protecting your business: software licensing compliance
TRANSCRIPT
Support for Used or Secondary Cisco Equipment• Ingeneral,Ciscohardwaremaybefreelyresold
orleased.However,theCiscooperatingsystemsoftwarethatrunsonthehardware,aswellasCiscostandaloneapplicationsoftware,isnottransferable.
• UsedandsecondarymarketequipmentisnotcoveredundertheCiscostandardwarrantyandcannotbecoveredbyaCiscoserviceandsupportcontractunlessthesoftwareisrelicensedandtheequipmenthaspassedinspection.
• TheCiscohardwareinspectionandsoftwarerelicensingpolicyisdesignedtohelpensurelegalcomplianceandsupportabilityofproductsthatareused,fromthesecondarymarket,orofunknownorigin,helpingtodeterserviceandhardwarereplacementabuse.
At-a-GlanceProtecting Your Business: Software Licensing Compliance
Protecting Your Business by Using Licensed SoftwareItisimportanttopurchasethecorrectsoftwarelicensestocoveryournetworkoperations.Usingorinstallingunentitledsoftwareputsyourbusinessandnetworkatriskandcanresultinexpensivefinesintheeventofacomplianceaudit.
Managingyourcompany’ssoftwarelicensecompliancewillalsohelpensureeligibilitytogettheCisco®ServicesandsupportyouneedtomaintainyourCiscosoftwareandnetworkoperations.
Software license compliance is a good business practice.
Get the Coverage You NeedWithvalidsoftwarelicensesandappropriateservicecontractcoverage,youwillhaveaccessto24-hourCiscotechnicalsupport,onlinesoftwaredownloads,andmuchmoreforallyourCiscosoftwareproducts.
Makesureyouhavethecoverageyouneedforsoftwareacrossyourentirenetwork.Thebestwaytoprotectyourbusinessistomanageyoursoftwarelicenseinventoryandcontrolexpensesbymakingsureyouhavethecompletecoverageyouneedfromtheverystart.
BuyingCiscoServicesforsoftwareononedeviceandintentionallydownloadingorinstallingassociatedsoftwaretomultipledevicesisinviolationofCisco’slicensetermsandisillegal.
Cisco Software LicensingThesoftwareindustryisincreasinglymovingtowardthelicenseenforcementofsoftwareusingtechnologythatrequiresuseofalicensekeytoenabletheentitledsoftware.ManyCiscoproductsalreadyuselicenseenforcement.ExamplesofCiscoproductsthatrequireuseoflicensekeysinclude:
• Ciscooperatingsystemsoftware
• CiscohardwareproductssuchasCiscoAdaptiveSecurityAppliance,CiscoSecurePIX®Firewall,CiscoMDSSeriesSwitches
• CiscostandaloneapplicationssuchasCiscoUnity®,CiscoSecurityAgent,orCiscoUnifiedMeetingPlace®
• ContentsubscriptionssuchasCiscoServicesforIPS
• Applicationsoftwarereleaseupgrades
Registering Your Cisco Product and Requesting a License KeyBeforeusingyourlicense-enforcedsoftware,youmightberequiredtoregisteryourproductandrequestalicensekey.
Toregisteryourproductandrequestyourlicensekey,youwilltypicallyneedto:
1. LogontoCisco.com.
2. Providetheproductauthorizationkey(PAK)thatwasshippedwithyourproduct.
3. IdentifythehostIDofthedevicetowhichthelicensekeywillbelocked.
4. Providecontactinformation.
5. AcceptCisco’senduserlicenseagreement.
YourCiscolicensekeywillbesentbyemailtotheaddressspecified.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, Cisco Systems, Cisco TelePresence, Cisco Unity, MeetingPlace, and PIX are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. (1005R) C45-612225-00 0810
Make Sure You Are in Compliance• Purchasetheappropriatelicensestocoveryour
networkoperations.
• Avoidillegallyinstallingsoftwareonunentitleddevicesorusingsoftwarefeaturesnotpurchased.
• IfyoulegallyboughtusedorsecondaryCiscohardware,makesureyoupurchasenewsoftwarelicensesforoperatingsystemsoftwareandstand-aloneapplications.
• Ifyoutransfer(rehost)licensekeysfromonedevicetoanother,besuretoremovethelicensekeysonthesourcedevice.
Software licensing compliance means:• Protectionfrompenaltiesassociatedwith
noncompliance• AnyusedorsecondaryCiscoequipmentand operatingsystemandapplicationsoftwarethat youhaveareeligibleforserviceandsupport
Getting Assistance from CiscoIfyouneedhelp,itiseasytogetthesupportyouneedfromCisco.Youcan:
• Call:Forthecontactnumberlist,gotowww.cisco.com/warp/public/687/Directory/DirTAC.shtml
• Openanonlinerequest:http://tools.cisco.com/ServiceRequestTool/create/
• Sendanemail:[email protected]
Important LinksCiscoLicensing:www.cisco.com/go/license
CiscoHardwareInspectionandSoftwareRelicensingPolicy:www.cisco.com/en/US/prod/cisco_software_transfer_relicensing_policy.html
The Value of Cisco Technical ServicesWhileusinglicensedsoftwareiscritical,aservicecontractisessentialtomakingsureyougetthefullvalueoutoftheCiscosolutionsyoupurchase.Servicecoverageprovidesyouwithsoftwareupdates,upgrades,warrantyservices,andtechnicalsupportservices.
Ciscooffersabroadrangeoftraditionalsupportservicesandproactivetechnicalservices.TheCiscoTechnicalServicesportfolioincludesservicesthatprovideimportantsupportforhardwareandtheoperatingsystem,applicationsupportofferings,andanumberoftechnology-specificsupportservicesforCiscoTelePresence™conferencing,security,unifiedcommunications,andvideosolutions.
Ciscooffersspecializedtechnicalsupportservicesforsoftwareapplications.CiscoApplicationSupportofferingsprovidecustomers:
• Softwareupdates:bugfixesandminorfeatures
• Softwareupgrades:majorfeatures
• TACsupportforsoftwareproducts
• AccesstoCisco.com
Highlights for Non-lawyers: The Cisco End User License AgreementCiscograntsalicensetouserswhohavepaidafeeandagreedtothetermsoftheCiscoenduserlicenseagreement.Thelicenseisanagreementthattheuserhastherighttousethesoftwarewithcertainrestrictions.Ifacustomerhasnotpaidtheappropri-atefeeorhasnotagreedtothetermsoftheCiscoenduserlicenseagreement,thenthecustomerisnotauthorizedtousethesoftwareandisusingitillegally.
• Asoftwarelicensemightberequiredforcomputerprograms,applicationsoftware,firmware,upgrades,updates,bugfixes,orbackupcopies.
• Customerscannottransferthelicensetosomeoneelse.
• ThesoftwarecanbeprovidedbyCiscoinanymanner,includingonCD-ROMoronline.
• Inordertousethesoftware,customersmightberequiredtoregisterthesoftwareonlineatCisco’swebsitetoobtainthenecessarylicensekeyorlicensefile.
• Thelicensingagreementonlyallowscustomerstousethesoftwareonasinglehardwarechassisorcard.
Whencustomersacceptthetermsofthelicensingagreement,theyagreenotto:
• Transfer,assign,orsublicenseitslicenserightstoanyotherpersonorentity(otherthanincompliancewithanyCiscorelicensing/transferpolicytheninforce)
• Usethesoftwareonunauthorizedorsecond-handCiscoequipment
ReadthecompleteCiscoenduserlicenseagreement.
Protecting Your Business: Software Licensing Compliance At-a-Glance