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    Project Monitoring and Control

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    Introduction Once the project plan has been approved, the plan is

    executed.

    The team needs to be aware of what needs to be

    done and achievements for each team memberagreed.

    The progress of the project needs to be monitoredand any aspects not going as required addressed.

    This is the purpose of monitoring and control. Measurements are usually effected against the plan

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    Introduction Monitoring and Control are opposite

    sides of selection and planning

    bases for selection dictate what to monitor

    plans identify elements to control

    Monitoring is collection, recording,

    and reporting of information

    Controluses monitored information toalign actual performance with the plan

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    Plan-Monitor-Control Cycle Closed loop process

    Planning-monitoring-controlling effortoften minimized to spend time on thereal work

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    Project Authorization and Expenditure

    Control System Information Flow

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    DATA COLLECTION ANDREPORTING

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    Formats of Data Frequency Counts

    Raw Numbers

    Subjective Numeric Ratings

    Indicators and Surrogates

    Verbal Characterizations

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    Data AnalysisAggregation Techniques

    Fitting Statistical Distributions

    Curve Fitting

    Quality Management Techniques

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    E.g.Number of Bugs per Unit

    of Test Time

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    Ratio of Actual Material Cost to

    Estimated Material Cost

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    Reporting Reports Project Status Reports

    Time/Cost Reports

    Variance Reports Not all stakeholders need to receive same

    information

    Impact of Electronic Media

    Relationship between projects informationsystem and overall organizations informationsystem

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    Report Types Routine

    Exception

    Special Analysis

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    Meetings Meetings should be help primarily for

    group decision making

    avoid weekly progress report meetings

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    Virtual Reports, Meetings, and

    Project Management Use of the Internet

    Use of Software Programs

    Virtual Project Teams

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    Earned Value

    Percent of tasks budget actually spentnot good indicator of percentcompletion

    tasksall

    completion%taskcostbudgetedtask

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    Conventions Used to EstimateProgress on Tasks

    50-50

    50% complete when task started and other

    50% added when task finished

    100%

    100% complete when finished and zero

    percent before that Ratio of Cost Expended to Cost

    Budgeted

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    PROJECT CONTROL

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    Background

    Acts which seek to reduce differencesbetween plan and actuality

    Difficult Task

    human behavior involved

    problems rarely clear cut

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    Purposes of Control

    Stewardship of Organizational Assets

    physical asset control

    human resources

    financial control

    Regulation of Results Through the

    Alteration of Activities

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    DESIGNING THE CONTROLSYSTEM

    Background

    Purpose is to correct errors, not punish theguilty

    Investments in control subject todiminishing returns

    Must consider impact on creativity and

    innovation Be careful not emphasize short-run results

    at the expense of long-run objectives

    Dangers of across the board cuts

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    Primary Mechanisms by WhichPM Exerts Control

    Process Reviews

    Personnel Assignments

    Resource Allocations

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    Components of a ControlSystem

    Sensor

    Standard

    Comparator

    Decision Maker

    Effector

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    Types of Control Systems

    Go/No-Go Controls

    predetermined standard must be met for

    permission to be granted to continue

    Post-Control

    done after project completed

    purpose is to allow future projects to learnfrom past project experience

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    Sample Project MilestoneStatus Report

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    Tools for Control

    Variance Analysis

    Trend Projections

    Earned Value Analysis

    Critical Ratio

    costactual

    costbudgeted

    progressscheduled

    progressactual

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    Trend Projection

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    Critical Ratios with ControlLimits

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    Cost Control Chart

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    SCOPE CREEP AND CHANGECONTROL

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    Scope Creep

    Coping with changes frequently cited byPMs as the single most important

    problem Common Reasons for Change Requests

    Client

    Availability of new technologies andmaterials

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    Purpose of Change ControlSystem

    Review all requested changes

    Identify impact of change

    Evaluate advantages and disadvantagesof requested change

    Install process so that individual withauthority may accept or reject changes

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    Purpose of Change ControlSystem continued

    Communicate change to concernedparties

    Ensure changes implemented properly

    Prepare reports that summarizechanges made to date and their impact

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    Rules for Controlling ScopeCreep

    Include in contract change controlsystem

    Require all changes be introduced by achange order

    Require approval in writing by theclients agent and senior management

    Consult with PM prior to preparation ofchange order

    Amend master plan to reflect changes