program overview for hospitals. “the next major advance in the health of the american people will...
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Program Overview for Hospitals
“The next major advance in the health of the American people will be determined by what the individual is willing to do for himself.”
John Knowles, Former President The Rockefeller Foundation
Opening a Doorway Opening a Doorway to Personal Wellness to Personal Wellness
Cultivating Self-Responsibility
Supporting People in Creating Supporting People in Creating Sustainable Lifestyle ChangeSustainable Lifestyle Change
And Achieving aAnd Achieving a Higher Level of Vitality, Higher Level of Vitality,
Health & WellbeingHealth & Wellbeing
Whole-Person Assessment Whole-Person Assessment & Life-Balance Program& Life-Balance Program
The Personal The Personal Wellness SolutionWellness Solution
A Personal Wellness Tool for A Personal Wellness Tool for Staff, Patients & Community Staff, Patients & Community
Creating a Culture of Wellnessin Our Communities
Enhance your engagement with your patients around wellness and lifestyle.
Create personalized wellness programs.
Increase utilization of wellness-oriented services.
Increase patient retention.
Create new profit centers.
Benefits for Your Hospital
A Whole PersonA Whole Person Wellness Philosophy Wellness Philosophy
3 Key Concepts fromWellness Pioneer
John W. Travis, MD, MPH(Originator of Wellness Inventory)
The Illness-Wellness Continuum
Key Concept #1: Wellness is a process, never a static state.
This model shows the relationship of the Wellness and Treatment Paradigms. Moving from the center to the left shows a progressively worsening state of health. Moving to the right of center indicates increasing levels of health and well-being.
The Treatment Paradigm can only take you to the neutral point, where the symptoms of disease
have been alleviated. The Wellness Paradigm, utilized at any point on the continuum, moves one towards ever higher levels of wellbeing.
The Illness-Wellness ContinuumThink of the continuum as a pathway. People can be headed in either direction.
A person who is generally physically healthy, but who is always worrying about their health and complaining, may be to the right of the neutral point, but may be facing towards the left, in the direction of premature death.
A person who is physically or mentally challenged may have a positive outlook and be cultivating love instead of fear, and consequently may be facing to the right, in the direction of high-level wellness.
The Iceberg Model of Health
Key Concept #2: Illness and Health are only the tip of an iceberg. To understand their causes you must look below the surface.
The Iceberg Model of Health
The Iceberg Model of Health
The Iceberg Model of Health
The Wellness Energy System
Key Concept #3: We are energy transformers. All our life processes, including health and illness depend on how we manage energy. Putting together a person’s energy inputs and outputs we have the complete wellness energy system. These 12 life processes are the basis of the Wellness Inventory.
Wellness is a choice…. a decision you make to move toward optimal health.
Wellness is a way of life…. a lifestyle you design to achieve your highestpotential for well-being.
Wellness is a process…. a developing awareness that there is no end point but that health and happiness are possible in each moment, here and now.
Wellness is the integration of the body, mind, and spirit….the appreciation that everything you do, and think, and feel, and believe has an impact on your state of health.
Wellness is the loving acceptance of yourself.
What is Wellness?John W. Travis, MD, MPH
“Prevention, or preventing disease, is an outdated concept. The new concept is creating wellness.”
Senator Barbara Mikulski Hearing on Integrative MedicineSenate HELP Committee
(2.26.09)
Preventing Disease or Creating Wellness?
A Central OrganizingA Central OrganizingPrinciple for a SupportingPrinciple for a Supporting
Employee & Patient Wellness Employee & Patient Wellness
““The Wellness Inventory is a The Wellness Inventory is a foundational wellness tool.”foundational wellness tool.”
Spas and the Global Wellness Market Stanford Research Institute
If the Pentagon is calling for a “21st century definition of fitness that recognizes the importance of a more holistic paradigm that balances performance and readiness with health and well-being”, shouldn’t your hospital be considering the same?
Wellness Inventory profiled in special issue of Military Medicine “Total Force Fitness for the 21st Century: A New Paradigm.” (Aug. 2010)
Chosen as an “exemplar” in the Survey of Multidimensional Health and Fitness Indexes.
What is the Wellness Inventory?
The Wellness Inventory is a pioneering whole person assessment and Life-balance program designed to help people gain personal insight into their physical, emotional, mental and spiritual wellbeing.
The program offers guidance and tools to transform this new awareness into lasting changes in their lives, and a renewed sense of health and wellbeing.
How Can the Wellness Inventory Program Benefit Your Staff & Patients?
Assess your patients in 12 key areas of wellness and lifestyle.
Determine your patient's "change readiness" in each area.
Create personalized wellness plans.
Provide resources & tools to help support patients on their wellness journey.
Track their wellness progress in meeting their goals.
Bring more balance into their lives.
Achieve a higher level of health and wellbeing.
How Can the Wellness Inventory Program Benefit Your Hospital?
Build your patient base - use the program as a marketing tool.
Create a wellness program for your patients.
Profile your patients in 12 areas of wellness - gain valuable insight.
Determine your patient's change readiness in each area.
Create personalized wellness action plans for your patients.
Support your patients’ accountability with weekly email reminders.
Track your patient’s progress.
Increase patient retention.
Create new profit centers (wellness coaching, corporate wellness).
Staff & Patient Experience of the Program
Personal Assessment Participants are assessed in 12 key dimensions of wellness.
There are 10 statements for each dimension - 120 statements total.
Each statement describes a wellness action, skill, belief, attitude or awareness.
The assessment generally takes 30-45 minutes to complete.
If a participant is unable to complete the assessment at one sitting, they can save their results and login at a later time to complete it.
About the Assessment
““Approach the assessment in Learning Mode, Approach the assessment in Learning Mode, with an attitude of mindfulness and a spirit with an attitude of mindfulness and a spirit of self-discovery.” of self-discovery.”
The Assessment
The Wellness Inventory is both an The Wellness Inventory is both an educational tool and an assessment.educational tool and an assessment.
““Stimulating awareness of new Stimulating awareness of new possibilities for change.”possibilities for change.”
Creating a Personal Wellness Action Plan
Creating a Personal Wellness Plan
After completing the assessment and viewing their scores, your client canchoose to continue to create a Personal Wellness Action Plan or log off and return to create their plan in a later session.
The Personal Wellness Plan enables a client to create 1-5 simple action steps by following some basic guidelines.
A wellness coach can be very beneficial in creating a realistic wellness action steps based upon the specific areas of wellness the client is most motivated to Change (as revealed by their assessment results).
If the client chooses to log off and create their plan later, they will log in to “My Wellness Homepage” where they can create their Personal Wellness Plan (highlighted on next slide), and access other wellness tools including My Wellness Journal, the Self-Study Center and the 12 Wellness Resource Centers.
My Wellness Home Page
Create Wellness Action Steps
Select Frequency of Email Reminders
Virtual Coaching, Updating Plan, Follow Up
Email Reminders (Virtual Coach): Participants will receive their completed Wellness Action Plan as a regular email reminder (daily, specific days of the week, or weekly) at their prerogative.
Email reminders serve to keep participants engaged in the wellness program, accountable to the commitments in their Wellness Action Plan, and motivated to stay improve their overall lifestyle and state of wellbeing.
Participants can edit and update their Wellness Action Plan from their Personal Wellness Home Page. The Wellness Action Plan is dynamic and may be updated throughout the year to reflect their changing wellness and lifestyle focus.
A wellness coach is invaluable in supporting the creation or revising the participant’s Wellness Action Plan throughout the year.
Email Reminders The email reminders are an important tool for keeping your wellness action steps in your daily awareness and keeping you accountable. When coaching your clients, the email reminders are a primary tool for helping to maintain client accountability.
Wellness Tools to Support Your Patients & Staff
Tools to Support Staff & Patients
My Wellness Journal Enables participant to record daily observations and insights and track their progress in implementing their Wellness action steps. Participant selects one of the twelve areas of wellness to make a journal entry. Each entry is recorded and dated chronologically for ease of access on future visits. The Wellness Journal may be easily accessed from My Wellness Homepage or from their Email Reminders. An excellent homework tool.
Self-Study Center
The Self-Study Center contains expert commentaries on the 10 wellness statements from each of the 12 sections of the assessment (total of 120 commentaries. Participants can read commentaries on the specific areas of wellness in which they currently have action steps. This enables the participants to gain a deeper understanding of these areas. Statements are listed within each of the 12 areas in the order of the their level of motivation to change. An excellent tool to use as homework tool.
Self-Study Center
Self-Study Center - Commentary
Wellness Resource Centers
The 12 Resource Centers have been created to provide helpful resources, tools and services to assist patients in successfully implementing their personal wellness plan and achieving a higher level of health and wellbeing.
The Wellness Resource Centers act as your “Wellness Solution” in all 12 dimensions of wellness, enabling patients to access expert articles, exercises, books, as well as educational audios and DVDs.
Wellness Resource Centers
Wellness Resource Centers
Wellness Resource Centers
Wellness Resource Centers
Customizing the 12 Resource Centers
One of the potential goals of your hospital is to the be your patients’“Lifelong Wellness Solution” and to support their personal wellnessjourneys year-round. The 12 Wellness Resource Centers can be partially or fully customized to include other wellness services, classes, workshops, tele-classes, wellness coaching, and product offerings offered by your hospital. The 12 resource centers act as an organizing principle to create targeted access to your hospital’s other wellness services.
Supporting Staff & Patients’Ongoing Wellness
Supporting Ongoing Wellness
Reassess participants at 6 months and monitor their progress Wellness Coaching (Optional) Wellness Workshops (Optional) Renew access for an additional year(s)
The Wellness Inventory can help you monitor your staff and patients’ ongoing wellness, and to become their year-round wellness solution. Use the program to create a year-round engagement and relationship with your patients, staff and community and to help them develop a deeper commitment to wellness.
Reassessment & Monitoring ProgressPatients and staff can assess their level of wellness at the outset and and again at 6 months. Then, monitor their progress with the Test Comparison feature.
By re-subscribing individuals after the first year for an additional year, they will be able to reassess at 12 months and then again at 18 months, allowing you to continue your relationship and your hospitals role as their personal wellness solution. People can be renewed for multiple years.
Wellness Coaching & Wellness Workshops
Wellness Coaching
Key Feature of Your Wellness Program
A wellness coach can support your participants in creating a realistic personalized wellness action plan.
As an additional revenue stream, you can offer coaching packages to maintain accountability to their evolving wellness action plan and support your patient and community in creating the sustainable lifestyle change in their personal wellness journey.
Wellness coaching can be a key feature of your ongoing community engagement strategy.
Coaching packages may be for 3 months, 6 months or a year. Individual and group coaching packages may be offered to suit individual budgets.
Monthly Wellness Workshops
Optional Feature of Your Wellness Program
Monthly workshops based on the 12 dimensions of wellness can provide participants with year-round wellness education and support focused on the whole person. The workshops can help educate, motivate and provide accountability for participants, while providing a key feature for your wellness program.
Staff Wellness ProgramAvoiding Burnout
The Wellness Inventory can also act as a component of your staff wellness program, including monthly workshops based on the 12 dimensions of wellness, and individual or group coaching as needed.
Another useful application is using the Wellness Inventory as the centerpiece of a program to address nurse burnout and to develop positive coping skills for achieving life balance.
Corporate & ExecutiveWellness Programs
The Wellness Inventory can also act as a key component or centerpiece of corporate wellness programs delivered to businesses in your community through your occupational medicine department.
This can provide a major new revenue stream to your hospital. If your corporate or executive wellness programs are still focused on a disease risk or disease management model, you may consider taking a new direction with a comprehensive, multi-dimensional wellness program focused on health and wellness.
Overview of Reporting, Marketing, & Coaching Tools
Tools to Support Your Hospital in Working with Staff and Patients
The Wellness Inventory provides reporting, communicating, marketing, and coaching, tools to support wellness coaches or designated staff in working with participants on their personal wellness journey.
Authorized wellness coaches or staff will have access to individual score reports, aggregate reports to profile trends in specific participant demographic segments; as well as a suite of communication tools to facilitate coaching, education, and accountability for your participants.
User Homepage
The user homepage is an optional feature that allows coaches or other designated wellness professionals to access individual employee assessment scores, wellness plans, and key wellness program management tools (in accordance with your privacy policy).
Wellness Score
Satisfaction Score
Aggregate Reports
Aggregate Reports Wellness Score by Single Demographic
Aggregate Reports Satisfaction Score by Single Demographic
Training & Coaching Support
Certification Training Program Certification Training Program
Wellness Coach Network Wellness Coach Network
Wellness InventoryCertification Training
The Wellness Inventory Certification Training provides in-depth personal experience and practical knowledge of the Wellness Inventory assessment and personal growth process. It also provides a unique coaching skill-set to maximize the program's effectiveness in creating change in your staff and patients’ lives.
The goal of the course is to create competence in delivering the program to individuals and in group and organizational settings. A staff member be trained or you can use our certified coaches.
Wellness InventoryCertification Training
The Certification Training is offered as a 14 week class via live phone teleconference, or an optional 3-day weekend intensive.
Approved by the International Coach Federation for 28 CCEs.
Overview: www.CertifyWellness.comTestimonials: www.CertifyWellness.com/testimonials.asp
Wellness Coach Network
If you prefer to offer wellness coaching through our network of certified wellness coaches rather than have internal staff trained as a wellness coach, we can provide coaching services to your staff and patients.
Coming full circle…
The Wellness Inventory’s whole person approach can help promote the increased health, wellbeing, vitality, and life balance that your patient’s are seeking.
Endorsements for the Program
"The Wellness Inventory pushes beyond health risk appraisals to the wellness dimension of the illness-wellness continuum. This self-assessment tool offers new insights into what makes life worth living. Medical care will never bring you to the brink of joyfulness, zest for life, and treating the environment responsibly. The Wellness Inventory puts the health back into health care."
Kent W. Peterson, MD, FACPMCEO, Occupational Health StrategiesFormer director, American College of Preventive Medicine
Endorsements for the Program
"As one of the first people to computerize the Health Risk Appraisal, Dr. Travis saw its limitations early on and developed the Wellness Inventoryto extend into the all important quality of life issues. For over 25 years, he has continued to keep it at the forefront of wellness."
Kenneth R. Pelletier, PhD, MD(hc)Chairman, American Health Association
Clinical Professor of Medicine, University of Arizona School of Medicine & University of California School of Medicine, San
Francisco
Endorsements for the Program
"The Wellness Inventory is the fundamental component to our hospital's 7-Step Health and Wellness program. Dr. John Travis’ 12 key dimensions of wellness create a holistic foundation from which our clients not only explore the physical, mental, emotional, and spiritual issues of life, but more importantly discover ways in which to become responsible for their own health."
Patricia A. Duryea, Ph.D.Duryea & Associates
Endorsements for the Program
"This pioneering program gives individuals personal insight into 12 dimensions of physical, mental, emotional, and spiritual wellness, and provides tools to transform this new awareness into lasting lifestyle change and a heightened sense of health and wellbeing.”
Larry Dossey, MD, Author, Healing Words
Endorsements for the Program
"The Wellness Inventory is a powerful tool for health and wellness coaches and their clients. Coaching is all about motivation, intention and follow through, and the Wellness Inventory provides clients with invaluable feedback and the ability to track progress in any of the 12 areas of life. This tool should be part of every coach's tool box."
Dr. Patrick WilliamsMaster Certified CoachCEO, Institute for Life Coach Training
Endorsements for the Training
‘Whether you’re working in private practice, a corporate wellness program, a hospital, or a community setting, the Wellness Inventory Certification Training will be an essential tool to help clearly evaluate not only the effectiveness of a wellness program, but the depth ofcommitment, understanding, and integration of wellness principlesthat will accompany you for a lifetime.”
Meg Jordan, PhD, RNDept. Chair, Professor, Integrative Health StudiesCalifornia Institute of Integral Studies
Endorsements for the Training
"During my career, I have had much experience as a student and as a teacher…the Certification Training was the best class that I have ever taken and am so lucky to have had the opportunity to begin the learn about the Wellness Inventory. I am planning on starting a private practice that will be centered around this process, because intaking this course I was able to personally discover that it really works!"
Beth Treiber, MS, RN, NPThe Art of Health
Endorsements for the Program
“The Wellness Inventory is well organized, easy to use, and powerful enough to promote profound change. I found the Certification Training to be well designed, thorough and supportive. At HealthPoint, we are offering the Wellness Inventory as a central part of our employee wellness program. It is a great way to start the conversation about wellness that is so desperately needed.”
Cindy Breed, NDHealthPoint
Endorsements for the Program
“As a physician, I see people all of the time who need this type of work, but do not know where to get it. This program allows health professionals of all types to gain knowledge of how to approach true wellness. In addition, the experience of going through the coaching itself is crucial to understanding what you are providing to your clients. It also magnifies your own strengths and challenges so that you can be the best provider of wellness for your clients. It is truly a blessing that I was able to experience the Certification Training! It is already adding so much value to my practice and career as well as my own personal life. Thank you.”
Maiysha Clairborne, MDAtlanta, GA
Endorsements for the Program
“I highly recommend this program."
James Gordon, MDFounder/DirectorCenter for Mind-Body MedicineWashington, DC
Endorsements for the Program
"While most wellness assessments tell you that you're too fat, you should quit smoking and get some exercise, Dr. Travis recognized from the beginning that wellness is more than losing weight. One of the original wellness pioneers, he understood over 35 years ago that the heart of wellness involves looking at self-limiting behaviors in the physical, mental, emotional, and spiritual areas that underlie our lifestyle."
Dean Edell, M.D.Bestselling author, host of nationally syndicated radio program,
The Dean Edell Show
For More InformationFor More Information
Jim StroheckerJim Strohecker President HealthWorld Online Los Angeles, CA 310-823-9553 [email protected]
www.WellPeople.com