8/13/2019 Project Management Lessons Learned - R.I.S.E. TEAM

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Project ManagementLessons Learned

Nobodys perfect,

but a team can be.Title of an Article by Meredith Belbin, included in a Bates

Project Management course taken many years ago

Boyd Carter

Cap Gemini Ernst & Young

December 12, 2001

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Project ManagementLessons Learned

The essence of TEAM

Designated roles of team members

Psychological roles of team members

Optimal traits for each role

Optimal attitudeR.I.S.E. TEAM

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The Essence of TEAM "No coach has ever won a game by what he knows; it's what his players

know that counts.

"I'm just a simple plowhand from Arkansas, but I have learned over the

years how to hold a team together. How to lift some men up, how to calm

others down, until finally they've got one heartbeat, together, a team."

Coach Bryant instinctively knew that a teammember had two roles, one the designated roleof the player; the other, the psychological rolethe player defaults to under stress. He excelledat managing that psychological role.

With three hundred twenty-three career wins, Bryant waslauded as the winningest coach in college football history.His leadership was the Alabama Crimson Tide's cornerstone totwo hundred thirty-two wins, six national championships, andtwenty-three straight bowl appearances.

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Designated Roles of Team Members

Plan the Project and select the team based on:

Known externals

Skills Required, Skills Available and TimeConstraints

Team members must own their roles and their

time allocations ThereforeRole Owners must participate in the

planning!!!

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Psychological Roles of Team Members

Plant - very creative, the ideas person

Resource Investigator - extrovert, good at making outside contacts

and developing ideas

Monitor Evaluator - shrewd and prudent, analytical

Shaper - dynamic and challenging Co-ordinator - respected, mature and good at ensuring that talents are

used effectively

Implementer - practical, loyal and task orientated

Completer Finisher - meticulous and with attention to detail also full

of nervous energy

Team Worker - caring and very person orientated

Specialist - high technical skill and professional as opposed to

organisational prime loyalties

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Optimal Traits for Each Role

Coordinator - respected, mature and good at ensuring that talents are

used effectively Traits:Stable Dominant Extrovert Designated RoleProject Manager

Plant - very creative, the ideas person Traits: Dominant, very high

I.Q., introvert Designated RoleLogical Design / JAD Leader

Resource Investigator - extrovert, good at making outside contacts

and developing ideas Traits: Stable, dominant, extrovert DesignatedRoleClient Interface / User Requirements / User Access

Monitor Evaluator - shrewd and prudent, analytical Traits: High

I.Q., stable, introvert Designated RolePhysical Design

Shaper - dynamic and challenging Traits: Anxious, dominant,

extrovert Designated RoleTeam Leaders

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Optimal Traits for Each Role

Implementer - practical, loyal and task orientated Traits: Stable

and Controlled Designated RoleDocumentation

Completer Finisher - meticulous and with attention to detail also

full of nervous energy Traits: Anxious, introvert Designated Role

Developers

Team Worker - caring and very person orientated Traits: Stable,

extrovert, low in dominance Designated RoleAdministration

Specialist - high technical skill and professional as opposed to

organisational prime loyalties Traits: Very high I.Q., introvert,

passive, single-minded Designated RoleSubject Matter Expert

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Optimal Traits for Combined Roles

Coordinator / Shaper Designated RoleProject Manager / Team Leaders

Traits:stable dominant, extrovert / anxious, dominant, extrovert

Implementer / Team Worker Designated RoleDocumentation /

AdministrationTraits: stable and controlled / stable, extrovert, low

in dominance

Completer Finisher / Specialist Designated RoleDevelopers / Subject

Matter ExpertsTraits: anxious, introvert / very high I.Q., introvert,

passive, single-minded

Plant / Monitor Evaluator Designated RoleLogical Design / JAD Leader /

Physical DesignTraits: dominant, very high I.Q., introvert / high

I.Q., stable, introvert

Resource Investigator Designated RoleClient Interface / User

Requirements / User AccessTraits: stable, dominant, extrovert

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Optimal attitudeR.I.S.E. TEAM

(Or How to Manage the Psychological Role)

Respect for the Individual

Integrity in Our Dealings With Others Stewardship of Resources in our Care

Excellence in Everything We Do TEAM Principles Must Prevail