proseries helpful resources
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ProSeries Tax: Resources
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Knowledge Base
There are 2 ways to access the ProSeries knowledge base
Method 1: Search within ProSeries
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Knowledge Base
Method 2: Search from the ProSeries Support Site
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Support – Chat In Program
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New Chat button on Toolbar
Chat Statuses:
Online –
Clicking chat button initiates pop up window to start a Chat session
Offline –
The chat button will show offline when chat is not available
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Help – Video Links
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Support – User Guides
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Knowledge Article Subscription
Why is this important?
• When you want that ‘follow-up’ to a reported issue, now you can subscribe to an article when it is updated.
The message reads:
You can subscribe to this article and receive an automatic notification by email of any updates or changes to this issue. It’s quick, easy, and of course free. Subscribe Now.
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Recommended Article for Subscription
See the Resource slides for the link
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ProSeries Training Forum
bit.ly/proseriesforum
ProSeries Training Forum
Follow our new Training Forums for the latest updates
Subscribe
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Support – Training
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Live Community
Join ProSeries Live Community
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Resources – MyProSeries.com
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Resources
• Support doc for downloading: https://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=GEN50405
• Download help: http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF24823&src=syswidget
• Calendar-Year Services: https://blog.accountants.intuit.com/prod-info-special-offers/new-for-proseries-discover-the-benefits-of-calendar-year-services/?rmid=28219_001_PSPro&rrid=145546339
• Tax law change blog: https://blog.accountants.intuit.com/?p=28393&s_cid=E-NEWS_TAX
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Resources
• System Requirements for 2013 ProSeries and ProSeries Basichttp://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF23972&src=widget
• ProSeries Top Solutions for the Weekhttp://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF22988&src=widget
• New for Tax Year 2013 ProSeries: State Electronic Filing Now Supports PDF Attachmentshttp://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=GEN85889
• E-file Atlashttp://accountants.intuit.com/support/tax/ef-atlas/index.jsp?product=PROSERIES_TAX
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Resources
• New for Tax Year 2013 ProSeries, Create and Email Password Protected PDF Files to Your Clients
http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF24439
• ProSeries User Guides
http://accountants.intuit.com/tax/proseries/resources/user-guide.jsp
• ProSeries Training
http://accountants.intuit.com/training/proseries.jsp
• Signing Up for Article Subscriptions
http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF24970
• Setup Options to Customize ProSeries
http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=GEN51333
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Keyboard Shortcuts
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Keyboard Shortcuts