progroup calendar 2015
DESCRIPTION
ProGroup has been established since 1985. Our Mission is to bring the best solution to solve our customers’ needs. We started with the Printing and Advertising Industry by solving customers’ printing needs. Through this aspect, our customers recognize us for our high level of service in Problem Solving Management. Today, ProGroup has vast experience in the service sector collaborating with different industries such as Printing, Media Agency, Magazine, Cleaning Service, Property Development, Construction & Renovation, Loyalty Program, F & B, etc. Therefore providing Customer Satisfaction, Quality Improvement and Service Excellence is our mission-vision. We develop best solutions to solve customers’ needs in the new market.TRANSCRIPT
CALL CENTRE CAPABILITIES
ProGroup Call Centre assesses, trains and retains the most effective call center representatives for customer service, technical support and telemarketing for the betterment of our Institution.
ProGroup Call Centre has invested more than SGD $600,000 for both Singapore and Malaysia sites as we are looking forward to provide excellent service to achieve full customer satisfaction.
Our Values are:
Providing Customer ServiceAssisting Enquiries and Solving Problems
Providing Help DeskImproving Quality Assurance
Our Values are:
Creating Customer OpportunitiesProviding Professional Consultation and
Situation HandlingProviding Excellent Service
PROGROUPTEAM FORCE
ProGroup International has an excellent Team Force consisting of the Marketing Department, Business Development, Product Division and Customer Service-after Sales Division.
We believe that every good opportunity is meant for a company who knows how to use it. We are doing our best to treasure and be fruitful in every occasion that arises.
ProGroup strongly believes in resolving customers’ needs thus providing the best solution to be the market leader.
ProGroup has been established since 1985. Our Mission is to bring the best solution to solve our customers’ needs.
We started with the Printing and Advertising Industry by solving customers’ printing needs. Through this aspect, our customers recognize us for our high level of service in Problem Solving
Management.
Today, ProGroup has vast experience in the service sector collaborating with different industries such as Printing, Media Agency, Magazine, Cleaning Service, Property Development,
Construction & Renovation, Loyalty Program, F & B, etc.
Therefore providing Customer Satisfaction, Quality Improvement and Service Excellence is our mission-vision. We develop best
solutions to solve customers’ needs in the new market.
ABOUT US
xmatecKONICA MINOLTA
01
• 1 Jan New Year's Day
2015 year 1 2 3
4
十一
十二
十三
十四
12 13 14 16
18
MON TUE WED THU FRI SATSUN
15 廿五
廿二
廿三
廿四
廿六
26 27 28 30 3129 初十
初七
初八
初九
十一
十二
5 6 7 9 10
11
8 十八
十五
十六
十七
十九
二十
廿一
廿八 19 20 21 23 24
25
22 初三
廿九
十二月
初二
初四
初五
初六
17 廿七
W
4
11
18
25
T
5
12
19
26
F
6
13
20
27
S
7
14
21
28
S
1
8
15
22
M
2
9
16
23
T
3
10
17
24
FEBRUARY 2015
T
4
11
18
25
F
5
12
19
26
S
6
13
20
27
S
7
14
21
28
M
1
8
15
22
29
T
2
9
16
23
30
W
3
10
17
24
31
DECEMBER 2014
T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
Jan
uar
y
02
• 19 Feb Chinese New Year
• 20 Feb Chinese New Year
5 6 7
8
十七
十八
十九1 2 3十
三十四
十五 4 十
六
二十
16 17 18 20
22
MON TUE WED THU FRI SATSUN
19 一月
廿八
廿九
三十
初二
9 10 11 13 14
15
12 廿四
廿一
廿二
廿三
廿五
廿六
廿七
初四 23 24 25 27 2826 初
八初五
初六
初七
初九
初十
21 初三
2015 year
www.wallab.asia T : (+65) 3152 0339 F : (+65) 3152 0369
W
4
11
18
25
T
5
12
19
26
F
6
13
20
27
S
7
14
21
28
S
1
8
15
22
29
M
2
9
16
23
30
T
3
10
17
24
31
MARCH 2015
T
1
8
15
22
29
F
2
9
16
23
30
S
3
10
17
24
31
S
4
11
18
25
M
5
12
19
26
T
6
13
20
27
W
7
14
21
28
JANUARY 2015Fe
bru
ary
5 6 7
8
十五
十六
十七1 2 3十
一十二
十三 4 十
四
十八
16 17 18 20
22
MON TUE WED THU FRI SATSUN
19 廿九
廿六
廿七
廿八
二月
30 31十一
十二
9 10 11 13 14
15
12 廿二
十九
二十
廿一
廿三
廿四
廿五
初三 23 24 25 27 28
29
26 初七
初四
初五
初六
初八
初九
初十
21 初二
S
5
12
19
26
S
4
11
18
25
M
6
13
20
27
T
7
14
21
28
W
1
8
15
22
29
T
2
9
16
23
30
F
3
10
17
24
APRIL 2015
W
4
11
18
25
T
5
12
19
26
F
6
13
20
27
S
7
14
21
28
S
1
8
15
22
M
2
9
16
23
T
3
10
17
24
FEBRUARY 2015
2015 year
03
www.voola.com.sg T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
Mar
ch
2 3 4
5
十四
十五
十六1 十
三
十七
13 14 15 17
19
MON TUE WED THU FRI SATSUN
16 廿八
廿五
廿六
廿七
廿九
27 28 29 30 十二
初九
初十
十一
6 7 8 10 11
12
9 廿一
十八
十九
二十
廿二
廿三
廿四
三月 20 21 22 24 25
26
23 初五
初二
初三
初四
初六
初七
初八
18 三十
• 3 Apr Good Friday
W
4
11
18
25
T
5
12
19
26
F
6
13
20
27
S
7
14
21
28
S
1
8
15
22
29
M
2
9
16
23
30
T
3
10
17
24
31
MARCH 2015
F
1
8
15
22
29
S
2
9
16
23
30
S
31
3
10
17
24
M
4
11
18
25
T
5
12
19
26
W
6
13
20
27
T
7
14
21
28
MAY 2015
2015 year
04 Ap
ril
T : (+65) +65 3152 0389 F : (+65) 3152 0369 [email protected]
• 1 May Labour Day
1 2
3
十三
十四31 十
四
十五
11 12 13 15
17
14 廿六
廿三
廿四
廿五
廿七
25 26 27 29 3028 十一
初八
初九
初十
十二
十三
4 5 6 8 9
10
7 十九
十六
十七
十八
二十
廿一
廿二
廿九 18 19 20 22 23
24
21 初四
四月
初二
初三
初五
初六
初七
16 廿八
T
4
11
18
25
F
5
12
19
26
S
6
13
20
27
S
7
14
21
28
M
1
8
15
22
29
T
2
9
16
23
30
W
3
10
17
24
JUNE 2015
S
5
12
19
26
S
4
11
18
25
M
6
13
20
27
T
7
14
21
28
W
1
8
15
22
29
T
2
9
16
23
30
F
3
10
17
24
APRIL 2015
2015 year
05
www.deAether.com T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
May
MON TUE WED THU FRI SATSUN
www.aems.com.sg
T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
• 1 Jun Vesak Day
F
1
8
15
22
29
S
2
9
16
23
30
S
31
3
10
17
24
M
4
11
18
25
T
5
12
19
26
W
6
13
20
27
T
7
14
21
28
MAY 2015
S
5
12
19
26
S
4
11
18
25
M
6
13
20
27
T
7
14
21
28
W
1
8
15
22
29
T
2
9
16
23
30
F
3
10
17
24
31
JULY 2015
4 5 6
7
十八
十九
二十1 2十
五十六 3 十
七
廿一
15 16 17 19
21
18 初三
廿九
五月
初二
初四
29 30十四
十五
8 9 10 12 13
14
11 廿五
廿二
廿三
廿四
廿六
廿七
廿八
初六 22 23 24 26 27
28
25 初十
初七
初八
初九
十一
十二
十三
20 初五
2015 year
06 Jun
e
T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
MON TUE WED THU FRI SATSUN
2015 year
• 17 Jul Hari Raya Puasa
2 3 4
5
十七
十八
十九1 十
六
二十
13 14 15 17
19
MON TUE WED THU FRI SATSUN
16 六月
廿八
廿九
三十
初二
27 28 29 3130 十五
十二
十三
十四
十六
6 7 8 10 11
12
9 廿四
廿一
廿二
廿三
廿五
廿六
廿七
初四 20 21 22 24 25
26
23 初八
初五
初六
初七
初九
初十
十一
18 初三
T
4
11
18
25
F
5
12
19
26
S
6
13
20
27
S
7
14
21
28
M
1
8
15
22
29
T
2
9
16
23
30
W
3
10
17
24
31
JUNE 2015
F
7
14
21
28
S
30
2
9
16
23
S
1
8
15
22
29
M
31
3
10
17
24
T
4
11
18
25
W
5
12
19
26
T
6
13
20
27
AUGUST 2015
07
T : (+65) 3152 1068 F : (+65) 3152 0369 [email protected]
July
• 9 Aug National Day
• 10 Aug 'National Day' observed
1
2
十七30 31十
七十八
十八
10 11 12 14
16
MON TUE WED THU FRI SATSUN
13 廿九
廿六
廿七
廿八
七月
24 25 26 28 2927 十四
十一
十二
十三
十五
十六
3 4 5 7 86 廿二
十九
二十
廿一
廿三
廿四
初三 17 18 19 21 22
23
20 初七
初四
初五
初六
初八
初九
初十
15初二9 廿
五
S
5
12
19
26
S
4
11
18
25
M
6
13
20
27
T
7
14
21
28
W
1
8
15
22
29
T
2
9
16
23
30
F
3
10
17
24
31
JULY 2015
F
4
11
18
25
S
6
13
20
27
S
5
12
19
26
M
7
14
21
28
T
1
8
15
22
29
W
2
9
16
23
30
T
3
10
17
24
SEPTEMBER 2015
2015 year
08 Au
gu
st
T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]/rs
• 24 Sep Hari Raya Haji
3 4 5
6
廿一
廿二
廿三1 十
九 2 二十
廿四
14 15 16 18
20
MON TUE WED THU FRI SATSUN
17 初五
初二
初三
初四
初六
28 29 30十六
十七
十八
7 8 9 11 12
13
10 廿八
廿五
廿六
廿七
廿九
三十
八月
初八 21 22 23 25 26
27
24 十二
初九
初十
十一
十三
十四
十五
19 初七
T
1
8
15
22
29
F
2
9
16
23
30
S
3
10
17
24
31
S
4
11
18
25
M
5
12
19
26
T
6
13
20
27
W
7
14
21
28
OCTOBER 2015
F
7
14
21
28
S
30
2
9
16
23
S
1
8
15
22
29
M
31
3
10
17
24
T
4
11
18
25
W
5
12
19
26
T
6
13
20
27
AUGUST 2015
2015 year
09Se
pte
mb
er
www.voola.com.sg T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
1 2 3
4
十九
二十
廿一
廿二
12 13 14 16
18
MON TUE WED THU FRI SATSUN
15 初三
三十
九月
初二
初四
26 27 28 30 3129 十七
十四
十五
十六
十八
十九
5 6 7 9 10
11
8 廿六
廿三
廿四
廿五
廿七
廿八
廿九
初六 19 20 21 23 24
25
22 初十
初七
初八
初九
十一
十二
十三
17 初五
F
4
11
18
25
S
6
13
20
27
S
5
12
19
26
M
7
14
21
28
T
1
8
15
22
29
W
2
9
16
23
30
T
3
10
17
24
SEPTEMBER 2015
W
4
11
18
25
T
5
12
19
26
F
6
13
20
27
S
7
14
21
28
S
1
8
15
22
29
M
2
9
16
23
30
T
3
10
17
24
NOVEMBER 2015
2015 year
10
www.deAether.com T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
Oct
ob
er
T
1
8
15
22
29
F
2
9
16
23
30
S
3
10
17
24
31
S
4
11
18
25
M
5
12
19
26
T
6
13
20
27
W
7
14
21
28
OCTOBER 2015
• 10 Nov Diwali/Deepavali
5 6 7
8
廿四
廿五
廿六1 2 3二
十廿一
廿二 4 廿
三
廿七
16 17 18 20
22
MON TUE WED THU FRI SATSUN
19 初八
初五
初六
初七
初九
30 十九
9 10 11 13 14
15
12 十月
廿八
廿九
三十
初二
初三
初四
十一 23 24 25 27 28
29
26 十五
十二
十三
十四
十六
十七
十八
21 初十
F
4
11
18
25
S
6
13
20
27
S
5
12
19
26
M
7
14
21
28
T
1
8
15
22
29
W
2
9
16
23
30
T
3
10
17
24
31
DECEMBER 2015
2015 year
11
T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
No
vem
ber
• 25 Dec Christmas Day
3 4 5
6
廿二
廿三
廿四1 二
十 2 廿一
廿五
14 15 16 18
20
MON TUE WED THU FRI SATSUN
17 初七
初四
初五
初六
初八
28 29 30 31 廿一
十八
十九
二十
7 8 9 11 12
13
10 廿九
廿六
廿七
廿八
十一月
初二
初三
初十 21 22 23 25 26
27
24 十四
十一
十二
十三
十五
十六
十七
19 初九
W
4
11
18
25
T
5
12
19
26
F
6
13
20
27
S
7
14
21
28
S
1
8
15
22
29
M
2
9
16
23
30
T
3
10
17
24
NOVEMBER 2015
F
1
8
15
22
29
S
2
9
16
23
30
S
31
3
10
17
24
M
4
11
18
25
T
5
12
19
26
W
6
13
20
27
T
7
14
21
28
JANUARY 2016
2015 year
12 Dec
emb
er
www.progroup.asia T : (+65) 3152 0339 F : (+65) 3152 0369 [email protected]
Cleaning & Environment Management
www.aems.com.sg www.deaether.com
Media & Creative Consultancy
www.proprint.asia
Large Format Printing Services
www.voola.com.sg
Magazine & Advertising Solutions
www.wallab.asia
Customise Printing on Wall Mural & Roller/Vertical Blinds
www.accomo.asia
Manufacturer of Post Press & Large Format Printing Machine
www.greentoast.asia
Digital Printing & Design Service
www.xmatec.com
Authorized reseller ofKonica Minolta
xmatec
[email protected]/progroupasia
A ProGroup International Pte Ltd