profiting through digital transformation| niall mckeown | ionology
TRANSCRIPT
Niall McKeown www.ionology.com
Digital Transformation Experts
This presentation is Copyright. All materials belong to the presenter and can not be used without express written consent (c)
Digital Strategies for International Markets
©This presentation is Copyright. All materials
belong to the presenter and can not be used without express written consent
Niall McKeown www.ionology.com
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Digital Transformation Services For Leaders, Marketers & Technologists
Training
• On-Demand e-Learning or • Blended e-Learning & Personal Tutor or
• Customised Course and Delivery
Start HereConsultancy
Plan Your Transformation Project
• Video Conference or • On-Premise Support
Tasks1. Confirm that this
approach is in line with the corporate plan
SoftwareDeliver Your Transformation Project
• Transformation Project Management • Innovation Management
• Digital Business Process Management
Frameworks, Models and Detailed “How To” Guides for Senior Marketers, Technologists and business Leaders
Training Overview Our Consultants Software Platforms
how come…
Double Business in 18 Months
Zero to €4,000,000 in one year
€3,000,000 funding & sales in 37 countries in 18 months
how come…?
Strategy creates competitive advantage People and a culture of innovation sustains it
Technology & Communications is the means by which it is delivered
Transform from “doing digital”
Digital Innovators
Digital Innovator
Characteristics
Digital Innovators Doing DigitalAlign the entire business to
compete digitally Tactically driven marketing
Actively co-create/invent new stuff with customers
“customer focused” website
Use processes to create efficiencies
Free up time for deliberate innovation
Leaders give pointers & encouragement
Leaders diagnose and create action
Strive for “likes”Reinforce where they are and where they are going
Digitise existing servicesSeek to invent, disrupt and improve
The Principle Disciplines Leading Digital Transformation
DigitalTransformation
Marketing Technology
Lead
ersh
ip
Technology Support
RapidSolutionBuilders
Marketing Tactics
Communications Leadership
Short Term Management
Leading StepChange
how come…?
how do I…?
Crying baby Kitchen fire Some calls
Interruptions Distractions Most calls
Trivia Busy Work Browsing
Planning Strategy Exercise Change
Urgent Not Urgent
Impo
rtant
Not
Impo
rtant
Put First Things First
7 Principles of Digital Business Strategy
Resources4
Marketposition
5 Engineof growth
6 Tactics7
Marketplace3
$
Knowyourself
17 principles
?
Customers2
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
Ionology Digital Strategy Quadrant
0
25
50
75
100
M1 M2 M3 M4 M5 M6
Advocacy Attention Authority Prime
© All Rights Reserved
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [Ireland GAA]
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [UK]
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ Vertical or Geographic]
Ionology Digital Strategy Quadrant
Start Here >
< Destination
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
Builder
Story Teller Strategiest
Scientist
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
People
Opinion StrategiestServicing Demand
Price/Product
Ionology Digital Strategy Quadrant
Yourself
Customer
Market
Resources
Diagnosis
Strategic Ambition
Competitors
Proposition
Force=ma
Volume Time
Talent
Cash
1 3
2 4
Task
Intent
Unique Value Proposition
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
Motech Marketing Collateral
1.Value Proposition 2.PowerPoint 3.Brochure 4.Website
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
The Firefly Story
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
Inno
vatio
n
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
Ionology Digital Strategy Quadrant
ExclusiveNiche
or limited Audience Mass MarketMainstream
Warm(Comforted)
Mild(Informed)
Cold (Rational)
Customer Volume
How Customer Perceives Your Business
6
5 7
31
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot(Passionate)
LENS LOCK [ ]
Ionology Digital Strategy Quadrant
Apple (AAPL) and Samsung continue to soak up all the industry's profits, McCourt says. Apple claimed 87.4% of phone earnings before interest and taxes in the fourth quarter, he said. Samsung took in 32.2% of industry profits. Because their combined earnings were higher than the industry's total earnings as a result of many vendors losing money in Q4, Apple and Samsung mathematically accounted for more than 100% of the industry's earnings.
A year ago, Apple accounted for 77.8% of mobile phone industry profits, followed by Samsung with 26.1%, McCourt said.
http://www.slate.com/blogs/moneybox/2014/02/12/smartphone_profits_apple_and_samsung_drink_all_your_milkshake.html
Strategy creates competitive advantage People and a culture of innovation sustains it
Technology & Communications is the means by which it is delivered
how do I…?
you can …!
Niall McKeown www.ionology.com
Digital Transformation Experts
This presentation is Copyright. All materials belong to the presenter and can not be used without express written consent (c)
Digital Strategies for International Markets