure! »
10.20 Q&A
10.30 End
Profile of a
Fraudster 2011
Anne van Heerden,
Partner, Head of Risk and Compliance, Head of Forensic,
KPMG Switzerland
3© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Content
• Survey Methodology
• The «Fraud Triangle»
• Who is the typical Fraudster
• Detection of the Fraudster
• Size of the Crime
• Warning Signs
• Emerging Trends
4© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Survey Methodology I
KPMG gathered data and details from fraud investigations (from January 2008
through December 2010), in:
• Europe, Middle East and Africa (EMA)
• the Americas and
• Asia Pacific
348 cases from 69 countries
Only «white collar» crimes with a clear perpetrator
5© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Survey Methodology II
Frauds investigations included in this survey comprise:
• material misstatement of financial results
• theft of cash and/or other assets and
• abuse of expenses
The survey covers:
• fraudster profiles
• more common types of fraud
• conditions that tend to enable fraud
• typical follow-up actions by organizations impacted by fraud
6© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The Fraud Triangle
What do we understand by the term fraud?
• «All those activities involving dishonesty and deception that can drain value from a
business, directly or indirectly, whether or not there is personal benefit to the
fraudster.»
From a theoretical point of view there are three important drivers for committing fraud.
Rationalisation
OpportunityMotive
7© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The Elements of the Fraud Triangle
Motive Opportunity Rationalization
The offender„s impulse to
commit fraud.
The situation that enables
fraud to occur.
The mindset of the fraudster
that justifies them to commit
fraud.
Financial pressure
resulting from excessive
lifestyle;
Gap between the financial
remuneration earned and the
responsability held by
individual;
Pressure to meet financial
targets.
Weaknesses in the
internal controls,
Trust / confidence in
certain employees,
Dominate position.
The fraudsters convince
themselves that they are
owed extra remuneration by
the employer;
Not enough appreciation,
regarding the person, or the
professional activity.
8© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Who is the typical Fraudster?
Individual Profile
• Age: The typical fraudster is aged between 36 and 45 (70%), as per 2011
survey, which is similar to the 2007 results.
• Gender: Men were found to be more likely perpetrators. Women in the
Americas and Asia pacific are almost three times more likely to be
involved in fraud than in EMA.
This might be due to fewer women in senior positions in «old
Europe» and Africa.
• Function/
Position: Finance function or in a finance-related role, in a senior
management position
• Time: Employed by the company for more than ten years
• Collusion: Works in collusion with another perpetrator
9© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Who is the typical Fraudster?
Where the fraudster works
Senior Management remain the most likely fraudster.
Most people involved in committing fraud work in the finance function.
11%
14%
26%
49%
18%
18%
29%
35%
Board Member
Staff
Management
Senior Management
2011 Survey
2007 Survey
10© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Where the fraudster works
2%
5%
3%
2%
9%
32%
11%
36%
0%
1%
1%
7%
8%
25%
26%
32%
Legal
Back Office
Research and development
Board Level
Procurement
Operations / Sales
CEO
Finance
2011 Survey
2007 Survey
11© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Who is the typical Fraudster?
Time at the organization
The survey shows an increase in the detection of fraud among longer-term employees.
60% of the fraudster worked at the company for more than five years.
4%
9%
36%
29%
22%
1%
10%
29%
27%
33%
Less than 1 year
1 -2 year
3 - 5 year
6 - 10 years
More than 10 years
2011 Survey
2007 Survey
12© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Who is the typical Fraudster?
Internal Control
Weak internal controls have become more important compared to 2007.
15%
36%
49%
11%
15%
74%
Collusion to circumvent good controls
Reckless dishonesty regardless of controls
Weak internal controls exploited
2011 Survey
2007 Survey
13© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The Swiss Fraudster
17 out of the 348 cases were from the Swiss Firm.
As the global average the typical swiss fraudster is:
• Male, aged between 36 and 55,
• working in the finance function or in a finance-related role,
• in a senior management position,
• employed by the company for more than five years.
14© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The Swiss Fraudster
Collusion
• Acted alone in 60% of the cases, exploiting in 70% of the cases the weak internal
controls.
34%
66%
42%58%
41%59%60%
40%
Alone With others
Americas
AsiaPac
EMA
Swiss
15© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The Swiss Fraudster
Motivation
• Misappropriation of assets is the most important fraud in Switzerland (59%), above
the global average of 43%.
• Globally, fraudulent financial reporting, raises concerns about the pressures placed
on management to achieve targets, while in Switzerland personal gain was the
most common fraud motivation.
6%
59%
12% 12% 11%
Type of Fraud
Fraudulent reporting
Misappropriation of assets
Revenue/assets gain due to fraudulent actsExpenses/Liabilities incured for fraudulent actOther
17%
65%
12%6%
Motivation
Meet targets / hide losses
Personal Financial Gain
Greed
unknow
16© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Detection of the Fraudster
Many frauds continue to be exposed by formal or informal whistleblowing
mechanisms,
One in seven frauds are discovered by chance. This puts question marks over
the effectiveness of controls and management review at detecting and preventing
fraud. (In 2007, 8% of frauds were discovered by accident, rising to 13% in 2011),
Companies seem to depend increasingly on the good consciences of staff / third
parties, or on accidental discovery, to identify fraud.
Globally, there are moves to create more formal frameworks to promote
whistleblowing In the US the Dodd-Frank Act (2010), in the UK the Public Interest
Disclosure Act. In Switzerland there is legislation scheduled to be debated in
parlament to protect whistleblowers.
17© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Warning signs
Red Flags – What do we understand by the term Red Flag?
• «A red flag is an event or set of circumstances that ought to alert an entity to the possible presence of fraud risk»
Companies are failing to read and to act quickly on the warning signs.
Ignored red flags are a license for perpetrators to carry on operating and a missed opportunity for the business to detect or prevent fraud and to possibly reduce losses and associated costs.
24%
21%
55%
6%
50%
44%
Prior red flag acted on
Prior red flag not acted on
No prior red flag
Red Flag identified and resulting actions taken
2011 Survey
2007 Survey
18© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Emerging trends I
Switzerland
• Family office in Switzerland are becoming targets for fraudster. perpetrators tend to
be employees and outside agents such as investment advisers rather than family
members.
Asia pacific
• To overcome cultural and language barriers, there is, a tendency to staff
subsidiaries with local people rather than with trusted and experienced employees
from the home markets. This allows for gaps in controls and means that fraud can
go undetected for prolonged periods, leading to high losses.
19© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Emerging trends II
India
• Companies are too focused on the front end [growing the business] rather than the
back end [the support functions] so red flags get ignored or treated as one-offs.
When frauds blow up, it's typically several years down the line, when the value of
the deception has multiplied and all the warning signs have been missed.
Central and Eastern Europe (CEE)
• Many multinational companies have tended to transfer trusted expatriate
employees from the parent company into key financial positions at their
subsidiaries in the region, to provide not only the necessary experience, but also to
«police» the subsidiary from within the finance function. They act as
whistleblowers.
20© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Emerging trends III
US
• Detection of fraud involving collusion with outside parties has increased
significantly, this can by attributes to anti bribery and corruption initiatives as the
Foreign Corrupt Practices Act (FCPA) and other task forces designed to clamp
down on misconduct.
Seite 21
Prof. Dr. Peter Leibfried, MBA, CPA
Mag. Alexander Schuchter, CINA
UNIVERSITÄT ST. GALLEN (HSG)
Institut für Accounting, Controlling und Auditing
Rosenbergstrasse 52, 9000 St. Gallen
Tel +41 71 224 74 10, Fax +41 71 224 74 23
Zürich, 15. Juni 2011
Forschungsgespräche mit rechtskräftig
verurteilten Wirtschaftsdelinquenten
Seite 22
Untersuchungsrahmen
Dissertation an der Universität St. Gallen (HSG)
Referent Prof. Dr. Peter Leibfried, MBA, CPA: Geschäftsführender Direktor Institut für
Accounting, Controlling und Auditing (ACA-HSG)
Korreferent Prof. Dr. Urs Jäger: Ehem. geschäftsführender Direktor am Center for
Leadership and Values in Society (CLVS-HSG); nun Visiting Professor an der INCAE
Business School in Costa Rica
Doktorand Mag. Alexander Schuchter, CINA: Übungsleiter und Mittelbau-Repräsentant
der School of Management (SoM-HSG)
Wer könnte zu den tatauslösenden Faktoren und tatverhindernden Massnahmen
eine wirklichkeitsnähere Antwort liefern als die Wirtschaftsstraftäter selbst?
Zeitlicher Horizont: Seit 2006 Recherchearbeiten, seit Ende 2009 Erhebungsphase,
seit Sommer 2010 Abschluss der persönlichen (12) und telefonischen (1) Interviews mit
rechtskräftig verurteilten Wirtschaftsstraftätern in der Schweiz (9) und in Österreich (4)
Untersuchung beschränkt sich auf die Bereiche: Falschbilanzierung, Korruption &
Bestechung, Unterschlagung, Veruntreuung & Betrug, vorwiegend qualitativ
Seite 23
Forschungsdesign
Erhebung
Zugang zum Forschungsfeld hat sich als Herausforderung bestätigt (Daten-
gewinnung durch Interviews mit verurteilten Wirtschaftsstraftätern mit Deliktsummen
im Millionenbereich; strenger Datenschutz, Themenernsthaftigkeit etc.)
Befragte: Vom ehemaligen Geschäftsführer, CEO, Accountant in den oberen
Führungsebenen und Aufsichtsorgan zum Verurteilten und Insasse einer Haftanstalt
Erwähnenswert: Überraschend offene Haltung während der Gespräche, überaus
sympathische und freundliche Personen
Aufbereitung
12 der 13 Interviews sind zu verwenden und wurden nach der Tonbandaufnahme (mit
Einverständnis der Befragten) in die hochdeutsche Sprache transkribiert
Gesamtgesprächs- (Ø 81; 1„060 Min.) vs. Aufnahmedauer (Ø 31; 405 Min.)
Auswertung und Interpretation
1. Verfahren: Manifestes: Qualitative Inhaltsanalyse (computergestütztes GABEK®)
2. Verfahren: Latentes: Feinstrukturanalyse (hermeneutische Interpretation)
Methoden- und Forschertriangulation Validität
Quelle: Vgl. Zelger/Oberprantacher (2002), Art. 27.
Seite 24
Schlussfolgerungen im Vorfeld I/III
Der typische Wirtschaftsstraftäter ist
unauffällig
zumeist männlich
eher extravertiert
noch unbescholten
überdurchschnittlich gebildet
risiko- und entscheidungsfreudig
stark karriere-, erfolgs- und publicityorientiert
sozial hervorragend in das Unternehmen eingebettet
gesellschaftlich hoch angesehen, geschätzt
seit ungefähr einem Jahrzehnt im Unternehmen (!)
Quellen: Vgl. Ragatz/Fremouw (2010), S. 379 ff.; Schuchter (2010), S. 80;
Bussmann/Salvenmoser (2006), S. 206 f.; Blickle et al. (2006), S. 220 ff.; Löw (2002), S. 58 ff.;
Weisburd/Waring/Chayet (2001), S. 73 ff.; Wheeler (1992), S. 113; Cressey (1953), S. 145 f.
…aus welcher Branche?
?
Seite 25
1. Häufig kongruente Persönlichkeitsmerkmale
2. Persönlichkeitseigenschaften entwickeln und verändern sich mit der Zeit
3. „Machiavellistische Intelligenz“ erschwert Untersuchung tatsächlicher Persönlichkeit
4. Auch wenn es gelingen sollte, alle Ausprägungen der Persönlichkeit eines Täters bei lang-
jährigen Unternehmensangestellten oder auch bei Bewerbern für eine offene Stelle nachzu-
weisen, ist es dennoch kein Beweis für ein zukünftiges, deliktisches Handeln
Quellen: Vgl. Blickle et al. (2006), S. 220 ff.; Collins/Schmidt
(1993), S. 295 ff.; Ones/Viswesvaran (2001), S. 31 ff.
Tab. 1: Persönlichkeit im Vergleich
Quelle: Vgl. Schuchter (2010), S. 80.
Schlussfolgerungen im Vorfeld II/III
Seite 26
Viele Unternehmen verletzen Gesetze in bestimmten Gebieten, jedoch nicht in anderen
Gebieten, obwohl das Personal dasselbe ist (wenn also allein Persönlichkeitsmerkmale für
das Auftreten von dolosen Handlungen in Unternehmen eine Rolle spielten, dann wäre
nicht zu erwarten, dass Personen in unterschiedlichen Situationen bestimmte Gesetze
unterschiedlich häufig verletzen) und
Viele Unternehmen verletzten über Jahrzehnte Gesetze, obwohl das Personal bereits
vollständig gewechselt hat (wenn die Persönlichkeit von Individuen das Auftreten von
dolosen Handlungen erklären könnte, dann wäre zu erwarten, dass bei Änderung des
Personals die Häufigkeit oder Art der Wirtschaftskriminalität wechselt)
Die These, dass Individuen mit bestimmten Persönlichkeitsmerkmalen eher
Wirtschaftsdelikte begehen, wird im Rahmen der Doktorarbeit abgelehnt
ANNAHME: Weniger Wirksamkeit: Prävention durch Personalrekrutierung
Mehr Wirksamkeit: Profunde Ursachenanalyse, um Prävention zu entwickeln
Schlussfolgerungen im Vorfeld III/III
Quellen: Vgl. Sutherland (1949), S. 259 ff.; Sutherland/Cressey
(1960), S. 135; Opp (1975), S. 111.
Seite 27
Theoretischer Bezugsrahmen
Die Untersuchung stützt
sich auf einen der wohl
bekanntesten
wissenschaftlichen
Erklärungsansätze der
Entstehungsgründe
doloser Handlungen von
Donald Ray Cressey
(Ursprung), einem
Pionier der
Wirtschaftskriminologie
Benötigt es immer alle
„Fraud Triangle“- bzw.
„Fraud Diamond“-
Elemente?
Abb. 1: Vom „Fraud Triangle” zum „Fraud Diamond”
Quellen: Vgl. Cressey (1950), S. 738 ff.; Cressey (1953)
S. 90 f.; Wolfe/Hermanson (2004), S. 38 ff.
Seite 28
„Boundless-Manager“ ohne Motiv
“He [the offender] did not consider, even while in prison, that his behavior was criminal.”
Quelle: „Independent Businessmen“ vgl. Cressey (1953), S. 102.
FAZIT: Einzig die „Gelegenheit“ ist eine conditio sine qua non
Quelle: Auswertung der
eigenen Untersuchung.
„Nein, es gab keinen Druck und nein,
eine innere Stimme hat es auch nicht
gegeben, weil ich mir eigentlich eines
wirklichen Unrechts in der Zeitspanne
nicht bewusst war.“
„Der Anreiz des Vorfalls war nicht ge-
geben, da gab es keinen. Es war nie
beabsichtigt, dass wir die Leute be-
trügen […]. Die Absicht einer Tat war
nicht da, deshalb waren es keine der
genannten Auslöser.“
unbewusst
Anreiz_keinen
Auslöser
Druck_keinen
Gew issen_rein
Innere_Stimme_keine
Ombudsstelle_extern
Abb. 2: Kausalnetzgrafik „unbewusst” „Transkribierter
Interviewtext“
Seite 29
Tatauslösende Faktoren
Sogwirkung der „Motivation“, aus welchem eine selbständige
Befreiung aus Sicht der Respondenten kaum mehr möglich scheint
Sog des Drucks
„Die Angst, dass das jemand entdeckt.“
„Ich wollte die Sache wieder regeln. Das war ein enormer Druck.“
„Wenn man dann in so einem Kreis drinnen ist, dann ist es auch noch
schwierig auszubrechen. Dann haben Sie pro Jahr zwei Wochen Herzklopfen, starkes,
wenn die Revisionsgesellschaft da ist und dann geht es wieder weiter, das ist schon so.“
„Ich setzte mir hohe Ziele […] Ein enormer Druck wird ausgeübt. Es geht nur um Zahlen
und Zielerreichung. Wie man sie macht, spielt keine Rolle.“
„Es war nur aus einer Drucksituation entstanden, weil das damalige Arbeitsklima wirklich
sehr gehässig war […].“
Anreiz als Fahrwasser
„Es ist immer getrieben von einer gewissen Gier. […] Der Anreiz ist immer materiell, also in
meinem Fall war es materialistisch. Ich habe dann auch ein bisschen die Relation verloren.“
„Anreiz, ja, über dem zu leben, wie man eigentlich leben konnte in meiner Stellung als
solches. Dann wurde es zu einem sportlichen Ereignis. Gelingt es mir, oder kommen die
jetzt drauf oder nicht.“
Seite 30
Buch (erscheint voraussichtlich Anfang 2012):
Titel: „Perspektiven verurteilter Wirtschaftsstraftäter – Erklärungsansatz der Entstehungs-
gründe von Wirtschaftskriminalität und deren Prävention in Unternehmen“
Bitte um Fragen und Anmerkungen
Prof. Dr. Peter Leibfried, MBA, CPA
Mag. Alexander Schuchter, CINA
UNIVERSITÄT ST. GALLEN (HSG)
Institut für Accounting, Controlling und Auditing
Rosenbergstrasse 52, 9000 St. Gallen
Tel +41 71 224 74 10, Fax +41 71 224 74 23
Fraud Risk Management
Prevention is better
than a cure!
John Ederer
Head Corporate Clients, Forensic Services
KPMG Switzerland
32© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The size of the problem
What do we understand by the term fraud?
• «All those activities involving dishonesty and deception that can drain value from a
business, directly or indirectly, whether or not there is personal benefit to the
fraudster.»
In numbers
• In Switzerland fraud losses are estimated at 2-4% of GNP – that would be at least
CHF 8 billion.
33© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
The guiding message
The guiding message….
«If it seems too good to be true,
it usually is!»
34© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Rule of Thumb
According to the «20:20:60» Rule of Thumb
20% of all employees are dishonest
• Pre-employment-screening
• Fraud risk management (effective controls)
60%
20% of all employees are honest
• No special measures / actions necessary
60% of all employees are as honest as the circumstances
allow fraudulent activities and misconduct or not
• Fraud risk management
• Ethics and integrity management (code of conduct,
whistle blowing hotline, management as role model, tone
of the top)
• Know your employees
80%
20%
20%
35© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Fraud Risk factors
Misuse of merger
reserves
Improver valuation of other assets
Manipulation of transfer pricing
Misuse of inter company and
suspense accounts
Hidden contract
terms
Manipulation of joint ventures
False cash entries
Hidden pledges of cash deposits
Teeming and
lading or lapping
Standard costs manipulation
False ownership
status False
qualityFalse
quantity
False
valuation
Manipulation of rebates and discounts
Delaying or advancing expenses
Misrecording of capital items
Under or over accruals
False sales and
customers
Advancing or delaying revenue
Manipulation of rebates and discounts
Misrepresentation of credit status
Under or over provision for bad debtsOtherRevenue
Cash
Inventory
Expenses
This graphic contains illustrative examples and should not be considered as a complete list of fraud risk factors and not all of these examples
are necessarily applicable in all circumstances. Professional judgment is required in response to the specific circumstances.
36© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Managing Fraud I
Effective control starts with…..
Prevention:
• A Code of Conduct with a section on Fraud Risk Management must be
implemented and considered effective, with regular training held by most of the
company, and dedicated IT security measures ought to be implemented. Fraud risk
assessments should also be conducted on an annual basis.
Detection:
• Management review and basic Internal control mechanisms are rated as the most
effective means for detection. The role of whistle blowing is significant, but
unevenly spread across different regions and cultures.
Response:
• The majority of large companies have incident assessment and escalation
procedures, but few have a dedicated fraud response team.
37© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Managing Fraud II
Essential components
• Effective anti-fraud strategy
• Tasking key people to take ownership for fraud management
• Open minded - on specific fraud risks: not «It won„t happen here!», rather
«Why couldn„t it happen?»
• Know your fraud risks
• Be aware of key fraud indicators
• Increase awareness on what to do and actions to take
• Code of conduct, that is lived
38© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Do‘s and don‘ts I
Do’s
• Immediately ask for experienced professional assistance
• Keep it confidential to a small number of essential individuals
• Block electronic and physical access of suspects
• Withdraw powers of attorney of involved persons
• Preserve evidence and put it into a safe place
• Anticipate publicity and establish internal and external communication. One voice
only.
39© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Do‘s and don‘ts II
Don’ts
• Do not touch, save, back up nor shut down any PC/Laptop that may contain
evidence.
• Do not alert the suspect
• Do not let involved «targeted» employees touch the PC/Laptop anymore, not even
for «just shutting it down properly»
• Do not search for evidence yourself
• Do not fire the suspect before taking legal and tactical advice.
40© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Quick Wins
Check the fundamentals
• reconciliations are carried out independently & appropriately
• signatures are completed
• limits are applied
• segregation of duties is obeyed
• assets are appropriately valued & control
Trust and check
… but also have a healthy measure of mistrust!
41© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Red Flags
Examples of Red Flags
• Refusing to take a holiday (especially more than a few days )
• Persistent anomalies in behavior or attitude, e.g. a dominating style, not tolerating
questions
• Excessive generosity towards other staff / auditors
• Taking particular interest in certain elements of the organization's business
• Habitual gambling / expensive life style
• Conflicts of interest
• Missing files or incomplete documentation
• Complaints from suppliers, customers, staff or auditors
42© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
And the Future? I
Will fraudulent actions increase?
• 66% of the questioned companies assumed that they will not fall victim to white
collar crime
• But: 73% informed us that they had already suffered from white-collar-crime in the
last three years!
The number of the cases may be constant, but more and more are coming to
light due to
• Increased consciousness
• Increased willingness to report fraud and misconduct
• More rigorous laws and guidelines
• Control & fraud risk systems
43© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
And the Future? II
Based on the Survey results….
• There seems to be an increased failure to respond to Red Flags
• Due to the recession & consequent cost cutting there appears to be a reduction in
the effectiveness of internal controls (despite tightening legislation)
• In developing growth economies the front office sales are growing faster than the
back office infrastructure and this probably effects Swiss international companies
just as much as others
• We may be facing a growth in fraud discoveries in 2011/ 2012 if the Survey‟s three
year delay in ties back to the recession of 2008
Q&A's
Additional Information
46© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Red Flags I
Some Red Flags to look for:
Does this describe an area of your business? Yes No
There are difficult relationships and a possible lack of trust between the business and the
internal/external auditor.
Excessive secrecy about a function, its operations and its financial results. When
questions are asked, answers and supporting information are often stalled or withheld.
Some practices within a function do not appear straight-forward, and may even be illegal
or unethical.
Senior managers receive large bonuses linked to meeting targets.
There is excessive pressure on employees to tamper with results to meet analysts' high
expectations for the business.
Elsewhere in the industry, companies are struggling and sales and/or profits are declining.
Your business appears to buck the trend.
Complex/unusual payment methods; agreements between the business and certain
suppliers/customers. These may be set up in a deliberately opaque manner to hide their
true nature.
47© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Red Flags II
Some Red Flags to look for (cont.):
Does this describe an area of your business? Yes No
There are multiple banking arrangements rather than one clear provider ― a possible
attempt to reduce transparency over the business‟s finances.
High staff turnover within a function. Employees may be more likely to commit fraud in a
business with low morale and inconsistent oversight.
Where matters of financial judgment/accounting treatment are involved, the business
consistently pushes the limits/boundaries.
A division or department of the business is perceived as complex or unusually profitable,
thereby diverts the attention of management and the audit functions.
Increases in profitability fail to lead to increased cash flows.
A remote operation not effectively monitored by the head office.
48© 2011 KPMG AG/SA, a Swiss corporation, is a subsidiary of KPMG Holding AG/SA, which is a subsidiary of KPMG Europe LLP and a member of the KPMG network of independent firms affiliated with KPMG
International Cooperative («KPMG International»), a Swiss legal entity. All rights reserved. The KPMG name, logo and «cutting through complexity» are registered trademarks or trademarks of KPMG
International.
Size of the crime
In some fast growing economies where
there is a culture of not loosing face
or speaking up they tend to have higher
average losses,
Increased commercial pressures to
recover funds,
Direct correlation between the size of the
crime and attempts to recover the
loss.
Sub Region Average total losses
per fraud US$m
Asia and
Middle East
1.5
North
America
1.2
Australia and
New Zeland
1.1
Europe 1.0
Africa 0.9
South
America
0.8
India 0.7