ADJUSTMENT LEVEL: UPPER INTERMEDIATE-ADVANCE LEVELTARGET SKILL TO BE IMPROVED: LISTENING, SPEAKING, VOCABULARYTITLE: LISTENING EXERCISES

LESSON 3 PROJECT PRESENTATIONLISTENING EXERCISEINSTRUCTIONS: LISTEN TO THE CONVERSATION CAREFULLY. YOU CAN TAKE DOWN NOTES TO MAKE IT EASIER TO RECALL THE INFORMATION GIVEN BY THE SPEAKERS. OVERVIEWTOPIC: PROJECT PRESENTATION (GO WITH THE FLOW)SPEAKERS: PRESENTOR AND BOSSDURATION:

POST LISTENING ACTIVITIESACTIVITY AINFORMATION RETENTION QUIZINSTRUCTIONS: ANSWER THE FOLLOWING QUESTIONS BELOW BASED ON WHAT YOU HEARD FROM THE CONVERSATION.1. AS MENTIONED IN THE CONVERSATION, WHO HATE/S CHANGE?A. ONE OF THE EMPLOYEESB. MOST EMPLOYEESC. THE BOSSD. ALL OF THE ABOVE

2. HOW DO YOU CALL THE PRINCIPLE DENOTING CONTINUOUS IMPROVEMENT?A. KAICHEN B. KAZENC. KAIZEND. NONE OF THE ABOVE

3. WHAT CONCRETE EXAMPLE DID THE PRESENTOR USE?A. THE SYSTEM OF THE PUBLIC INFORMATION OFFICEB. THE EMPLOYEES UNDER THE PUBLIC INFORMATION OFFICEC. THE MEDIAD. ALL OF THE ABOVE

4. WHAT WAS THE MAIN GOAL OF HIS PROPOSAL?A. TO REALIZE CONTINUOUS IMPROVEMENTB. TO CENTRALIZE THE SYSTEM C. A & BD. NONE OF THE ABOVE

5. WHAT WAS THE BEST SOLUTION TO THE PROBLEM OF THE PUBLIC INFORMATION OFFICE ACCORDING TO THE PRESENTOR?A. COORDINATE WITH THE MEDIAB. EMPLOY CONTINUOUS IMPROVEMENTC. CHANGE THE STAFFD. HAVE A CENTRALIZED SYSTEM IN THE OFFICE

ACTIVITY BINSTRUCTIONS: PRACTICE THE LINES BELOW WITH YOUR TEACHER AND GIVE EMPHASIS ON THE CORRECT PRONUNCIATION OF THE WORDS IN YELLOW.THROWING OF LINES AND PRONUNCIATION DRILLPRESENTOR: Good day, sir! BOSS: Good day! You may now start your presentation. PRESENTOR: Thank you. Before I start with my presentation, I would like to hear it straight from you sir. Why do we need to do this service improvement project?BOSS: Definitely because we want continuous improvement.PRESENTOR: Exactly! This is the goal my project proposal today... to realize continuous improvement and that is the Kaizen principle! BOSS: Okay... sounds like a good start...please continue. PRESENTOR: Employees in this company as we all know dislike change but CHANGE is what continuous improvement denotes.BOSS: I agree. However, if this change is for the better, these employees dont have a choice but to go with the flow.PRESENTOR: Alright then... We have been wasting so much time, money and effort on the services that we provide.BOSS: Can you give me a concrete example then?PRESENTOR: Okay, lets have our Public Information Office as an example.BOSS: Okay.PRESENTOR: The media personnel are struggling to get first hand information from our office simply because we dont have a centralize system for this. We just let them gather instead of us giving them sufficient first hand information wherein they could get the facts to write about. BOSS: What do you think is the best solution for that problem? PRESENTOR: Simple, lets have a centralized system to avoid the hassle. In that way we would also be preventing the circulation of misquoted interviews since we can already verify their articles before releasing it to the public.BOSS: Great! Prepare all documentation that is necessary. Ill be scheduling a board presentation this Friday.

ACTIVITY CVOCABULARY REVIEWCONCRETE EXAMPLE-a specific exampleCENTRALIZED SYSTEM-to bring in one controlHASSLE-a problem brought about by pressures of time, money, inconvenience, etcGO WITH THE FLOW-to do what other people are doing or to agree with other people because it is the easiest thing to doACTIVITY DVOCABULARY MATCHINGINSTRUCTIONS: PRETEND THAT YOU ARE WRITING A LETTER/MEMO TO SOMEONE, IT COULD BE YOUR COLLEAGUE, BOSS OR ANY PERSON YOURE TRANSACTING BUSINESS WITH. FILL IN THE BLANKS WITH THE CORRECT WORDS/PHRASES FROM THE CALLOUT BELOW.CONCRETE EXAMPLE CENTRALIZED SYSTEM HASSLE GO WITH THE FLOW

DEAR _____________:

I STRONGLY BELIEVE THAT YOUR OFFICE NEEDS TO HAVE A ________ TO AVOID ANY ____. LAST WEEK, IT TOOK ME 4 DAYS TO PROCESS MY BUSINESS PERMIT WHICH I THINK IS NO LONGER PROPER. I HOPE MY EXPERIENCE SERVES AS A _______ THAT WOULD MOTIVATE YOU TO TAKE IMMEDIATE ACTION TO SHORTEN THE TIME AND MAKE THE SERVICES OF YOUR OFFICE EFFICIENT. ITS HARD TO _____________ ESPECIALLY IF WE THAT THERE IS ALWAYS A BETTER WAY.

RESPECTFULLY YOURS,

CONCERNED CITIZEN

ACTIVITY E (optional if there is still time)ARRANGE THE WORDSINSTRUCTIONS: ARRANGE THE WORDS IN PROPER ORDER TO HAVE A LOGICAL SENTENCEGO YOU TO THE WITH FLOW ARE EXPECTEDHATE MOST OF THE CHANGE EMPLOYEES 4Communication.Co., Inc.