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Project Compass National Convening Arlington, Virginia April 25-26, 2012

1Marilyn JohnsonAuthor,This Book is Overdue! How Librarians and Cybrarians Can Save Us.

2Key Tips for Telling Your Story

Pam Jaskot

3Key Ingredients for a GREAT StoryKey Ingredients for a GREAT Story

Be passionateHave a characterState a problemProvide a solutionHave a message

Image: http://e-devotion.blogspot.com/2011/06/whats-your-story.htmlBe passionateState a problemProvide a solutionHave a messageHave character4Telling Your StoryWho should tell your story?Who should your story be told to?

Image: http://internetbusinessmastery.com/telling-your-story

Image: http://www.silverpop.com/blogs/email-marketing/wanted-email-marketers-who-can-speak.html5Resources for Telling Your StoryColorado Public Library Advocacy Initiative The Big Hairy Audacious Goal http://bhagcolorado.blogspot.com/Telling the Library Story Tool Kit Iowa State Libraryhttp://www.statelibraryofiowa.org/ld/t-z/tell-library-storyAmerican Library Associationhttp://www.ala.org/advocacy/advleg/advocacyuniversity/toolkit/makingthecase/story Texas Library Associationhttp://www.txla.org/what-my-library-means-to-meWebJunctionhttp://www.webjunction.org/documents/wj/Telling_the_Library_Story.htmlNorth Carolina Library Advocacyhttp://nclibraryadvocacy.wordpress.com/nc-libraries/your-story/Ron Carlee

Chief Operating Officer, International City/County Management AssociationWelcome to Arlington

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9Day 1Chrystie: Empathy, support, service & space to turn blood orange.Mary: We're not in the library business; we're in the community business.Kendra: Mark-up your workbooks with smiles & tears of joy.Garry: Plan from the outside in, orangutan baby.Betha: Show curiosity, collaboration + compassion regardless impact on cats & dogs.Susan: Make library a "need to have"Jane: We made it simple in government terms. We all remember our library card.Terry Lee: The local level is a crazy thing; follow the $$.10Leadership is Not a Game of Solitaire.Leadership is influencing others toward a purpose.11The World of (Team)WorkTASKWORKMANAGERIALWORKLEADERSHIPWORK

Its not what you doIts what you do with others.12

Effective LeadersSocialized Power Orientation High Emotional MaturityPERSONALHUMILITYAMBITIONforORGANIZATION

Jim Collins13Leadership For Organizational AmbitionCreate the brand build an image.Vision, Mission, Values, PlanWhat do you produce? Outcome / ImpactHow well do you do it?How do you know?14

15Whats a Patron in the FreePublic Library?16

The Free Public Library17Aaron WildavskyBe a Good PoliticianCultivate an active clienteleDevelop confidence among officialsExploit ones opportunitiesClientele: Find, Serve, Expand, Get FeedbackConfidenceBe what they think you are.Play it straightHave integrity18Budget video http://tascha.washington.edu/usimpact/instruction-videos.html Have compelling data on outputs, outcomes, impact (e.g., Opportunity for All)Pair the data with a compelling story that gives makes the data live.19Inter-Organizational:Cultivating a Clientele

20Why NOT Work TogetherCostly, especially time.Loss of decision-making autonomy.Guilt by association.

21John Prine Some humans ain't humanSome people ain't kindYou open up their heartsAnd here's what you'll findA few frozen pizzasSome ice cubes with hairA broken PopsicleYou don't want to go there

Some humans ain't humanThough they walk like we doThey live and they breatheJust to turn the old screwThey screw you when you're sleepingThey try to screw you blindSome humans ain't humanSome people ain't kind

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23Why Work Together?Theres something meaningful to do together:Goal AchievementInterdependenceThe perceived value of working together is greater than the perceived cost (and not just in dollars).24Interdependence in Asymmetrical

25Habit 5.Seek first to understand andThen to be understood.

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27Basic ProcessWhat do I want to do?With whom?Get to know each other.Make and implement a plan.Build trust.28Practical ThingsType of RelationshipService implementationInformation diffusionProblem solvingCommunity capacity buildingManage RelationshipAccountabilityLegitimacyConflictDesign (governance)Self-GovernanceLead OrganizationThird-Party AdministrationCommitment

Milard, H. Brinton & Provan, Keith G. (2006). A ManagersGuide to Choosing and Using Collaborative Networks. IBM Center for the Business of Government29Collaboration for What?

30Collaboration for WhatEfficiencyEffectivenessImageTechnologyEconomyJob seekingSmall businessEducationDigital literacyJob skillsHealth & WellnessSocial Connectedness

31We Dont Know What We Dont KnowWhat is important in your community?To whom?How do you know?Who do you know? Who you know?Who knows you? Who should know you?Who does your organization need?Who needs your organization?

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33rcarlee@icma.orgTwitter: roncarlee34State TeamBreakout Discussions

Concourse Room 1Cavalier Room B/CConcourse Room 2Cavalier Room AArizonaArkansasCaliforniaColoradoConnecticutDCDelawareFloridaGeorgiaHawaiiIowaIdahoIndianaKansasIllinoisKentuckyLouisianaMaineMichiganMinnesotaMissouriMontanaMississippiNorth CarolinaNebraskaNew JerseyNevadaNew YorkOhioOklahomaPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexas UtahVermontVirginiaWashingtonWyoming

Main BallroomAlaskaOregonNorth DakotaWisconsinWest Virginia

Moving forward

Thank you!

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