progressive messaging solution for an it service provider
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Progressive-CasestudyTRANSCRIPT
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DeliveringSolution
In Brief
Challenge One of Qatar's Leading IT Services and Solution Provider Company wanted to deploy a centralized messaging solution which can address their all end to end messaging needs with secure transfer of information across all branches. Since the client is major giant in IT Services and Solutions provider in UAE and Qatar, this was an esteemed project for us.
Solution Progressive provided an integrated
solution with by setting up their head quarter as a centralized data center operating all administration activities from one place, Implementation Exchange 2010 & AD 2008. Also provided High availability with Disaster recovery, on top of Microsoft Hyper-V technologies for messaging and Domain solution
Benefits The solution delivers high availabili
business continuity against any disaster. Also with centralized data center & administration, operational cost is reduced and transfer of information is more secured and structured with Microsoft Hyper-V Virtualization Solution.
• I m p r o v e d w o r k e r p r o d u c t i v i t y
• R e d u c e d c o s t & I m p r o v e d I T e f f i c i e n c y• L a r g e r m a i l b o x e s w i t h r e d u c e d s t o r ac o s t s• R e d u c e d a n t i s p a m a n d m o n i t o r i n g c o s•
I m p r o v e d p r o d u c t i v i t y a n d c u s t o ms e r v i c e•
I m p r o v e d o r d e r f u l f i l l m e n t• R e d u c e d b a c k u p c o s t s b y 8 0 p e r c e n t
O
Delivering an Messaging
Progressive designs an end to end messaging solution for Qatar’s Leading IT ServicesSolution Provider Company.
and Company wanted to
deploy a centralized messaging solution which can address their all end to end
with secure transfer of . Since the
and , this
e provided an integrated
solution with by setting up their head quarter as a centralized data center operating all administration activities from one place, Implementation Exchange 2010 & AD 2008. Also provided High availability
top of Microsoft V technologies for messaging and
ailability,
business continuity against any disaster. Also with centralized data center & administration, operational cost is reduced
transfer of information is more secured and structured with Microsoft ya g es t sm e r
ne of the leading IT Services and Solution Provider
company in Middle East, head quartered in Qatar
(Doha) wanted to have a centralized operation center from where it can operate across all its locations in UAE & Qatar, with latest messaging solution
A New End to End Solution
The Engineering and Constructionhave centralized messaging & disaster recovery solution with a secured & robust system for transmitting digital information. Progressive came up with a solution constitutes of high availability & security of information. The entire solution provthe end to end resolution for Progressive's solution constitutes of setting up a centralized data center, well connected with all their branch locations. The up gradation to Windows Active Directory 2008 & Exchange 20were suggested over existing AD & Exchange for making simplified network & administration The Company chose to go with this solution as it was convinced by Progressive’s technical expertise. This was a prestigious project asEngineering and Construction Company ofcountry chose Progressive to delimessaging solution for them.
Leveraging Microsoft Expertise
Microsoft’s Active directory 2008 &2010 are well known for its robust solution. With a complex exchange & AD infrastructure it was a very tough challenge to integrate all branches through a centralized data center by keeping the downtime to minimum and zero tolerance in dat
All the servers including AD, exchange server with
high availability, deployed on the Microsoft
virtualization environment (Hyper
Messaging
an end to end messaging IT Services and
and Solution Provider
, head quartered in Qatar
(Doha) wanted to have a centralized operation center from where it can operate across all its locations in UAE & Qatar, with latest messaging solution
Engineering and Construction giant wanted to have centralized messaging & disaster recovery solution with a secured & robust system for transmitting digital information. Progressive came
a solution constitutes of high availability & . The entire solution provided
the end to end resolution for all their needs.
Progressive's solution constitutes of setting up a centralized data center, well connected with all their branch locations. The up gradation to Windows Active Directory 2008 & Exchange 2010
ver existing AD & Exchange for making simplified network & administration.
The Company chose to go with this solution as it s technical expertise. as one of the leading
Construction Company of the deliver end to end
Microsoft’s Active directory 2008 & Exchange server 2010 are well known for its robust solution. With a complex exchange & AD infrastructure it was a very tough challenge to integrate all branches through a centralized data center by keeping the downtime to minimum and zero tolerance in data security.
All the servers including AD, exchange server with
high availability, deployed on the Microsoft
virtualization environment (Hyper-v).
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Ease of Management
With this solution, the client got a solution that
was not only user friendly and with low
operational cost, but that was also more robust.
This is a critical issue for managing different sites.
Reduce Recovery Time by 20 Percent
Today, they can more rapidly recover from any
system failure, because its e-mail environments are replicated on numerous server computers in
multiple locations. “With Database Availability
Groups we keep seven copies of each database
online,” explains Bawab. “So if there is any
disaster or corruption in our database, our time to
recovery is drastically reduced opposed to the
previous system where we had to restore from tape and then rebuild the database.
Boosts Performance and Stability
The new e-mail solution automatically eliminates
bottlenecks that previously slowed performance—
such as system backups that consumed excessive
computer resources or high message volumes that
were not properly distributed across server
computers. “We’re going to see our biggest
performance gains with Exchange Server 2010 as
a result of the new capabilities of the Hub
Transport servers,” says Bawab. “They are more
resilient, and they automatically load balance
themselves and the Client Access servers. This not only removes the administrative burden, but it also
improves performance because the system
automatically decides which path will be the best to transport messages more quickly.”
The Messaging Solution Active Directory 2008: For a centralized active directory for all locations with ADC on Site location
Windows 2008 Server OS & Exchange 2010
Cluster Server: A consolidated DAG cluster based
Exchange helps in as a centralized domain controller for
Emails on top of Hyper-V
Exchange 2010 servers (Two): For redundancy & load sharing of CAS/HT roles Centralized exchange with disaster recovery boosted the availability of system and downsized the operational cost since all the administrator related activities were now be taken care from a single location. Also, with HP Direct attached storage and Microsoft Backup solution to rising database size controlled & taking mail.
Key Highlights
P r o g r e s s i v e h i g h l i g h t s f o l l o w i n g p o i n t s d u r i n g t h ed e p l o y m e n t o f S e r v e r s• M a k e a P r o p e r p l a n t o d o I m p l e m e n t a t i o n p h a s ew i s e w i t h C u s t o m e r .•
I m p l e m e n t A c t i v e d i r e c t o r y•
C r e a t e U s e r s , G r o u p s a n d O U .•
I n s t a l l a t i o n a n d c o n f i g u r a t i o n o f H y p e r - V V i r t u a lm a c h i n e .•
P r e p a r e t e s t l a b s e t u p a c c o r d i n g t o s c e n a r i ob e f o r e g o i n g t o s t a r t i m p l e m e n t a t i o n i np r o d u c t i o n .•
I n s t a l l a t i o n a n d c o n f i g u r a t i o n o f E x c h a n g e D A Go n H y p e r - V v i r t u a l m a c h i n e•
C r e a t e M a i l b o x o n E x c h a n g e s e r v e r 2 0 1 0 .• M a k e a P r o p e r p l a n t o d o I m p l e m e n t a t i o n p h a s ew i s e w i t h C u s t o m e r .•
I m p l e m e n t A c t i v e d i r e c t o r y•
C r e a t e U s e r s , G r o u p s a n d O U .•
I n s t a l l a t i o n a n d c o n f i g u r a t i o n o f H y p e r - V V i r t u a lm a c h i n e .
High Levels of Service
Progressive was committed to working closely with the client to provide training and support to ensure that the installation and the user acceptance periods went smoothly. Once all the systems had been setup and installed, the solution was also tested to ensure that it would perform as per the requirements.
About Progressive
Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Service encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. With an Integrated Quality Management system that comprises ISO 9001:2008, ISO 20000-1:2005 (previously BS15000-1) as well as ISO 27001:2005 (previously BS7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe. Progressive Infotech Pvt Ltd
C-161, Phase - II Extension, Noida - 201305
Phone: +91 - 120 - 4393939 Fax: +91 - 120 - 439392