project fundamental
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MODULE 2PROJECT FUNDMENTALS
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Project Fundamentals
What is a PMBOK Guide?
PMBOK Gu id e (pronounced PIM-BOK) stands for A Guide to Project
Management Body of Knowledge. It is actually a book which presents a set
of standard terminology and guidelines for project management. This book is
published by the Project Management Institute (PMI), U.S.A. The PMPCertification Exam is based on the PMBOK Gu ide. (We shall look at this
again in later slides)
What is a Project?
*A project is A temporary endeavor to create a unique product,
service orresult.
The outcome of a project viz. product, service or result is
collectively termed as a Deliverable.
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Project Characteristics:
Temporary
A project is temporaryin nature.Which means it has a def ini te
startand an end date . Temporary
could mean a week, a month, a
year or few years or perhaps evena decade.
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Project Characteristics:
Unique
A project creates a unique
deliverable which could be a
product, service or a result that is
tangibleormeasurable.
It could be a building construction,software tool or an engineering
drawing.
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Project Characteristics:
Progressively Elaborated
As you keep working on the project, you
learn to know more about the project.The project begins with a conceptual or
high level, then as you gather more and
more information, the requirements are
refinedor becomespecific.
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Why projects are undertaken:
Few reasons why projects are undertaken by any organization:
Market Demand or Business Need: An opportunity to cater to the demands of the
market
Organization Need: An internal requirement for the organization to improve its
operations better infrastructure, reduction in costs, improve profits etc.
Customer Need: A customer requirements are catered by creating a new project
Technological Advance: A change in technology makes it a compulsion for the
organization to adapt to changes and stay ahead of the competition
Legal Requirement: Changes in Government Laws & Regulations
Social Need: Societal cause; project for the benefit of public usually by Govt.
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Project End Criteria:
A project ends when its objective (s) or goal(s) is/are achieved
The requirement for the project no longer exists and as a result it gets cancelled or
terminated
Examples of Project:
Rail Roads, Buildings, Bridges etc. (construction based projects)
Engineering drawing plan for a new sports car model or an automobile
(architectural/drawing projects)
Developing a software application (IT based projects)
Feasibility or viability or pilot study (Research based projects)
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Operations:
Ongoing
Operations are ongoing or repetitive in nature
Requires planning, people and other resources similar to a project with the only difference
that it is continuous. There is no end date
Purpose is to sustain the functioning of a business
Includes the organizational procedures
For example: Day to day activities like Financial or Accounting operations, Human Resourceoperations, Logistics & Transport operations
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What is Project Management?
*Project ManagementisTheapplication of knowledge, skills, tools and techniques to project
activities to meet the projectrequirements.
What are the Project Constraints?
Project constraints are the factors that affect a project outcome. Some of the project
constraints are Scope, Cost/Budget, Time/Schedule, Quality, Risk, Resources.
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Project Constraints (continued)
The project constraints are interlinked and any change in one constraint could affect the
remaining constraints.
For example: A cost change could affect the schedule, scope and there by the quality.
Quality
Scope
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What is a Project Management Office (PMO)?
A Project Management Office or Project Office could be a
separate department that supports project management by
Providing the policies, methodologies and templates formanaging projects within the organization.
Providing support and guidance to others in the organization
on how to manage projects, training others in project
management or project management software and assistingwith specific project management tools.
Providing project managers for different projects in some
cases.
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What is a Phase?A Project is logically divided into small portions called Phases. Each phase
has a duration and one or more deliverable associated with it. The phases are
project specific.
For example: An IT project could have Requirements, Analysis, Design,Development and Implementation phases.
Phases can be executed in sequence or simultaneously (overlap one another)
At the end of each phase, a decision is taken whether to continue to the next
phase or terminate the project. Its called Phase Exit or Phase Gate or
Kill Gate orPhase End Review.
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What are Regulations and Standards?
Regulation is an official document that provides guidelines and is issued by a Government .
Compliance to regulations are mandatory.
Standards on the other hand provides guidelines or best practices defined by a recognizedbody (private). Compliance to standards are not mandatory but may be helpful.
What is a system?
System could be a physical system like computer or formal procedure, process, forms or toolsto manage the tasks.
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Who are Project Stakeholders?
PMBOK Guide defines a Project Stakeholders as Person or organizations that are actively
involved in a project or whose interests may be positively or negatively affected as a result of
project execution or project completion .
Key stakeholders in a project includes:
Portfolio Manager
Program Manager
Project Manager
Project Team
Project Management Office (PMO)
Customer or End Userwho uses the product or service
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Project Stakeholders (continued)
Key stakeholders in a project include (continued):
Project Sponsorone who funds the project
Suppliers/Vendors or Business Partners who are in contractual agreement to provide
components or services necessary for the project.Functional or Line Manager who performs administrative or other functional activities like
human resources, finance, accounting, or procurement
Operational Managers managers who perform other core business operations such as
research & development, design, testing , repair etc.
Negative Stakeholder: A stakeholder who does not want the project to succeed and tries to
negatively influence the project
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Types of Organizations
The type of organization that undertakes a project will have an impact on the way the project
is managed and ultimately the success of the project. There are three types of organizations
namely Functional, Matrix and Projectized.
Matrix organizations are further classified as Weak Matrix, Balanced Matrix and Strong Matrix.
Projectized
Strong Matrix
Balanced MatrixWeak Matrix
Functional
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Functional Organization
This type of organization structure consists of various departments or business units based on
a specific function or area of expertise. A functional manager or head of department leads the
projects that are specific to the business unit.
For example: A functional organization may have finance department, accounting
department, manufacturing department, marketing & sales department, R & D department
etc.
Employees belonging to these department have their own area of expertise and they report
to their respective functional manager as well as the project manager. Functional manager
controls the resources and budget.
The project manager has no power or authority, project role is almost negligible , limited to
project status reporting and is also part-time.
The project manager is also called aProject Expeditor.
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Weak Matrix Organization
A weak matrix closely resembles a functional organization. The project team members may
come from different departments and report to the project manager and also their functional
manager. The project manager reports to a specific functional manager directly. Functional
manager controls the resources and budget.
The project manager in a weak matrix has the following attributes:
Very limited authority or power.
Role is part-time
May have some part-time administrative support staff to expedite the project
Is also known asProject Coordinator,orProject AdministratororTeam Lead
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Balanced Matrix Organization
In a balanced matrix the power and authority is shared equally between the project manager
and the functional manager. The employees report to both project manager and their
respective functional manager. The functional manager controls the resources. The budget
control is shared between project manager and functional manager.
The project manager in a balanced matrix has the following attributes:
Reasonable authority or power.
Role is full-time
May have some part-time administrative support staff to expedite the project
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Strong Matrix Organization
In a strong matrix the project manager has more power and authority than the functional
manager. The employees report to both project manager and their respective functional
manager. The project manager controls the resources in the project team.
The project manager in a strong matrix has the following attributes:
Reasonable to high level authority or power.
Role is full-time
Controls the budget.
May have full-time administrative support staff to expedite the project
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Projectized Organization
A projectized organization is organized around projects and each project is lead by a project
manager who is solely responsible for the project. The employees report to their project
manager only. Once the project is completed the resources are released for use in other
projects.
The project manager in a projectized organization has the following attributes:
High to complete level authority or power.
Role is full-time
Has full-time administrative support staff to expedite the project
Controls the budget as well as the resources
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Role of a Project Manager
Functional Manager-focused on providingmanagement oversight for an administrative area
Operations Manager- responsible for a facet of acore business
Project Manager should possess
1.Understanding and applying the knowledge, tools
and techniques that are recognized as good
practice
2. Area specific skills
3. General management proficiencies
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Project Management Framework
Fundamentals
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Project Management Framework Fundamentals
Another look atPMBOK Guide
There are 5 process groups, 10 knowledge areas and 47 management processes as per
PMBOK Guide(5th edition).
What is a Process Group?
The process group is a logical division of the project management processes based on the kindof action taken in the project. These process groups could be repeated within each phase in
the project. There are 5 process groups as per PMBOK Guide(5th edition) and they are:
1. Initiating
2. Planning
3. Executing
4. Monitoring & Controlling
5. Closing
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Each Process Groups has its own
lifecycle
PMI Process Groups
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Presented as discrete elements with well defined
interfaces
In practice, they are overlap and interact in ways that
are not detailed in some ways
Guides for applying appropriate project management
knowledge and skills during the project
The application is iterative, and many process are
repeated during the project. It is seldom one-time event Linked by the OUTPUT they produce.
Output usually becomes INPUT to another process or is
a DELIVERABLES of the project
Differences - PMI Process Groups
Differences Process Groups &
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Each Process Groups has its own lifecycle
Differences Process Groups &Project Phases Lifecycle
Differences Project Phases
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Project Phases are divisions within a project where extra control is
needed to effectively manage the completion of a major deliverable.
Project phases are typically completed sequentially, but can overlap in
some project situations. The high level nature of project phases makes
them an element of project lifecycle.A project Phase is NOT a Project Management Process Group
Allows the project to be segmented into logical subsets for
ease of management, planning & control.
When the phase endswork is handover to other department requires Gate Reviews
Focus on different skill sets
The Primary deliverable of the phase requires an extra degree
of control to be successfully achieved.
DifferencesProject Phases
PMI Five Process Groups
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PMI Five Process GroupsNine Knowledge Areas
PMI Five Process Groups
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PMI Five Process GroupsNine Knowledge Areas
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Project Management Framework Fundamentals
What are Knowledge Areas?The knowledge areas are logical division of the project management processes based on the
domain or functional areas. Each knowledge area has got at-least one management process.
There are 10 knowledge areas as per PMBOK Guide(5th edition) and they are:
1. Project Integration Management
2. Project Scope Management
3. Project Time Management
4. Project Cost Management
5. Project Quality Management
6. Project Human Resource Management
7. Project Communications Management
8. Project Risk Management
9. Project Procurement Management
10. Project Stakeholder Management
P j t M t F k F d t l
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Project Management Framework Fundamentals
What is a Project Management Process?
A process can be thought as a package of inputs, tools & techniques and outputs. Each
process can only belong one knowledge area and one process group. There are 47
management processes as perPMBOK Guide(5th edition).
The output(s) of one process may be input(s) for another process. Every process may be
performed more than once in a single project or in a single phase.
InputsTools
&Techniques
Output
Input(s)
Tools &Techniques
Output(s)
Process1
Input(s)
Tools &Techniques
Output(s)
Process2 Input(s)
Tools &Techniques
Output(s)
Process3
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Project Management Framework Fundamentals
Common Terms & Terminologies
*Enterprise Environmental Factors (EEFs)
Enterprise Environmental Factors refers to conditions not under the immediate control of the
team, that influence, constrain, or direct the project, program or portfolio.
Some of the EEFs are :Organizational culture, structure, and governance
Geographic distribution of facilities and resources
Infrastructure
Company Work Authorization Systems and Project Management Information Systems
Market Conditions
Existing Human Resources and Personnel Administration
Political Climate, Commercial Database
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Project Management Framework Fundamentals
Organizational Process Assets (OPA)
Organizational Process Assets includes the information, tools, templates and documents,
procedures, guidelines, historical project documents, enterprise database etc. that could be of
help in planning a project.
Some of the OPAs are :
Templates of common project documents
Previous project plans
Organizational policies, procedures and guidelines
Software tools
Enterprise database & Knowledge base
Lessons learned documents and so on
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Project Management Framework Fundamentals
Expert Judgment
Experts who are internal to the organization or external to an organization such as
independent consultants, consulting agencies & firms, subject matter experts (SME)
etc. who can provide their expertise or advice , help in resolving project related
matters.
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Project Management Framework Fundamentals
*Work Performance Data
Work Performance Data is The raw observations and measurements identified during
activities being performed to carry out the project work.
*Work Performance Information
Work Performance Information is The performance data collected from various controlling
processes, analyzed in context and integrated based on relationships across areas.
*Work Performance Reports
Work Performance Reports are Work Performance Information compiled into a format ofpresentation or report. E.g. Formal Recommendations, Decisions or Conclusions about a
project.
Industry Standards
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Phase 0
ORIGINATION
Phase 1
INITIATION
Phase 2
PLANNING
Phase 3
CONSULTANT
SELECTION
Phase 4
ANALYSIS &
DESIGN
Phase 5
TENDER &
AWARD
Phase 6
IMPLEMENT
ATION
Phase 7
CLOSEOUT
Construction
Project Lifecycle
Phase 1
CONCEPT
Phase 2
DESIGN
Phase 3
PROTOTYPE
Phase 4
MATERIALSPRODUCTIO
N
Phase 5
MANUFACTURING &
ASSEMBLY
Phase 6
WIRING &
WELDING
Phase 7
TESTING
Auto Industry Project
Lifecycle
Phase 1
CONCEPT
Phase 2
DISCOVERY
Phase 3
INITIATION
Phase 4
DESIGN
Phase 5
TESTING
Phase 6
IMPLEMENTAT
ION
Phase 7
POST
IMPLEMENTAT
ION
Banking Industry SDLC Project
Lifecycle
Phase 3
PLANNING
Phase 1
REQUIREMENTS
SPECIFICATION
Phase 2
SOFTWARE
DESIGN
Phase 3
IMPLEMENTATIO
N &
INTEGRATION
Phase 4
DEPLOYMENT
(INSTALLATION)
Phase 5
MAINTENANCE
IT Industry Software Development
Lifecycle
Phase 3
TESTING
(VALIDATION)
Industry Standards
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SO
HOW DO YOU START A
PROJECT THEN?
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What is the Right Process?
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What is the Right Process?
Consider for discussions (15 m inutes)
Starting a Project
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Identification ofproblem/opportunityrecognition of business need
High Level Business CaseEvaluation by ClientRationale
for the Project What are the business drivers?
Like to do /must do?
How does it fit in with businessgoals vision and mission etc
What are the financial and nonfinancial costs?
Most do not survive thisevaluation
Starting a Project
Then
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Examination of the proposal solution inmore detail and specifyingrequirements of client face to face,interview, meetings, etc.
Identifying the project scope andobjectives and deliverables,specifying the work as well asidentifying assumptions and constraints
Preparation of specification whichguides the work and team
Project Initiation Document orBusiness Case
Then.
Starting a Project Business Case
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The Project Business Case is a one-off, start-up
document used by senior management to assess
the justification of a proposed project
Basis for comparison of a number of projects
competing for limited funds/ assess the options for
a project that has already received funding
Confirms senior management support and/orresourcing for a recommended course of action
Starting a Project Business Case
Objective
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Objectives are concrete statements describing whatthe project is trying to achieve. Objectives should bewritten at a low level so that they can be evaluated atthe conclusion of a project to determine if they were
achieved. A well-worded objective will be SMART
Objective
SMART Objectives
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Do the Objectives describe concrete achievements and
outcomes that support the stated project goal? Statements:-
Specific - Does your Objective reference a discrete
achievement?
Measurable - Does your Objective have a measurable outcome
with an identified metric?
Attainable - Is it actually possible to obtain your specified
Objective?Realistic - Is the proposed Objective reasonably obtainable
within the constraints of available resources?
Time-bound - Is there a definitive date by which the Objective
will be reached?
SMART Objectives
Scoping the Project
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Defining the parameters not about deciding cost and time
Buying a car scope first 4 cylinder front wheel drivewith seating for 2 adults + 2 and less than 2 years old.Black convertible? Having defined the scope cost andtime can be calculated
Remove uncertainties - formal contract or agreement withprincipal stakeholder (External = client and Internal =sponsor)
Objectives and deliverables have to be considered whenscoping project to be successful the project must deliverthe product the project was formed to create (to spec) butmust also meet the project objectives
Scoping the Project
Scope Statement
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Forms the basis for
agreement between thecustomer and the supplier
Basis for all project
related decisions
Identifies the objectives andthe deliverables and forms
a basis for common
understanding
Section within the projectplan and should be
agreed
Exclusions as well as
inclusions
Scope Statement
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Products, services, processes or plans thatare created as a result of the project anytangible outcome that is produced by the projecte.g. documents, plans, computer systems,buildings, aircraft
Internal = produced as result of executing theproject mostly for project team (Project Plan,Specification)
External = customers and stakeholders
Always measurable
Project Specifications
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Prescribes the requirements with which the product orservice has to conform
What the client asks for What the client
wants
Project Specifications
Project Deliverables
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Establish the project environment and provide a basis for
planning and estimating the project
By defining assumptions the project team can establishtheir validity and develop contingency plans if the
assumptions prove to be true
Think about project environment, quality, time, cost
and risk, scope, resources and technology
Project Deliverables
Critical Success Factor (CSF)
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You can't manage what
you can't measure."
Key factors seen to be crucial to
projects success
Should be determined at the
beginning of the project
Listed in priority and reflect the
project objectives
C t ca Success acto (CS )
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Project success is a topic that is frequently
discussed and yet rarely agreed upon. The
concept of project success has remainedambiguous defined. It is a concept which can
mean so much to so many different people
because of varying perceptions and leads todisagreements about whether a project is
successful or not. (PMI)
Issues with Critical Success Factors
M i P j i T h!
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Requirements are incomplete Its very difficult for a person to take into account all of
the alternative flows and how different sets of
requirements relate to each other
Believe that you have, or ever can have a
comprehensive and finalized set of requirements is a
self-deception
Changes are inevitable
Project priorities will shift
Resources will be pulled off the projects
Risks will materialize
Estimates will turn out to be unrealistic
Managing Projects is Tough!
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Module 3