prosci® fundamentals of change management · pdf fileindividual change management the...

29
Prosci® Fundamentals of Change Management and Change learn

Upload: lamtram

Post on 15-Feb-2018

341 views

Category:

Documents


7 download

TRANSCRIPT

Page 1: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Prosci® Fundamentals of Change Management

and Changelearn

Page 2: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

A few words about the Prosci® methodologyWe would like to introduce the benefits of applying the Prosci® methodology for Change Management, supported by real, research-based insights.

lear

n Prosci® Fundamentals of Change Management

Page 3: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

80% of Fortune 100 companies choose Prosci®

Page 4: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Change Management is directly connected with meeting projectobjectives

Poor

15%

42%

76%

94%

Fair Good Excellent

Page 5: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Poor

14%

32%

52% 71

%Fair Good Excellent

When it is effectively deployed, projects are more likely to beon schedule

Page 6: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Poor

48% 62

% 70% 81

%Fair Good Excellent

Change Management is correlated with keeping projects on budget

Page 7: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

The ProgramThis experiential Program is designed to create awareness and to improve knowledge around Change Management, guiding participants through the main concepts and organizational benefits of Change Management.

lear

n Prosci® Fundamentals of Change Management

Page 8: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

The Program aims to establish a shared definition of Change Management and how it impacts organizational outcomes, then understand the research and best practices, as well as all the factors that drive Change Management ROI.

lear

n Prosci® Fundamentals of Change Management

Why this Program?A detailed explanation about the interconnection between change leadership, Change Management and project management outcomes will be investigated in order to develop a full awareness of the three phases of organizational change.

Page 9: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Senior leaders aiming to explore how Change Management can make the organization more productive

Key stakeholder groups experiencing significant organizational changes

lear

n Prosci® Fundamentals of Change Management

High-potential leaders seeking a full understanding of Change Management fundamentals

Who is it for?

Page 10: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Understanding the three elements of a successful change

Page 11: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

lear

n Prosci® Fundamentals of Change Management

Change Management Certification Program

Prosci® PCT™ (Project Change Triangle) Model

01Leadership/sponsorshipGovernance, strategy and direction

Page 12: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

lear

n Prosci® Fundamentals of Change Management

Change Management Certification Program

Prosci® PCT™ (Project Change Triangle) Model

02Project managementThe technical side of change

Page 13: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

lear

n Prosci® Fundamentals of Change Management

Change Management Certification Program

Prosci® PCT™ (Project Change Triangle) Model

03Change ManagementThe people side of change

Page 14: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Researches, practices and the fundamental pillars of Change Management.

How to drive correctly the Change Management ROI and how to manage the three phases of organizational changes (change leadership, Change Management and project management).

Participants will understand: Participants will learn:

Outcomes

lear

n Prosci® Fundamentals of Change Management

Page 15: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

The ADKAR® Model, the goal-oriented model developed by Prosci® founder Jeff Hiatt.

ADKAR® represents the five desired outcomes of individual change: awareness, desire, knowledge, ability and reinforcement.

Participants will apply:

Outcomes

lear

n Prosci® Fundamentals of Change Management

Page 16: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Program AgendaWhat is Change Management?

Creating a shared definition

Understanding different types of change

Page 17: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Why is Change Management important?

Impact on organizational outcomes

Mitigating negative consequences

ROI factors

Page 18: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

The impacts of change management

Individual Change Management

The Prosci® ADKAR® Model

ADKAR® assessment

Connection between individual and organizational Change Management

Page 19: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Organizational Change Management

Preparing for change

Managing change and resistance

Reinforcing change

Page 20: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Project Change Management

PCT™ assessment

Commitment to action

Action items

Next steps

Page 21: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

MaterialsChange Management eToolkit

Access to Prosci® portal

Change Management Best Practices benchmarking report

Employee’s Survival Guide to Change

Change Management: the people side of change

ADKAR™: a model for change in business, government and our community

Course slides and handouts

lear

n Fundamentals of Change Management

Page 22: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

After the ProgramParticipants who wish to acquire a deeper understanding of Change Management, can attend one of our Programs, according to their role and organizational change maturity, or they can require one of our advisory services.

lear

n Fundamentals of Change Management

Page 23: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

After the Program

01AssistanceProject-specific support, assessment and advice from the and Change team, provided via email or via customer support service.

lear

n Fundamentals of Change Management

Page 24: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

After the Program

02Prosci® support materialsOne-year access to the Prosci® portal, where Practitioners can find free tutorials and webinars as a life-long support mechanism.

lear

n Fundamentals of Change Management

Page 25: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Discover the ProgramThis Program can also be delivered in-house, according to your organizational needs.

Learn more at http://bit.ly/2tTSsW2

lear

n Fundamentals of Change Management

Page 26: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

FacilitatorThe Program will be taught by one of our Prosci® certified facilitators, who will guide participants through their training experience.

lear

n Fundamentals of Change Management

Page 27: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Tom Marsicano is the founder and Director of and Change, and a Master Certified Prosci® Instructor. An extensive background, especially in financial services and IT systems, and love for research make him a widely respected facilitator and speaker.

Experience and Skills

Undergraduate Degree in Commerce

Project management and system implementation

Corporate culture change

Master Certified Prosci® InstructorFounder and Executive Director

Tom Marsicano

Page 28: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

Contact Tom [email protected]

andchange.com

Page 29: Prosci® Fundamentals of Change Management · PDF fileIndividual Change Management The Prosci® ADKAR® Model ADKAR® assessment Connection between individual and organizational Change

See you soon.

and Change