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SUMMER INTERNSHIP PROJECT REPORT 2011

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INTRODUCTION


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1.1. OVERVIEW OF SUMMER INTERNSHIP COURSES

Summer internship courses were basically scheduled in South Korea, in Korean

Aerospace University and DongGuk University, to learn specialized skills from world class

universities. Korea is a beautiful place excelling well in tourism and academic institutions. There

were many courses made availableto the students during this summer (July-August 2011). All

these courses were intended towards only one goal that is to educate and empower the students

with knowledge of the subjects and cultural experiences through theoretical classes and

Industrial visits. All these courses were handled by eminent professors from well established

universities. Most of these courses were aviation, engineering or management related. This

report is analysis of three of those courses, namely

1. Aviation safety and security

2. Airline Management and Operations &

3. Leadership Negotiation Strategies and Applications

1.2. OVERVIEW OF KOREAN AEROSPACE UNIVERSITYThe first two courses that is Aviation safety and security& Airline management and

Operations were both conducted by Korean Aerospace University, South Korea. It is located

just 40 minutes away from Incheon International Airport and is one of the small but powerful

University in Korea that is specialized in Aviation sector. Both these courses were conducted by

Professor James Higgins, a professor from University of North Dakota, USA. The course was

from June 20th to July 8th. Classes were from Monday through Friday for three weeks, with 15

hours per week. Aviation safety and security was in the morning session, which is from 9:00 to12:00 and Airline Management and Operations was in the afternoon session, which is from

14:00 to 17:00.


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1.3. OVERVIEW OF DONGGUK UNIVERSITYThe third course, which is Leadership Negotiation Strategies and Applications was

conducted by DongGuk University, South Korea. It is one of the worlds top 100 InternationalUniversities. It has collaborations with 123 universities from 35 different countries as of October

2010. This course was conducted by two professors, Dr. Patrice M. Buzzanell and Dr. Steven R.

Wilson. Both were from Purdue University, USA.

The course was from July 18th

to July 29th

. Classes were from Monday through Friday for

two weeks, with 15 hours per week. The classes were scheduled in the afternoon session, which

is from 14:00 to 17:00.

Mostly the classes were theoretical and involved the active participation of the students.

There were group activities in class, group presentations and mostly it was informative because

not only the professors but students also were encouraged to share information about the subject

topic. There were lot of reading assignments, and the classes were based on such reading

assignments.


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OBJECTIVE


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2.1. OVERALL COURSE OBJECTIVE

These summer courses were an opportunity for all the students from various countries

and cultural backgrounds to learn new things from other international students and their cultures.

It was an exposure to world community. The primary objective of this summer program was to

inculcate wider knowledge about the subjects in international standards and also to learn the new

culture of the country Korea.

Exposure to international standards and corporate world is a must for any student who

aspires to be a part of the globalized organizations. Especially the students from Aviation

Management should be more eager to learn new cultures and the differences from any people

they meet and this course helped students, especially Aviation and Management students to

fulfill their expectations.

Students doing Aviation Management as their major had most advantage because all

these summer courses were like designed for them. It was most relevant to them than students

with any other major. Be it the aviation safety and security course or the airline operations andmanagement course or the leadership and negotiation course, it helped the Aviation Management

students more than the students who had Aerospace Engineering or General Management as their

major.

The infrastructure, course schedule and the way of handling classes were all designed in

such a way that the students can learn the subject and understand it even though it was for only

two or three weeks. The course also had Industrial visits and cultural visits to places where the

students may land up in a job in future.


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2.2. COURSE INSTRUCTORSThe professors, who handled these subjects, were highly qualified and well experienced in

the field of teaching; also they had wide and deep knowledge about the subjects. They havetravelled a lot of places and have had more experiences with young and aspiring students so they

knew what the students were expecting out of them.

Professor James Higgins from University of North Dakota, who conducted classes in

Korean Aerospace University, is an eminent professor who knows more about Aviation Safety

and also about the Operations and Management of Airline has more experience in flying than

teaching this subject and also he has in his blood to fly. He comes from a family of pilots and

married to a pilot, he knows the nook and corner of the flying operations, security, safety etc.

Dr. Wilson and Dr. Buzzanell are basically husband and wife, who handled the class in

DongGuk University. They are very experienced and have articles published on this particular

subject of leadership and negotiation. They have their countrys style in their way of handling

classes that is they are very American.


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DESCRIPTION OF THE COURSES


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3.1. AVIATION SAFETY AND SECURITY

COURSE OBJECTIVE:

The main objective of this course was to obtain a foundation in Safety Management

Systems (SMS) and security practices as applied to aviation organizations and industries.

CLASS PHILOSOPHY:

The class operated on three principles:

(1) Ability to effectively interact with other people,

(2) Ability to identify, adapt and predict change, and

(3) Total amount of effort extended.

GRADING:

The standard aviation undergraduate grading scale was applied:

A+ 96-100%

A 90-95%

B+ 85-89%

B 80-84%

C+ 75-79%

C 70-74%

D+ 65-69%

D 60-64%

F


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The marks were awarded to the students based on their performance on various activities

according to the following table.

Group Presentation 25%

Mid-term Exam 20%

Final Exam* 25%

Quizzes/Assignments/Case Studies 30%

*The final exam is comprehensive and will constitute 25% of overall course grade

COURSE CONTENTS:

SESSION 1 TO 5: INTRODUCTION, SAFETY CONCEPTS AND CULTURE

The first day had the inaugural function of the International Summer Program-2011inthe auditorium of the Korean Aerospace University. After that directly the classes commenced.

The first weeks session consisted of Course Introduction, Introduction and History,Safety Concepts and Theories, Case Study on Safety concept, Safety Culture. The general norms

and rules of aviation safety was discussed, also the basic errors committed by the pilots, groundstaff and other authorities were discussed and a case study on safety concepts was done.

SESSION 6 TO 10: SAFETY MANAGEMENT AND RISKS

The second weeks session consisted of Introduction to Safety Management, Case Study

on Safety Management, Error Management, Risks and Hazards. The discussion was based uponmanagement oriented safety measures, the risks involved in careless human mistakes and how

the carelessness turns into rude behaviour or habit to some of the personnel handling such tasks

and job.

There was also a mid-term exam for the course which was in the session 7 of the secondweek. It was three hours open note exam. All the topics covered from session 1 to 6 wasanalyzed and questioned. There were also questions that stimulate the thought process of the

students, that is application oriented questions and scenario oriented questions.


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SESSION 11 TO 15: INTERNATIONAL SAFETY TERMS AND POLICIES

The third weeks session consisted of ICAO Safety Management, Risks Continued,

Introduction to SMS, Implementing SMS, Security Procedures, Group Presentations and FinalExam. It was the very important topics of ICAOs safety management and the risks and hazards

involved in its SAFETY MANAGEMENT SYSTEM (SMS). There was also a final examcovering all topics, also a group presentation on their topic of interest.

All these contents were scheduled to be covered in three weeks of class, but actually theyare bigger subjects and can be taken as a subject for a full semester or a full research study.

3.2. AIRLINE OPERATIONS AND MANAGEMENTCOURSE OBJECTIVE:

The objective of this course is to obtain a foundation in management theory with specific

focuses in airline economics, marketing, operations and competition.

CLASS PHILOSOPHY:

The class operated on three principles:

(1) Ability to effectively interact with other people,

(2) Ability to identify, adapt and predict change, and

(3) Total amount of effort extended.

GRADING:

The standard aviation undergraduate grading scale was applied:

A+ 96-100%

A 90-95%

B+ 85-89%


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B 80-84%

C+ 75-79%

C 70-74%

D+ 65-69%

D 60-64%

F


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SESSION 6 TO 10: ECONOMICS AND STRATEGIES

The second weeks session consisted Industry Overview, Six Sigma, Industry Overview,Benchmarking, International Industry, American Economics, Blue Ocean Strategy, Airline

Economics, Web 2.0, Marketing.

There was also a mid-term exam for the course which was in the session 7 of the second

week. It was three hours open note exam. All the topics covered from session 1 to 6 wasanalyzed and questioned. There were also questions that stimulate the thought process of the

students, that is application oriented questions and scenario oriented questions.

SESSION 11 TO 15: REVENUE MANAGEMENT AND LABOR

The third weeks session consisted of Revenue Management, Finance, Financial Reports,Labor, and Open Conversation. The discussion was about the management crisis and theeconomic dependence of the industry. There was also a final exam covering all topics, also a

group presentation on their topic of interest.

All these contents were scheduled to be covered in three weeks of class, but actually theyare bigger subjects and can be taken as a subject for a full semester or a full research study.

3.3.LEADERSHIP NEGOTIATION STRATEGIES AND APPLICATIONS

The course started on July 18th with an inaugural session. The professors handlingvarious summer courses were introduced and a brief video of DongGuk University was

displayed, also a small campus tour was arranged.

SESSION 1 TO 5: LEADERSHIP STRATEGIES AND CULTURE

The first weeks session was concentrated on the Leadership and its various theories andstrategies. The various topics discussed were Leadership and culture, types of leadership,

theories of leadership, leadership as framing and courage, and cross cultural theories andconcepts of leadership, also the first week had two reflection assignments.


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SESSION 6 TO 10: NEGOTIATION CONCEPTS AND PRACTICES

The second weeks session was concentrated on the various negotiation techniques andits theories. The topics discussed include Introduction and definition, distributive bargaining,

integrative bargaining, ethics and negotiation, and culture and negotiation. Second week also hadtwo reflection and lot of group activities and a final exam consisting of both leadership and

negotiation. There was a graduation day ceremony and dinner, in both the Universities.


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INDUSTRIAL VISITS


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There were two industrial visits from Korean Aerospace University. One was to an airlinethat has an MOU with the university, which is Koreas National Airlines Korean Air. The second

one was Incheon International Airport. There was also an industrial visit arranged by ProfessorGanapathy of DongGuk University to a tractor manufacturing and one of the leading industries

in Korea that is LSMtron technologies limited.

4.1. KOREAN AIR

Korean Air was founded by the South Korean government in 1962 as Korean Air Lines toreplace Korean National Airlines, which was founded in 1946. On 1 March 1969 the HanjinTransport Group took control of the fledgling airline.

The airline has 16,623 employees (as of March 2007). In May 2011, the carrier took deliveryof its first Airbus A380. Its main hubs are Incheon International Airport and Gimpo Airport,both located in South Korea itself.

Korean Air has services to 116 different destinations with fleet size of 137 including cargoand they have placed order for 61 aircrafts.

Korean Air industrial visit was on July 11, 2011. It was a Monday morning and was a busyday in Korean Air office. At first there was a brief Introduction and lecture on Korean Airs

history and its evolution. Then we had a small video presentation on Korean Airs achievements and a brief note on

the days agenda. There was a visit tothe maintenance hangar of Korean Air in Gimpo International Airport. Itsparking bays was in ground floor and its size was 2.5where they park the aircrafts for c-checks and other maintenance works.

In the first floor there was other maintenance and parts storagewhere they had different partsstored and engineered for their aircrafts.

There was also a demonstration on the landing gear techniques, both manually and non-manually and also there was a mock set up of cabin, so that they practiced on various

functions and works done in the cabin including the door handling and emergency evacuationetc.

There was also a visit to its cargo terminal in the Incheon International Airport and variousexports, import and transit cargo were shown and its various activities involved in storing

and transporting cargo was briefed. There was also a briefing about their storage vaults fordifferent materials were shown and why some materials were prohibited to transport was

explained.


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4.2. INCHEON INTERNATIONAL AIRPORT

Incheon International Airport (IIA) is the largest airport in South Korea, the primary airportserving the Seoul national capital area, and one of the largest and busiest airports in theworld.

From 2006 to 2008, it was rated the best airport in the world by the Airports CouncilInternational and received the full 5-star ranking by Skytrax, which not many airports haveachieved yet.

The airport has a golf course, spa, private sleeping rooms, and ice skating rink, a casino,indoor gardens and a Museum of Korean Culture. It is located 70 km west of Seoul and it is

the main hub for many airlines. The airport serves as a hub for international civilian air transportation and cargo traffic in

East Asia. Incheon International Airport is also currently Asia's eighth busiest airport in

terms of passengers, the world's second busiest airport in terms of international cargo andfreight, and the world's ninth busiest airport in terms of international passengers in 2010. Industrial visit to Incheon International Airport was on scheduled on July 13, 2011. When we

arrived at the office building, it was still raining and we had a cup of coffee and then thedirector of the IIA addressed the students.

A small briefing about the history and achievements of the airport and a video shown on howit was built on sea, with remarkably less time frame and how it came to full operation within

a short span of time. After the lectures there was a bus tour to airside. First when we entered the airport premises,

there was a security check and a student without passport was not allowed. We were given special ID tags and closed circuit frequency trans-receiver to communicate in

case we stepped out of the bus. We visited the safety and the emergency department first and witnessed a demonstration ofthe firemen and crew with their vehicles on some of their tactics to handle emergency. Wealso learned that each of their vehicle cost two millions each.

Also we saw a mock up aircraft on display. We were allowed to enter inside the aircraft, butthere was no demonstration on that mock aircraft.

Then after the airside, there was the landside tour which was by walk and various featureslike their cultural based shops, many of their resting places and restaurants were explained.

They also showed us their ice skating rink and three other floors full of features that attractthe passengers from worldwide.


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4.3. LSMTRON LS Mtron is a group of companies of LS group which has many industries attached as its

wings. LS Mtron basically has two main manufacturing units namely machinery and

component manufacturing units. In machinery manufacturing unit they manufacture Tractors, Injection Molding Systems and

Army tank belt manufacturing unit.

In components manufacturing unit they manufacture Electronic parts, Electronic circuitmaterials, and Ultra capacitor and Vehicle parts.

LS Mtron has six international offices including India, Singapore, Russia, UAE, Japan andSlovakia.

LSMtron industrial visit was arranged by Prof. Ganapathy of DongGuk University on July20, 2011.

It was a long drive in the bus and then when we reached there, we had a brief introduction inthe auditorium and watched a video explaining the history and achievements of the industry.

Then a visit to the tractor manufacturing plant, explaining all the engineering works and theiractive participation in supporting Koreas economy was briefed.

Also with special permission we were allowed to visit the army tank belts manufacturingunit, which is otherwise not permitted for any foreign nationals, but we were not allowed to

take any pictures in any of the units.

The visit was over with a lunch serving Korean traditional food and a souvenir carrying thename of the LS Mtron.


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CULTURAL VISITS

There were many places in Korea to be visited namely, Seoul Tower the most

significant and tallest structure in Seoul city and is called as Namsan Tower, Yongsan

Electronics Market one of the biggest electronics market in the Seoul, located in the Seoul

subway station, Sindorim another important subway station where one of the biggest e-mart is

located and several other big shopping malls are located, Banpo Bridge it is a bridge that runs

over the Han river and it is connected to the worlds second largest bridge and ferry ride in the

Han river is a must for any foreign visitor, 63 building it is one of the tallest buildings in Korea

that features many restaurants and shops, Busan Mountain trekking spot and famous for its

temple, in fact the monk there greeted us with a good gesture of offering us free lunch and took atour of the whole temple and other buildings.


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CONCLUSION

The summer internship program intended the students to have a different cultural and

very educative experience and it has been one to all the students participated. Many innovative,

informative and cultural experiences were new to most of the participants.

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