project officer - information and support application pack

7/30/2019 Project Officer - Information and Support Application Pack

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Project Officer Information and Support

One Year Contract Full time at 40hrs/week

20,000.00

Do you have an eye for detail? Are you super organized and confident with collating/giving

information? Then this role might just be for you!

The Diana Award was founded as a legacy to Diana, Princess of Wales belief that young people have the

power to change the world for the better.

Since 1999, the Diana Award has recognised 39,000 young people who have made a positive difference totheir community. By shining the spotlight on these young people with the Diana Award, it establishes

them as role models to other young people. But receiving a Diana Award is only the beginning.

Through the Diana Network, our Anti-bullying and Mentoring Programmes, we engage, encourage and

motivate young people to keep up the good work!

We're looking for an enthusiastic new team member to join our London team, to manage all aspects of

data entry, collating, analysing and disseminating impact information to the rest of the team. They will

also provide administrative support to the team.

The successful candidates will be responsible for reporting monthly on progress of ambassadors and key

programme outcomes, providing information to the general public about the programme and anyAntibullying enquiries via email, telephone and face-to-face, collating and updating our data management

systems and handling a steady stream of enquiries.

You will need to have an excellent understanding of working with young people, be self-motivated,

organised and highly IT literate, good working knowledge of Word, Excel and databases and an

understanding of mail-merge. It is also essential that you have great administrative / office management

skills.

You will also need to have first class communication and negotiation skills to help you effectively

communicate and relate to a wide range of people from students to parents, head teachers to youth

workers, civil servants to government officials.

The successful candidates must have the ability to work independently and manage a range of tasks under

pressure. Ongoing support and training will be provided. If you are looking for a challenging and fulfilling

role in a very dynamic organisation, then we would love to hear from you.

Application closes at 5pm on Friday 10th

May 2013. Interviews for shortlisted candidates will take place

on 20st

May 2013.


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Diana Award Job Description

Post Title: Project Officer - Information and Support

Context: The prime purpose of this role is to collate, process and disseminate

information relating to the Diana Award Anti-Bullying Ambassadors in a timely and accurate

manner and to produce reports required by the organisations management team and external

stakeholders.

Key Purpose:

To monitor and record the impact of involvement in the Ambassadorsprogramme on the young people and their schools/communities.

To manage all aspects of data entry, collating, analysing anddisseminating research as well as sharing good practise across the

sector.

Responsible to: Anti-Bullying Programme Manager

Key Duties:

Information Function:

Operate a cycle of data cleansing activities to ensure robust and accurate data is available. Collating data regarding ambassadors, youth board members and schools Reporting monthly on progress of ambassadors and key programme outcomes through the

Diana Award impact framework

Analyse data using a variety of tools and strategies Providing information to the general public about the programme and any Antibullying

enquiries via email, telephone and face-to-face.

Logging all enquiries onto the database Collating baseline information about all ambassadors Assist in collating and disseminating research by sending out and collating quarterly surveys

to all participating schools to monitor progress.

Logging survey reports on to the database Marketing, advertising and publicising the Anti-Bullying programme/services


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Collecting and analysing data for evaluation of the service in order to write high qualityreports and publications

Working closely with other teams, especially fundraising and communications Managing content for the Anti-Bullying platform. This will include social networking sites

such as Twitter and Facebook.

Case studies - identifying and writing up case studies of Anti-Bullying Ambassador schoolsfor evaluation and PR purposes.

Stakeholder newsletter - produce a bi-monthly e-newsletter for key stakeholders Producing end of year report and evaluation Building and managing relationships, developing rapport and working effectively with a

diverse range of people, sharing knowledge and skills to deliver shared goals.

Office Administration

Manage the administration of the London team Facilitate the smooth operation of the Antibullying Ambassadors Team. Liaise with internal & external contacts on a wide range of issues. To complete all day to day admin tasks Provide a solid support function to the Team. Take incoming phone calls and handle customer/client inquiries. Deal with incoming and outgoing post To organise travel, hotel booking, hospitality and catering when required To manage document filing systems (electronic and paper) To utilise a variety of software packages to produce correspondence and documents

and maintain presentations, spreadsheets and databases

To attend meetings, including minute taking and chasing actions where required

Key Skills/Characteristics

Essential

High-level numeracy skills Excellent computer literacy including understanding of complex spreadsheets and

databases

Excellent organisational and time management skills including the ability to prioritisesimultaneous projects to meet deadlines

High standards of accuracy and attention to detail, both in written and numerical work Ability to work on own initiative whilst also working well as part of a team Willingness to undertake appropriate professional development Excellent written and good oral communication skills, including the ability to

communicate ideas and projects concisely to a range of audiences

Considerable tact and discretion is required in dealing with highly confidentialinformation and sometimes vulnerable data/young people and initiative in handling the

day-to-day operations of the office


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Strong writing skills are essential in a way that reflects the values of the award andcurrent and potential young people (who range in age from aged 6 to early twenties)

Good judgment and organisation skills Understanding of the Internet Ability to juggle a number of projects and campaigns simultaneously

Experience with common office software such as email, word processing, presentationsand spreadsheets

Ability to analyse and summarise policy information and judge relevance to theorganisation

Desirable

Research skills in statistics Knowledge and expertise in education policy in regard to behaviour/bullying. Knowledge of The Diana Award and services


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Diana Award Job Application Form

Applicants should use additional sheets where there is insufficient space, quoting Job

Reference on each additional page.

Education, training and personal development

Please list the educational establishments you have attended, giving details of the start

and finish date of your attendance, the name of the establishment, any qualifications

you have obtained, the grade awarded (if appropriate) and the date of the award.

Please start with the most recent and go back to your secondary school.

Date

Started

Date

Finished

Name of Establishment Qualification(s)

Obtained

Grade Date

1. Other Training/ EducationPlease give details of any other training, education or development you have

undertaken. Give details of the date, nature of the training, place and outcome. Pleasefeel free to include informal training and development, any internal study days by your

employer, or any seminars you have attended that you think may be relevant.

Position Applied For: Job Ref:


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Date

Finished

Nature of training /

Development

Training Provider

(if applicable)

Qualification(s) Obtained

3a. Employment

Please tell us about your current or most recent employment.

Job Title:Employer:

Month and Year Started: Current Salary:

Please detail your role and responsibilities:

Month and Year Left (if applicable):

Reason for leaving:

3b. Employment Continued

Please list all previous employment (other than described in 3a) with your most

recent first.

Please explain any gaps in your employment history.

Date

Started

Date

Left

Employers Name &

Location

Your Position or

Job Title

Reason for

leaving or gaps

in employment


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Attributes

Please describe your three main attributes (as you see them) and outline how these

will help with the position you are applying for.

1.

2.

3.

Please describe briefly why this position interests you.

Please describe an example of when you have exceeded expectations in your

working life.


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Please give details of any other information you feel may be useful to supportyour application.

4. RefereesPlease give the names of the two referees, one of which must be your current or

most recent employer. If selected, we will require references that are satisfactory to

us from these referees.

Name: Name:

Job Title: Job Title:

Address: Address:

Tel No: Tel No:

Email: Email:

Please indicate how known:

Personal Employer

Please do not contact prior to interview

Please indicate how known:

Personal Employer

Please do not contact prior to interview

5. Professional RegistrationIf the position you have applied for requires the applicant to be registered with a

professional body, please state the body you are registered with and your registration

number or reference.

Professional Body:__________________________ Registration ID:______________


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I declare that i have answered the above questions honestly and fully. I realize that, if

appointed, any false or incomplete statement on my part may result in termination of

my contract.

Signature: ________________________________ Date:______________________

Please return this form to: Miss Frankie Spivey, Diana Award, The Oasis Centre,

75 Westminster Bridge Road, London, SE1 7HS.


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Personal Details FormThis sheet is separated by the personnel department prior to the short-listing

procedure. Please ensure that you complete all sections.Data Protection: Applicants completing this form will be giving consent for their personal data to be

stored in computer systems. This data is held solely for the purposes of recruitment and monitoring equal

opportunities. Only the successful candidates details will be retained, all other data will be destroyed six

months after the completion of the recruitment process.

1. Personal Details:Forenames:

Surname:

Address:

Post Code:

Contact Details:

Home Tel:

Mobile Tel:

e-mail:

2. Do you have a disability or illness that we might need to take into account duringour selection procedure (for example if you have a difficulty with stairs, or your

vision or hearing is impaired?) Yes No

3. Number of days off sick in the last two years? _________________4. Have you been convicted of any criminal offences including spent convictions?

Yes No

5. If yes please give details including the nature of the offence and sentenceimposed:______________________________________________

6. Are you able to provide proof of your right to work in the UK?Yes No

7. Please indicate how you heard of this post, be as detailed as possible.____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

Signature _____________________________ Date _______________________

Position Applied For: Job Ref:


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Please enclose this sheet with the main application form

Equal Opportunities Monitoring Form

Information for the applicant: The Diana Award seeks to employ people only on the

basis of their competence to undertake the role for which they have applied. We try to

ensure out selection processes are not influenced by a candidates age, gender, marital

status, religion or ethnicity. Further, we seek not to discriminate against people with

disabilities.

Your completed form will be opened and retained by the Personnel Department and

used for statistical purposes only to enable us to monitor adherence to our equal

opportunities policy.

Please do not enter any personal details on this form.

1. How would you describe your ethnic origin:Afro-Caribbean White British

African Other European

Indian Middle Eastern

Pakistani Far Eastern

Other or Mixed

Descent

2. You are: Male Female3. Your age is: 16-25 26-40 41-55 56-65 66+4. Marital Status : (Please state): ____________________________5. Religion : (Please state): _____________________________6. Are you registered disabled? Yes No7. Do you have an unregistered disability? Yes No

If you have answered Yes to questions 6 and/or 7 please state the nature of your

disability:

Please enclose this sheet with the main application form


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STATEMENT IN SUPPORT OF YOUR APPLICATION

Please read the person specification and Job description provided before completing this

section. This page must be completedCVs are not acceptable. It is essential that you

demonstrate in this section how you meet the Person Specification, including anyadditional information that you might want to provide that demonstrates how you

meet the skills and abilities required for this role. You may if you wish attach a

maximum of three continuation sheets.

project officer - information and support application pack

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