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1 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public Promoting IT Careers Dr. Peter J. Joyce, Cisco Systems Workforce Development Manager

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Page 1: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

1© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Promoting IT Careers

Dr. Peter J. Joyce, Cisco SystemsWorkforce Development Manager

Page 2: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

2© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Agenda

• IT Workforce Puzzle• IT Skills Rubik’s Cube• Opportunities/Tools for Promoting

IT Careers

Page 3: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

3© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

The IT Workforce Puzzle

Page 4: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

4© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

What was the total number IT workers in 2005?

A. 2.1 million

A. 2.1 million

B. 10.4 million

B. 10.4 million

C. 3.5 million

C. 3.5 million

D.Can’t tell, IT workers have

weak math skills

D.Can’t tell, IT workers have

weak math skills

** National Association of Computer Consultant Businesses http://www.naccb.org

Page 5: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

5© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

What was the total number IT workers in 2005?

A. 2.1 million

A. 2.1 million

B. 10.4 million

B. 10.4 million

C. 3.5 million

C. 3.5 million

D.Can’t tell, IT workers have

weak math skills

D.Can’t tell, IT workers have

weak math skills

** National Association of Computer Consultant Businesses http://www.naccb.org

Page 6: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

6© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

What percentage of IT workers work in IT-reliant companies?

A. 79%A.

79%B.

50%B.

50%

C. <10%

C. <10%

D.Trick – no IT jobs in

any company

D.Trick – no IT jobs in

any company

** Information Technology Association of America http://www.itaa.org

Page 7: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

7© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

What percentage of IT workers work in IT-reliant companies?

A.79%A.

79%B.

50%B.

50%

C. <10%

C. <10%

D.Trick – no IT jobs in

any company

D.Trick – no IT jobs in

any company

** Information Technology Association of America http://www.itaa.org

Page 8: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

8© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

From 2000 to 2004, the number of incoming U.S. undergrads planning to major in computer science dropped by

A. 60%A.

60%B.

10%B.

10%

C. 20%C.

20%D.

2 students(they could not get visas)

D.2 students

(they could not get visas)

*** Computing Research Association 2006 www.cra.org/statistics

Page 9: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

9© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

From 2000 to 2004, the number of incoming U.S. undergrads planning to major in computer science dropped by

A. 60%A.

60%B.

10%B.

10%

C. 20%C.

20%D.

2 students(they could not get visas)

D.2 students

(they could not get visas)

*** Computing Research Association 2006 www.cra.org/statistics

Page 10: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

10© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

How many jobs is the computer industry expected to add between 2004 and 2014?

A. 100,000

A. 100,000

B. 750,000

B. 750,000

C. 1,000,000

C. 1,000,000

D.Lots of jobs – only

overseas!

D.Lots of jobs – only

overseas!

*** US Dept of Labor 2005 ftp://ftp.bls.gov/pub/news.release/ecopro.txt

Page 11: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

11© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

How many jobs is the computer industry expected to add between 2004 and 2014?

A. 100,000

A. 100,000

B. 750,000

B. 750,000

C. 1,000,000

C. 1,000,000

D.Lots of jobs –

overseas!

D.Lots of jobs –

overseas!

*** US Dept of Labor 2005 ftp://ftp.bls.gov/pub/news.release/ecopro.txt

Page 12: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

12© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

IT Hiring Trends – March, 2006

Robert half Technology (RHT) IT Hiring Index and Skills Report,

• 12% of CIOs intend to expand their IT departments in Q2 2006, while just four percent plan staff reductions.

• CIOs at the largest firms (1,000 or more employees) forecast the strongest employment growth.

• Help desk/end-user support is the hottest job category within IT departments.

• The West North Central states (Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota) lead the nation in hiring optimism.

http://www.cioupdate.com/career/article.php/3590496

Page 13: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

13© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Projected Growth by IT Job Category

#1 Network Systems and Data Communications Analyst

CNNMoney.com – Top Ten Jobs

Page 14: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

14© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

IT Is Not Going Away…But The Worker Profile Changes

• The focus and nature of IT employment will change dramatically from blue-collar, technical-based skills to more white-collar management and design-centric positions.

• However, to prosper in the more mature IT world, executives and colleges need to revitalize the image and development path so that talent will be available to support its increasingly critical responsibility.

Forrester, May 2006

Page 15: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

15© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Take Away Message

• Information Technology is not going away• IT workforce is at an all time high• Dot.com is now mainstream• Economic Development, Employment, and Education

are now connected

Page 16: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

16© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

IT Skills Rubik’s Cube

Page 17: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

17© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Preparation for Today’s IT Jobs – Lessons Learned

Networking Strategic Recruiting Events

• 15 total events - 9 events this fall and 6 last month

• Engaged 79 companies and 223 candidates

Fall: 43 companies and 140 candidates

May: 36 companies and 83 candidates

Page 18: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

18© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Defining Skill Demand Is A Complex Puzzle

© 2003, Cisco Systems, Inc. All rights reserved.Presentation_ID 181818

Page 19: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

19© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Defining Skills Demand Is A Complex Puzzle

Presentation_ID 191919© 2003, Cisco Systems, Inc. All rights reserved.

Page 20: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

20© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Advanced Technologies Lead the Way

Move over…Routers and Switches!

Page 21: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

21© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Companies gearing up faster Wi-Fi

In-Stat predicts that worldwide Wi-Fi service revenue alone will jump from $969 million in 2005 to $3.5 billion in 2009.

The Daily Advertiser, May 2006; http://theadvertiser.gns.gannettonline.com/apps/pbcs.dll/article?AID=/20060511/TECH03/602150604/1001/tech

Page 22: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

22© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Merging of Technical and Business Skills

When evaluating candidates for IT positions with your firm, has the importance you place on knowledge of business fundamentals, such as accounting, finance and general operations, increased, decreased or stayed the same in the last five years?”

Their responses:Increased 41%

Stayed the same 54%

Decreased 3%

Don't know 2%

http://www.roberthalftechnology.com/portal/site/rht

Page 23: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

23© 2006 Cisco Systems, Inc. All rights reserved.2006 AVP template Cisco Confidential

• “Technology is integrated into all aspects of business, which means technical aptitude alone will not suffice for IT candidates. Employers need professionals who can work and communicate effectively with colleagues in all departments. IT professionals who know the industry and business, and can demonstrate their understanding of the company’s core processes, customer base and culture, are in the best position to land -- and keep -- the best jobs.”

• Katherine Spencer Lee, • Executive Director of Robert Half Technology

Page 24: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

24© 2006 Cisco Systems, Inc. All rights reserved.2006 AVP template Cisco Confidential

The Haunting Soft Skills1992 SCANS Still Apply: 5 Workplace Competencies

ResourcesIdentifies, organizes, plans, and allocates resources

• InterpersonalWorks with others

• InformationAcquires and uses information

• SystemsUnderstands complex inter-relationships

• TechnologyWorks with a variety of technologies

Secretary's Commission on Achieving Necessary Skills (SCANS) http://wdr.doleta.gov/SCANS

Presentation_ID 242424© 2003, Cisco Systems, Inc. All rights reserved.

Page 25: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

25© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Technical Resume

Highlight the Cisco focus

• Include names of courses completed

• Include skills outlined on Course Completion Certificate

• Include certifications

Page 26: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

26© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

The 30 Second Pitch

Short, concise, less is more

Be able to differentiate yourself

Page 27: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

27© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Follow-up

• Maintain Relationships

• Stay Connected

• But there’s a “Fine Line”between “enough and “too much”

Page 28: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

28© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Take Away Message

• Extreme Competition• Advanced Technologies Is

Essential• “Leading Skills”• Must be Proactive!

Page 29: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

29© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Promoting IT Careers

Career Development and Job Placement Initiatives for students and alumni

Page 30: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

30© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPromoting IT Careers

Promoting IT Careers in the U.S.

A career development and job placement strategy designed to:• Increase student awareness of networking and IT career

pathways

• Dispel perception that there are no longer job opportunities in networking and IT

• Build relationships between Networking Academies and Cisco Channel Partners

• Create scalable modelsFor launching our students and graduates into networking and IT careers

For meeting the hiring needs of our Channel Partners

Page 31: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

31© 2006 Cisco Systems, Inc. All rights reserved.2006 AVP template Cisco Confidential

HIGH SCHOOL COMMUNITY COLLEGE COLLEGE/UNIVERSITY

Job Shadow Day

Internship/Short Term Projects

SE Volunteer Program

SE Mentoring

NBA Project

Virtual Field Trips VODs

21st Century Schools Interns

NetWork Events

Channel Partner Engagement and Scalable Online Tool for Job Placement (TBD)

Career Connection Job Board

Articulation Agreements and Dual Credit

ASE/ASR Program

All Academy Day

• Affinity Groups

• WAN

• CBEN

• CONEXION

• Sales Organization

• Channels Team

• Systems Engineers

RELATIONSHIPS

Awareness / Experiential

Learning

Placement / Advancement

BE-PRO

AD-PRO

Focus on Student Success: Promoting IT Careers

Skills USA/Skills Canada

Page 32: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

32© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Groundhog Job Shadow DayCisco Team Engagement

Total Individual Volunteers = 182

Total Hours = 1059

Total Match to Junior Achievement of America = $10,590

Page 33: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

33© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Groundhog Job Shadow Day

http://cisco.com/go/promoteitcareers

Page 34: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

34© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Groundhog Job Shadow Day

Page 35: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

35© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Groundhog Job Shadow Day

Page 36: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

36© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Groundhog Job Shadow Day

Page 37: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

37© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Register Your Job Shadow Day Event Register Your Event

Page 38: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

38© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

All Academy Day Toolkit

383838© 2003, Cisco Systems, Inc. All rights reserved.Presentation_ID

Page 39: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

39© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

NetWork Strategic Recruiting Events

• Cisco Sales Team

• Partners

• Host Academy

• Academies

Page 40: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

40© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPromoting IT Careers

Account Team Support

PartnerHiring Needs

Strong Academies,Host Academy

Pool of “Qualified”Candidates

Pool of postsecondary Academies teaching CCNA 4 and above

Support of Regional Business Development Managers

Clear definition of skills, experience,

certification, education level

needed

Pool of Networking Academy students,

graduates and alumni

Steps to Event Success: What It Takes to Work

Page 41: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

41© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

NetWork Strategic Recruiting Events http://cisco.com/go/promoteitcareers

Page 42: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

42© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Help Students and Graduates Stay Connected

Have them register for the Alumni Community

• Continued access to most current curricula• Career Development Tools and Resources• Career Connection Job Board• Industry news and updates

To register, log on to: www.cisco.com/edu/register/Visit the Career Connection job board: http://cc.netacad.net

Page 43: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

43© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Cisco.com Resources

• First register for Cisco.com access:http://tools.cisco.com/RPF/ register/register.do

• Cisco Learning Connection http://www.cisco.com/web/learning/le31/le46/learning_customer_e-learning_connection_tool_launch.html

• CCNA Cert. Prep Centerhttp://forums.cisco.com/eforum/servlet/PrepCenter?page=main

• Cisco Career Certifications http://www.cisco.com/web/learning/le3/learning_career_certifications_and_learning_paths_home.html

• Cisco Certification Community http://forums.cisco.com/eforum/servlet/CertCom?page=main

A handout with these resources and their URLs is available from your instructor

Page 44: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

44© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 444444© 2003, Cisco Systems, Inc. All rights reserved.Presentation_ID

Page 45: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

45© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Career Fair Scorecard (Round 1 - Fall ’05) Location # Partners # Candidates # Hires # Second

Interviews# Partner

RepsPartner/

Candidate Ratio

Chicago, IL 5 14 2 1 5 3.5 to 1

Long Bch, CA 5 21 2 6 12 4.2 to 1

4.5 to 1

5.3 to 1

NYC, NY 5 22 1 2 6 4.5 to 1

Boston, MA 6 11 2 4 7 2.7 to 1

Mnpls, MN 6 11 2 5 11 1.8 to 1

Atlanta, GA 6 23 1 N/A 7 2.6 to 1Seattle, WA virtual matching)

4 3 1 1 N/A 1 to 1

3.1 to 1 avg

Fremont, CA 4 18 0 3 7

Phoenix, AZ 3 17 2 N/A 7

Totals To Date 43 140 13 20 62

Page 46: Promoting IT Careers€¦ · IT Hiring Trends – March, 2006 Robert half Technology (RHT) IT Hiring Index and Skills Report, • 12% of CIOs intend to expand their IT departments

46© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

NetWork Strategic Recruiting Events Scorecard To Date

Location # Partners Attending/Marketed # Candidates

Grand Rapids, MI (May 3) 4 (8) 12

Cleveland, OH (May 9) 7 (15) 13

Southern, CA (May 17) 7 (25) 18

Raleigh, NC (May 10) 7 (12) 17

Syracuse, NY (May 18) 5 (6) 8

Maryland/DC (May 19) 6 (10) 15

Totals To Date 36 83