Design Thinking Action LabPrototype and Test

Prepared By – Syeda Rifat Ara

Problem StatementA young, introvert, shy, 23 years

old non-confident girl who has completed BBA program recently and waiting to get admitted into MBA program needs a way to learn how to gain confidence while communicating with people because self-confidence and good communication skill is very important to get a good job.

3 Ideas

1. Practicing with friends and relatives.

2. Be smart, think smart.3. Give speech in front of mirrors

everyday.Prototyped idea 1 and 2 using Toolkit : Role-playing/skits.

Idea 1: practicing with friends and relatives

Took 2 friends with me.

Capture her feedback.

Idea 2 : Be smart, think smart.A

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Give some tips to her how she can hide her fear.

Take feedback.

Feedback

Feedback

+ What Worked Idea 1 worked. It’s quite helpful

and an effective way to gain confidence while communicating with others.

∆ What could be improvedIdea 3. It’s not as easy as said.

Being smart don’t guarantee that it’ll help in communication.

Feedback

? QuestionsWhat can be done if idea 1 worked

fine with friends but doesn’t work with the outsider?

! IdeasBoth ideas need some modification

and more instruments such as how to work with nervousness first.

ReflectionIdeas were seemed to be

achievable but real life situation is quite different. I learned that creating ideas are not enough to solve a problem until they are tested. If I were to continue working on this project, I’d modify my ideas and would do the prototypes until I reached to a satisfactory and easily applicable solution.