Hoganville Hoganville Social Service DirectorySocial Service Directory

ProposalProposalby by

Six Peeps ServicesSix Peeps Services

Hilary Dorsch, Satya Newday, Liz Hilary Dorsch, Satya Newday, Liz Moore, Dianne Aimone, Mary Beeker, Moore, Dianne Aimone, Mary Beeker,

Kathleen MauldinKathleen Mauldin

Project OverviewProject Overview

• A web interface to connect the Social A web interface to connect the Social Service network of HoganvilleService network of Hoganville

&&

• To connect the Hoganville To connect the Hoganville community to the Social Service community to the Social Service networknetwork

Criteria for ConsiderationCriteria for Consideration

• Non-profit or governmental statusNon-profit or governmental status

• Cost-free servicesCost-free services

• Discount servicesDiscount services

• Local affiliatesLocal affiliates• Compliance with Title VII Compliance with Title VII

(http://www.eeoc.gov/policy/vii.html)(http://www.eeoc.gov/policy/vii.html)

Community ConstituentsCommunity Constituents

• Social Services Social Services

• Educational InstitutionsEducational Institutions

• Health InstitutionsHealth Institutions

• Religious InstitutionsReligious Institutions

• Entertainment VenuesEntertainment Venues

• Community CentersCommunity Centers

• Local Chapters of National OrganizationsLocal Chapters of National Organizations

• General PublicGeneral Public– Senior CitizensSenior Citizens

Service Provider’s WebpageService Provider’s Webpage

• Contact informationContact information

• Hours of operation/availabilityHours of operation/availability

• Paperwork or forms needed to qualifyPaperwork or forms needed to qualify

• Link to individual social service’s Link to individual social service’s homepagehomepage

• Link to join organization’s mailing list Link to join organization’s mailing list

Provider’s ToolsProvider’s Tools

• Secured provider access forumSecured provider access forum– Requires Login ID and passwordRequires Login ID and password– Access to all information, but can edit only Access to all information, but can edit only

their own informationtheir own information– Follow ethical codes of conduct appropriate to Follow ethical codes of conduct appropriate to

profession (e.g. HIPAA)profession (e.g. HIPAA)

• Link provided at the Hoganville Social Link provided at the Hoganville Social Services Directory WebsiteServices Directory Website

• Staff directory of other service providersStaff directory of other service providers

Examples of Working Examples of Working WebsitesWebsites

• Most working websites Most working websites – serve a large geographic areaserve a large geographic area– have greater complexity than needed have greater complexity than needed

for Hoganvillefor Hoganville

Lighthouse Health AllianceLighthouse Health Alliance

• Serving Cape Cod, Martha’s Vineyard, Nantucket, SE MassachusettsServing Cape Cod, Martha’s Vineyard, Nantucket, SE Massachusetts

(http://lhaa.org/home.html)(http://lhaa.org/home.html)

Lighthouse Health Alliance Lighthouse Health Alliance (cont’d)(cont’d)

(http://lhaa.org/home.html)(http://lhaa.org/home.html)

Lighthouse Health Alliance: Lighthouse Health Alliance: ResultsResults

(http://lhaa.org/home.html)(http://lhaa.org/home.html)

Contra Costa County, CAContra Costa County, CA

(http://www.irissoft.com/cccc/)(http://www.irissoft.com/cccc/)

Serving the Bay Area (CA)

Allegheny County, PAAllegheny County, PA

http://humanservices.net/

Serving Greater Pittsburgh area

Functionality and ControlFunctionality and Control• Website to be developed, hosted and maintained Website to be developed, hosted and maintained

by Six Peeps Services for initial yearby Six Peeps Services for initial year– Collaborative partnership with Hoganville Public Collaborative partnership with Hoganville Public

Library to be established for continued maintenanceLibrary to be established for continued maintenance– Library will assume responsibility for year 2 onwardLibrary will assume responsibility for year 2 onward

• A relational database stored on a single server A relational database stored on a single server with a secure web interface allowing internet with a secure web interface allowing internet connectivity connectivity – Yearly report automatically generated for review by Yearly report automatically generated for review by

participating organizations for update purposesparticipating organizations for update purposes– Individual organization will update own contact Individual organization will update own contact

informationinformation

ImplementationImplementation

• Homepage establishedHomepage established• Service providers submit and receive Service providers submit and receive

approval of webpageapproval of webpage• Homepage goes liveHomepage goes live• Classes held at various locations to Classes held at various locations to

introduce homepage to general publicintroduce homepage to general public• Additional webpages added as neededAdditional webpages added as needed• Basic acceptance and stress testingBasic acceptance and stress testing

EvaluationEvaluation

• Counter will record number of visitsCounter will record number of visits• Anonymous surveys will be randomly Anonymous surveys will be randomly

offeredoffered• Webpage will be added by providers Webpage will be added by providers

to “referral information” on check-in to “referral information” on check-in sheetssheets

• Periodic review with community Periodic review with community service providers will be held with service providers will be held with town advisory boardtown advisory board

ConclusionConclusion

• An Advisory BoardAn Advisory Board– responsible for information dissemination responsible for information dissemination – act as advocates for the communityact as advocates for the community

• Individual providersIndividual providers– maintain own organizational datamaintain own organizational data

• Hoganville Social Services NetworkHoganville Social Services Network– for all members of the communityfor all members of the community

• The Hoganville Social Services NetworkThe Hoganville Social Services Network– is a community toolis a community tool– connecting service providers with citizensconnecting service providers with citizens– evolving to meet future needsevolving to meet future needs

References CitedReferences Cited

• Anthony, S. D., Eyring, M. & Gibson, L. (2006, May) Anthony, S. D., Eyring, M. & Gibson, L. (2006, May) Mapping yourMapping your innovation strategyinnovation strategy. Boston, MA: Harvard Business Review. Boston, MA: Harvard Business Review• Human Services. (n.d.) Human Services. (n.d.) Allegheny County PA department of human Allegheny County PA department of human servicesservices. Retrieved on July 20, 2008, from. Retrieved on July 20, 2008, from http://humanservices.net http://humanservices.net • Ihaa. (n.d.) Ihaa. (n.d.) Lighthouse health access allianceLighthouse health access alliance. Retrieved on. Retrieved on July 20, 2008, from http://lhaa.org/home.html July 20, 2008, from http://lhaa.org/home.html • Irrissoft (n.d.) Irrissoft (n.d.) Contra Costa County resources.Contra Costa County resources. retrieved on retrieved on July 20, 2008, from http://www.irissoft.com/cccc/July 20, 2008, from http://www.irissoft.com/cccc/• Nardi, B. A. & O’Day, V. L. (1999). Nardi, B. A. & O’Day, V. L. (1999). Information technologies:Information technologies: using technology with heartusing technology with heart. Cambridge, MA: MIT Press.. Cambridge, MA: MIT Press.• Title VII ( 1997, January 15). Title VII ( 1997, January 15). Title VII of the civil rights act ofTitle VII of the civil rights act of 19641964. Retrieved on July 20, 2008, from . Retrieved on July 20, 2008, from http://www.eeoc.gov/policy/vii.html http://www.eeoc.gov/policy/vii.html