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    MODULE 2PROJECT FUNDMENTALS

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    Project Fundamentals

    What is a PMBOK Guide?

    PMBOK Gu id e (pronounced PIM-BOK) stands for A Guide to Project

    Management Body of Knowledge. It is actually a book which presents a set

    of standard terminology and guidelines for project management. This book is

    published by the Project Management Institute (PMI), U.S.A. The PMPCertification Exam is based on the PMBOK Gu ide. (We shall look at this

    again in later slides)

    What is a Project?

    *A project is A temporary endeavor to create a unique product,

    service orresult.

    The outcome of a project viz. product, service or result is

    collectively termed as a Deliverable.

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    Project Characteristics:

    Temporary

    A project is temporaryin nature.Which means it has a def ini te

    startand an end date . Temporary

    could mean a week, a month, a

    year or few years or perhaps evena decade.

    Project Fundamentals

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    Project Characteristics:

    Unique

    A project creates a unique

    deliverable which could be a

    product, service or a result that is

    tangibleormeasurable.

    It could be a building construction,software tool or an engineering

    drawing.

    Project Fundamentals

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    Project Characteristics:

    Progressively Elaborated

    As you keep working on the project, you

    learn to know more about the project.The project begins with a conceptual or

    high level, then as you gather more and

    more information, the requirements are

    refinedor becomespecific.

    Project Fundamentals

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    Why projects are undertaken:

    Few reasons why projects are undertaken by any organization:

    Market Demand or Business Need: An opportunity to cater to the demands of the

    market

    Organization Need: An internal requirement for the organization to improve its

    operations better infrastructure, reduction in costs, improve profits etc.

    Customer Need: A customer requirements are catered by creating a new project

    Technological Advance: A change in technology makes it a compulsion for the

    organization to adapt to changes and stay ahead of the competition

    Legal Requirement: Changes in Government Laws & Regulations

    Social Need: Societal cause; project for the benefit of public usually by Govt.

    Project Fundamentals

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    Project End Criteria:

    A project ends when its objective (s) or goal(s) is/are achieved

    The requirement for the project no longer exists and as a result it gets cancelled or

    terminated

    Examples of Project:

    Rail Roads, Buildings, Bridges etc. (construction based projects)

    Engineering drawing plan for a new sports car model or an automobile

    (architectural/drawing projects)

    Developing a software application (IT based projects)

    Feasibility or viability or pilot study (Research based projects)

    Project Fundamentals

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    Operations:

    Ongoing

    Operations are ongoing or repetitive in nature

    Requires planning, people and other resources similar to a project with the only difference

    that it is continuous. There is no end date

    Purpose is to sustain the functioning of a business

    Includes the organizational procedures

    For example: Day to day activities like Financial or Accounting operations, Human Resourceoperations, Logistics & Transport operations

    Project Fundamentals

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    What is Project Management?

    *Project ManagementisTheapplication of knowledge, skills, tools and techniques to project

    activities to meet the projectrequirements.

    What are the Project Constraints?

    Project constraints are the factors that affect a project outcome. Some of the project

    constraints are Scope, Cost/Budget, Time/Schedule, Quality, Risk, Resources.

    Project Fundamentals

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    Project Constraints (continued)

    The project constraints are interlinked and any change in one constraint could affect the

    remaining constraints.

    For example: A cost change could affect the schedule, scope and there by the quality.

    Quality

    Scope

    Project Fundamentals

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    What is a Project Management Office (PMO)?

    A Project Management Office or Project Office could be a

    separate department that supports project management by

    Providing the policies, methodologies and templates formanaging projects within the organization.

    Providing support and guidance to others in the organization

    on how to manage projects, training others in project

    management or project management software and assistingwith specific project management tools.

    Providing project managers for different projects in some

    cases.

    Project Fundamentals

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    What is a Phase?A Project is logically divided into small portions called Phases. Each phase

    has a duration and one or more deliverable associated with it. The phases are

    project specific.

    For example: An IT project could have Requirements, Analysis, Design,Development and Implementation phases.

    Phases can be executed in sequence or simultaneously (overlap one another)

    At the end of each phase, a decision is taken whether to continue to the next

    phase or terminate the project. Its called Phase Exit or Phase Gate or

    Kill Gate orPhase End Review.

    Project Fundamentals

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    What are Regulations and Standards?

    Regulation is an official document that provides guidelines and is issued by a Government .

    Compliance to regulations are mandatory.

    Standards on the other hand provides guidelines or best practices defined by a recognizedbody (private). Compliance to standards are not mandatory but may be helpful.

    What is a system?

    System could be a physical system like computer or formal procedure, process, forms or toolsto manage the tasks.

    Project Fundamentals

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    Who are Project Stakeholders?

    PMBOK Guide defines a Project Stakeholders as Person or organizations that are actively

    involved in a project or whose interests may be positively or negatively affected as a result of

    project execution or project completion .

    Key stakeholders in a project includes:

    Portfolio Manager

    Program Manager

    Project Manager

    Project Team

    Project Management Office (PMO)

    Customer or End Userwho uses the product or service

    Project Fundamentals

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    Project Stakeholders (continued)

    Key stakeholders in a project include (continued):

    Project Sponsorone who funds the project

    Suppliers/Vendors or Business Partners who are in contractual agreement to provide

    components or services necessary for the project.Functional or Line Manager who performs administrative or other functional activities like

    human resources, finance, accounting, or procurement

    Operational Managers managers who perform other core business operations such as

    research & development, design, testing , repair etc.

    Negative Stakeholder: A stakeholder who does not want the project to succeed and tries to

    negatively influence the project

    Project Fundamentals

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    Types of Organizations

    The type of organization that undertakes a project will have an impact on the way the project

    is managed and ultimately the success of the project. There are three types of organizations

    namely Functional, Matrix and Projectized.

    Matrix organizations are further classified as Weak Matrix, Balanced Matrix and Strong Matrix.

    Projectized

    Strong Matrix

    Balanced MatrixWeak Matrix

    Functional

    Project Fundamentals

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    Functional Organization

    This type of organization structure consists of various departments or business units based on

    a specific function or area of expertise. A functional manager or head of department leads the

    projects that are specific to the business unit.

    For example: A functional organization may have finance department, accounting

    department, manufacturing department, marketing & sales department, R & D department

    etc.

    Employees belonging to these department have their own area of expertise and they report

    to their respective functional manager as well as the project manager. Functional manager

    controls the resources and budget.

    The project manager has no power or authority, project role is almost negligible , limited to

    project status reporting and is also part-time.

    The project manager is also called aProject Expeditor.

    Project Fundamentals

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    Weak Matrix Organization

    A weak matrix closely resembles a functional organization. The project team members may

    come from different departments and report to the project manager and also their functional

    manager. The project manager reports to a specific functional manager directly. Functional

    manager controls the resources and budget.

    The project manager in a weak matrix has the following attributes:

    Very limited authority or power.

    Role is part-time

    May have some part-time administrative support staff to expedite the project

    Is also known asProject Coordinator,orProject AdministratororTeam Lead

    Project Fundamentals

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    Balanced Matrix Organization

    In a balanced matrix the power and authority is shared equally between the project manager

    and the functional manager. The employees report to both project manager and their

    respective functional manager. The functional manager controls the resources. The budget

    control is shared between project manager and functional manager.

    The project manager in a balanced matrix has the following attributes:

    Reasonable authority or power.

    Role is full-time

    May have some part-time administrative support staff to expedite the project

    Project Fundamentals

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    Strong Matrix Organization

    In a strong matrix the project manager has more power and authority than the functional

    manager. The employees report to both project manager and their respective functional

    manager. The project manager controls the resources in the project team.

    The project manager in a strong matrix has the following attributes:

    Reasonable to high level authority or power.

    Role is full-time

    Controls the budget.

    May have full-time administrative support staff to expedite the project

    Project Fundamentals

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    Projectized Organization

    A projectized organization is organized around projects and each project is lead by a project

    manager who is solely responsible for the project. The employees report to their project

    manager only. Once the project is completed the resources are released for use in other

    projects.

    The project manager in a projectized organization has the following attributes:

    High to complete level authority or power.

    Role is full-time

    Has full-time administrative support staff to expedite the project

    Controls the budget as well as the resources

    Project Fundamentals

    l f

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    Role of a Project Manager

    Functional Manager-focused on providingmanagement oversight for an administrative area

    Operations Manager- responsible for a facet of acore business

    Project Manager should possess

    1.Understanding and applying the knowledge, tools

    and techniques that are recognized as good

    practice

    2. Area specific skills

    3. General management proficiencies

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    Project Management Framework

    Fundamentals

    k d l

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    Project Management Framework Fundamentals

    Another look atPMBOK Guide

    There are 5 process groups, 10 knowledge areas and 47 management processes as per

    PMBOK Guide(5th edition).

    What is a Process Group?

    The process group is a logical division of the project management processes based on the kindof action taken in the project. These process groups could be repeated within each phase in

    the project. There are 5 process groups as per PMBOK Guide(5th edition) and they are:

    1. Initiating

    2. Planning

    3. Executing

    4. Monitoring & Controlling

    5. Closing

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    Each Process Groups has its own

    lifecycle

    PMI Process Groups

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    Presented as discrete elements with well defined

    interfaces

    In practice, they are overlap and interact in ways that

    are not detailed in some ways

    Guides for applying appropriate project management

    knowledge and skills during the project

    The application is iterative, and many process are

    repeated during the project. It is seldom one-time event Linked by the OUTPUT they produce.

    Output usually becomes INPUT to another process or is

    a DELIVERABLES of the project

    Differences - PMI Process Groups

    Differences Process Groups &

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    Each Process Groups has its own lifecycle

    Differences Process Groups &Project Phases Lifecycle

    Differences Project Phases

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    Project Phases are divisions within a project where extra control is

    needed to effectively manage the completion of a major deliverable.

    Project phases are typically completed sequentially, but can overlap in

    some project situations. The high level nature of project phases makes

    them an element of project lifecycle.A project Phase is NOT a Project Management Process Group

    Allows the project to be segmented into logical subsets for

    ease of management, planning & control.

    When the phase endswork is handover to other department requires Gate Reviews

    Focus on different skill sets

    The Primary deliverable of the phase requires an extra degree

    of control to be successfully achieved.

    DifferencesProject Phases

    PMI Five Process Groups

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    PMI Five Process GroupsNine Knowledge Areas

    PMI Five Process Groups

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    PMI Five Process GroupsNine Knowledge Areas

    j k d l

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    Project Management Framework Fundamentals

    What are Knowledge Areas?The knowledge areas are logical division of the project management processes based on the

    domain or functional areas. Each knowledge area has got at-least one management process.

    There are 10 knowledge areas as per PMBOK Guide(5th edition) and they are:

    1. Project Integration Management

    2. Project Scope Management

    3. Project Time Management

    4. Project Cost Management

    5. Project Quality Management

    6. Project Human Resource Management

    7. Project Communications Management

    8. Project Risk Management

    9. Project Procurement Management

    10. Project Stakeholder Management

    P j t M t F k F d t l

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    Project Management Framework Fundamentals

    What is a Project Management Process?

    A process can be thought as a package of inputs, tools & techniques and outputs. Each

    process can only belong one knowledge area and one process group. There are 47

    management processes as perPMBOK Guide(5th edition).

    The output(s) of one process may be input(s) for another process. Every process may be

    performed more than once in a single project or in a single phase.

    InputsTools

    &Techniques

    Output

    Input(s)

    Tools &Techniques

    Output(s)

    Process1

    Input(s)

    Tools &Techniques

    Output(s)

    Process2 Input(s)

    Tools &Techniques

    Output(s)

    Process3

    Project Management Framework Fundamentals

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    Project Management Framework Fundamentals

    Common Terms & Terminologies

    *Enterprise Environmental Factors (EEFs)

    Enterprise Environmental Factors refers to conditions not under the immediate control of the

    team, that influence, constrain, or direct the project, program or portfolio.

    Some of the EEFs are :Organizational culture, structure, and governance

    Geographic distribution of facilities and resources

    Infrastructure

    Company Work Authorization Systems and Project Management Information Systems

    Market Conditions

    Existing Human Resources and Personnel Administration

    Political Climate, Commercial Database

    Project Management Framework Fundamentals

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    Project Management Framework Fundamentals

    Organizational Process Assets (OPA)

    Organizational Process Assets includes the information, tools, templates and documents,

    procedures, guidelines, historical project documents, enterprise database etc. that could be of

    help in planning a project.

    Some of the OPAs are :

    Templates of common project documents

    Previous project plans

    Organizational policies, procedures and guidelines

    Software tools

    Enterprise database & Knowledge base

    Lessons learned documents and so on

    Project Management Framework Fundamentals

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    Project Management Framework Fundamentals

    Expert Judgment

    Experts who are internal to the organization or external to an organization such as

    independent consultants, consulting agencies & firms, subject matter experts (SME)

    etc. who can provide their expertise or advice , help in resolving project related

    matters.

    Project Management Framework Fundamentals

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    Project Management Framework Fundamentals

    *Work Performance Data

    Work Performance Data is The raw observations and measurements identified during

    activities being performed to carry out the project work.

    *Work Performance Information

    Work Performance Information is The performance data collected from various controlling

    processes, analyzed in context and integrated based on relationships across areas.

    *Work Performance Reports

    Work Performance Reports are Work Performance Information compiled into a format ofpresentation or report. E.g. Formal Recommendations, Decisions or Conclusions about a

    project.

    Industry Standards

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    Phase 0

    ORIGINATION

    Phase 1

    INITIATION

    Phase 2

    PLANNING

    Phase 3

    CONSULTANT

    SELECTION

    Phase 4

    ANALYSIS &

    DESIGN

    Phase 5

    TENDER &

    AWARD

    Phase 6

    IMPLEMENT

    ATION

    Phase 7

    CLOSEOUT

    Construction

    Project Lifecycle

    Phase 1

    CONCEPT

    Phase 2

    DESIGN

    Phase 3

    PROTOTYPE

    Phase 4

    MATERIALSPRODUCTIO

    N

    Phase 5

    MANUFACTURING &

    ASSEMBLY

    Phase 6

    WIRING &

    WELDING

    Phase 7

    TESTING

    Auto Industry Project

    Lifecycle

    Phase 1

    CONCEPT

    Phase 2

    DISCOVERY

    Phase 3

    INITIATION

    Phase 4

    DESIGN

    Phase 5

    TESTING

    Phase 6

    IMPLEMENTAT

    ION

    Phase 7

    POST

    IMPLEMENTAT

    ION

    Banking Industry SDLC Project

    Lifecycle

    Phase 3

    PLANNING

    Phase 1

    REQUIREMENTS

    SPECIFICATION

    Phase 2

    SOFTWARE

    DESIGN

    Phase 3

    IMPLEMENTATIO

    N &

    INTEGRATION

    Phase 4

    DEPLOYMENT

    (INSTALLATION)

    Phase 5

    MAINTENANCE

    IT Industry Software Development

    Lifecycle

    Phase 3

    TESTING

    (VALIDATION)

    Industry Standards

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    SO

    HOW DO YOU START A

    PROJECT THEN?

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    What is the Right Process?

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    What is the Right Process?

    Consider for discussions (15 m inutes)

    Starting a Project

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    Identification ofproblem/opportunityrecognition of business need

    High Level Business CaseEvaluation by ClientRationale

    for the Project What are the business drivers?

    Like to do /must do?

    How does it fit in with businessgoals vision and mission etc

    What are the financial and nonfinancial costs?

    Most do not survive thisevaluation

    Starting a Project

    Then

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    Examination of the proposal solution inmore detail and specifyingrequirements of client face to face,interview, meetings, etc.

    Identifying the project scope andobjectives and deliverables,specifying the work as well asidentifying assumptions and constraints

    Preparation of specification whichguides the work and team

    Project Initiation Document orBusiness Case

    Then.

    Starting a Project Business Case

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    The Project Business Case is a one-off, start-up

    document used by senior management to assess

    the justification of a proposed project

    Basis for comparison of a number of projects

    competing for limited funds/ assess the options for

    a project that has already received funding

    Confirms senior management support and/orresourcing for a recommended course of action

    Starting a Project Business Case

    Objective

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    Objectives are concrete statements describing whatthe project is trying to achieve. Objectives should bewritten at a low level so that they can be evaluated atthe conclusion of a project to determine if they were

    achieved. A well-worded objective will be SMART

    Objective

    SMART Objectives

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    Do the Objectives describe concrete achievements and

    outcomes that support the stated project goal? Statements:-

    Specific - Does your Objective reference a discrete

    achievement?

    Measurable - Does your Objective have a measurable outcome

    with an identified metric?

    Attainable - Is it actually possible to obtain your specified

    Objective?Realistic - Is the proposed Objective reasonably obtainable

    within the constraints of available resources?

    Time-bound - Is there a definitive date by which the Objective

    will be reached?

    SMART Objectives

    Scoping the Project

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    Defining the parameters not about deciding cost and time

    Buying a car scope first 4 cylinder front wheel drivewith seating for 2 adults + 2 and less than 2 years old.Black convertible? Having defined the scope cost andtime can be calculated

    Remove uncertainties - formal contract or agreement withprincipal stakeholder (External = client and Internal =sponsor)

    Objectives and deliverables have to be considered whenscoping project to be successful the project must deliverthe product the project was formed to create (to spec) butmust also meet the project objectives

    Scoping the Project

    Scope Statement

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    Forms the basis for

    agreement between thecustomer and the supplier

    Basis for all project

    related decisions

    Identifies the objectives andthe deliverables and forms

    a basis for common

    understanding

    Section within the projectplan and should be

    agreed

    Exclusions as well as

    inclusions

    Scope Statement

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    Products, services, processes or plans thatare created as a result of the project anytangible outcome that is produced by the projecte.g. documents, plans, computer systems,buildings, aircraft

    Internal = produced as result of executing theproject mostly for project team (Project Plan,Specification)

    External = customers and stakeholders

    Always measurable

    Project Specifications

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    Prescribes the requirements with which the product orservice has to conform

    What the client asks for What the client

    wants

    Project Specifications

    Project Deliverables

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    Establish the project environment and provide a basis for

    planning and estimating the project

    By defining assumptions the project team can establishtheir validity and develop contingency plans if the

    assumptions prove to be true

    Think about project environment, quality, time, cost

    and risk, scope, resources and technology

    Project Deliverables

    Critical Success Factor (CSF)

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    You can't manage what

    you can't measure."

    Key factors seen to be crucial to

    projects success

    Should be determined at the

    beginning of the project

    Listed in priority and reflect the

    project objectives

    C t ca Success acto (CS )

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    Project success is a topic that is frequently

    discussed and yet rarely agreed upon. The

    concept of project success has remainedambiguous defined. It is a concept which can

    mean so much to so many different people

    because of varying perceptions and leads todisagreements about whether a project is

    successful or not. (PMI)

    Issues with Critical Success Factors

    M i P j i T h!

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    Requirements are incomplete Its very difficult for a person to take into account all of

    the alternative flows and how different sets of

    requirements relate to each other

    Believe that you have, or ever can have a

    comprehensive and finalized set of requirements is a

    self-deception

    Changes are inevitable

    Project priorities will shift

    Resources will be pulled off the projects

    Risks will materialize

    Estimates will turn out to be unrealistic

    Managing Projects is Tough!

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    Module 3