providing actionable healthcare analytics at scale: a perspective from stroke care
TRANSCRIPT
Providing actionable healthcare analytics at scale: A
perspective from stroke care
Benjamin Bray, Research Director, Sentinel Stroke National
Audit Programme
Flickr: Jonathan Cohen
SSNAP
Ischaemic stroke Primary ICH
≈ 80,000 per year
All acute admitting hospitals in England
and Wales (&NI)
Whole pathway care quality: from admission, up to 6 months after
stroke
≈95% case ascertainment
Organisational audits of acute and post acute care services
100%
participation from trusts and
CCGs
Data, analysis, visualisations designed for: •Clinical teams •CCGs & LHBs
•Clinical networks •Stroke survivors
•National level reports
1:43
1:24
1:35
0:46
1:03
1:09
0:49
0:33
1:15
0:28
0:56
0
.5
1
1.5
2
Hou
rs
Jul 2014 Oct 2014 Jan 2015 Apr 2015
Source: SSNAP Apr-June 2015Team-centred results at team level for Key Indicator 3.5B Team 182
Median time from clock start to thrombolysis (hh:mm)
HES & ONS linkage
≈9000 bespoke outputs per annum
1 million downloads by Dec 2016 ...
Scope of data collection Organisation of care Clinical processes
Staffing Access to stroke unit, quality of SU Community services Rehabilitation and re-enablement Acute care organisation TIA/neurovascular service Multidisciplinary working Access to early supported discharge and community rehabilitation Strategic groups Policies Research Leadership
Acute care processes Timings to scan, thrombolysis, stroke unit Medical and therapy assessments and screening Therapy intensity Discharge processes Continuing care after hospital (e.g. therapy at home) 6 month assessment Outcomes
Infection rates Complications Mortality Modified Rankin score (disability)
Hyperacute care
Stroke unit
Inpatient rehabiliation
Community/home rehabiliation
Patient level SSNAP Record
A whole-pathway approach to QI
Making audit more effective
Audit components
Data are valid
Data is based on recent performance
Data are about the individual/team’s own behaviour(s)
Audit cycles are repeated, with new data presented over time
Feedback components
Presentation is multi-modal including either text and talking or text and graphical materials
Delivery comes from a trusted source
Feedback includes comparison data with relevant others
Nature of the behaviour change
required
Targeted behaviour is likely to be amenable to feedback
Recipients are capable and responsible for improvement
Targets, goals, and action plan
The target performance is provided
Goals set for the target behaviour are aligned with personal and organizational priorities
Goals for target behaviour are specific, measurable, achievable, relevant, time-bound
A clear action plan is provided when discrepancies are evident
Ivers et al , 2014
Audit components
Data are valid
Data is based on recent performance
Data are about the individual/team’s own behaviour(s)
Audit cycles are repeated, with new data presented over time
Feedback components
Presentation is multi-modal including either text and talking or text and graphical materials
Delivery comes from a trusted source
Feedback includes comparison data with relevant others
Nature of the behaviour change
required
Targeted behaviour is likely to be amenable to feedback
Recipients are capable and responsible for improvement
Targets, goals, and action plan
The target performance is provided
Goals set for the target behaviour are aligned with personal and organizational priorities
Goals for target behaviour are specific, measurable, achievable, relevant, time-bound
A clear action plan is provided when discrepancies are evident
Ivers et al , 2014
Validation at data entry, accuracy and completeness is measured and incentivised Real time data patient level analytics in webtool Quarterly analytics & visualiations Team level and patient-pathway level metrics Run charts
3128
33
25
42 42 4246
29
3936
39
29
0
25
50
75
100
%
Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016
Source: SSNAP Apr-Jul 2016Team-centred results at team level for Key Indicator 1.1B Team 116
Scan within 1 hour
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0
10
20
Nu
mb
er
of
tea
ms
0 10 20 30 40 50 60 70 80 90 100Team-centred Domain 3 score
Source: SSNAP Apr-Jul 2016Team-centred results for Domain 3 Team 101
Thrombolysis
Audit components
Data are valid
Data is based on recent performance
Data are about the individual/team’s own behaviour(s)
Audit cycles are repeated, with new data presented over time
Feedback components
Presentation is multi-modal including either text and talking or text and graphical materials
Delivery comes from a trusted source
Feedback includes comparison data with relevant others
Nature of the behaviour change
required
Targeted behaviour is likely to be amenable to feedback
Recipients are capable and responsible for improvement
Targets, goals, and action plan
The target performance is provided
Goals set for the target behaviour are aligned with personal and organizational priorities
Goals for target behaviour are specific, measurable, achievable, relevant, time-bound
A clear action plan is provided when discrepancies are evident
Multimodal outputs, including tabular data, clinical interpretation, data visualisation RCP “Brand”, Clinical leadership, multiprofessional ethos National and regional benchmarking Absolute benchmarking against standards
Audit components
Data are valid
Data is based on recent performance
Data are about the individual/team’s own behaviour(s)
Audit cycles are repeated, with new data presented over time
Feedback components
Presentation is multi-modal including either text and talking or text and graphical materials
Delivery comes from a trusted source
Feedback includes comparison data with relevant others
Nature of the behaviour change
required
Targeted behaviour is likely to be amenable to feedback
Recipients are capable and responsible for improvement
Targets, goals, and action plan
The target performance is provided
Goals set for the target behaviour are aligned with personal and organizational priorities
Goals for target behaviour are specific, measurable, achievable, relevant, time-bound
A clear action plan is provided when discrepancies are evident
Absolute performance vs guideline standard Metrics align with national clinical guidelines and set by multiprofessional group including stroke survivors We don’t provide action planning!
CC
B
C
E
D
D
D
D
D
C
D
CC
B
C
D
D
D
D
D
D
C
D
D
A:90%+
A:90%+
SSNAP score
Case ascertainment
Audit compliance
Total KI Score
D1:Scanning
D2:Stroke Unit
D3:Thrombolysis
D4:Specialist Assessments
D5:Occupational Therapy
D6:Physiotherapy
D7:Speech and Language
D8:Multidisciplinary team working
D9:Standards by Discharge
D10:Discharge Process
Team centredPatient centred
Source: SSNAP Apr-Jul 2016Team level results Team 116
Adding value through innovation
Building health economics into SSNAP
> Ischaemic stroke > Primary intracerebral haemorrhage ≈ 80,000 per year
All hospitals in England & Wales
Quality of care from admission, up to 6
months after stroke
Organisational audits of acute and post acute
care services
Health & social care costs up to five years
after stroke
1:43
1:24
1:35
0:46
1:03
1:09
0:49
0:33
1:15
0:28
0:56
0
.5
1
1.5
2
Hou
rs
Jul 2014 Oct 2014 Jan 2015 Apr 2015
Source: SSNAP Apr-June 2015Team-centred results at team level for Key Indicator 3.5B Team 182
Median time from clock start to thrombolysis (hh:mm)
£ $
Data, analysis, visualisations designed
for: •Clinical teams •CCG, LHBs, STP
footprints •Clinical networks •Stroke survivors
•National level reports
Discrete event simulation model generates individual cost estimates for all patients in SSNAP, up to 5 years after stroke
Age
Sex
Stroke type: ischaemic, ICH
Severity: NIHSS at admission
80 different combinations
Each dot is one patient in SSNAP
The blue
dots are
patients
with AF
Unlocking the power of big data
Increasing efficiency
Cost efficiencies through reducing data duplication and achieving economies of scale
Single source of data for multiple end users:
– Local :QI, evaluation, commissioning, research
– Regional: CCG, LHB, STP
– National: CQC, Best Practice Tariff, Public Health England, Wales Government, Department of Health
User centred design
Precision and high level of detail
Key messages/big picture
Bespoke analytics and visualisations for different users
High level key messages versus
highly granular data for QI
Design around user’s workflow (e.g. slidedecks for teams, dashboards for
CCGs)
Co-designing outputs for, and with, patients and families
Quarterly reports “Easy Access Version” downloads ≈ 8500/quarter
• Epidemiology, outcomes and health services research
• Evaluation of QI interventions & service changes (e.g. Interrupted time series with controls)
• Trials: Design, Phase IV, external generalisability
• Randomised registry based trials
• Advanced analytics and visualisation
Integration with research
• Reducing funding
• Information governance barriers to data linkage
• National policies don’t always support a philosophy of continuous improvement
• Better data on outcomes
Challenges
SSNAP is funded by the Healthcare Quality Improvement Partnership
SSNAP Health Economics was funded by NHS England
www.strokeaudit.org
Thank you