Programs and Research

Network*-intermediation

Lorcan Dempsey

Montana State University Libraries Symposium

29 September 2006

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Overview

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Overview

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Insanity is doing more of what you are already doing and expecting a different result.

Newt Gingrich quoting Albert Einstein!

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Structural changes in new environment …

… require …

… rethinking how we do things.

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Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library.

Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services.

As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes).

The web came …

Krisellen Maloney

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The web came inside …

Then We can no longer expect people to come into the

library.

Now We can no longer expect people to come to the

library website.

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The web is inside?

netWorkflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting research and learning asset

management and processes … Moving to the network level …

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Networkflow

Libraries serve research, learning and teaching.

The focus should be on how the network is changing research, learning and teaching practices, and how libraries respond. Not on internal library operations and technologies.

People used to build their workflow around the library. Now the library needs to build its services around people’s workflow.

The world is ‘incorrigibly plural’.

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Gather – create - share

Raymond Yee

URL is currency

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Zotero

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University of Minnesotahttp://www.lib.umn.edu/about/mellon/KM%20JStor%20Presentation.pps

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Database > website > workflow

Prefabricated (e.g. CMS)

Self assembled digital identity

Netvibes, onfolio, my yahoo, myspace, RSS aggregator, …

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Multiple paths and interfaces

No single site is the sole focus of a user’s attention

The network is the focus of attention.

The library needs to be in multiple places, in the flow.

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Google scholar

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Virginia Tech resolver

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‘2 clicks to full-text’ Integrate ‘find articles’

service with other services ‘Variety of pathways’ Metasearch appropriate

databases from course pages

Innovative Uses of Metasearch: Rethinking Metasearch for a Better User ExperienceDavid Lindahl & Jeff Suszczynski, U Rochester

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pentags

Penn tags

At what level?

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Course pages Course management

system Citation managers Social bookmarking URL

RSS OpenURL Remix: web services

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Disclosure and discovery

How do people discover materials of interest?

Search engines and other web resources Bibliographic/citation chaining Colleagues.

DEFF report: people turn to library to retrieve materials not to find them.

If ‘discovery’ is limited at the library, can we ‘disclose’ library resources in the places where discovery happens?

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Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html

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Supporting research and learning …

Insitutional assets Creation to curation

Research and learning processes

What does it mean to support research and learning workflows? Support for gather, create,

share

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OCLC adaptation of Liz Lyon

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‘Institutional repository’ Learning materials Data curation ePrints

Institutional websites (curricula, course calendars, annual reports, …)

Ingest and persistently manage websites of interest to courses, etc.

Materials cited in institutional papers

Special collections. Digital archives of faculty.

A growing archival perspective

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Provenance Evidential integrity Citability Versions

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Moving to the network level

In the lone houses and very small villageswhich are scattered about in so desert a country as the Highlands of Scotland, everyfarmer must be butcher, baker and brewerfor his own family.

Adam Smith

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Flat world

User Unify discovery

Larger pools Project into workflows

Reduce transaction costs Find it – get it

Management Focus on where can create

distinctive value. Move routine and non-

distinctive activities into shared services.

Collaborative sourcing. Make space for value-

creating services. Examples

Managing print collections Digital storage Preservation Repository Tagging Knowledge bases/ERM

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URL is the currency of the web

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The long tail

Impact?

Systemwide efficiences

Aggregation of supply•Unified discovery•Low transaction costs

Aggregation of demand

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Unified discovery Metasearch? Disclose to other environments

Reduced transaction costs Integrate discovery to delivery Resolution

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The web is inside?

netWorkflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting research and learning asset

management and processes … Moving to the network level …