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ControlCase Annual Conference – New Orleans, Louisiana USA 2016 Protecting Payments Throughout the Ecosystem Emma Sutcliffe Senior Director, Data Security Standards PCI Security Standards Council

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Page 1: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Protecting Payments Throughout

the EcosystemEmma Sutcliffe

Senior Director, Data Security Standards

PCI Security Standards Council

Page 2: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• Founded in 2006

• Guiding open standards for

payment card security

PCI Security Standards Council

Page 3: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Standards, Best Practices & Services

Training – Merchants, Assessors, Acquirers, Integrators

Validation & Qualification – Equipment, Services, Assessors, Investigators

Payment Equipment Payment SoftwareMerchant & Service Provider Environments

Role of PCI SSC

Page 4: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Understanding the Ecosystem

Page 5: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Emerging Payment Technologies

Page 6: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• PCI DSS− Requirements applicable to mobile and other technologies as they emerge

• PA-DSS − Payment applications running on mobile hardware dedicated to payment

acceptance

• Point-to-Point Encryption (P2PE) − PCI-listed P2PE solutions using PTS approved mobile PEDs

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Mobile Technologies

Page 7: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• New standard to address Token Service Provider environments− Requirements for securing environments where payment tokens are generated

/ issued

• Token Service Provider defined by EMVCo

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Token Service Provider (TSP)

Issuer

TSPToken-holder

Merchant

Acquirer

Payment Brand

Page 8: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• Addendum to the Card Production standard

• Physical and Logical Security Requirements for vendors that:

› Perform cloud-based (host card emulation) or secure element (SE) provisioning services;

› Manage over-the-air (OTA) personalization, lifecycle management, and preparation of personalization data; or

› Manage associated cryptographic keys

Mobile Provisioning Security Requirements

Page 9: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

EMV Chip

• EMV Chip reduces

face-to-face

counterfeit fraud

• EMV Chip Needs PCI

Page 10: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

Common Goal: Devalue Data

Point-to-Point Encryption

Tokenization

EMV

Page 11: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

A Holistic Approach

Page 12: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

The Move to EMV

Page 13: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

The Security Fruit Tree

Ground fruit Magnetic stripe

Low-hanging

fruitCard-Not-Present

Bulk fruit EMV

High Fruit PCI and EMV

Page 14: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

The Security Fruit Tree after EMV migration

Low-hanging

fruitCard-Not-Present

Bulk fruit EMV

High Fruit PCI and EMV

Page 15: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Global Trends

Canada

Counterfeit and Lost/Stolen

CNP

According to Aite Group, CNP fraud in the U.S. is projected to double by 2018 to $6.4 billion

UK

Page 16: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

E-Commerce Security

Page 17: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

Threats to E-Commerce

E-commerce systems targeted to steal data

Data stolen elsewhere used for e-commerce fraud

Page 18: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Protecting E-Commerce

• Controls that prevent, detect, & respond to threats

• PCI security standards

E-Commerce systems as a target

Page 19: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

Common Implementations

Page 20: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

PCI DSS v3.2 SAQ Updates

• Merchant web servers that perform redirect continue to be highly targeted

• Basic security controls not being applied. • SAQs A and A-EP include new requirements to help

organizations address this threat.

Page 21: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Protecting E-Commerce

• Controls that prevent, detect, & respond to threats

• PCI security standards

E-Commerce systems as a target

Page 22: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Protecting E-Commerce

• Controls that prevent, detect, & respond to threats

• PCI security standards

E-Commerce systems as a target

• Fraud detection and modelling

• Cardholder authentication

E-commerce used for fraudulent transactions

Page 23: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• Collaboration with EMVCo • Supports EMV® 3-D Secure 2.0 Specification • Cardholder authentication for e-commerce and connected

devices, including in-app purchases

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3-D Secure

Page 24: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Securing Telephone Payments

Page 25: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• PCI DSS applies to audio recordings• Methods are available to prevent storage of PAN/SAD • Consider people, process, technology

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Telephone Recordings Containing PAN/SAD

Page 26: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Securing Software

Page 27: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• Software development is continuous• The threat is continuous• Application security must also be continuous

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Securing Software

Page 28: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Promoting a Security Mindset

Page 29: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

Compliance AND Security

• Security is a 24x7 mentality

• Not a “check-the-box” once a year and done

Page 30: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

PCI Resources

Page 31: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

• Building a security awareness program

• Protecting against malware• Skimming prevention• Defending against phishing attacks• Working with third parties• Maintaining PCI DSS compliance• Accepting payments with a mobile

devices• Coming Soon: Securing E-Commerce

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Guidance Documents

Available at: www.pcisecuritystandards.org

Page 32: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

Small Merchant Guidance

Page 33: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016 1

FAQs

• New FAQs regularly added› PCI DSS v3.2 transition dates› SAQ eligibility › Multi-factor authentication› Migration dates for SSL/early TLS

• RSS Feed available

www.pcisecuritystandards.org/faq

Page 34: Protecting Payments Throughout the Ecosystem€¦ · ControlCase Annual Conference –New Orleans, Louisiana USA 2016 • Building a security awareness program • Protecting against

ControlCase Annual Conference – New Orleans, Louisiana USA 2016

Thank you