Property Strength

CloudSteer – FAQs

• Market and Regional experience of nearly 14 years in the SaaS & Cloud Consulting space

Team Experience in Business

• Singapore. COE in India and Singapore. Planned expansion into ThailandHeadquarters & Locations

• Singapore, India and ThailandMarkets

• B2B firms across Fortune 1000. Focus on Mid-market and SMBsClient Profile

• Real Estate, Healthcare, Automobile, Hospitality, Hi-tech, Govt & NPO, Services Industry Experience

• Industry leading certified consultants• Global Customers and Market ExperienceSalesforce Experience

Customized Solutions for yourUnique Business Challenges

CloudSteer is an APAC focused business consulting firm with offices across the Asia-Pac region

CloudSteer helps clients transform their business by enabling best-in-class business process using cloud technology

CloudSteer improves productivity through team accountability, collaboration and adoption

CloudSteer drives measurable results by helping clients increase revenue, expand margin and achieve greater technology ROI

CloudSteer Overview

First Enterprise Cloud Company to Reach $3.3 BillionFastest Growing Top 10 Software Company

$3.3BRevenue Forecast FY13

Annual Revenue Run Rate

Our Mission: Cloud Computing Driver, Catalyst and Evangelist

Mainframe

Today1960s

Client/Server

1980s

Enterprise Cloud Computing

Applications, Platforms, Databases

#1 in Cloud Computing, Customer Relationship Management and Custom Apps

#1 Sales, Service, Marketing

Cloud Computing

Innovation 2011, 2012

Serving Companies of All Sizes

Enterprise

Medium

Small

Focus on Your Business, Not on TechnologyGet Peace of Mind with our Cloud Infrastructure

Trusted: Be confident with the cloudtrust.salesforce.com shows performance and uptime data in real-time

Real-Time Transparent System Status

Reliable: You can count on usAnytime, anywhere access

Secure: Safe and protectedForce.com passes the toughest security certifications in the industry

Fast: Don’t wait for your dataGetting customer data is as fast as a Google search

Scalable: Grow your business with proven, real-time scalabilityServing companies of all sizes and scaling with you as your business grows

ProvenReliability

Real-Time Transparent System Status

ISO 27001 Certified Security

Proven, Real-Time Scalability

Real-Time Query Optimizer

Cloud Computing Offers Lower TCO Than Software

Software = Hidden Costs Cloud = Lower Risk & Cost

Fast & Easy to Implement

Painless & Free Upgrades

Lower TCO

Predictability

Licenses

UpgradesDedicated Staff

MaintenanceInfrastructureConsultants

Hardware

The Computing Revolution

1960sMainframeComputing

1970sMini

Computing

1980sClient Server

Computing 1990sCloud

Computing

2000sMobile

Computing

2010sSocial

Revolution

x 10x 100x 1,000x 10,000x 100,000x

Change is the constant: Devices, Browsers, Platforms

Multi Browser, Multi Device

Social Touch Local Cloud

ResearchingAccounts

Hunting for Hot Leads

Tracking Down Deal

Updates

Waiting for Discount

Approvals

Searching for the

Latest Deck WonderingWhere to

Focus

Today, reps spend 78% of their time searching for…

…and only 22% selling

Unfortunately, Legacy Tools Make Reps Do All the Work

Property Strength Makes it Easy – Everything Comes to You

“CloudSteer Real Estate CRM 2.0 has been instrumental in enhancing our customer relationships and unblocking potential funds resulting in great savings”Mr. Gautam BhallaDy. Managing Director- Vatika Limited

Key Issues with Real Estate Developers

• BLOCKAGE of POTENTIAL FUNDS/ WORKING CAPITAL• Little or No Visibility into Marketing Funds Utilization by the

brokers• Inventory management and visibility to the sales team,

increasing VALUE OF PER UNIT SALE.• Reconciliation of CUSTOMER BALANCE and Final call notice• COLLECTIONS STRATEGY based on experience and not on

facts• Approval and TRACKING of Internal Office Memos (IOMs)• Control over Information Leakage. • Ascertaining and RECORDING FINANCIAL IMPACT of IOMs and

changes • Tedious ways to find Customer’s requested INFORMATION• Reconciliation of FINAL Call Notice amount

Benefits of Property Strength

Solution Roadmap

Plug n Play

Benefits to You with Property Strength

Uniformity of information being shared with prospects and customers

Bookings and Transfers management Lead Source Tracking for ROI management Easy Taxation and interest over taxation Schemes & Payment Milestones (CLP, Down etc.) Sales and team productivity and incentives. Lesser queries/calls from customers Service Tax management (including the S tax changes by the govt.

last year) Auto-calculations of balances, service tax, charges etc.

Process improvements•Target reminders

•Large sale notifications

•Competitive updates

•Red Flag Notifications

•Escalations for delayed responses`

Benefits to You with Property Strength Discounting Process Automation Assured returns: Timely issue of instruction to bank. Flexibility to change Project Completion dates Property Inventory Optimization

– Broker Assignment– Underwriting

Content Management Retention of account knowledge at the time of attrition Commission visibility for brokers Robust Reporting and MIS. E.g.

» Project Performance» Broker Performance» Revenue forecast Report

Happier Customers, Better Sales, Ready for the next generation…

Benefits to your brokers with Property Strength

Inventory records visibility and assignment– Sold– Available– On Hold

Realtime visibility on:– Commission Due– Commission Paid

Notifications and circulars

Benefits to your customers with Property Strength

Collaboration for circulars and notifications to customers Customer Response Analysis Automated Notifications can go out to the customers on:

– Installment Due– Milestone coming up– Milestone Completed

Customer Login Visibility of Milestones completed Real-time up to date Account Balance, Payment Details and Final

Call Notice Amount

Complete customer information including ownership details, transfers, bookings etc.

Single page view of all interactions like emails, queries, call logs, follow-ups etc.

Outlook, Email Integration Document Attachment Email to lead

Segmented Marketing Database Reporting and Analysis

Customer Relationship Management

Give your operations staff what they need when they need it

Tactic Alerts and Messages

Status update messages:“The %age conversion is showing a

downward trend for Anuj…..?”

Reminder messages:“Need to follow up on the next

payment for booking”Just in time tools: “Here is a PDF of the invoice.”Deal assistance: “I need help on this deal.”

Just in time

News/Circulars

Invoice templatesSales toolsStock update reminders

Stock Order support

Customer email templatesTarget reminders

Competitive updatesRed Flag Notifications

Escalations for delayed responses

All you need to keep more customers and close more business

Adoption

Productivity

Visibility

Decisions

For Reps...Mobile Productivity

For Managers…Real-Time Visibility

OTHER POSSIBILITIESProperty Strength

You FOCUS on innovation and

Sales

We FOCUS on Technology

Cloud Call Center

Never Miss a lead Reduce AHT Auto Assignment Interactive IVR; Communicating

any information on salesforce doesn’t need a human being

Time/Criteria Based Call Routing Call forwarding to even mobile

phones Logs, Recording and Barging Personalized IVRs

Any EmployeeAny LocationAny Time

Zero Hardware Call Center

Other Integrations Possible

Google Maps Google Docs Outlook/Gmail Property App for customers with real-time available

project/property inventory Social Batch upload data from Property Strength into Accounting

Applications Real time integrations with third party applications GPS Others….

You get the edge with Property Strength

Adoption and Success Vs. Implementation Lesser time to market Industry experience of ERP level success Constant improvement and best practices released as a

part of new Property Strength releases Don’t have to wait for an upgrade to a higher edition. No need of 3rd party portal applications

Thank You!sales@cloudsteer.com