prototype design... · “prototyping is the conversation you have ... storyboard your user’s...

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Design: Prototype Co-design program session 7

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Page 1: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Design: Prototype

Co-design program session 7

Page 2: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Take 2 minutes to consider:

● What did you notice during your ideation work over the last week ● Why is this a challenge or an opportunity for you right now?● What is the intention you hold for today’s session?

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Check-in

Page 3: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Team guide to share:

● What did you do between sessions?● Where did you get stuck?● How did you overcome this?

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Progress Update

Page 4: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Program Overview

By utilising deep reflection and practical application we can work to immediately apply our skills into real world projects.

Each 2.5 hour sessions, we will learn essential co-design skills and tools and between the weeks, we will apply our learnings to our real world projects.

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Page 5: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Agenda

● Share & capture

● Converge on potential

● Develop our top seed idea

● Rapid prototype our idea

● Pitch your prototype

● Next Steps

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Page 6: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Prototyping in Practice

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Page 7: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

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Page 8: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

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Page 9: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Examine the outcomes of your ideation session:

● Capture the new ideas on post-its ● One idea per post-it● Keep it brief● Add the top ideas from this to your existing pool of ideas● Discuss the outcomes of your idea testing, what do

you need to change or refine about your seed ideas

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Share & Capture

Page 10: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

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Converge

Caution:

The combination MUST make sense. It must have an overarching connecting factor.

Be ruthless!! Too many unconnected factors will dilute the power of a great idea

● Go with the evidence from your testing and with your gut● Move quickly to a TOP 5● Negotiate to a Top 1 or top combination of ideas

Page 11: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Nurturing Seed ideas

These ideas are early, fragile ideas

● Building to Think

● Prototype them to bring them to life

● Preserve their most fragile core - the part of the idea that’s interesting, curious, different and compelling

● Maintain optimism, avoid smothering them with business as usual thinking or black hat thinking

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Page 12: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Nurturing Seed ideas

Three questions to ask about your seed idea:

● Is it an aspiration?

● Is it an idea that is simple, concrete, tangible and specific

● Does it clearly respond to the Problem Statement and the How Might We…?

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Page 13: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Break5 mins

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Page 14: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

“Prototyping is the conversation you have with your ideas…”(Tom Wujec)

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Prototyping

Page 15: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Design: Prototype

Tools for prototyping

● Scale models● Wireframes● Bodystorming● Story Boarding● Mock Service Touchpoints● Role Play

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Page 16: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Tool: Rapid Prototyping

1. Use the materials provided to prototype your solution

2. Even if you aren’t sure what you’re doing or what you are going to create pick up some materials and just make something

3. Don’t make it perfect, make it rough and ready!

You have 10 minutes

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Page 17: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Tool: Prototype Development Template

Work together to complete the Idea Development Template:

1. Copy in your problem statement and How Might We…?2. Populate the boxes3. Aim for succinct statements or high level dot-points4. Add as much information as you need to, but keep the

detail light enough to keep moving!!5. Storyboard your user’s ideal journey through engagement

with your solution

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Page 18: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Tool: Refine - Zoom In

Reflect on what you have created:

1. Use your Prototype Development Template to help you to zoom in on particular elements of your prototype

2. Develop your prototype further as you go

3. Make sure your end-user is in the forefront of your mind!

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Page 19: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

In your teams, debrief for 5 minutes on the interview you just completed:

1. What has the experience of converging been like?2. What was challenging about the activity? 3. What was surprising? 4. How has the process facilitated this insight?

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Reflect

Page 20: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

“Testing potential interventions early on... and creating small things that represent an aspect of the policy”(Vacant Chari, Policy Lab)

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Prototyping

Page 21: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Prototyping is fast and lean

It’s about taking low risk and low investment steps

It’s about building to think and failing to learn

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Prototyping

Reminder:

Try to always prototype with end-users

It’s a great way to get them involved and an easy way for them to communicate their needs and ideas without words

Page 22: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Tool: Elevator Pitch

Take 5 minutes now to hone your pitch around the following elements:

● Problem● Opportunity● Solution● Benefits● How it solves the problem

You’ll have 3 minutes to pitch

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Testing prototypes

Go beyond simply asking if they like your idea or not, and for them to give you some feedback

Testing in co-design is about enquiring really deeply, ask lots of questions, take paper and pens to map, draw or storyboard the idea with the end-user

Try Asking:

● How would you see this idea play out in the real world?● What works about this idea? ● What isn’t clear about this idea? ● What’s the potential of this idea?● What else could this idea do?

Page 24: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Next session

Complete the Prototype Phase of Design and step into the final phase: Influence

● Converge around the prototype you generated this week based on the testing you do

● Iterate your prototype as part of converging

● Experience a framework for storytelling to influence with Kylie Long

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Page 25: Prototype Design... · “Prototyping is the conversation you have ... Storyboard your user’s ideal journey through engagement with your solution 17. Tool: Refine - Zoom In Reflect

Homework

Between now and our next session, it’s time for you to apply your learning to your real world project:

1. Test your prototype with anyone who’ll listen!2. Do the team storytelling homework3. Connect with your critical friend4. Do a reflective exercise with your team:

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Check out

1. Check out in your teams2. Share how your team is feeling3. What is your team leaving the room with

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