progressive messaging solution for an it service provider

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Delivering Solution In Brief Challenge One of Qatar's Leading IT Services a Solution Provider Company wanted deploy a centralized messaging soluti which can address their all end to e messaging needs with secure transfer information across all branches. Since t client is major giant in IT Services a Solutions provider in UAE and Qatar, th was an esteemed project for us. Solution Progressive provided an integrat solution with by setting up their he quarter as a centralized data cent operating all administration activities fro one place, Implementation Exchange 20 & AD 2008. Also provided High availabil with Disaster recovery, on top of Micros Hyper-V technologies for messaging a Domain solution Benefits The solution delivers high availabili business continuity against any disast Also with centralized data center administration, operational cost is reduc and transfer of information is mo secured and structured with Micros Hyper-V Virtualization Solution. O g an Messagin Progressive designs an end to solution for Qatar’s Leading IT Solution Provider Company. and to ion end of the and his ted ead ter om 010 lity soft and ity, ter. & ced ore soft ne of the leading IT Services a company in Middle East, head (Doha) wanted to have a centrali from where it can operate acros UAE & Qatar, with latest messagi A New End to End Solution The Engineering and Constructio have centralized messaging & solution with a secured & ro transmitting digital information. up with a solution constitutes of security of information. The entir the end to end resolution for Progressive's solution constitute centralized data center, well c their branch locations. The Windows Active Directory 2008 were suggested over existing A making simplified network The Company chose to go with was convinced by Progressive’s t This was a prestigious project as Engineering and Construction country chose Progressive to d messaging solution for them. Leveraging Microsoft Expertise Microsoft’s Active directory 2008 2010 are well known for its robu complex exchange & AD infrastru tough challenge to integrate all b centralized data center by keepin minimum and zero tolerance in d All the servers including AD, ex high availability, deployed virtualization environment (Hyper ng end messaging T Services and and Solution Provider quartered in Qatar ized operation center ss all its locations in ing solution on giant wanted to disaster recovery obust system for Progressive came f high availability & re solution provided r all their needs. es of setting up a connected with all up gradation to & Exchange 2010 AD & Exchange for & administration. this solution as it technical expertise. s one of the leading Company of the deliver end to end & Exchange server ust solution. With a ucture it was a very branches through a ng the downtime to data security. xchange server with on the Microsoft r-v).

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Page 1: Progressive Messaging Solution For an IT Service Provider

DeliveringSolution

In Brief

Challenge One of Qatar's Leading IT Services and Solution Provider Company wanted to deploy a centralized messaging solution which can address their all end to end messaging needs with secure transfer of information across all branches. Since the client is major giant in IT Services and Solutions provider in UAE and Qatar, this was an esteemed project for us.

Solution Progressive provided an integrated

solution with by setting up their head quarter as a centralized data center operating all administration activities from one place, Implementation Exchange 2010 & AD 2008. Also provided High availability with Disaster recovery, on top of Microsoft Hyper-V technologies for messaging and Domain solution

Benefits The solution delivers high availabili

business continuity against any disaster. Also with centralized data center & administration, operational cost is reduced and transfer of information is more secured and structured with Microsoft Hyper-V Virtualization Solution.

• I m p r o v e d w o r k e r p r o d u c t i v i t y

• R e d u c e d c o s t & I m p r o v e d I T e f f i c i e n c y• L a r g e r m a i l b o x e s w i t h r e d u c e d s t o r ac o s t s• R e d u c e d a n t i s p a m a n d m o n i t o r i n g c o s•

I m p r o v e d p r o d u c t i v i t y a n d c u s t o ms e r v i c e•

I m p r o v e d o r d e r f u l f i l l m e n t• R e d u c e d b a c k u p c o s t s b y 8 0 p e r c e n t

O

Delivering an Messaging

Progressive designs an end to end messaging solution for Qatar’s Leading IT ServicesSolution Provider Company.

and Company wanted to

deploy a centralized messaging solution which can address their all end to end

with secure transfer of . Since the

and , this

e provided an integrated

solution with by setting up their head quarter as a centralized data center operating all administration activities from one place, Implementation Exchange 2010 & AD 2008. Also provided High availability

top of Microsoft V technologies for messaging and

ailability,

business continuity against any disaster. Also with centralized data center & administration, operational cost is reduced

transfer of information is more secured and structured with Microsoft ya g es t sm e r

ne of the leading IT Services and Solution Provider

company in Middle East, head quartered in Qatar

(Doha) wanted to have a centralized operation center from where it can operate across all its locations in UAE & Qatar, with latest messaging solution

A New End to End Solution

The Engineering and Constructionhave centralized messaging & disaster recovery solution with a secured & robust system for transmitting digital information. Progressive came up with a solution constitutes of high availability & security of information. The entire solution provthe end to end resolution for Progressive's solution constitutes of setting up a centralized data center, well connected with all their branch locations. The up gradation to Windows Active Directory 2008 & Exchange 20were suggested over existing AD & Exchange for making simplified network & administration The Company chose to go with this solution as it was convinced by Progressive’s technical expertise. This was a prestigious project asEngineering and Construction Company ofcountry chose Progressive to delimessaging solution for them.

Leveraging Microsoft Expertise

Microsoft’s Active directory 2008 &2010 are well known for its robust solution. With a complex exchange & AD infrastructure it was a very tough challenge to integrate all branches through a centralized data center by keeping the downtime to minimum and zero tolerance in dat

All the servers including AD, exchange server with

high availability, deployed on the Microsoft

virtualization environment (Hyper

Messaging

an end to end messaging IT Services and

and Solution Provider

, head quartered in Qatar

(Doha) wanted to have a centralized operation center from where it can operate across all its locations in UAE & Qatar, with latest messaging solution

Engineering and Construction giant wanted to have centralized messaging & disaster recovery solution with a secured & robust system for transmitting digital information. Progressive came

a solution constitutes of high availability & . The entire solution provided

the end to end resolution for all their needs.

Progressive's solution constitutes of setting up a centralized data center, well connected with all their branch locations. The up gradation to Windows Active Directory 2008 & Exchange 2010

ver existing AD & Exchange for making simplified network & administration.

The Company chose to go with this solution as it s technical expertise. as one of the leading

Construction Company of the deliver end to end

Microsoft’s Active directory 2008 & Exchange server 2010 are well known for its robust solution. With a complex exchange & AD infrastructure it was a very tough challenge to integrate all branches through a centralized data center by keeping the downtime to minimum and zero tolerance in data security.

All the servers including AD, exchange server with

high availability, deployed on the Microsoft

virtualization environment (Hyper-v).

Page 2: Progressive Messaging Solution For an IT Service Provider

Ease of Management

With this solution, the client got a solution that

was not only user friendly and with low

operational cost, but that was also more robust.

This is a critical issue for managing different sites.

Reduce Recovery Time by 20 Percent

Today, they can more rapidly recover from any

system failure, because its e-mail environments are replicated on numerous server computers in

multiple locations. “With Database Availability

Groups we keep seven copies of each database

online,” explains Bawab. “So if there is any

disaster or corruption in our database, our time to

recovery is drastically reduced opposed to the

previous system where we had to restore from tape and then rebuild the database.

Boosts Performance and Stability

The new e-mail solution automatically eliminates

bottlenecks that previously slowed performance—

such as system backups that consumed excessive

computer resources or high message volumes that

were not properly distributed across server

computers. “We’re going to see our biggest

performance gains with Exchange Server 2010 as

a result of the new capabilities of the Hub

Transport servers,” says Bawab. “They are more

resilient, and they automatically load balance

themselves and the Client Access servers. This not only removes the administrative burden, but it also

improves performance because the system

automatically decides which path will be the best to transport messages more quickly.”

The Messaging Solution Active Directory 2008: For a centralized active directory for all locations with ADC on Site location

Windows 2008 Server OS & Exchange 2010

Cluster Server: A consolidated DAG cluster based

Exchange helps in as a centralized domain controller for

Emails on top of Hyper-V

Exchange 2010 servers (Two): For redundancy & load sharing of CAS/HT roles Centralized exchange with disaster recovery boosted the availability of system and downsized the operational cost since all the administrator related activities were now be taken care from a single location. Also, with HP Direct attached storage and Microsoft Backup solution to rising database size controlled & taking mail.

Key Highlights

P r o g r e s s i v e h i g h l i g h t s f o l l o w i n g p o i n t s d u r i n g t h ed e p l o y m e n t o f S e r v e r s• M a k e a P r o p e r p l a n t o d o I m p l e m e n t a t i o n p h a s ew i s e w i t h C u s t o m e r .•

I m p l e m e n t A c t i v e d i r e c t o r y•

C r e a t e U s e r s , G r o u p s a n d O U .•

I n s t a l l a t i o n a n d c o n f i g u r a t i o n o f H y p e r - V V i r t u a lm a c h i n e .•

P r e p a r e t e s t l a b s e t u p a c c o r d i n g t o s c e n a r i ob e f o r e g o i n g t o s t a r t i m p l e m e n t a t i o n i np r o d u c t i o n .•

I n s t a l l a t i o n a n d c o n f i g u r a t i o n o f E x c h a n g e D A Go n H y p e r - V v i r t u a l m a c h i n e•

C r e a t e M a i l b o x o n E x c h a n g e s e r v e r 2 0 1 0 .• M a k e a P r o p e r p l a n t o d o I m p l e m e n t a t i o n p h a s ew i s e w i t h C u s t o m e r .•

I m p l e m e n t A c t i v e d i r e c t o r y•

C r e a t e U s e r s , G r o u p s a n d O U .•

I n s t a l l a t i o n a n d c o n f i g u r a t i o n o f H y p e r - V V i r t u a lm a c h i n e .

High Levels of Service

Progressive was committed to working closely with the client to provide training and support to ensure that the installation and the user acceptance periods went smoothly. Once all the systems had been setup and installed, the solution was also tested to ensure that it would perform as per the requirements.

About Progressive

Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Service encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. With an Integrated Quality Management system that comprises ISO 9001:2008, ISO 20000-1:2005 (previously BS15000-1) as well as ISO 27001:2005 (previously BS7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe. Progressive Infotech Pvt Ltd

C-161, Phase - II Extension, Noida - 201305

Phone: +91 - 120 - 4393939 Fax: +91 - 120 - 439392